What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to use koala baby carrier?

This question refers to a wearable baby carrier. The Koala Kare KB208-01 is a fixed, horizontal baby changing station for public washrooms, not a portable carrier. It's designed for safely changing infants and toddlers up to 60 lbs on a flat, secured surface. Users place the child on the station, secure them with the integrated safety straps, and then proceed with changing. For instructions on a Koala baby carrier, you would need to consult the manufacturer's guide for that specific product.

How to use koala babycare wrap?

This product, the Koala Kare KB208-01, is a commercial-grade baby changing station, entirely different from a baby wrap or carrier. It's a wall-mounted fixture for diaper changes in public or commercial settings. Its purpose is to provide a stable, sanitary surface with safety straps for caregivers. For instructions on how to properly use a Koala babycare wrap, refer directly to the product's user manual or manufacturer's website.

Where do gray koalas live?

This question is about the animal, koalas. This product is a Koala Kare brand baby changing station; the 'Koala' here is part of the brand name, not referring to the animal. The 'gray' refers to the colour of the changing station itself. Gray koalas as animals are native to Australia, predominantly in the eastern and southeastern regions of the country. This changing station is for human babies in commercial settings across Canada.

Is koala gray a color?

While 'Koala Gray' isn't a formally recognized standalone colour name, it typically refers to a specific shade of gray that evokes the colour of a koala's fur. In the context of this product, the Koala Kare KB208-01, 'Gray' refers to its actual colour finish, which is a standard neutral gray. Manufacturers often use evocative names for their product colours to help differentiate them.

How to use koala baby wrap?

The Koala Kare KB208-01 is a permanently installed baby changing station, not a wearable baby wrap. Its function is to provide a secure, horizontal surface for diaper changes in public spaces. Instructions for a 'koala baby wrap' would involve specific tying and positioning techniques for carrying an infant, which are completely unrelated to this commercial changing station. Always consult the specific product guide for any baby wrap.

How to store Koala Kare Gray Horizontal Oval Baby Changing for maximum shelf life?

The Koala Kare KB208-01 is a durable piece of washroom equipment, not a perishable item, so 'shelf life' isn't the primary concern as much as its operational lifespan. For storage prior to installation, keep the unit in its original packaging in a dry, temperate environment to prevent any superficial damage. Once installed, regular cleaning and inspection of moving parts and straps will ensure maximum longevity and safe operation. It's designed for long-term commercial use.

Is Koala Kare Gray Horizontal Oval Baby Changing compatible with standard commercial machines?

The Koala Kare KB208-01 is a standalone baby changing station, a fixed piece of washroom amenity, so it doesn't 'interface' or require compatibility with other commercial machines in the way a food service appliance would. Its primary compatibility requirement is with the structural integrity of the wall where it is mounted. It includes all necessary mounting hardware and instructions for installation in standard commercial washroom environments, ensuring it can be securely fastened.

What materials is Koala Kare Gray Horizontal Oval Baby Changing made of?

The Koala Kare KB208-01 changing station is constructed from durable, high-density polyethylene, a robust plastic commonly used in commercial equipment for its strength and ease of cleaning. This material provides a strong, stable surface capable of supporting up to 60 lbs and is resistant to common cleaning agents. The internal support structure is typically steel for added rigidity and to meet ASTM static load performance requirements, ensuring long-term reliability in commercial settings.

What are the dimensions and weight specifications of the Koala Kare KB208-01 changing station?

The product description states a maximum recommended weight capacity of 60 lbs for the child, but the physical dimensions or the unit's empty weight are not specified in the provided data. Typically, horizontal changing stations like the KB208-01 are designed to fit within standard commercial washroom layouts, usually measuring around 35-37 inches wide when closed, and extending outwards about 18-20 inches when open. For precise installation planning, operators should consult the manufacturer's technical specifications sheet which includes exact measurements for width, height, and depth, as well as mounting hole patterns.

How long does the Koala Kare KB208-01 changing station last under typical commercial use?

The Koala Kare KB208-01 is engineered for longevity in commercial settings, built from high-density polyethylene and designed to meet ASTM static load performance requirements. With proper installation, regular cleaning, and periodic checks of the safety straps and mounting hardware, these units are expected to provide many years of reliable service. Factors like extreme temperature fluctuations, harsh cleaning chemicals, or improper use can shorten its lifespan, but under typical daily use in a restaurant or retail washroom, operators can anticipate significant durability. Some units installed in busy facilities can last over a decade.

What is the recommended cleaning and maintenance procedure for the Koala Kare KB208-01?

To maintain hygiene and extend the life of the Koala Kare KB208-01, clean the changing surface regularly with a mild, non-abrasive cleaner and a soft cloth, then dry thoroughly. Avoid harsh chemicals or abrasive pads that could damage the plastic surface or graphics. Periodically inspect the safety straps for any signs of fraying or damage, and check all mounting hardware to ensure it remains securely fastened to the wall. Replacing worn straps ensures ongoing safety for users.

Does the Koala Kare KB208-01 meet Canadian safety standards for public facilities?

The Koala Kare KB208-01 complies with ASTM static load performance requirements, which are recognized and often adopted as benchmarks in commercial installations globally, including in Canada. While specific Canadian provincial or municipal building codes may have additional requirements, meeting ASTM standards indicates a high level of structural integrity and safety for its intended use. Operators should always verify local building code compliance with their jurisdiction's authorities, especially for public-facing equipment.

How complex is the installation of the Koala Kare KB208-01 changing station for a professional contractor?

The installation of the Koala Kare KB208-01 is straightforward for a professional contractor or facilities manager with experience in commercial fixture mounting. The unit comes complete with all necessary safety straps, mounting instructions, and hardware, simplifying the process. Critical steps involve identifying appropriate wall studs or structural supports, ensuring the unit is level, and securely fastening it to support the 60 lbs capacity. Proper installation is key to meeting its safety certifications.

What languages are supported on the safety graphics of the Koala Kare KB208-01?

The Koala Kare KB208-01 changing station features graphics and safety messages presented in four languages. This multi-lingual approach ensures that a broad range of patrons, including visitors or new Canadians who may speak different primary languages, can understand and adhere to the safety guidelines. This feature is particularly valuable in diverse urban centres and high-traffic public facilities across Canada.

Are there other Koala Kare changing station models available that offer different mounting options or features?

Yes, Koala Kare offers a range of changing stations beyond the KB208-01, including surface-mounted horizontal and vertical units, as well as stainless steel options for different aesthetic or durability needs. For example, ChickenPieces.com also stocks the Koala Kare Gray Horizontal Surface-Mounted Baby Changing Station (https://www.chickenpieces.com/koala-kare-gray-horizontal-surface-mounted-baby-changing-station/) and the Koala Kare Horizontal Mount Stainless Baby Changing Station (https://www.chickenpieces.com/koala-kare-horizontal-mount-stainless-baby-changing-station/). These alternatives provide flexibility for various washroom sizes, designs, and traffic levels, allowing operators to choose the best fit for their specific facility requirements.

What is the maximum weight capacity of the Koala Kare KB208-01 changing station?

The Koala Kare KB208-01 Gray Horizontal Oval Baby Changing Station has a maximum recommended weight capacity of 60 lbs. This capacity is designed to safely accommodate infants and toddlers during diaper changes. Adhering to this weight limit is crucial for maintaining the unit's structural integrity and ensuring the safety of the child. The station's compliance with ASTM static load performance requirements further validates its ability to reliably support this specified weight under normal operating conditions.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Koala Kare Gray Horizontal Oval Baby Changing Station KB208-01

Name: Koala Kare Gray Horizontal Oval Baby Changing Station KB208-01
Brand: koala Kare
SKU: CP-WEB-520KB2081

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$674.63

Item Number

400010659258

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare KB208-01 Gray Horizontal Oval Changing Station

The oval format is the most recognisable shape in commercial changing station design universally understood by guests and accepted by health and safety compliance frameworks across Canada. The KB208-01 delivers the classic horizontal oval in gray, with smooth HDPE liner construction for rapid sanitising, 50 lb rated capacity, and ADA-compliant mounting specifications. A reliable, proven format for any family washroom upgrade programme.

KB208-01 horizontal oval format, gray
Smooth HDPE liner no seams, rapid sanitise
50 lb rated capacity
ADA-compliant mounting height range
Folds flat against wall when not in use

The KB208-01 is a standard specification item for restaurant chains, shopping centre washroom upgrades, and hotel family room fit-outs. Compatible with the 208-KIT oval strap accessory.

Strap sold separately (BC-15126). Ships Canada-wide.

Warranty Information

Standard manufacturer warranty applies to the Koala Kare KB208-01. Contact hello@chickenpieces.ca for warranty claims and returns.

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Koala Kare Gray Horizontal Oval Baby Changing Station KB208-01

Koala Kare KB208-01 Gray Horizontal Oval Changing Station

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YOUR SHOPPING BASKET

Koala Kare Gray Horizontal Oval Baby Changing Station KB208-01

Koala Kare KB208-01 Gray Horizontal Oval Changing Station

FREQUENTLY BOUGHT TOGETHER

Total Price

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