What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to use koala baby carrier?

This product, the Koala Kare KB300-01SS, is a commercial-grade, wall-mounted baby changing station, not a wearable baby carrier. It is designed for installation in public restrooms and facilities. For information on using a Koala brand baby carrier, you would need to consult the specific product manual for that item, as their function and safety features are entirely different from a fixed changing station.

How to use koala babycare wrap?

The Koala Kare KB300-01SS is a fixed, surface-mounted baby changing station intended for permanent installation in commercial washrooms. It is not a baby wrap or a wearable item. If you are looking for instructions on how to use a Koala Babycare wrap, you would need to refer to the manufacturer's specific user guide for that textile product. This changing station is for stationary diaper changes in public spaces.

Where do gray koalas live?

The Koala Kare KB300-01SS is a piece of commercial food service equipment, specifically a baby changing station, not a wild animal. 'Gray Koala' in this context refers to the colour and brand name of the changing station. Information about the habitat of actual koalas can be found through zoological or wildlife resources, which are unrelated to this product or the food service industry.

Is koala gray a color?

Yes, 'Koala Gray' in this context refers to a specific colour used for the Koala Kare KB300-01SS baby changing station. It's a neutral, professional gray tone chosen to blend well in various commercial washroom aesthetics. While 'koala gray' is not a universally standardized colour in the way 'navy blue' might be, it indicates the specific shade applied to this product and its variants within the Koala Kare line.

How to use koala baby wrap?

This Koala Kare KB300-01SS is a rigid, wall-mounted baby changing station, not a fabric baby wrap. Its purpose is to provide a safe, sanitary surface for diaper changes in public restrooms. For instructions on using a Koala brand baby wrap, you should consult the manufacturer's manual for that specific textile product. The operation and safety guidelines for a wall-mounted station differ completely from those of a wearable baby wrap.

How to store Koala Kare Gray Horizontal Surface Mounted Baby for maximum shelf life?

The Koala Kare KB300-01SS is a durable piece of equipment designed for permanent installation, so 'shelf life' for the unit itself isn't a typical concern once it's mounted. To maximize its operational life and hygienic effectiveness, ensure it is installed correctly according to manufacturer specifications and regularly cleaned. Proper cleaning with non-abrasive, commercial-grade disinfectants is key to maintaining the Microban antimicrobial surface and overall unit integrity.

Is Koala Kare Gray Horizontal Surface Mounted Baby compatible with standard commercial machines?

The Koala Kare KB300-01SS is a standalone, wall-mounted fixture and is not designed to be 'compatible' with commercial machines in the way a food service ingredient or attachment might be. Its function is to provide a dedicated, safe surface for changing infants in a commercial washroom setting. It needs to be properly anchored to a sturdy wall structure, which is its primary compatibility requirement rather than linking to operational machinery.

What materials is Koala Kare Gray Horizontal Surface Mounted Baby made of?

The Koala Kare KB300-01SS is constructed from high-density polyethylene, which is reinforced for durability and treated with Microban antimicrobial technology. It also features a stainless steel inset, which provides an additional layer of style and structural integrity. This combination of materials ensures the unit is strong, resistant to wear and tear, and maintains a hygienic surface in commercial environments.

What are the exact dimensions and approximate weight of the Koala Kare KB300-01SS changing station once installed?

The Koala Kare KB300-01SS is a horizontal surface-mounted unit. When closed, it typically measures around 35.5 inches wide, 4 inches deep from the wall, and 22 inches high. When open, the depth extends to approximately 20 inches. This changing station is engineered to be sturdy, with an installed weight that requires secure mounting to a structural wall. Specific weight and precise dimensions should be verified in the full manufacturer specification sheet for installation planning.

How long can operators expect the Koala Kare KB300-01SS changing station to last under typical commercial use in Canada?

Operators can expect the Koala Kare KB300-01SS to provide many years of reliable service in commercial settings. Its reinforced, sturdy design and high-density polyethylene construction are built for frequent use in public washrooms. The stainless steel inset and Microban antimicrobial surface contribute to its longevity, resisting common wear and maintaining hygiene effectively. Regular cleaning and proper maintenance, including checking mounting hardware, will further extend its lifespan significantly.

What is the recommended cleaning and maintenance procedure for the Koala Kare KB300-01SS to ensure hygiene and durability?

To maintain the Koala Kare KB300-01SS, regularly wipe down all surfaces with a mild, non-abrasive cleaner or commercial disinfectant solution. Avoid harsh chemicals or abrasive pads, as these can damage the Microban antimicrobial surface. Periodically inspect the safety strap, hinges, and mounting hardware for any signs of wear or loosening. Ensure the liner dispenser is kept stocked to encourage proper use and maintain cleanliness standards. This routine keeps the unit hygienic and extends its operational life.

Does the Koala Kare KB300-01SS changing station meet Canadian accessibility standards for public washrooms?

Yes, the Koala Kare KB300-01SS is designed to meet or exceed global accessibility standards, including those referenced in Canadian building codes, when installed correctly. Horizontal changing stations typically allow for wheelchair access parallel to the unit. Proper installation height and clearance around the station are crucial to ensure compliance. Always consult local and provincial accessibility guidelines, such as the CSA B651-18 for Accessible Design for the Built Environment, to confirm specific installation requirements for your facility.

What are the advantages of the Microban antimicrobial surface on the Koala Kare KB300-01SS changing station?

The Microban antimicrobial surface integrated into the Koala Kare KB300-01SS actively inhibits the growth of stain and odor-causing bacteria. This continuous protection helps keep the changing station cleaner between cleanings, reducing the risk of cross-contamination and unpleasant odours in public washrooms. It contributes significantly to overall hygiene and provides peace of mind for both patrons and facility management. This feature is particularly valuable in high-traffic environments common in Canadian commercial settings.

Can the liner dispenser in the Koala Kare KB300-01SS be easily refilled, and what type of liners does it use?

Yes, the built-in liner dispenser in the Koala Kare KB300-01SS is designed for easy and quick refilling, which is critical for busy operations. It typically accommodates standard Koala Kare changing station liners, often available in cases for commercial buyers. Keeping the dispenser stocked ensures parents have immediate access to hygienic liners, promoting a cleaner changing experience and reducing staff time spent on restocking during peak hours. You can find compatible liners on ChickenPieces.com to pair with this unit.

How does the stainless steel inset enhance the Koala Kare KB300-01SS compared to models without it?

The stainless steel inset on the Koala Kare KB300-01SS provides several benefits. Aesthetically, it offers a more modern and upscale appearance, which can be important for facilities aiming for a premium look. Functionally, stainless steel is highly durable and easy to clean, further enhancing the unit's robustness and hygienic properties in high-traffic commercial environments. It also adds a layer of impact resistance, making the unit more resilient to daily use. Consider models like the Koala Kare KB300-05SS with a white granite finish and stainless inset for alternative aesthetics.

What are the key safety features incorporated into the Koala Kare KB300-01SS baby changing station?

The Koala Kare KB300-01SS is designed with several key safety features for infant security. It includes a user-friendly safety strap that securely holds the child in place, preventing falls during diaper changes. The reinforced, sturdy construction ensures stability and can handle varying weights safely, exceeding common industry standards. Additionally, the unit features a bag hook, allowing parents to keep their belongings within reach, preventing items from falling or becoming a hazard. These elements prioritize infant safety in commercial settings.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Koala Kare Gray Horizontal Baby Changing Station with Stainless

Name: Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station with Stainless Steel Inset - Stylish and Durable
Brand: koala Kare
SKU: CP-WEB-520KB3001SS

Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station with Stainless Steel Inset - Stylish and Durable

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$CAD1,270.99

Item Number

716954020888

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare Gray Horizontal Baby Changing Station with Stainless Steel Inset

The gray horizontal with stainless inset is Koala Kare's mid-tier premium stainless-surface hygiene in a gray HDPE body that suits contemporary commercial washroom aesthetics. Where standard HDPE isn't enough for your hygiene standards but full stainless steel exceeds the budget, this hybrid gives you the best of both: a stainless contact surface that disinfects to healthcare protocols, in a body that installs, handles, and cleans like a standard HDPE unit.

Stainless steel inset changing surface healthcare-level disinfectant compatibility
Gray HDPE body durable, chemical-resistant, modern neutral aesthetic
Horizontal fold-down, ADA-compliant mounting height
50lb capacity with safety harness
Stainless inset removable for deep-cleaning protocols

Hygiene standard: Stainless steel insets are compatible with quaternary ammonium, hypochlorite, and hospital-grade disinfectants that would degrade standard HDPE surfaces over time extending service life significantly in high-sanitation environments.

Warranty Information

Standard manufacturer warranty applies to the Koala Kare KB300-01SS. Contact hello@chickenpieces.ca for warranty claims and returns, or for detailed warranty information.

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Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station with Stainless Steel Inset - Stylish and Durable

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Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station with Stainless Steel Inset - Stylish and Durable

Koala Kare Gray Horizontal Baby Changing Station with Stainless Steel Inset

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