What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Tuxton Pine . Ceramic Tiki Mug 12 for maximum shelf life?

To ensure maximum lifespan for your Tuxton Pine 16 oz ceramic tiki mugs, store them in a way that prevents direct contact between mugs to avoid chipping. We recommend using specialized racks or shelving with dividers, or placing protective liners between stacked mugs if vertical storage is necessary. Always ensure mugs are fully dry before storage to prevent any moisture buildup that could affect the ceramic over time. Proper handling and storage significantly extend the operational life of your barware.

Is Tuxton Pine . Ceramic Tiki Mug 12 compatible with standard commercial machines?

The Tuxton Pine 16 oz ceramic tiki mugs are generally compatible with standard commercial dishwashers commonly found in Canadian food service establishments. Their durable ceramic construction is designed to withstand typical washing cycles. However, due to their unique reactive glaze, using milder detergents and avoiding extremely high-temperature wash cycles might help preserve the finish over a longer period. Always ensure proper loading to prevent mugs from clashing during the wash.

Is Tuxton Pine . Ceramic Tiki Mug 12 safe for use in commercial dishwashers?

Yes, the Tuxton Pine 16 oz ceramic tiki mugs are manufactured to be safe for use in commercial dishwashers. Their robust ceramic material is designed for the rigours of a busy bar environment, including repeated washes. To best maintain their unique reactive glaze and prevent premature wear, ensure they are not overloaded or placed in positions where they might clang against other heavy items during washing cycles. Following standard commercial dishwashing best practices will ensure their longevity.

What materials is Tuxton Pine . Ceramic Tiki Mug 12 made of?

The Tuxton Pine 16 oz ceramic tiki mug is crafted entirely from durable ceramic material. This specific ceramic formulation is chosen for its ability to withstand the demands of commercial food service, offering both heat retention for beverages and resistance to chipping under normal operational use. Each mug features a distinctive reactive glaze finish, which provides its unique "pine" colour and pattern, making every piece slightly different in appearance.

How to maintain Tuxton Pine . Ceramic Tiki Mug 12 for long-term use?

For long-term use of your Tuxton Pine 16 oz ceramic tiki mugs, focus on consistent, careful handling and cleaning. Always allow mugs to cool before washing if they've held hot beverages, to prevent thermal shock. Load them securely in dishwashers to prevent movement and impact during cycles. Avoid abrasive scouring pads or harsh chemical cleaners that could damage the reactive glaze finish. Regular inspection for chips and cracks helps identify pieces needing replacement before they become a safety hazard or break entirely.

What are the typical dimensions and weight specifications for the Tuxton Pine 16 oz Ceramic Tiki Mug?

While exact dimensions for the Tuxton Pine 16 oz ceramic tiki mug are not provided, these 16-ounce capacity mugs typically stand around 6 to 7 inches tall with a base diameter of 2.5 to 3 inches and a maximum width, including any handles or design elements, of about 3 to 4 inches. Each ceramic mug will have a substantial, balanced feel in hand, usually weighing between 0.75 to 1.25 pounds when empty, contributing to its perceived quality and stability on a bar top. This heft helps prevent accidental knock-overs during busy service.

How long can I expect these Tuxton Pine 16 oz tiki mugs to last under typical commercial use in a Canadian bar?

Under typical high-volume commercial use in a Canadian bar, you can expect the Tuxton Pine 16 oz ceramic tiki mugs to offer a robust operational lifespan. Their durable ceramic construction is designed to endure constant handling, repeated commercial dishwashing cycles, and general wear and tear that quickly damages lesser quality drinkware. While specific longevity depends on staff training and care practices, many operators report several years of reliable service, with proper handling being the main factor in minimizing chipping and breakage. Regular inspection helps maintain your stock.

What is the recommended cleaning and maintenance procedure for the reactive glaze on these Tuxton Pine ceramic tiki mugs?

The Tuxton Pine 16 oz ceramic tiki mugs, with their reactive glaze finish, are safe for commercial dishwashers, but careful cleaning maintains their appearance. For best results, use standard, non-abrasive commercial dish detergents. Avoid harsh scouring pads or highly acidic/alkaline cleaners, which can dull or degrade the glaze over time. Ensure mugs are loaded to prevent clashing during wash cycles, which can cause chips. Air drying or gentle polishing with a soft cloth after washing helps preserve the unique reactive glaze.

Can the Tuxton Pine 16 oz Ceramic Tiki Mugs be used for hot beverages or only cold cocktails?

The Tuxton Pine 16 oz ceramic tiki mugs are primarily designed for serving cold tropical cocktails and specialty beverages. While ceramic generally has good thermal properties, the reactive glaze finish and whimsical design are optimized for chilled drinks. Using them for very hot beverages repeatedly could, over an extended period, potentially affect the glaze or lead to thermal shock if not handled carefully during rapid temperature changes. For optimal longevity, it's best to reserve them for cold beverage service.

Does the reactive glaze finish on each Tuxton Pine tiki mug mean they all look exactly the same?

No, the reactive glaze finish on the Tuxton Pine 16 oz ceramic tiki mugs means that each mug will boast a unique, one-of-a-kind look and coloring. This is a characteristic of reactive glazes, where the glaze reacts during the firing process to create subtle variations in pattern, hue, and intensity across each piece. While they maintain the distinct "pine" aesthetic, no two mugs will be exactly identical, adding an artistic and artisanal touch to your beverage presentation for guests.

How many Tuxton Pine 16 oz Ceramic Tiki Mugs come in a single pack or case?

The Tuxton Pine 16 oz Ceramic Tiki Mugs are sold in a convenient pack size, with 12 individual mugs included in each case. This pack format is designed for professional buyers, allowing for efficient inventory management and ensuring you have a sufficient quantity of these distinctive mugs for your bar or restaurant operations. Ordering by the 12-pack streamlines stocking for high-volume service, making it easier to manage your barware needs.

Are there other colours or designs of Tuxton tiki mugs available at ChickenPieces.com?

Yes, ChickenPieces.com offers a selection of Tuxton tiki mugs beyond the Pine design to complement various bar themes. You can find other unique reactive glaze options like the Tuxton Peacock 473ml Ceramic Tiki Mug, the Tuxton Lava 473ml Ceramic Tiki Mug, and the Tuxton Glacier 16 oz Ceramic Tiki Mug. These diverse options allow operators to curate a varied and visually appealing collection of tiki drinkware for their establishments, maintaining brand consistency with Tuxton's durable ceramic.

What are the benefits of using ceramic tiki mugs compared to traditional glassware for cocktails?

Using ceramic tiki mugs like the Tuxton Pine 16 oz offers several operational benefits over traditional glassware for specific cocktails. Ceramic provides better insulation, keeping tropical drinks colder for longer, which enhances the guest experience, especially on patios or in warm environments. They are generally more durable than standard glass against impact, reducing breakage in busy bars. The unique, whimsical designs also offer a superior visual presentation, creating a memorable and immersive themed drinking experience that encourages repeat orders.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Tuxton Pine 16 oz. Ceramic Tiki Mug - 12/Pack

Tuxton Pine 16 oz. Ceramic Tiki Mug - 12/Pack | Buy Now for Tiki-Themed Fun

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD647.89

Item Number

7424556665637

Brand

Tuxton

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Tuxton Pine 16oz Ceramic Tiki Mug 12/Pack

Ceramic tiki mugs are the collector-grade tier of tiki drinkware the kind serious craft tiki bars invest in because guests notice and remember them. The Tuxton Pine mug is hand-finished commercial ceramic in a pine-green glaze that evokes the lush tropical forests that define classic tiki aesthetics. At 16oz, it holds a properly built zombie or mai tai with room for crushed ice and a garnish spear.

Twelve per pack is the right opening order for a tiki programme launch. Guests at craft tiki bars often collect mugs some venues sell them as branded merchandise, creating a revenue stream beyond the drink itself. The Tuxton name means commercial dishwasher compatibility without glaze degradation over time.

Capacity: 16oz ceramic tiki mug
Pack: 12 mugs
Material: Commercial ceramic dishwasher safe
Glaze: Pine green finish
Use: Craft tiki bars, tropical cocktail programmes, premium event service

Ships Canada-wide · ChickenPieces.com Canadian Food Service Wholesale · $647.89/pack

Warranty Information

Standard manufacturer warranty applies to the Tuxton Pine Ceramic Tiki Mugs. Contact hello@chickenpieces.ca for warranty claims and return inquiries.

YOUR SHOPPING BASKET

Tuxton Pine 16 oz. Ceramic Tiki Mug - 12/Pack | Buy Now for Tiki-Themed Fun

Tuxton Pine 16oz Ceramic Tiki Mug 12/Pack

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Tuxton Pine 16 oz. Ceramic Tiki Mug - 12/Pack | Buy Now for Tiki-Themed Fun

Tuxton Pine 16oz Ceramic Tiki Mug 12/Pack

FREQUENTLY BOUGHT TOGETHER

Total Price

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