What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is libbey glassware still made?

Yes, Libbey continues to be a prominent manufacturer of glassware for both residential and commercial markets. They maintain production of a wide range of products, including their popular Aruba series, which features this 16 oz cobalt accent pilsner glass. Their commitment to glassware production ensures a consistent supply for the Canadian food service industry, supporting various operational needs.

Are libbey glasses good quality?

Libbey glasses, like the Aruba 16 oz pilsner, are generally regarded as a standard for quality in commercial food service due to their durability and design for repeated use. This specific hand-blown pilsner glass is crafted with thick bases and walls to withstand the demands of busy bars and restaurants. While quality can vary across product lines, the Aruba series is designed to be robust for professional applications, offering a reliable option for daily operations.

Does libbey still make glassware?

Yes, Libbey absolutely continues to manufacture glassware. They are one of the largest glass manufacturers globally, supplying a comprehensive array of glass products to the food service sector. The Libbey Aruba 16 oz cobalt accent pilsner glass is a current offering, demonstrating their ongoing presence and innovation in commercial glassware production.

Are libbey glasses crystal?

No, most standard Libbey commercial glassware, including the Libbey Aruba 16 oz pilsner glass, is not made from crystal. These glasses are typically made from soda-lime glass, which is chosen for its durability and suitability for high-volume commercial use, as well as its cost-effectiveness. Crystal glassware often contains lead or lead-free alternatives that provide a different refractive index and sound, but are generally less durable for the rigors of a commercial dishwasher and daily handling in a busy establishment.

How to store Libbey Aruba . Cobalt Accent Pilsner Glass for maximum shelf life?

To ensure maximum service life for the Libbey Aruba 16 oz pilsner glasses, proper storage is crucial. Always store glasses in racks or in their original cases to prevent direct contact between rims and bases, which can lead to chipping. Avoid stacking glasses directly on top of each other, especially when wet, as this can create a vacuum effect, making them difficult to separate and prone to breakage. Ensure storage areas are free from excessive vibrations or extreme temperature fluctuations.

Is Libbey Aruba . Cobalt Accent Pilsner Glass compatible with standard commercial machines?

The Libbey Aruba 16 oz pilsner glass is designed for compatibility with standard commercial bar equipment. Its dimensions typically fit common glass racks used in commercial dishwashers. For specific clearance within glass washing machines or behind-the-bar ice wells, it's always wise to confirm the exact height and diameter. The thick construction is intended to hold up to the rigors of commercial washing cycles.

Is Libbey Aruba . Cobalt Accent Pilsner Glass safe for use in commercial dishwashers?

Yes, the Libbey Aruba 16 oz pilsner glass is built to be safe and durable for use in commercial dishwashers. Its thick base and walls are designed to withstand repeated high-temperature wash cycles common in food service operations. To best preserve the cobalt accent and overall integrity, ensure proper loading in racks to prevent glasses from knocking against each other and minimize thermal shock by allowing them to cool slightly before washing if they were recently hot.

What materials is Libbey Aruba . Cobalt Accent Pilsner Glass made of?

The Libbey Aruba 16 oz pilsner glass is primarily made of soda-lime glass, which is standard for commercial glassware due to its durability and practicality. The cobalt accent rim is integrated into the glass during the hand-blown manufacturing process. This material choice ensures the glass can withstand the demands of busy professional environments, including frequent washing and handling, while maintaining its aesthetic appeal.

What are the dimensions and weight specifications for the Libbey Aruba 16 oz Pilsner Glass?

The Libbey Aruba 16 oz Pilsner Glass, model 92316, has a capacity of 473 mL. While precise individual dimensions (height, diameter) and weight per glass are not provided in the product description, commercial pilsner glasses of this capacity typically stand between 7 to 9 inches tall with a top diameter around 3 inches. Its construction includes thick walls and a sturdy base, indicating a substantial feel designed for durability in a professional environment rather than being ultra-lightweight.

How long does the Libbey Aruba 16 oz Pilsner Glass last under typical commercial use?

The service life of the Libbey Aruba 16 oz Pilsner Glass in a commercial setting depends heavily on handling, washing procedures, and frequency of use. With its thick base and walls, it's designed to be more robust than standard consumer glassware, enduring daily high-volume operations in bars and restaurants. Proper care, such as avoiding thermal shock and preventing impacts, can significantly extend its lifespan, potentially lasting for years before significant attrition from chipping or breakage occurs.

What is the recommended cleaning and maintenance procedure for these Libbey Aruba glasses?

For cleaning the Libbey Aruba 16 oz Pilsner Glasses, use standard commercial dishwashers with appropriate glass-specific detergents. Load glasses carefully into racks, ensuring they are not touching to prevent chipping during wash cycles. Allow glasses to air dry or use a dedicated polishing cloth to avoid water spots, especially crucial for maintaining the clarity and visual appeal of the cobalt accent. Regular inspection for chips or cracks before service helps prevent accidents and maintain presentation standards.

Can the cobalt blue rim of the Libbey Aruba Pilsner Glass fade over time with commercial washing?

The cobalt blue accent on the Libbey Aruba pilsner glass is typically part of the glass composition or a durable application designed for commercial use. While extreme or improper commercial washing practices (e.g., highly abrasive detergents, very high temperatures, direct impact) could potentially affect any glass over a very long period, the design aims for longevity. Under normal, recommended commercial dishwasher use, the cobalt rim should maintain its vibrant appearance and not fade significantly.

How does the hand-blown craftsmanship of the Libbey Aruba glass benefit a commercial operation?

The hand-blown craftsmanship of the Libbey Aruba 16 oz pilsner glass ensures a unique quality and finish that differentiates it from mass-produced machine-made glassware. While it means slight variations can occur between pieces, it often results in a more distinctive feel and a higher perception of quality for patrons, enhancing the overall drinking experience. For operations focused on presentation, this artisan touch can contribute to a more upscale or curated aesthetic without compromising on the necessary commercial durability.

What are the advantages of using a 16 oz pilsner glass compared to smaller beer glasses?

A 16 oz pilsner glass offers several operational advantages over smaller capacities, particularly for serving standard pint-sized beers in the Canadian market. It provides ample space for a full beer with a proper head, enhancing aroma and presentation for craft beers. This capacity also reduces the frequency of refills, improving service efficiency during peak hours and ensuring customer satisfaction with a substantial pour.

Does the thick base of the Libbey Aruba Pilsner Glass contribute to its stability on a bar top?

Yes, the thick base of the Libbey Aruba 16 oz pilsner glass is a key feature designed to significantly enhance its stability on bar tops and tables. This added weight and solid construction minimize the risk of accidental tipping, which is crucial in busy, high-traffic commercial environments like bars and restaurants. It contributes to a more secure and premium feel for both staff handling and customer use, reducing potential spills and breakage.

Are there other Libbey Aruba glassware options available to create a cohesive drinkware collection?

Yes, Libbey offers other glassware options within the Aruba collection that can help establish a cohesive drinkware theme for your establishment. For instance, you can find the Libbey Aruba 12 oz. Cobalt Splash Pilsner Glass for smaller servings (https://www.chickenpieces.com/libbey-aruba-12-oz-cobalt-splash-pilsner-glass-set-12-case/), or perhaps the Libbey Aruba 10 oz. Cobalt Splash Martini Glass (https://www.chickenpieces.com/libbey-aruba-10-oz-cobalt-splash-martini-glass-set-12-case/) for cocktails. This allows operators to maintain a consistent aesthetic with the distinctive cobalt accent across various beverage offerings.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Libbey Aruba 16 oz. Cobalt Accent Pilsner Glass Set - 12/Case

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD420.19

Item Number

7424557658676

Brand

libbey

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Libbey Aruba 16oz Cobalt Accent Pilsner Glass 12/Case

A pilsner glass at a tropical bar is more than just a beer vessel it's the everyday drink format that most table orders start with. The Libbey Aruba cobalt accent pilsner elevates that standard order into something that looks intentional and premium. The tall, tapered pilsner silhouette with cobalt accent creates a visual consistency with the cocktail glassware across the same Aruba programme.

For resort dining rooms and tropical restaurants running a coordinated Aruba glassware programme, the cobalt pilsner is the piece that ties everything together matching the aesthetic language of the cocktail glasses in the beer format that most guests default to. Commercial food service rated, dishwasher safe.

Capacity: 16oz pilsner format
Case: 12 glasses
Brand: Libbey Aruba commercial dishwasher safe
Accent: Cobalt blue accent
Use: Tropical restaurants, resort dining, beer programmes, coordinated Aruba programmes

Ships Canada-wide · ChickenPieces.com Canadian Food Service Wholesale · $420.19/case

Warranty Information

Standard manufacturer warranty applies to the Libbey Aruba 16 oz Cobalt Accent Pilsner Glass Set. For warranty claims and returns, please contact hello@chickenpieces.ca.

YOUR SHOPPING BASKET

Libbey Aruba 16 oz. Cobalt Accent Pilsner Glass Set - 12/Case

Libbey Aruba 16oz Cobalt Accent Pilsner Glass 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Libbey Aruba 16 oz. Cobalt Accent Pilsner Glass Set - 12/Case

Libbey Aruba 16oz Cobalt Accent Pilsner Glass 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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