What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is libbey glassware good quality?

Yes, Libbey is a global leader in professional glassware, known for commercial-grade quality designed for the foodservice industry. The Aruba series specifically uses annealed glass, engineered for high-volume use in professional settings. This specific 16 oz cooler glass is crafted with a heavy base to withstand rigorous handling in busy bars and restaurants. It effectively balances a unique hand-blown aesthetic with the structural precision required for commercial highball service.

Are libbey glasses heat resistant?

Libbey commercial glassware, including the Aruba 16 oz cooler glass, is primarily designed for cold beverage service and commercial washing, not direct heat applications like hot drinks. While annealed glass offers inherent durability, exposing it to extreme thermal shock, such as pouring boiling water directly into a cold glass, can cause breakage. For hot beverages, always select glassware specifically rated for high temperatures or ceramic mugs to ensure safety and product longevity.

Are libbey glasses good quality?

Yes, Libbey is a global leader in professional glassware, and their products are widely regarded as good quality for commercial use. The Aruba 16 oz cooler glass exemplifies this with its annealed glass construction, providing durability suitable for high-volume environments like bars and restaurants. Its design includes features like a heavy base, which significantly enhances stability and resistance to breakage during busy service. The brand consistently focuses on creating products that meet the demanding standards of the hospitality industry.

Are libbey glasses crystal?

No, Libbey glasses, including the Aruba 16 oz cobalt-rimmed cooler glass, are typically made from annealed glass, not crystal. Annealed glass is a commercial-grade material specifically engineered for enhanced strength and durability, making it highly suitable for high-volume foodservice operations. Crystal glassware, while elegant and decorative, is generally softer and more prone to chipping or breaking in a demanding commercial environment. The Aruba series aims for a distinct hand-blown aesthetic rather than crystal clarity or composition.

Are libbey glasses good?

For commercial foodservice, Libbey glasses are considered good due to their operational durability and specific design for high-volume use. The Libbey Aruba 16 oz cooler glass, for example, is crafted from annealed glass with a weighted bottom, making it resilient in busy bar and restaurant settings. Operators appreciate the balance of a unique aesthetic, like its vibrant cobalt rim and hand-blown character, with the practical strength required for daily service. This combination makes them a reliable choice for professional beverage programs.

How to store Libbey Aruba . Cobalt Rimmed Cooler Glass for maximum shelf life?

To ensure maximum service life for your Libbey Aruba 16 oz cobalt-rimmed cooler glasses, store them in their original case or in designated commercial glass racks when not in use. Avoid stacking them directly on top of each other without a protective layer, as this practice can lead to chipping around the rim or base. Keep them in a dry, stable environment away from extreme temperature fluctuations to prevent stress on the glass. Proper storage significantly minimizes accidental breakage and helps maintain their pristine condition for service.

Is Libbey Aruba . Cobalt Rimmed Cooler Glass compatible with standard commercial machines?

Yes, the Libbey Aruba 16 oz cobalt-rimmed cooler glass is specifically engineered for compatibility with standard commercial dishwashers and typical bar operations. Its annealed glass construction and heavy base are designed to withstand the rigorous temperatures and powerful spray jets of high-volume cleaning cycles and frequent handling. Ensure your dish racks are appropriate for cooler glass sizes to prevent tipping or impacts during washing. Proper loading into racks helps protect the delicate cobalt rims and sturdy bases from chips.

Is Libbey Aruba . Cobalt Rimmed Cooler Glass safe for use in commercial dishwashers?

Absolutely, the Libbey Aruba 16 oz cobalt-rimmed cooler glass is specifically designed to be safe for use in commercial dishwashers. It features annealed glass construction, which provides robust durability against the high temperatures and powerful spray jets found in professional machines. Always use appropriate commercial dishwasher detergents and rinse aids, and ensure glasses are properly loaded into open-grid racks to avoid contact breakage during the wash cycle. Regular maintenance of your dishwasher and glassware rotation also contribute to prolonged glass longevity.

What are the specific dimensions and weight specifications for the Libbey Aruba 16 oz Cooler Glass?

The Libbey Aruba 16 oz (473 mL) cooler glass is designed with a practical footprint suitable for highball service in commercial settings. While exact individual dimensions and weight are not provided, its notable heavy base contributes significantly to stability, a key feature for busy bar environments. Each case contains 12 glasses, and the overall packing is optimized for efficient storage and handling within commercial operations. These glasses are intentionally crafted with minor variations and authentic bubbles, characteristic of their hand-blown aesthetic.

How long can operators expect the Libbey Aruba 16 oz Cooler Glass to last under typical commercial use?

The Libbey Aruba 16 oz cooler glass is built from annealed glass, specifically engineered for high-volume commercial use, which significantly enhances its durability compared to standard consumer glassware. While exact lifespan varies based on individual handling, specific washing procedures, and frequency of use, these glasses are designed to withstand the demanding environment of professional bars, restaurants, and patios. Consistent proper care, including correct loading in commercial dishwashers and careful handling, will extend their service life. Operators can generally expect several years of reliable service under typical, well-managed commercial conditions.

What is the recommended cleaning and maintenance procedure for the Libbey Aruba 16 oz Cobalt-Rimmed Cooler Glass?

The Libbey Aruba 16 oz cooler glass is fully safe for commercial dishwashers. For optimal results, load glasses carefully into open-rack dish inserts, ensuring they are not touching each other to prevent chipping or scratching during the wash cycle. Always use commercial-grade detergents and rinse aids to maintain clarity and sparkle, which is especially crucial for showcasing the distinctive cobalt rim. After washing, allow glasses to air dry or polish with a clean, lint-free cloth to avoid water spots. Regularly inspect glassware for any chips or cracks, as compromised pieces can become a safety hazard in a busy environment.

What defines the "hand-blown aesthetic" of the Libbey Aruba series?

The "hand-blown aesthetic" of the Libbey Aruba series, including the 16 oz cooler glass, refers to its unique character that intentionally mimics artisan craftsmanship. This includes authentic small bubbles within the glass and minor variations from piece to piece, ensuring no two glasses are exactly alike. Unlike sterile machine-pressed barware, these intentional imperfections contribute to a textured, design-forward appeal, adding visual tranquility and a premium feel to your beverage presentations. This design philosophy resonates with operators aiming for a distinct, high-end look without sacrificing commercial durability.

How does the cobalt blue rim of this glass enhance beverage presentation?

The vibrant cobalt blue rim of the Libbey Aruba 16 oz cooler glass acts as a stunning visual anchor, significantly enhancing beverage presentation. It creates a striking contrast, particularly effective with clear liquids and green garnishes like cucumber or mint. This specific design choice amplifies the clarity of ice and botanicals, making drinks appear more vibrant and appealing to guests. For operators, this unique feature helps create 'Instagram-Ready' presentations, which can justify a premium price point for signature cocktails and highballs.

Are there other Libbey Aruba series glasses available to complete a full bar setup?

Yes, the Libbey Aruba series offers a versatile range of glassware designed to complement a full bar setup beyond this 16 oz cooler glass. ChickenPieces.com stocks other coordinated options, such as the Libbey Aruba 10 oz Cobalt Splash Martini Glass Set (CP-WEB-55192305) and the Libbey Aruba 16 oz Cobalt Accent Pilsner Glass Set (CP-WEB-55192316). There are also smaller options like the Libbey Aruba 2.5 oz Cobalt Accent Shot Glass Set (CP-WEB-55192311). These allow operators to maintain a consistent "Coastal Calm" aesthetic across their entire beverage program, ensuring a cohesive and sophisticated look for their establishment.

What types of professional establishments are best suited for the Libbey Aruba 16 oz Cooler Glass?

The Libbey Aruba 16 oz cooler glass is ideally suited for upscale Western Canadian seafood lounges, bustling poolside bars, and boutique hotels looking to differentiate their beverage service. Its combination of rugged commercial durability and a unique hand-blown, cobalt-rimmed aesthetic makes it perfect for establishments aiming for a sophisticated yet resilient glassware program. It excels in high-capacity service environments where both visual appeal and consistent performance are paramount for signature cocktails, mojitos, and iced teas. The aesthetic also supports current trends like the "Coastal Escape" theme.

Does the heavy base of the Libbey Aruba cooler glass offer operational advantages?

Yes, the heavy base of the Libbey Aruba 16 oz cooler glass offers significant operational advantages in a busy commercial setting. This weighted design notably enhances stability, thereby reducing the likelihood of accidental spills or tipping during fast-paced service on bar counters or outdoor patios. The added heft also provides a more substantial, premium feel for guests, contributing to a perceived higher quality drink experience. Furthermore, a heavy base can contribute to overall glass durability by offering better balance and reducing impact points from everyday handling.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Libbey Aruba 16 oz. Cobalt-Rimmed Cooler Glass Set

Name: Libbey Aruba 16 oz. Cobalt-Rimmed Cooler Glass Set - 12/Case
Brand: Libbey Aruba
SKU: CP-WEB-55192303

Libbey Aruba 16 oz. Cobalt-Rimmed Cooler Glass Set - 12/Case

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD393.79

Item Number

400011717414

Brand

Libbey Aruba

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Libbey Aruba 16oz Cobalt-Rimmed Cooler Glass 12/Case

The cooler glass is the tropical bar's essential long-drink vessel tall, elegant, and built for the generous ice and garnish presentation that tropical cocktails demand. The Libbey Aruba cobalt-rimmed version upgrades that everyday format with the Aruba programme's signature coloured rim treatment, turning a standard highball into a premium branded drink experience.

At 16oz it covers gin and tonics, tropical highballs, mojitos, and long lemonade builds. The cobalt rim adds visual identity without interfering with the drink's own colour a versatile choice for any cocktail that benefits from a tall, elegant presentation. Commercial food service rated.

Capacity: 16oz cooler/highball format
Case: 12 glasses
Brand: Libbey Aruba commercial dishwasher safe
Accent: Cobalt blue rim
Use: Tropical cocktail bars, highball programmes, pool bars, resort dining

Ships Canada-wide · ChickenPieces.com Canadian Food Service Wholesale · $393.79/case

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Libbey Aruba 16 oz. Cobalt-Rimmed Cooler Glass Set - 12/Case

Libbey Aruba 16oz Cobalt-Rimmed Cooler Glass 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Libbey Aruba 16 oz. Cobalt-Rimmed Cooler Glass Set - 12/Case

Libbey Aruba 16oz Cobalt-Rimmed Cooler Glass 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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