What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Does sambucol black elderberry cold and flu work?

Sambucus Elderberry Cold and Flu Syrup is formulated to support the immune system and provide relief from cold and flu symptoms. While 'Sambucol' is a specific brand, this product also leverages the known properties of elderberry. Its efficacy aligns with the general understanding of elderberry's role as a natural ally for immune defense. Patient outcomes can vary, and it is intended as an immune support adjunct.

Is elderberry sambucus good for immune system?

Yes, elderberry (Sambucus nigra) is widely recognized for its immune-supporting properties, which is why Sambucus Elderberry Cold and Flu Syrup is formulated for this purpose. The syrup is designed to act as an immune defense during seasonal challenges. For patients in structured care environments such as long-term care or home health, incorporating such a supplement can contribute to overall wellness and support the body’s natural defenses.

How long does elderberry cough syrup last?

The specific shelf life of Sambucus Elderberry Cold and Flu Syrup is indicated on its packaging with an expiry date. Once opened, it is generally recommended to use the product within a certain timeframe, typically 4-6 weeks, and often requires refrigeration to maintain potency and safety. Always consult the product label for precise storage instructions and 'use by' dates to ensure maximum efficacy and compliance with Health Canada guidelines for medical food products.

What is sambucus elderberry good for?

Sambucus Elderberry Cold and Flu Syrup is primarily beneficial for immune defense and symptom relief during cold and flu season. It serves as a natural solution to support the immune system. For professional buyers such as speech-language pathologists and registered dietitians, it represents a readily administrable supplement for patients needing immune support in hospital, long-term care, or home health settings.

What does sambucus black elderberry do?

Sambucus black elderberry, as contained in this syrup, is understood to support the body's immune system by providing beneficial compounds. It is often utilized to help the body maintain its defenses, particularly during periods of increased risk for seasonal illnesses. This specific product, Sambucus Elderberry Cold and Flu Syrup, functions as an immune support adjunct and offers relief for associated cold and flu symptoms.

How to use Sambucus Elderberry Cold and Flu Syrup 2 in a commercial kitchen?

Sambucus Elderberry Cold and Flu Syrup is a medical food, not a culinary ingredient for general commercial kitchen use. In a long-term care or hospital setting, it would be used in a medication preparation area or nursing station, not a food preparation kitchen. Administration involves precise dosing for individual patients by healthcare professionals, ensuring it aligns with their care plan and is not incorporated into bulk food service items.

How to prepare Sambucus Elderberry Cold and Flu Syrup 2 for service?

Preparing Sambucus Elderberry Cold and Flu Syrup for service involves careful measurement of the prescribed dose. As a liquid syrup, it is ready for direct administration. For patients with dysphagia, a speech-language pathologist should assess its viscosity against the patient's IDDSI prescribed level. If thickening is necessary, it should be done using an appropriate thickening agent according to manufacturer instructions, not by dilution, to ensure safe swallowing and maintain product integrity.

How to store Sambucus Elderberry Cold and Flu Syrup 2 for maximum shelf life?

To ensure maximum shelf life for Sambucus Elderberry Cold and Flu Syrup, store the unopened bottles in a cool, dry place away from direct sunlight, consistent with the instructions on the label. Once a bottle is opened, it typically requires refrigeration and should be used within the timeframe specified by the manufacturer, often 4-6 weeks. Always check the product packaging for precise guidelines on expiry dates and post-opening storage to adhere to Health Canada standards and ensure product efficacy.

What IDDSI level does Sambucus Elderberry Cold and Flu Syrup naturally meet?

Sambucus Elderberry Cold and Flu Syrup, in its natural liquid form, is considered an IDDSI Level 0 (Thin) consistency. For patients requiring modified fluid consistencies due to dysphagia, such as IDDSI Level 1 (Slightly Thick) or Level 2 (Mildly Thick), the syrup would need to be thickened. Clinicians should refer to IDDSI.org guidelines and use a suitable thickening agent to achieve the patient's prescribed consistency, rather than altering the syrup's inherent properties by dilution.

What are the recommended mixing ratios for achieving nectar, honey, or pudding consistencies with this syrup for dysphagia patients?

This Sambucus Elderberry Cold and Flu Syrup is a pre-formulated liquid, not a powder mix intended for altering its consistency directly. To achieve nectar, honey, or pudding consistencies (IDDSI Levels 1-4) for dysphagia patients, you must use a separate, commercially available thickening agent. The mixing ratios will depend entirely on the specific thickener product used and its manufacturer's instructions. Always follow the thickener's guidelines to ensure proper viscosity and patient safety, as outlined by IDDSI.org.

How does the texture of Sambucus Elderberry Cold and Flu Syrup, when modified with a thickener, hold over time after preparation?

The inherent texture of Sambucus Elderberry Cold and Flu Syrup is stable as a liquid. When a thickening agent is added to achieve modified consistencies for dysphagia patients, the stability of that modified texture (e.g., at 15 minutes, 30 minutes, 1 hour) becomes dependent on the specific thickener used. It is crucial to follow the thickener manufacturer's instructions regarding preparation and hold times. Regular re-assessment of viscosity before administration is recommended, per IDDSI.org standards, to ensure it remains at the prescribed level for patient safety.

Is Sambucus Elderberry Cold and Flu Syrup suitable for diabetic patients in Canadian long-term care facilities?

The suitability of Sambucus Elderberry Cold and Flu Syrup for diabetic patients depends on its specific carbohydrate content and the patient's dietary management plan. While the product aims for immune support, specific nutritional details, including sugar content, should be reviewed on the product label. Registered Dietitians in Canadian long-term care facilities should assess this information against individual patient needs and consult with the care team to ensure it aligns with diabetes management protocols and Dietitians of Canada guidelines. Always prioritize the patient's prescribed dietary restrictions.

Can this 120 mL Sambucus Elderberry Syrup be administered via feeding tube in a hospital setting?

Administration of Sambucus Elderberry Cold and Flu Syrup via feeding tube in a hospital setting requires careful consideration. Its liquid consistency may be suitable, but it is crucial to confirm compatibility with the specific feeding tube type and diameter to prevent clogging. Always flush the feeding tube before and after administration to minimize residue buildup. Consult with a pharmacist or the primary care team to ensure tube feeding protocols are followed and no interactions with other tube-administered medications occur.

What are the contraindications or potential drug interactions for Sambucus Elderberry Cold and Flu Syrup?

While Sambucus Elderberry Cold and Flu Syrup is intended for immune support, potential contraindications or drug interactions should always be considered by healthcare professionals. Elderberry products may interact with immunosuppressant medications or diuretics. Patients with autoimmune conditions or those on specific therapeutic regimens should have their care team, including a pharmacist, review its suitability. Always consult the product label for specific warnings and contraindications and review with the patient’s health record.

How does the dosage of this 120 mL Sambucus Elderberry Syrup compare to the 240 mL organic variant for adult patients?

The dosage recommendations for adult patients with this 120 mL Sambucus Elderberry Cold and Flu Syrup would be specified on its packaging. While the 240 mL Sambucus Organic Elderberry Cold and Flu Syrup variant offers a larger volume, the active ingredient concentration and recommended single dose might be similar or adjusted. Always refer to the specific product label for each format to ensure accurate dosing for adult patients. For bulk purchasing or varying patient needs, ChickenPieces.com offers both the 120 mL (CP-COS-100816700) and 240 mL (CP-COS-100816749) options, as well as Sambucus Kids Elderberry (CP-COS-100671413).

Why is Sambucus Elderberry Cold and Flu Syrup packaged in 120 mL bottles for professional use?

The 120 mL bottle size for Sambucus Elderberry Cold and Flu Syrup is chosen for its practical advantages in professional care settings. This smaller volume allows for convenient individual patient distribution, minimizing waste in home health or smaller clinical environments. It also facilitates easier inventory management for facilities with limited storage. The dual-bottle format in this product provides a combined 240 mL while maintaining the benefits of individual-sized dispensing, aligning with efficient medical supply practices.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Sambucus Elderberry Cold and Flu Syrup - 2 Bottles of 120 mL

Name: Sambucus Elderberry Cold and Flu Syrup - 2 Bottles of 120 mL | Immune Defense & Symptom Relief
Brand: Sambucus Elderberry
SKU: CP-COS-100816700

Sambucus Elderberry Cold and Flu Syrup - 2 Bottles of 120 mL | Immune Defense & Symptom Relief

⭐ USED BY HEALTHCARE & INSTITUTIONAL BUYERS

MSRP: $57.26

Was: $57.26

Now: $51.76

(You save $5.50 )

Item Number

7424557075039

Brand

Sambucus Elderberry

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

? Canadian Brand

Giselle

Canadian Food Service Expert

When cold and flu season rolls through Canada, Sambucus Elderberry Cold & Flu Syrup is the natural remedy families trust to fight back fast. Nature's Answer packs potent black elderberry extract into a convenient liquid formula and this twin 120mL pack ensures you never face a sick day unprepared.

Concentrated black elderberry syrup Each bottle delivers Nature's Answer's signature Sambucus nigra extract, known for its immune-modulating flavonoids that help the body respond to viral threats faster.
Fast-acting liquid absorption Syrups are absorbed more quickly than capsules, making this the format of choice when you need immune support to kick in without delay.
Twin-pack convenience and savings Two 120mL bottles mean one for the medicine cabinet and one for the bag or just the smart move of buying ahead during peak flu season.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Sambucus Elderberry Cold and Flu Syrup - 2 Bottles of 120 mL | Immune Defense & Symptom Relief

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Sambucus Elderberry Cold and Flu Syrup - 2 Bottles of 120 mL | Immune Defense & Symptom Relief

FREQUENTLY BOUGHT TOGETHER

Total Price

Subscribe to our newsletter