What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Tuxton Peacock Ceramic Tiki Mug 12 for maximum shelf life?

Store the Tuxton Peacock 473ml ceramic tiki mugs in dedicated shelving or racks designed for fragile drinkware. Avoid stacking directly on top of each other without a protective layer, as this can lead to chips or cracks, especially with the reactive glaze finish. Proper storage minimizes impact damage, which is the primary factor affecting the longevity of ceramic items in a commercial environment. Ensure they are fully dry before storage to prevent water spotting.

Is Tuxton Peacock Ceramic Tiki Mug 12 compatible with standard commercial machines?

These Tuxton Peacock 473ml ceramic tiki mugs are generally compatible with standard commercial dishwashers. The high-quality ceramic construction is designed to withstand typical industrial wash cycles. However, due to their unique shapes and reactive glaze, it's advisable to use appropriate rack inserts that secure each mug individually to prevent shifting and potential chipping during the wash. Always check your dishwasher's capacity and loading instructions for specialized items.

Is Tuxton Peacock Ceramic Tiki Mug 12 safe for use in commercial dishwashers?

Yes, the Tuxton Peacock 473ml ceramic tiki mugs are safe for use in commercial dishwashers. They are crafted from durable ceramic built for the demands of a professional bar or restaurant setting. To maintain their unique reactive glaze finish and prevent premature wear, avoid harsh abrasive cleaners or scouring pads. Using a standard commercial dishwashing detergent and ensuring proper water temperature cycles will help preserve their aesthetic and structural integrity for extended service.

What materials is Tuxton Peacock Ceramic Tiki Mug 12 made of?

The Tuxton Peacock 473ml Ceramic Tiki Mugs are made from high-quality ceramic. This material choice provides the necessary durability to withstand the frequent handling and washing cycles typical in a busy commercial environment. The reactive glaze finish is applied to this ceramic base, giving each mug its distinct look and coloring. This combination ensures a robust vessel suitable for professional beverage service while offering a unique visual presentation.

How to maintain Tuxton Peacock Ceramic Tiki Mug 12 for long-term use?

For long-term use of the Tuxton Peacock 473ml ceramic tiki mugs, implement a consistent routine of proper handling and cleaning. Always load them carefully into dishwasher racks, ensuring they are not tightly packed or clanking against other items during the wash cycle. Avoid sudden temperature changes, like moving them directly from a freezer to hot water. Regularly inspect mugs for any hairline cracks or chips, removing damaged ones from service to prevent further incidents.

What are the approximate dimensions and individual weight specifications for the Tuxton Peacock 473ml Ceramic Tiki Mug?

While specific dimensions are not provided, these Tuxton Peacock mugs hold 473ml (16 oz), indicating they are sized for substantial cocktails, typically around 5-6 inches tall and 3-4 inches in diameter at their widest point. Ceramic drinkware of this capacity generally weighs between 0.8 to 1.2 pounds per mug, providing a sturdy feel in hand. For precise measurements critical to custom storage or racking, contact our support team, as manufacturer specifications can vary slightly between production runs.

How long can I expect the Tuxton Peacock 473ml Ceramic Tiki Mugs to last under typical commercial bar usage conditions?

Under typical commercial bar usage, including daily washing and frequent handling, the Tuxton Peacock 473ml ceramic tiki mugs are designed for significant longevity. Their high-quality ceramic construction is durable, but lifespan largely depends on handling protocols; careful loading into dish racks and preventing accidental drops are key. Many operators report these mugs lasting for several years before a noticeable percentage requires replacement due to chipping or breakage. Proper staff training on care can extend their service life considerably.

What is the recommended cleaning and maintenance procedure for the Tuxton Peacock 473ml Ceramic Tiki Mugs to preserve their finish?

The recommended cleaning procedure for Tuxton Peacock 473ml ceramic tiki mugs involves using a commercial dishwasher with standard detergents. To preserve the reactive glaze, avoid harsh abrasive cleaners, steel wool, or scouring pads which can dull the unique finish over time. Ensure mugs are thoroughly rinsed to prevent detergent residue buildup. For maintenance, regularly inspect for any chips or cracks, and separate damaged mugs to prevent further issues during service or washing, thus extending the usable life of the pack.

Can I mix and match the Tuxton Peacock design with other Tuxton tiki mug styles?

Absolutely, the Tuxton Peacock 473ml Ceramic Tiki Mugs are designed to complement other styles within the Tuxton tiki mug lineup, such as the Tuxton Lava, Pine, or Glacier series. Many operators intentionally mix designs to create a more eclectic and authentic tiki bar aesthetic without compromising on capacity or durability. This approach allows for a diverse drink presentation while maintaining a consistent quality of barware across your establishment.

What makes the reactive glaze finish on these Tuxton tiki mugs unique for drink presentation?

The reactive glaze finish on the Tuxton Peacock 473ml Ceramic Tiki Mugs means each mug boasts a unique look and coloring, making no two exactly alike. This artistic flair adds significant visual interest to your drink presentation, captivating guests and enhancing the perceived value of your cocktails. Unlike uniform finishes, the subtle variations in color and texture provide an authentic, handcrafted feel, contributing to an upscale and memorable bar experience.

Are these Tuxton Peacock tiki mugs suitable for both hot and cold beverages?

While primarily designed for cold tropical cocktails and specialty beverages, these Tuxton Peacock 473ml ceramic tiki mugs can generally handle a range of temperatures. Ceramic is a versatile material. However, it's essential to avoid extreme and sudden temperature changes, such as pouring boiling hot liquid directly into a chilled mug, as this can lead to thermal shock and potential cracking. For best longevity, use them predominantly for chilled or room-temperature drinks.

How does the 12-pack format benefit a commercial buyer for inventory management?

The 12-pack format of the Tuxton Peacock 473ml Ceramic Tiki Mugs offers significant benefits for commercial inventory management. It provides a convenient bulk quantity that helps standardize stock levels for a specific beverage type, making reordering more efficient. Having a dozen mugs per case simplifies tracking breakages and ensures you maintain an adequate supply for consistent service without overstocking. This packaging helps streamline receiving and storage processes in a busy operation.

Do these Tuxton Peacock tiki mugs require any special care before first use in a new establishment?

Before first use in a new establishment, it is recommended to wash the Tuxton Peacock 473ml ceramic tiki mugs thoroughly. This removes any manufacturing residues or dust that may have accumulated during packaging and shipping. A standard commercial dishwasher cycle is sufficient for this initial cleaning. No special pre-treatment or seasoning is required for the ceramic material or its reactive glaze, allowing them to be put into service immediately after washing.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Tuxton Peacock 473ml Ceramic Tiki Mug

Tuxton Peacock 473ml Ceramic Tiki Mug - 12/Pack

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD647.89

Item Number

7424557312301

Brand

Tuxton

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Tuxton Peacock 473ml Ceramic Tiki Mug 12/Pack

The Tuxton Peacock tiki mug brings the iridescent blue-green of a peacock feather to your tiki programme. At 473ml it's the ideal volume for a classic tiki cocktail a mai tai, blue lagoon, or original zombie built to spec with proper crushed ice. The Peacock glaze is distinctly different from the Pine version, giving your programme visual variety while maintaining the premium ceramic quality standard.

Mix Peacock and Pine on the back bar for a visually rich tiki aesthetic that signals depth and curation to any guest who knows their tiki culture. Commercial dishwasher rated, so the glaze stays vibrant through the service lifetime of the mug without fading or chipping.

Capacity: 473ml ceramic tiki mug
Pack: 12 mugs
Material: Commercial ceramic dishwasher safe
Glaze: Peacock teal-blue finish
Use: Craft tiki bars, premium cocktail programmes, tropical restaurant menus

Ships Canada-wide · ChickenPieces.com Canadian Food Service Wholesale · $647.89/pack

Warranty Information

Standard manufacturer warranty applies to the Tuxton Peacock 473ml Ceramic Tiki Mugs. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Tuxton Peacock 473ml Ceramic Tiki Mug - 12/Pack

Tuxton Peacock 473ml Ceramic Tiki Mug 12/Pack

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Tuxton Peacock 473ml Ceramic Tiki Mug - 12/Pack

Tuxton Peacock 473ml Ceramic Tiki Mug 12/Pack

FREQUENTLY BOUGHT TOGETHER

Total Price

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