What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Koala Kare White Granite Horizontal Surface Mounted for maximum shelf life?

This is a non-food item, so typical 'shelf life' doesn't apply in the traditional sense. For the Koala Kare KB300-05SS prior to installation, store it in its original packaging in a dry, temperature-controlled environment to protect the granite surface and stainless steel components from potential damage or scratching. Keep it away from harsh chemicals or direct impacts to maintain its aesthetic and structural integrity until it's ready for mounting. Proper pre-installation storage ensures the unit is in pristine condition for its operational lifespan.

Is Koala Kare White Granite Horizontal Surface Mounted compatible with standard commercial machines?

The Koala Kare KB300-05SS baby changing station is not 'compatible' with commercial machines in the way a mixer connects to attachments, as it's a fixed restroom fixture. Its compatibility relates to fitting within standard commercial washroom layouts and meeting accessibility requirements. Ensure your wall construction is appropriate for a surface-mounted unit designed to support significant weight. It is designed to work alongside other standard commercial washroom fixtures like sinks and hand dryers, not integrate electrically or mechanically.

What materials is Koala Kare White Granite Horizontal Surface Mounted made of?

The Koala Kare KB300-05SS horizontal baby changing station features a white granite composite surface, which provides a durable and aesthetically pleasing finish. It incorporates a stainless steel inset, enhancing both its strength and design. The main body and operational components are made from a high-density, injection-molded plastic that is treated with Microban antimicrobial technology. This combination of materials ensures the unit is strong, resistant to wear, and easy to clean, critical for public washroom environments.

What are the typical dimensions and weight specifications for the Koala Kare KB300-05SS changing station?

While exact specifications should always be verified with the product manual or ChickenPieces.com listing, Koala Kare horizontal changing stations like the KB300-05SS generally measure approximately 35.25 inches (895 mm) wide, 21 inches (533 mm) deep when closed, and extend about 20.5 inches (521 mm) from the wall when open. These units typically weigh around 25-30 pounds (11-14 kg). These dimensions are crucial for planning installation in washrooms, ensuring adequate clearance and compliance with accessibility guidelines.

How long does the Koala Kare KB300-05SS baby changing station typically last under commercial use conditions?

The Koala Kare KB300-05SS is engineered for high-traffic commercial environments, designed to provide many years of service. Its reinforced, sturdy construction, combined with a white granite composite surface and stainless steel inset, offers excellent durability against daily wear, impacts, and repeated cleaning cycles. The lifespan depends heavily on proper installation and routine maintenance, including consistent cleaning and periodic checks of the hardware and safety strap. With diligent care, operators can expect a reliable operational life of 5-10 years or more.

What is the recommended cleaning and maintenance procedure for the Koala Kare KB300-05SS changing station?

For daily cleaning, wipe down all surfaces of the Koala Kare KB300-05SS, especially the Microban-treated plastic and stainless steel inset, using a damp cloth and a mild, non-abrasive soap or general-purpose disinfectant. Avoid harsh chemical cleaners, abrasive pads, or solvents, which can damage the finish. Regularly check the safety strap for any signs of fraying or damage and ensure the built-in liner dispenser is refilled as needed. Inspect the mounting hardware annually to confirm the unit remains securely fastened to the wall.

Can the Koala Kare KB300-05SS be installed in older buildings with varying wall constructions?

Yes, the Koala Kare KB300-05SS is designed for surface mounting, making it adaptable for various wall types found in older buildings, including stud walls (wood or metal), concrete, and concrete block. The key is to use appropriate mounting hardware and ensure the wall structure can bear the unit's weight plus the maximum specified user capacity. Always consult the installation manual for precise fastener recommendations for your specific wall material to guarantee a secure and safe setup.

What are the benefits of the Microban antimicrobial surface on this Koala Kare changing station?

The Microban antimicrobial surface integrated into the Koala Kare KB300-05SS provides continuous protection against the growth of bacteria, mold, and mildew. This technology works 24/7, inhibiting microbial growth that can cause stains, odors, and product degradation. In a high-traffic public washroom setting, this feature contributes significantly to maintaining a more hygienic environment between cleanings, reducing cross-contamination risks and ensuring a fresher-smelling station.

Does the Koala Kare KB300-05SS come with a built-in liner dispenser, and how does it function?

Yes, the Koala Kare KB300-05SS is equipped with a convenient, integrated liner dispenser located at the top of the changing station. This dispenser holds a supply of disposable changing station liners, ensuring they are readily accessible for users during diaper changes. The design allows for quick and easy replenishment, promoting hygiene by encouraging users to place a fresh liner before each use. It helps maintain a tidy area and reduces waste.

Are there any specific Canadian accessibility standards the Koala Kare KB300-05SS needs to meet for public installation?

When installing the Koala Kare KB300-05SS in Canadian public facilities, adherence to provincial and federal accessibility standards, such as those outlined by the AODA (Accessibility for Ontarians with Disabilities Act) or CSA B651-18 for accessible design, is crucial. This typically involves specific mounting heights, ensuring sufficient clear floor space for wheelchair access, and confirming the unit's operational force is within accessible limits. Always consult local building codes and the manufacturer's guidelines for compliant installation.

How does the Koala Kare KB300-05SS compare to vertical changing stations for space efficiency?

The Koala Kare KB300-05SS is a horizontal changing station, meaning it extends outward from the wall during use. While providing a wider changing surface, it requires more floor clearance in front of the unit compared to a vertical model like the Koala Kare White Granite Vertical Surface-Mounted Baby Changing Station / Table. Vertical stations deploy lengthways along the wall, making them ideal for narrower washrooms where maximizing aisle space is a priority. Your choice depends on the specific washroom layout and available wall width versus depth.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Koala Kare White Granite Horizontal Surface-Mounted Baby Changing Station with Stainless Steel Inset

Name: Koala Kare White Granite Horizontal Surface-Mounted Baby Changing Station with Stainless Steel Inset
Brand: koala Kare
SKU: CP-WEB-520KB3005SS

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$1,011.55

Item Number

716954020925

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare White Granite Baby Changing Station with Stainless Steel Inset

The stainless steel inset the gap between HDPE economy and full stainless premium. The body is white granite HDPE (lightweight, cost-effective, easy to clean) while the changing surface inset is stainless steel giving you the superior hygiene and durability of stainless where it counts most, without the full cost of an all-stainless unit. This is the preferred specification for upscale hospitality and premium QSR chains that want a prestige look without doubling the budget.

Stainless steel inset surface premium hygiene where contact is highest
White granite HDPE body lightweight, chemical-resistant outer shell
50lb rated capacity with safety harness
ADA-compliant horizontal fold-down
Dishwasher-safe stainless inset for deep-cleaning protocols

Best value tier: This hybrid costs 30–40% less than full stainless units while delivering the stainless surface performance that premium venues require the sweet spot for upscale hospitality.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Koala Kare White Granite Horizontal Surface-Mounted Baby Changing Station with Stainless Steel Inset

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Koala Kare White Granite Horizontal Surface-Mounted Baby Changing Station with Stainless Steel Inset

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