What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is libbey glassware good quality?

Libbey glassware, including the Aruba 16 oz. Red-Rimmed Cooler Glass, is widely recognized in the Canadian foodservice industry for its quality and commercial durability. They are an industry leader, specifically designing their products like the Aruba series to withstand the rigorous demands of high-volume operations. The annealed glass construction contributes to its resilience against thermal shock and impacts, a critical factor for professional bars and restaurants. This focus on practical strength, combined with thoughtful design, ensures a reliable product for daily commercial use.

Are libbey glasses heat resistant?

Libbey glasses, including the Aruba 16 oz. Red-Rimmed Cooler Glass, are made from annealed glass, which provides a degree of resistance to thermal shock. While they are designed for durability in commercial settings, they are not intended for use with extreme or direct heat, such as boiling liquids or oven use. They perform well with iced beverages and standard hot beverages like coffee or tea, but rapid temperature changes, like going from very cold to very hot, should be avoided to prevent breakage. For most highball and cooler applications, their thermal resistance is more than sufficient.

What are arubans considered?

"Arubans" refers to the people of Aruba. In the context of Libbey's Aruba series glassware, the name evokes a vibrant, tropical aesthetic, much like the island itself. The Libbey Aruba 16 oz. Red-Rimmed Cooler Glass is designed to capture this feel, aiming to bring a sense of "Textural Hospitality" and visual electricity to beverage programs in professional settings. While the term "Arubans" is about geography and people, the glassware line is named to suggest a lively and distinctive character for your drink service.

Are libbey glasses crystal?

No, Libbey glasses, including the Aruba 16 oz. Red-Rimmed Cooler Glass, are not made of crystal. They are typically crafted from annealed soda-lime glass, which is chosen for its commercial durability, resistance to chipping, and clarity, making it ideal for high-volume foodservice environments. While crystal glass contains lead or lead-free substitutes to enhance brilliance and strength, Libbey prioritizes functional resilience and widespread commercial application. The Aruba series still achieves a hand-blown artisan aesthetic through its design, including intentional bubbles and a weighted base, without the specific properties of crystal.

Are libbey glasses good?

Yes, Libbey glasses are generally considered a solid choice for commercial foodservice operations due to their focus on durability and practical design. The Libbey Aruba 16 oz. Red-Rimmed Cooler Glass, for example, is engineered to withstand the demands of busy bars and restaurants, featuring annealed glass and a heavy base for stability. Operators across Canada rely on Libbey for consistent performance and a balance between aesthetic appeal and operational longevity. They are designed to hold up under frequent use, commercial dishwashing, and handling by staff.

How to store Libbey Aruba . Red Rimmed Cooler Glass for maximum shelf life?

To maximize the operational life of your Libbey Aruba 16 oz. Red-Rimmed Cooler Glasses, store them in commercial glass racks designed to prevent contact between individual pieces. Avoid stacking them directly on top of each other without proper separation, as this can lead to chipping, especially around the rim and base. Keep them in a cool, dry place away from sudden temperature fluctuations or heavy vibrations. Proper storage practices significantly reduce breakages and maintain the aesthetic integrity of the bold red rim over time, ensuring they are always ready for service.

Is Libbey Aruba . Red Rimmed Cooler Glass compatible with standard commercial machines?

Yes, the Libbey Aruba 16 oz. Red-Rimmed Cooler Glass is designed for compatibility with standard commercial dishwashers and glass washing equipment. Its annealed glass construction is built to withstand the typical wash cycles, detergents, and temperatures found in busy foodservice operations. Operators should use appropriate commercial glass racks to secure the glasses during washing, preventing movement and contact that could lead to chipping or scratching. The weighted base and durable rim are engineered for this kind of repeated mechanical cleaning without compromising the glass's integrity or aesthetic.

Is Libbey Aruba . Red Rimmed Cooler Glass safe for use in commercial dishwashers?

Absolutely, the Libbey Aruba 16 oz. Red-Rimmed Cooler Glass is specifically manufactured to be safe and durable for use in commercial dishwashers. The annealed glass is designed to resist the thermal and chemical stresses of high-temperature wash cycles and strong commercial detergents. To ensure optimal longevity and prevent damage, always load these glasses into appropriate commercial glass racks, ensuring they are spaced correctly to avoid banging against other items during the wash. Proper loading and rack selection are key to preserving the glass's integrity and its distinctive red rim.

What are the dimensions and weight specifications of the Libbey Aruba 16 oz. Red-Rimmed Cooler Glass?

The exact physical dimensions and individual weight for the Libbey Aruba 16 oz. Red-Rimmed Cooler Glass are not provided in the product description. However, it features a 16 oz (473 mL) capacity, which is standard for highball and cooler glasses. The design includes a heavy base, contributing to stability and a substantial feel, which is appreciated in busy commercial bar settings. While precise measurements aren't specified, operators can expect a typical cooler glass form factor with a noticeable heft, especially when handling a full case of 12 glasses.

How long does the Libbey Aruba 16 oz. Red-Rimmed Cooler Glass typically last under commercial use?

The Libbey Aruba 16 oz. Red-Rimmed Cooler Glass is constructed from annealed glass, specifically designed for high-volume commercial use, offering excellent durability against daily wear and tear. Its lifespan in operations like Western Canadian cantinas or boutique hotels largely depends on proper handling, storage, and dishwashing practices. While breakages are inevitable in any commercial environment, these glasses are engineered to minimize chipping and cracking under typical conditions, providing a significantly longer service life compared to standard residential glassware. Many operators report these glasses lasting for years with diligent care.

What is the recommended cleaning and maintenance procedure for the Libbey Aruba 16 oz. Red-Rimmed Cooler Glass?

For optimal cleaning and maintenance, the Libbey Aruba 16 oz. Red-Rimmed Cooler Glass should be washed in a commercial dishwasher using appropriate glass racks to prevent contact between items. Ensure a suitable commercial glass-washing detergent is used, and routinely check your machine's rinse aid and water temperature settings. Hand washing with warm, soapy water and a soft cloth is also an option for stubborn residues, but always avoid abrasive scrubbers that could scratch the glass or damage the red rim. Air drying or polishing with a lint-free cloth will prevent water spots and keep the red rim vibrant.

Can the bold red rim on the Libbey Aruba cooler glass fade or chip over time with commercial use?

The bold red rim on the Libbey Aruba 16 oz. Cooler Glass is designed for commercial durability, meaning it's built to withstand frequent use and commercial dishwashing cycles. While no decorative element is absolutely impervious to wear over many years of heavy service, the rim is integrated to be resilient against typical chipping and fading. Proper care, such as using commercial glass racks and avoiding abrasive cleaners, will significantly extend the life and vibrancy of the red accent, maintaining its visual impact for your signature drinks.

What specific types of beverages are best suited for the 16 oz. capacity of this Aruba cooler glass?

The 16 oz (473 mL) capacity of the Libbey Aruba Cooler Glass is ideal for a range of professional beverage applications. It's perfectly sized for highballs like gin and tonics or rum and cokes, allowing ample room for ice and garnishes. This glass is also excellent for serving large iced teas, lemonades, or craft sodas, especially those with vibrant red or orange hues that complement the red rim. For Western Canadian cantinas or resort bars, it's a mission-critical choice for signature coolers and visually striking, high-margin mocktails.

How does the "hand-blown aesthetic" of the Aruba series benefit a professional beverage program?

The hand-blown aesthetic of the Libbey Aruba series, including the 16 oz. Red-Rimmed Cooler Glass, offers a distinct advantage by providing a unique, non-uniform look that sets it apart from standard machine-pressed barware. The authentic bubbles and slight variations in each piece contribute to a "Textural Hospitality" feel, resonating with the design-forward consumer of today. This character allows operators to elevate their beverage presentation, making signature drinks feel more artisanal and premium, which can justify higher menu prices and enhance the overall guest experience.

Does ChickenPieces.com offer other glass types or sizes in the Libbey Aruba series?

Yes, ChickenPieces.com carries a selection of other glass types and sizes within the Libbey Aruba series to complement your establishment's full beverage program. Beyond the 16 oz. Red-Rimmed Cooler Glass, you can find options like the Libbey Aruba 10 oz. Red-Rimmed Martini Glass Set (https://www.chickenpieces.com/libbey-aruba-10-oz-red-rimmed-martini-glass-set-12-case/), the Libbey Aruba 10 oz. Cobalt Splash Martini Glass Set, and various Pilsner glasses such as the Libbey Aruba 16 oz. Cobalt Accent Pilsner Glass Set. These allow for a cohesive and visually striking glassware collection across your menu.

How does the heavy base of the Libbey Aruba 16 oz. Cooler Glass impact operational stability?

The heavy base of the Libbey Aruba 16 oz. Cooler Glass is a key design feature that significantly enhances operational stability in busy commercial settings. This added weight at the bottom helps to prevent accidental tipping, reducing spills and potential breakages on crowded bar tops or patio tables. For high-volume environments like poolside bars or cantinas, this stability translates directly into improved safety, less waste, and greater efficiency for staff, ultimately contributing to a smoother and more professional service flow throughout the day.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Libbey Aruba 16 oz. Red-Rimmed Cooler Glass Set

Libbey Aruba 16 oz. Red-Rimmed Cooler Glass Set - 12/Case

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD423.49

Item Number

7424557356343

Brand

libbey

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Libbey Aruba 16oz Red-Rimmed Cooler Glass 12/Case

The red-rimmed cooler glass is the evening counterpart to the cobalt version the same elegant 16oz tall format, but with the warmer, bolder red accent that suits passion-forward cocktail menus. Long rum drinks, hibiscus spritzers, berry mojitos, and tropical lemonades with a red fruit base all look exceptional with the red rim framing the top of the glass.

Pair cobalt coolers at the front of house for afternoon service and red coolers for evening, creating a visual programme shift that guests notice and enjoy. Commercial Libbey construction handles the throughput of any high-volume bar programme.

Capacity: 16oz cooler/highball format
Case: 12 glasses
Brand: Libbey Aruba commercial dishwasher safe
Accent: Bold red rim
Use: Evening tropical bars, passion fruit menus, resort dining, cocktail programmes

Ships Canada-wide · ChickenPieces.com Canadian Food Service Wholesale · $423.49/case

Warranty Information

Standard manufacturer warranty applies to the Libbey Aruba 16 oz. Red-Rimmed Cooler Glass Set. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Libbey Aruba 16 oz. Red-Rimmed Cooler Glass Set - 12/Case

Libbey Aruba 16oz Red-Rimmed Cooler Glass 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Libbey Aruba 16 oz. Red-Rimmed Cooler Glass Set - 12/Case

Libbey Aruba 16oz Red-Rimmed Cooler Glass 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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