What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to wear koala baby carrier?

This question refers to a Koala baby carrier. The Koala Kare KB300-00 is a dedicated baby changing station, a fixed fixture designed for commercial washrooms, not a wearable infant carrier. It's meant to provide a stable and hygienic surface for diaper changes in public spaces. For instructions on how to properly wear a Koala baby carrier, you should refer to the user manual provided with that specific product.

How to store Koala Kare Beige Horizontal Mounted Baby Changing for maximum shelf life?

The Koala Kare KB300-00 is a durable piece of facility equipment, not a consumable product with a traditional shelf life that expires. For maximum longevity prior to installation, it should be stored in its original packaging in a dry, temperature-controlled environment, away from direct sunlight and extreme temperatures. Once installed, its service life is determined by proper installation, routine maintenance, and typical wear in a commercial setting, often lasting many years.

Is Koala Kare Beige Horizontal Mounted Baby Changing compatible with standard commercial machines?

The Koala Kare KB300-00 is a wall-mounted baby changing station and operates as a standalone fixture; it does not require compatibility with other commercial machines like kitchen equipment or beverage dispensers. Its 'compatibility' is primarily with your washroom's wall construction for secure surface mounting and the overall layout. It's designed to function independently in any public or commercial washroom that can accommodate a horizontal unit.

What materials is Koala Kare Beige Horizontal Mounted Baby Changing made of?

The Koala Kare KB300-00 is constructed from a robust, engineered plastic material designed for high durability and resilience in commercial environments. A key feature is its integrated Microban antimicrobial surface, which is a treatment embedded into the material itself. This helps inhibit the growth of odor-causing bacteria, mould, and mildew, contributing to a more hygienic changing surface in public facilities.

What are the physical dimensions and installed weight of the Koala Kare KB300-00 baby changing station?

The product description specifies a maximum recommended weight capacity of 50 lbs, which refers to the load it can safely hold, not its own installed weight or exact dimensions. For precise installation planning, including structural requirements and accessibility compliance, facility managers should always consult the manufacturer's detailed specification sheet. This document, typically found with the product, provides the exact width, height, and depth, as well as the unit's actual static weight, crucial for proper mounting.

What is the expected lifespan of the Koala Kare KB300-00 under typical commercial use?

The Koala Kare KB300-00 is engineered for significant longevity in high-traffic commercial environments. Its durable construction and compliance with ASTM F2285 static load performance requirements mean it is built to withstand the rigors of daily public use for many years. With proper installation, regular cleaning of its Microban surface, and periodic checks of the safety strap and mounting hardware, operators can expect a functional lifespan often exceeding a decade in most well-maintained facilities.

What is the recommended cleaning and maintenance procedure for the Koala Kare KB300-00 beige changing station?

Cleaning the Koala Kare KB300-00 is straightforward and critical for hygiene. Use a non-abrasive cleaner or a mild soap and water solution, wiping all surfaces thoroughly with a clean cloth, then dry completely. The integrated Microban antimicrobial surface assists in inhibiting odor-causing bacteria between cleanings, but it does not replace routine sanitation. Regularly inspect the child safety strap and mounting hardware for any signs of wear, damage, or loosening to ensure continued safety and compliance with facility standards.

What safety standards and certifications does the Koala Kare KB300-00 meet for commercial applications?

The Koala Kare KB300-00 changing station is designed to meet stringent safety and performance criteria for commercial settings. It specifically complies with the ASTM F2285 static load performance requirements, confirming its structural integrity and ability to safely support its stated weight capacity. Furthermore, the unit incorporates a Microban antimicrobial surface, which is a continuous protection built into the plastic to inhibit the growth of odor-causing bacteria, enhancing overall hygiene in public washrooms.

How effective is the Microban antimicrobial surface in the Koala Kare KB300-00 for public washrooms?

The Microban antimicrobial surface integrated into the Koala Kare KB300-00 is a significant feature for public washrooms. It continuously inhibits the growth of odor-causing bacteria, mold, and mildew on the product's surface, offering an additional layer of cleanliness between routine cleanings. This technology helps maintain a more hygienic environment and reduces unpleasant odors, which is a practical benefit for facility managers striving to provide clean, comfortable spaces for families. It provides peace of mind for both operators and users.

How many liners can the built-in dispenser of the Koala Kare KB300-00 hold, and what type are recommended?

The Koala Kare KB300-00 features a convenient built-in dual liner dispenser designed to hold up to 50 liners in total, with 25 liners per dispenser slot. This capacity helps reduce the frequency of staff refilling, optimizing operational efficiency in busy public washrooms. It is recommended to use standard disposable changing station liners specifically designed to fit Koala Kare dispensers to ensure smooth dispensing and maximum hygiene. Compatible liners are available through ChickenPieces.com to maintain consistent supply.

What considerations are important for installing the Koala Kare KB300-00 in a commercial washroom?

Proper installation of the Koala Kare KB300-00 is paramount for its safety and functionality. Ensure the unit is securely anchored to structural wall studs or robust blocking within the wall, following manufacturer guidelines precisely. Consider local building codes and accessibility standards, such as AODA in Ontario, for appropriate mounting height to ensure ease of use for a diverse public. Adequate wall space for the horizontal unit to fully open and a clear path of access are also crucial for optimal placement and user experience.

Does ChickenPieces.com offer other Koala Kare changing station models or colors?

Yes, ChickenPieces.com offers a selection of Koala Kare baby changing stations to meet various commercial washroom needs and aesthetic preferences. In addition to the beige horizontal KB300-00, we stock models like the Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station, providing an alternative neutral color. For facilities seeking a different look or footprint, we also carry options such as the Koala Kare Horizontal Mount Stainless Baby Changing Station and the Koala Kare Granite Vertical Wall Mounted Baby Changing Station, allowing you to choose the best fit for your specific operational and design requirements.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Koala Kare Beige Horizontal Mounted Baby Changing Station

Name: Koala Kare Beige Horizontal Mounted Baby Changing Station
Brand: koala Kare
SKU: CP-WEB-520KBKB30000

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$579.05

Item Number

716954020840

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist