What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Does libbey glass have a mark?

Yes, most Libbey glassware, including commercial lines, typically features a subtle 'L' mark or another small identifier on the base. This mark confirms authenticity and is standard practice for brand recognition in the foodservice industry. Operators often look for this to ensure they are receiving genuine Libbey products, especially when managing inventory for consistent barware.

Is libbey glass worth anything?

Libbey glassware is valued for its commercial durability, consistent quality, and specific design features tailored for the foodservice industry, rather than as a collector's item or for inherent monetary 'worth.' Its value to operators lies in its functional performance, longevity under high-volume use, and ability to enhance a beverage program's presentation. These 473ml Tiki Statue Rocks Glasses, for example, are a workhorse for themed bars, providing operational reliability.

Are libbey glasses crystal?

No, Libbey glasses, including the Classic Tiki Statue Rocks Glass, are generally made from soda-lime glass, not crystal. Crystal glass contains lead or other additives to increase brilliance and weight, making it typically more expensive and delicate. Libbey prioritizes commercial durability and safety, opting for lead-free glass in products like this 473ml Tiki glass to withstand the rigours of a professional kitchen and bar environment.

Are libbey glasses marked?

Yes, Libbey glasses are typically marked. Many commercial Libbey products, including the Classic Tiki Statue Rocks Glass, have a discreet 'L' insignia or another small brand identifier molded into the base of the glass. This marking serves as a quality assurance stamp and helps operators easily identify Libbey products within their inventory, ensuring consistency in their barware collection. It's a subtle feature designed for brand recognition.

Who makes libbey glassware?

Libbey glassware is manufactured by Libbey Inc., a long-standing and well-regarded company in the glass manufacturing industry. They are known globally for producing a wide range of glassware products for both commercial and retail markets. In Canada, their commercial lines, such as these 473ml Tiki Statue Rocks Glasses, are distributed through dedicated foodservice suppliers like ChickenPieces.com, supporting venues across the country.

How to store Libbey Classic Tiki Statue Rocks Glass 12 for maximum shelf life?

To maximize the operational lifespan and prevent premature damage of your Libbey Classic Tiki Statue Rocks Glasses, store them upright in standard glassware racks or on dry, stable shelving. Ensure they are fully dry before stacking to prevent water spots and potential microbial growth. Avoid storing them where they can easily tip over or chip against other glass, especially given the embossed design. Proper storage in a secure, organized manner significantly reduces breakage in a commercial setting.

Is Libbey Classic Tiki Statue Rocks Glass 12 compatible with standard commercial machines?

Yes, the Libbey Classic Tiki Statue Rocks Glass (473ml, 12-case) is designed for compatibility with standard commercial dishwashers. Its thick-walled construction and durable glass material are built to withstand the high temperatures and rigorous wash cycles found in professional kitchens and bars. Ensure proper racking to prevent chipping, especially with the embossed design, and use appropriate commercial detergents for best results.

What materials is Libbey Classic Tiki Statue Rocks Glass 12 made of?

The Libbey Classic Tiki Statue Rocks Glass (473ml, 12-case) is crafted from clear, lead-free glass. This material choice is standard for commercial foodservice applications, offering transparency to showcase vibrant cocktails while ensuring safety and compliance. The thick-walled construction further enhances its durability, allowing it to withstand the demands of high-volume bar service and repeated commercial dishwashing cycles.

What are the dimensions and weight specifications for the Libbey Classic Tiki Statue Rocks Glass?

The product description specifies a capacity of 16 oz (473 mL) for each glass, but detailed dimensions for height, width, and weight per glass or case are not explicitly provided. For practical purposes, you can expect these thick-walled rocks glasses to fit standard commercial glassware racks. If precise measurements are critical for your bar setup, contact our support team at ChickenPieces.com, and we can try to source additional manufacturer specifications.

How long does this Libbey Tiki glass last under typical commercial use conditions?

The Libbey Classic Tiki Statue Rocks Glass is constructed with thick, durable glass specifically for high-volume commercial environments, implying a long operational lifespan. Its impact-resistant design helps minimize chips and cracks that can occur during rapid service, frequent washing, and storage. While breakage is always a factor in a busy bar, these glasses are built to handle constant use over an extended period when properly cared for and stored. Many operators report getting years of service from Libbey glassware.

What is the recommended cleaning and maintenance procedure for the Libbey Classic Tiki Statue Rocks Glass?

These 473ml Libbey Tiki glasses are commercial dishwasher safe, making cleanup straightforward in a professional setting. For best results and to maintain clarity, ensure they are properly racked to prevent glass-on-glass contact, which can cause chipping, especially with the embossed design. Use a high-quality commercial glass detergent and rinse aid, following your dishwasher manufacturer's instructions, to avoid water spotting and ensure a sparkling finish for every serve.

What types of beverages are best served in the Libbey Classic Tiki Statue Rocks Glass?

The 473ml (16 oz) capacity of this Libbey Tiki glass makes it ideal for generous single servings of popular Tiki cocktails such as Mai Tais, Zombies, and various specialty punches. Its clear glass and embossed design are particularly effective for showcasing layered drinks and vibrant colours. It can also be used for creative mocktails or large on-the-rocks pours where presentation is a key component of the guest experience in themed venues.

How does the embossed Tiki statue design benefit a professional bar operation?

The intricate, embossed Tiki face design on this Libbey glass significantly enhances thematic storytelling and guest experience in professional bar operations. This visual detail creates a unique aesthetic that complements Polynesian-themed menus, driving customer engagement and encouraging social media sharing of signature cocktails. Unlike plain glassware, it instantly signals a specialty drink, helping to justify higher menu prices for unique presentations.

Are there alternative Libbey rocks glasses available if a different capacity or style is needed?

Yes, ChickenPieces.com offers a range of other Libbey rocks glasses that might suit different operational needs or aesthetic preferences. For example, we stock the Libbey Heavy Base 11 oz. Classic Rocks Glass Set for a standard smaller pour or the Libbey Hobstar 12 oz. Vintage Rocks Glass Set for a different textured look. You can find these and other options, like the Libbey Gibraltar 12 oz. Classic Rocks Glass Set, on our website to ensure you have the right glassware for every application.

Why is clear glass preferred over ceramic mugs for modern Tiki cocktails by some operators?

Clear glass, like that of the Libbey Classic Tiki Statue Rocks Glass, is preferred by many modern Tiki operators because it allows the customer to see the craftsmanship and vibrant colours of the cocktail. Unlike opaque ceramic mugs which conceal the drink, clear glass enhances the visual appeal of layered ingredients, garnishes, and clear ice. This transparency elevates the perceived value of the cocktail and contributes significantly to the overall sensory experience.

What are the specific advantages of thick-walled construction for this commercial rocks glass?

The thick-walled construction of the Libbey Classic Tiki Statue Rocks Glass provides several key advantages for professional foodservice. It significantly increases the glass's durability and impact resistance, reducing breakage rates in busy environments with high turnover. This design also offers better thermal stability, helping to keep cold drinks chilled longer at the table, which enhances the guest's drinking experience and allows for more efficient service.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Libbey Classic Tiki Statue Rocks Glass 473ML

Name: Libbey Classic Tiki Statue Rocks Glass 473ML - 12/CASE
Brand: libbey
SKU: CP-WEB-55192142

Libbey Classic Tiki Statue Rocks Glass 473ML - 12/CASE

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD251.89

Item Number

400012729652

Brand

libbey

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Libbey Classic Tiki Statue Rocks Glass 473ml 12/Case

Libbey's tiki statue rocks glass is the serious bar operator's choice real glass, classic tiki idol embossing, and the kind of commercial durability that holds up through hundreds of dishwasher cycles. At 473ml, it's sized for a generous rum cocktail on the rocks or a mai tai build, and the tiki statue silhouette adds authentic visual theatre to any craft tiki programme.

Tiki culture is seeing a genuine renaissance among cocktail enthusiasts, and venues that invest in proper glass rather than plastic novelties attract the enthusiast crowd that orders multiple rounds and posts about their experience. Twelve per case for a well-measured starting inventory.

Capacity: 473ml / 16oz rocks format
Case: 12 glasses
Brand: Libbey commercial glass
Use: Craft tiki bars, cocktail bars, tropical restaurant programmes

Ships Canada-wide · ChickenPieces.com Canadian Food Service Wholesale · $251.89/case

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Libbey Classic Tiki Statue Rocks Glass 473ML - 12/CASE

Libbey Classic Tiki Statue Rocks Glass 473ml 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Libbey Classic Tiki Statue Rocks Glass 473ML - 12/CASE

Libbey Classic Tiki Statue Rocks Glass 473ml 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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