What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Are maltesers made with real chocolate?

Yes, Maltesers are made with real milk chocolate. The product description highlights "creamy milk chocolate" covering the malted center, providing that distinct flavour and texture combination customers expect. This quality makes them a reliable choice for commercial settings where consistent product appeal is important for repeat business.

How to use Maltesers Chocolate 15 Count Pack Irresistible Crunchy in a commercial kitchen?

These Maltesers 15-count packs are highly versatile for commercial kitchens. They're excellent for individual grab-and-go sales at a concession stand or as a premium add-on to a coffee service. Executive chefs might also crush them for a unique, crunchy topping on plated desserts like ice cream sundaes or chocolate parfaits. Their individual packaging ensures portion control and maintains freshness.

How to clean equipment after using Maltesers Chocolate 15 Count Pack Irresistible Crunchy?

Cleaning equipment after using Maltesers primarily applies if you've crushed them as a topping for desserts. For simple serving, there's typically no equipment to clean beyond display containers. If using a food processor or a manual crusher, disassemble the equipment and wash all parts with warm, soapy water immediately after use to prevent chocolate residue from hardening. Follow standard sanitation protocols for any items that come into contact with food, rinsing thoroughly and air drying.

What is the typical yield of Maltesers Chocolate 15 Count Pack Irresistible Crunchy per case?

The product description specifies a "15-count pack," which means each individual unit contains 15 Maltesers. The typical yield per case would depend on how many of these 15-count packs are in a full case, which isn't specified in the current product data. For accurate yield calculations per case for your restaurant or catering business, please refer to the specific case quantity listed on the product page or contact ChickenPieces.com directly.

Can Maltesers Chocolate 15 Count Pack Irresistible Crunchy be used in hot applications?

While Maltesers Chocolate 15-count packs are primarily intended as a snack or topping, their milk chocolate coating will melt when exposed to significant heat. For hot applications like stirring into a hot chocolate, they would dissolve and create a chocolatey, malty flavour. However, they would lose their signature crunchy texture. If you're looking for a crunchy element in a warm dish, consider adding them just before serving or as a garnish, rather further than cooking them in.

What is the case yield at typical professional portions?

The exact case yield depends on how many 15-count packs are included per case, which is not specified in the current product data. However, assuming one 15-count pack is considered a single professional portion for a snack or an add-on, you would simply multiply the number of packs per case by one to determine servings. For more detailed information on case size for your institutional food service or catering needs, please check the product's packaging details or reach out to ChickenPieces.com customer service.

What is the shelf life sealed and after opening?

When sealed and stored properly in a cool, dry place, Maltesers Chocolate 15-count packs typically have a shelf life of several months, as indicated by the "best by" date on the packaging. Once a 15-count pack is opened, the individually wrapped Maltesers inside are protected, but the overall pack should be consumed relatively soon, ideally within a few weeks, to maintain optimal freshness and crunch. Always refer to the specific date printed on each package for the most accurate guidance, a crucial detail for any kitchen manager.

What allergens and certifications does this product carry?

The product description highlights that Maltesers Chocolate 15-count packs contain milk chocolate, which inherently includes dairy. While the description doesn't list all allergens, common allergens for chocolate products typically include milk, soy, and may contain traces of nuts or gluten due to manufacturing processes. It's essential for executive chefs and kitchen managers to always refer to the specific ingredient list and allergen statement on the product's physical packaging for the most accurate and up-to-date information, especially for Health Canada compliance and guests with dietary restrictions.

How can Maltesers 15-count packs contribute to a profitable dessert menu?

Maltesers 15-count packs can boost dessert menu profitability by offering a popular, recognizable brand that commands a good perceived value as an add-on or a component. Their individual packaging provides excellent portion control, reducing waste and ensuring consistent plating costs for restaurant kitchen managers. They can be easily incorporated into existing dessert items like sundaes, milkshakes, or even as a simple, appealing side with coffee service, encouraging impulse purchases with minimal labour cost.

Are these Maltesers suitable for inclusion in school cafeteria snack programs?

Yes, Maltesers 15-count packs can be suitable for school cafeteria snack programs, particularly due to their individual packaging which supports hygienic distribution and portion control. The product is also noted as having "no artificial colors, flavors, or preservatives," which can be an appealing factor for institutional food service operators looking for cleaner label options. Always cross-reference with specific school board nutritional guidelines or district requirements regarding sugar content and portion size to ensure full compliance.

What are some creative ways to feature Maltesers in catering dessert displays?

For catering dessert displays, feature Maltesers 15-count packs by incorporating them into mini dessert cups, such as a layered trifle with chocolate mousse and crushed Maltesers, or a small panna cotta with a crunchy Maltesers topping. They also work well in "build-your-own" dessert bars alongside other toppings, or simply arranged artfully in clear glass jars as an elegant grab-and-go option. Their distinct shape and texture add visual interest and a satisfying crunch that guests appreciate.

How do Maltesers compare to other individually wrapped chocolates like M&M's for food service?

Maltesers offer a unique crunchy, malted center distinct from the solid milk chocolate and candy shell of M&Mâ€™s, providing a different textural experience for customers. While both come in individually wrapped formats ideal for food service, Maltesers often appeal to a slightly different palate looking for that specific airy malt crunch. For restaurant or concession operators, choosing between the two might depend on whether you want a classic chocolate bite (M&M's) or a lighter, more complex texture (Maltesers) to diversify your offerings.

Can these Maltesers be used as a topping for specialty coffee beverages?

Yes, Maltesers Chocolate from the 15-count pack can absolutely be used as a delightful topping for specialty coffee beverages. Executive chefs and baristas can lightly crush them and sprinkle them over whipped cream on lattes, cappuccinos, or hot chocolates for an appealing crunch and a hint of malted chocolate flavour. They add a premium touch and textural contrast, enhancing the overall drinking experience and providing a unique upsell opportunity for your café or restaurant.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Maltesers Chocolate - 15-Count Pack - Irresistible Crunchy Chocolate Balls

⭐ FREQUENTLY REORDERED BY BULK BUYERS

MSRP: $CAD37.99

Was: $CAD37.99

Now: $CAD34.79

(You save $CAD3.20 )

Item Number

829381461077

Brand

MALTESERS

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie • Concession & Event Specialist

Maltesers Chocolate The Iconic Malted Milk Ball, 15-Count Wholesale Pack

Few candy brands carry the instant recognition of Maltesers. These light, crunchy malted milk chocolate balls from Mars are a checkout-counter staple, cinema favourite, and event must-have. The 15-count wholesale pack puts a proven impulse product in your hands at a price that makes retail margins easy.

Product Details
Pack / Count	15-count pack
Price	$37.99 CAD
Per Unit	~$$2.53 per unit
Ships	Canada-wide

Best For

Cinema concessions and entertainment venue candy counters
Retail checkout impulse displays and gift shops
Party supply stores and celebration candy stations
Event caterers and party favour packaging

Maltesers retail at $3.99–$5.50 each depending on location at a $2.53 landed cost, checkout and concession displays routinely achieve 60%+ gross margins on one of the world's most loved candy brands.

Ideal for retail display, candy bins, and event packages ships Canada-wide.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Maltesers Chocolate - 15-Count Pack - Irresistible Crunchy Chocolate Balls

Maltesers Chocolate The Iconic Malted Milk Ball, 15-Count Wholesale Pack

Best For

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Maltesers Chocolate - 15-Count Pack - Irresistible Crunchy Chocolate Balls

Maltesers Chocolate The Iconic Malted Milk Ball, 15-Count Wholesale Pack

Best For

FREQUENTLY BOUGHT TOGETHER

Total Price

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