What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What are tiki mugs made out of?

The World Tableware 16 oz Brown Tiki Mug is specifically crafted from thick, durable ceramic, designed for commercial use. This ceramic construction provides significant heat retention and sturdiness, making it suitable for both cold and hot beverages. Unlike some decorative tiki mugs made from resin or wood, these are built for repeated washing and heavy handling in a professional setting. The ceramic material also allows for the distinct glazed finish and raised texture that defines its appearance.

Why are tiki mugs so expensive?

The pricing of commercial tiki mugs, including the World Tableware 16 oz Brown Tiki Mug, reflects the specific material quality and design intended for professional foodservice environments. These mugs are made from thick, durable ceramic, engineered to withstand the rigorous demands of busy bars and restaurants, reducing breakage rates compared to thinner glassware. The distinct mould and glaze also contribute to the manufacturing process. Investing in such durable, visually appealing serveware ultimately supports operational efficiency and enhances the customer experience, justifying the professional-grade acquisition.

Are world market mugs microwave safe?

The question refers to 'World Market' mugs, which is a different brand and often pertains to retail consumer goods, not commercial foodservice equipment like the World Tableware 16 oz Brown Tiki Mug. For World Tableware ceramic mugs, generally, ceramic itself can be microwave safe. However, due to varying commercial microwave power levels and the thick, glazed nature of this specific mug, it's typically not recommended to microwave them in a professional setting. Rapid temperature changes can stress the material, and the primary application is for beverage service, not reheating. Always check specific care instructions or consult the manufacturer for definitive guidance on commercial microwave use.

Are tiki mugs dishwasher safe?

Many commercial-grade tiki mugs are designed to be dishwasher safe, and the World Tableware 16 oz Brown Tiki Mug is built for the rigors of commercial dishwashers. Its thick ceramic construction and durable glaze help it withstand repeated wash cycles and high temperatures common in foodservice operations. To ensure longevity, avoid abrasive detergents or extremely high heat settings if possible. Proper racking to prevent mug-to-mug contact is also key to preventing chips and scratches in a busy scullery.

Are world market mugs lead free?

Similar to the microwave safety question, 'World Market' typically refers to a consumer retail brand, while the World Tableware 16 oz Brown Tiki Mug is a commercial product intended for the foodservice industry. Commercial drinkware like World Tableware products must comply with health and safety standards applicable in Canada, which typically include stringent requirements for lead and cadmium content in glazes. While specific certifications aren't provided in the product description, commercial manufacturers generally ensure their products are safe for food and beverage contact. If specific lead-free certifications are critical for your operation, it is always best to confirm directly with the manufacturer or ChickenPieces.com technical support.

How to store World Tableware . Brown Tiki Mug 12 for maximum shelf life?

To ensure maximum operational lifespan for your World Tableware 16 oz Brown Tiki Mug 12-case units, proper storage is crucial for preventing damage. Store the mugs in their original cases or on sturdy shelving where they are not prone to tipping or falling. When stacking individual mugs, especially in busy bar areas, use non-slip mats or cardboard inserts between each mug to prevent chipping and scratches. Avoid storing them in areas subject to extreme temperature fluctuations, which can stress ceramic materials over time. Organize them for easy access to minimize handling accidents during service.

Is World Tableware . Brown Tiki Mug 12 compatible with standard commercial machines?

When referring to 'standard commercial machines,' for the World Tableware 16 oz Brown Tiki Mug, the primary concern is usually commercial dishwashers. These mugs are designed to be compatible with typical commercial dishwashing systems, thanks to their thick, durable ceramic build. They can handle the robust wash cycles and higher temperatures found in professional kitchens. Ensure proper racking to prevent impacts, and avoid placing them near high-heat elements in older machines to extend their service life. Compatibility with other 'machines' like beverage dispensers or warmers isn't their intended function.

Is World Tableware . Brown Tiki Mug 12 safe for use in commercial dishwashers?

Yes, the World Tableware 16 oz Brown Tiki Mug, sold in cases of 12, is engineered to be safe and durable for use in commercial dishwashers. The thick ceramic construction and resilient glaze are specifically chosen to withstand the intensive cleaning cycles and high-temperature sanitization common in professional foodservice environments. For optimal longevity, load them carefully to prevent direct contact and chipping, especially around the rims. Avoid harsh abrasive detergents that could degrade the glaze over extended periods. This ensures they remain presentable for countless service shifts.

What are the typical dimensions and weight of the World Tableware 16 oz Brown Tiki Mug?

While exact dimensions and weight for the World Tableware 16 oz Brown Tiki Mug are not provided in the product description, a standard commercial 16 oz ceramic mug typically stands about 5 to 6 inches tall with a diameter of 3 to 3.5 inches at the rim. Its weight would generally be between 0.75 to 1.25 pounds, reflecting the thick ceramic construction needed for commercial durability. For precise measurements critical to your shelving or storage systems, we recommend contacting ChickenPieces.com directly.

What is the expected lifespan of these World Tableware tiki mugs in a commercial foodservice environment?

The World Tableware 16 oz Brown Tiki Mugs are constructed from thick, durable ceramic, specifically designed for the demands of commercial foodservice, implying a long operational lifespan. Under typical commercial use with proper care, including careful handling and appropriate dishwashing, these mugs can last for several years. Breakage primarily occurs from impacts or extreme thermal shock, so consistent staff training on handling and stacking will be the biggest factor in maximizing their service life. Their robust design aims to minimize premature replacement.

What are the recommended cleaning and maintenance procedures for the World Tableware 16 oz Brown Tiki Mugs?

For the World Tableware 16 oz Brown Tiki Mugs, commercial dishwashers are the recommended cleaning method due to their durable ceramic build. Ensure mugs are racked securely to prevent movement and impact with other items, which can lead to chipping or scratching. Use standard commercial dishwashing detergents and cycles. Beyond daily cleaning, periodically inspect mugs for any hairline cracks or chips, removing damaged units from service to maintain presentation standards and prevent further degradation. Proper storage is also key to long-term maintenance.

Can the World Tableware 16 oz Brown Tiki Mug be used for both hot and cold beverages?

Yes, the World Tableware 16 oz Brown Tiki Mug is designed for versatility, making it suitable for serving both hot and cold beverages in a commercial setting. Its thick ceramic construction provides good insulation, helping to maintain the temperature of your drinks, whether it's a chilled iced tea or a warm fruit infusion. This dual capability allows operators to utilize these mugs across a wider range of menu items, maximizing their investment. They are even robust enough to handle ignited drinks for a dramatic presentation.

How does the brown glaze and raised texture of this tiki mug contribute to drink presentation?

The brown glaze and raised texture of the World Tableware 16 oz Tiki Mug are key elements in enhancing drink presentation, particularly for tropical and specialty cocktails. The earthy brown tone provides a natural, authentic backdrop that allows vibrant drink colours and garnishes to truly pop, creating a visually striking contrast. The raised texture adds a tactile dimension, making the mug more engaging and unique to hold for guests. This combination elevates the perceived value of the beverage, contributing to an overall immersive and memorable guest experience.

What quantity should I order for a new bar opening, considering the 12-case format?

For a new bar opening, the optimal quantity of World Tableware 16 oz Brown Tiki Mugs depends on your projected daily service volume and turnaround time for dishwashing. A common rule of thumb is to have 2-3 times your estimated peak seating capacity in mugs on hand, allowing for one set in use, one in washing, and one spare for potential breakages or overflow. Since these come in cases of 12, plan your order in multiples of 12 to ensure sufficient inventory for smooth operations from day one. Consider additional stock for seasonal events or promotions.

What types of drinks are best suited for serving in the World Tableware 16 oz Brown Tiki Mug?

The World Tableware 16 oz Brown Tiki Mug is ideally suited for a wide array of tropical and specialty beverages that benefit from a distinctive presentation. This includes classic rum cocktails like Mai Tais, Zombies, or Hurricanes, as well as refreshing iced teas, lemonades, and various fruit infusions. Its capacity is also generous for intricate garnishes. The mug's durable ceramic construction also makes it suitable for unique applications like ignited drinks, adding a captivating spectacle to your tiki-themed events and menu offerings.

Are there other World Tableware tiki mug options available from ChickenPieces.com?

Yes, ChickenPieces.com offers a selection of World Tableware tiki drinkware to complement this 16 oz brown mug, providing variety for your professional bar service. You can explore options such as the World Tableware 16 oz. Green Tiki Mug, which offers a different color aesthetic for distinct drinks, or the World Tableware 20 oz. Red Tiki Tumbler and 591ml Brown Tiki Tumbler for varied capacities and styles suitable for different beverage programs. These options allow you to build a cohesive and versatile tropical drinkware collection.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

World Tableware 16 oz. Brown Tiki Mug

World Tableware 16 oz. Brown Tiki Mug - 12/Case

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$368.85

Item Number

7424557879880

Brand

World Tableware

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

World Tableware 16oz Brown Tiki Mug 12/Case

The brown glaze on World Tableware's 16oz tiki mug channels the carved wood and earthen tones that define traditional tiki sculpture. This colourway is earthy and warm it pairs naturally with rum cocktails and aged spirit drinks, and it creates a visual contrast against colourful tropical garnishes and paper umbrellas. Commercial ceramic construction means this mug is built for food service reality, not collector shelves.

Mix the brown mugs with the green versions for a cohesive two-tone tiki programme. The earthy palette signals authenticity to tiki enthusiasts while remaining accessible and approachable for casual tropical dining guests.

Capacity: 16oz tiki mug
Case: 12 mugs
Brand: World Tableware commercial food service
Colour: Brown glaze
Use: Tiki bars, tropical restaurants, rum cocktail programmes

Ships Canada-wide · ChickenPieces.com Canadian Food Service Wholesale · $463.09/case

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

World Tableware 16 oz. Brown Tiki Mug - 12/Case

World Tableware 16oz Brown Tiki Mug 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

World Tableware 16 oz. Brown Tiki Mug - 12/Case

World Tableware 16oz Brown Tiki Mug 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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