What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to use koala baby carrier?

This question refers to a “koala baby carrier,” which is a personal infant carrying device, not the Koala Kare KB300-01 baby changing station. Our product is a fixed, horizontal surface-mounted unit for commercial washrooms, designed for diaper changes in public spaces. For instructions on using a Koala baby carrier, you would need to consult the manufacturer's specific guide for that product.

How to use koala babycare wrap?

The “koala babycare wrap” is a type of baby sling used for carrying infants close to the body. This product, the Koala Kare KB300-01, is a commercial baby changing station permanently installed in a restroom. It is not designed for baby wearing or any similar function. For guidance on using a babycare wrap, please refer to the specific product's instructions and safety guidelines.

Where do gray koalas live?

“Gray koalas” refers to the marsupial native to Australia, not the Koala Kare brand of commercial baby changing stations. This product is manufactured for commercial facilities globally, including Canadian food service operations. The changing station itself does not have a “habitat” in the biological sense; it is an installed piece of equipment.

Is koala gray a color?

While “koala gray” could be interpreted as a shade of gray inspired by the animal, the “Gray” in the Koala Kare KB300-01 product name specifically describes the colour of the changing station's durable plastic moulding. It's a functional descriptor for the unit's aesthetic. This particular changing station comes in a neutral gray finish, suitable for various commercial washroom designs.

How to use koala baby wrap?

A “koala baby wrap” is an infant carrying accessory, entirely distinct from the Koala Kare KB300-01 baby changing station. This product is a fixed, wall-mounted unit for changing diapers in commercial settings. It is not an item that a parent would “wear” or “wrap” around themselves or a child. Please consult the instructions for any baby wrap product directly for proper usage.

How to store Koala Kare Gray Horizontal Surface Mounted Baby for maximum shelf life?

The Koala Kare KB300-01 is a durable piece of installed equipment, not a consumable item with a traditional “shelf life” in terms of freshness. Prior to installation, store the unit in its original packaging in a dry, temperate environment to protect its components and finish. Once installed, its “longevity” is determined by maintenance and commercial use cycles rather than storage.

Is Koala Kare Gray Horizontal Surface Mounted Baby compatible with standard commercial machines?

The Koala Kare KB300-01 is a self-contained baby changing station and does not integrate or “interface” with other commercial machines in the typical sense, such as dishwashers or ovens. Its compatibility focuses on installation methods, requiring a secure mounting surface like a reinforced wall. It functions independently within a commercial washroom environment.

What materials is Koala Kare Gray Horizontal Surface Mounted Baby made of?

The Koala Kare KB300-01 Gray Horizontal Surface-Mounted Baby Changing Station is primarily constructed from a durable, high-density polyethylene plastic. This material is chosen for its strength, ease of cleaning, and resistance to impact in commercial settings. A key feature is the integration of a Microban antimicrobial surface, which helps inhibit the growth of odor-causing bacteria.

What are the dimensions and weight specifications of the Koala Kare KB300-01?

The Koala Kare KB300-01 is a horizontal surface-mounted unit. While exact installed dimensions are usually found in the technical spec sheet, it's designed to provide ample changing surface when open while maintaining a compact profile when closed. The unit itself is engineered to safely support a maximum recommended weight capacity of 50 lbs (22.7 kg), ensuring robust performance for commercial applications. This capacity complies with ASTM F2285 static load performance requirements, making it a reliable fixture in any professional washroom.

How long does the Koala Kare KB300-01 last under typical commercial use?

The Koala Kare KB300-01 is built for durability in high-traffic commercial environments. Its lifespan significantly depends on proper installation, consistent cleaning, and adherence to the 50 lb weight limit. With regular maintenance and by only using approved liners, operators can expect many years of reliable service. Koala Kare products are known in the Canadian market for their robust construction, designed to withstand frequent public use.

What is the recommended cleaning and maintenance procedure for this changing station?

For optimal hygiene and longevity, clean the Koala Kare KB300-01 regularly with a mild, non-abrasive cleaner and a soft cloth. Avoid harsh chemicals or abrasive pads, as these can damage the Microban antimicrobial surface. Periodically check the safety strap for wear and ensure the hinge mechanism operates smoothly. Replenish the dual liner dispenser with standard Koala Kare changing station liners to ensure continuous operation and user convenience.

Does the Koala Kare KB300-01 comply with Canadian accessibility standards?

While the Koala Kare KB300-01 meets ASTM F2285 static load performance, general accessibility (ADA/CSA B651) compliance often pertains to installation height and clear floor space rather than the unit itself. Operators need to ensure their installation adheres to specific provincial or federal accessibility regulations regarding mounting height for changing tables to ensure proper clearance and usability for all patrons. Consult local building codes and accessibility guidelines for precise requirements.

What are the benefits of the Microban antimicrobial surface on this unit?

The Microban antimicrobial surface integrated into the Koala Kare KB300-01 actively inhibits the growth of odor-causing bacteria, mould, and mildew on the product's surface. This is a significant operational benefit for commercial restrooms, as it contributes to a fresher environment and reduces the constant effort required for deep sanitation. It works continuously, providing an added layer of hygiene protection between regular cleanings.

Can I install the Koala Kare KB300-01 on any type of wall?

The Koala Kare KB300-01 is designed for surface mounting and requires a structurally sound wall capable of supporting the unit and its maximum 50 lb load when in use. Ideal mounting surfaces include wood studs, concrete, or reinforced masonry. Installation on drywall alone is not recommended without proper backing or additional support. Always ensure professional installation to comply with safety standards and local building codes.

What types of commercial facilities commonly use the Koala Kare KB300-01?

The Koala Kare KB300-01 is widely used in various commercial facilities across Canada that prioritize family-friendly amenities. This includes restaurants, shopping malls, airports, community centres, medical offices, and recreational venues. Its durable construction and hygienic features make it suitable for high-traffic public restrooms, ensuring a safe and clean environment for parents and caregivers.

How does the dual liner dispenser improve operational efficiency?

The dual liner dispenser in the Koala Kare KB300-01 holds up to 50 liners (25 per dispenser), which significantly reduces the frequency of staff refilling the unit. This feature is particularly valuable in high-traffic commercial restrooms where demand for liners is constant. It ensures patrons always have access to a sanitary changing surface, improving customer satisfaction and streamlining maintenance routines for your staff.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station

Name: Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station
Brand: koala Kare
SKU: CP-WEB-520KB30001

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$621.26

Item Number

716954020864

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station

Gray is the second most-specified finish in Koala Kare's commercial line popular with operators who want a neutral tone that complements dark tile, charcoal grout, and modern washroom palettes. Same proven horizontal fold-down mechanism as the white granite model, with identical ADA compliance and 50lb load rating. Surface-mounts directly to standard stud spacing no recessing, no custom carpentry.

Gray HDPE surface matches modern dark-tone washroom finishes
50lb rated capacity with 3-point safety harness
Horizontal fold-down, ADA-compliant mounting height
Surface mount installs directly on drywall or tile over studs
Stainless steel hardware resists humidity and cleaning chemicals

Design tip: Gray units are frequently specified in renovated washrooms with dark hexagonal tile or slate finishes the neutral tone bridges traditional and contemporary aesthetics.

Warranty Information

Standard manufacturer warranty applies to the Koala Kare KB300-01 changing station. Contact hello@chickenpieces.ca for warranty claims and returns.

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Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station

Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station

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YOUR SHOPPING BASKET

Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station

Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station

FREQUENTLY BOUGHT TOGETHER

Total Price

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