What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Koala Kare Horizontal Baby Changing Station / for maximum shelf life?

This unit isn't a perishable item with a "shelf life" in the traditional sense; it's a piece of durable equipment. For optimal pre-installation storage, keep the Koala Kare KB200-SS-05 in its original packaging in a dry, climate-controlled area to prevent any moisture damage to the hardware or potential scuffing of the surfaces. Avoid extreme temperatures or direct sunlight which could affect the material finishes over extended periods. Once installed, its "shelf life" becomes its service life, which is extended through regular cleaning and proper maintenance.

Is Koala Kare Horizontal Baby Changing Station / compatible with standard commercial machines?

The Koala Kare horizontal baby changing station is a standalone wall-mounted fixture, not an item compatible with "commercial machines" in the way food service equipment might be. It integrates into a public restroom environment, specifically designed to be mounted onto a sturdy wall structure. Its compatibility is with the building's infrastructure, requiring appropriate wall support for secure installation. You'd typically find it alongside other standard commercial restroom fixtures like hand dryers, soap dispensers, and paper towel units.

Is Koala Kare Horizontal Baby Changing Station / safe for use in commercial dishwashers?

No, the Koala Kare KB200-SS-05 baby changing station is absolutely not safe for use in commercial dishwashers. This is a large, wall-mounted fixture, not a portable item designed for submersion or high-temperature wash cycles. Cleaning should be done in place using appropriate cleaning solutions as recommended by the manufacturer. Attempting to machine-wash such a unit would cause severe damage to its structural integrity, materials, and safety features, rendering it unusable and unsafe.

What materials is Koala Kare Horizontal Baby Changing Station / made of?

The Koala Kare KB200-SS-05 horizontal baby changing station is constructed with a durable combination of materials. It features a stainless steel veneer panel, which provides both strength and a clean, modern aesthetic. The main changing surface is described as "White Granite," which typically refers to a durable solid surface material or a high-pressure laminate designed to mimic the look and feel of granite. This combination ensures a robust, easy-to-clean, and long-lasting unit suitable for commercial environments.

How to maintain Koala Kare Horizontal Baby Changing Station / for long-term use?

For long-term use of the Koala Kare KB200-SS-05, consistent cleaning and periodic inspection are key. Clean the white granite surface and stainless steel veneer regularly with a mild, non-abrasive cleaner and a soft cloth to prevent buildup and maintain hygiene. Avoid harsh chemicals or abrasive pads that can damage the finish. Inspect the mounting hardware, safety straps, and hinges annually to ensure they are secure and functioning correctly, replacing any worn components as needed. Proper maintenance ensures continued operational safety and extends the unit's service life.

What are the dimensions and weight specifications of the Koala Kare KB200-SS-05?

While specific detailed dimensions (height, width, depth when open/closed) are not provided in the product description, the Koala Kare KB200-SS-05 is a horizontal baby changing station designed for wall mounting. It has a significant weight capacity, supporting up to 50 lbs, indicating a robust build. For precise installation planning, I would always refer to the detailed specification sheet or installation guide provided by Koala Kare, which outlines exact measurements and mounting requirements. These specifications are critical for ensuring proper placement and compliance with accessibility standards in Canadian facilities.

How long does this Koala Kare changing station last under typical commercial use?

The Koala Kare KB200-SS-05 horizontal changing station is built for durability in high-traffic commercial environments, meaning it's designed for years of reliable service. Its construction with a stainless steel veneer and a white granite solid surface material makes it resistant to wear, impact, and frequent cleaning. With proper installation, regular cleaning using non-abrasive agents, and periodic checks of the mounting hardware and safety straps, these units can easily last well over a decade, often exceeding fifteen years, depending on the specific traffic volume and maintenance regime of your establishment.

What is the recommended cleaning and maintenance procedure for the Koala Kare KB200-SS-05?

Cleaning the Koala Kare KB200-SS-05 involves using a mild, non-abrasive cleaning solution and a soft cloth or sponge on both the white granite surface and the stainless steel veneer. Always wipe down the unit after each use in high-traffic areas to maintain hygiene, following your facility's sanitation protocols. For maintenance, regularly inspect the safety straps for wear or damage and ensure the mounting hardware remains secure; loose fasteners should be tightened immediately. Avoid using harsh chemical cleaners, abrasive scrubbers, or steam cleaners, as these can degrade the material finishes and affect the unit's longevity and appearance.

Does the Koala Kare KB200-SS-05 meet safety standards for Canadian public facilities?

Yes, the Koala Kare KB200-SS-05 horizontal changing station is designed to meet rigorous safety requirements essential for public facilities, including those in Canada. The product explicitly states compliance with ASTM static load performance requirements, which are critical for ensuring the structural integrity and safety of the unit under specified loads. This certification confirms that the changing station can reliably support infants up to its 50 lb capacity without compromising safety. Professional operators in Canada can be confident in its adherence to recognized safety benchmarks.

What are the key benefits of the stainless steel veneer and white granite finish on this unit?

The combination of a stainless steel veneer panel and white granite solid surface on the Koala Kare KB200-SS-05 offers several operational benefits. The stainless steel provides exceptional durability, corrosion resistance, and a modern, professional appearance that integrates well into various commercial decors. The white granite surface, likely a composite material, is non-porous and resistant to stains and bacteria, making it highly hygienic and easy to clean. This material choice ensures the unit withstands frequent use and maintains a clean, presentable look over its service life, reducing maintenance labour.

Can the Koala Kare KB200-SS-05 be installed by a general maintenance crew, or does it require specialists?

The Koala Kare KB200-SS-05 comes complete with mounting instructions and all necessary hardware, making installation feasible for a competent general maintenance crew with experience in commercial fixture mounting. The key is ensuring proper anchorage to a structurally sound wall, often involving locating studs or using appropriate commercial-grade anchors for plaster or drywall applications. While a specialist isn't strictly required, attention to detail and adherence to the manufacturer's instructions are paramount to ensure the unit's safety and stability, especially given its 50 lb capacity and public use context.

Are there different colour or finish options available for Koala Kare horizontal changing stations?

Yes, while this specific product is the Koala Kare KB200-SS-05 in White Granite with a stainless steel veneer, Koala Kare offers other aesthetic options for their horizontal changing stations. For example, ChickenPieces.com also stocks the Koala Kare KB200-05 Horizontal Baby Changing Station in White Granite which may offer a slightly different finish, and the Koala Kare Horizontal Baby Changing Station / Table - Gray - Safe and Stylish. You can explore these and other vertical mounting options like the Koala Kare White Granite Vertical Surface-Mounted Baby Changing Station to match your facility's specific design requirements.

What is included with the purchase of the Koala Kare KB200-SS-05 changing station?

When you purchase the Koala Kare KB200-SS-05 horizontal baby changing station, it arrives as a complete unit, ready for installation. The package includes the changing station itself, pre-attached safety straps for secure use, comprehensive mounting instructions to guide the installation process, and all necessary hardware for secure wall attachment. This ensures that facility managers and maintenance teams have everything required on hand to install the unit safely and efficiently without needing to source additional components, making deployment straightforward.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Koala Kare Horizontal Baby Changing Station / Table - White Granite

Name: Koala Kare Horizontal Baby Changing Station / Table - White Granite - Safe and Hygienic
Brand: koala Kare
SKU: CP-WEB-520KB200SS05

Koala Kare Horizontal Baby Changing Station / Table - White Granite - Safe and Hygienic

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$CAD1,269.99

Item Number

893145002820

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare Horizontal Baby Changing Station White Granite, Safe & Hygienic

This is Koala Kare's premium horizontal changing station the when hygiene standards are the primary concern. The white granite HDPE surface is the easiest surface to inspect for cleanliness, supports aggressive disinfection protocols, and meets NSF hygiene standards for healthcare-adjacent environments. Used by hospitals, healthcare waiting areas, and premium hotel chains with formal family-facility requirements in their guest service standards.

White granite HDPE maximum visibility for contamination inspection
NSF and ADA certified exceeds standard commercial requirements
50lb rated capacity with commercial safety harness
Horizontal fold-down ADA height compliant
Compatible with hospital-grade disinfection chemicals

Healthcare fit: This baby changing station requirements in IPAC guidelines used in Canadian healthcare facility design standards.

Warranty Information

Standard manufacturer warranty applies to the Koala Kare KB200-SS-05. Contact hello@chickenpieces.ca for warranty claims and returns assistance.

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Koala Kare Horizontal Baby Changing Station / Table - White Granite - Safe and Hygienic

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Koala Kare Horizontal Baby Changing Station / Table - White Granite - Safe and Hygienic

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