What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Orbis 24" x 20" x 13" Stack for maximum shelf life?

These Orbis Flipak totes are designed for extreme durability, so "shelf life" refers more to operational longevity than typical product expiration. To maximize their service life, store them clean and dry, away from direct, prolonged UV exposure which can eventually degrade plastics. When empty, nest them efficiently to prevent unnecessary stress on individual units and to preserve floor space. Ensuring they are not overloaded beyond their rated capacity during use will also prevent warping and premature wear.

Is Orbis 24" x 20" x 13" Stack compatible with standard commercial machines?

The dimensions of the Orbis 24" x 20" x 13" Stack-N-Nest Flipak tote are common in industrial settings, making them generally compatible with many standard commercial material handling systems. This includes pallet jacks, forklifts, and certain conveyor systems. You should verify the specific clearances and weight capacities of your equipment against the tote's dimensions and the expected loaded weight to ensure proper fit and function. For instance, ensure your conveyor belt width can accommodate the 20-inch base for smooth transport.

What materials is Orbis 24" x 20" x 13" Stack made of?

The Orbis 24" x 20" x 13" Flipak tote box is crafted from high-density polyethylene (HDPE). This material is chosen for its exceptional durability, resistance to impact, and ability to withstand a wide range of temperatures, which is crucial for commercial and industrial applications. The hinged lid components, particularly the lockable mechanism, also incorporate metal for enhanced security and long-term reliability. This construction ensures the totes can endure the rigours of daily operational use.

How to maintain Orbis 24" x 20" x 13" Stack for long-term use?

Maintaining the Orbis Flipak totes for long-term use involves regular cleaning and proper handling. Clean them periodically with warm, soapy water or a standard industrial cleaner suitable for polyethylene. Avoid abrasive brushes or harsh chemical solvents that could damage the plastic surface or the metal hinges. Inspect hinges and locking mechanisms during cleaning for any signs of wear; address minor issues proactively to prevent larger failures. Always stack and nest them correctly to prevent stress cracks, ensuring you extend their useful life in your operation.

What are the exact dimensions and weight specifications for the Orbis 24" x 20" x 13" Stack-N-Nest Flipak Tote Box?

The Orbis Flipak tote measures 24 inches in length, 20 inches in width, and 13 inches in height externally. These dimensions are crucial for planning storage layouts and ensuring compatibility with existing shelving or material handling equipment in your facility. While the product data doesn't specify the empty weight per tote, the robust polyethylene construction indicates a solid, yet manageable weight, designed for commercial use and repeated lifting. Always account for the tare weight when calculating total load capacities for transportation or stacking.

How long can I expect the Orbis 24" x 20" x 13" Flipak tote boxes to last under typical commercial usage conditions?

These Orbis Flipak tote boxes are engineered from durable polyethylene, designed for extensive commercial use cycles. With proper handling and maintenance, operators can expect these units to last for many years, significantly outperforming disposable alternatives. Their robust construction resists impacts, temperature fluctuations, and typical wear and tear experienced in busy warehouses or distribution centres. Factors like consistent overloading or exposure to extreme chemicals can shorten their lifespan, so adhering to best practices will maximize your return on investment.

What is the recommended cleaning and maintenance procedure for the Orbis 24" x 20" x 13" Stack-N-Nest Flipak Tote Boxes?

For effective cleaning and maintenance of the Orbis Flipak totes, use warm water with a mild detergent or a commercial plastic cleaner. A soft brush or cloth will help remove dirt and grime without scratching the surface. Avoid using abrasive pads or harsh solvents, as these can degrade the polyethylene material over time and compromise the integrity of the tote. Regularly inspect the hinged lids and locking mechanisms for any debris or wear, ensuring they operate smoothly and maintain security during transport or storage.

Can these Orbis Flipak totes be securely stacked when full?

Yes, a primary design feature of the Orbis Flipak totes is their ability to stack securely when full, optimizing vertical storage space in your operation. The interlocking design on the lid and base ensures stability, preventing shifting during transport or in a stacked inventory configuration. This feature is particularly beneficial in busy warehouse environments where floor space is at a premium and efficient vertical storage is critical. Always adhere to safe stacking heights based on the weight of the contents and facility safety guidelines.

How does the hinged lockable lid enhance security for stored items?

The hinged lockable lid on the Orbis Flipak tote provides a significant security upgrade over open or unsecured containers. The integrated metal hinge ensures the lid remains attached and functional, even with frequent opening and closing, reducing loss or damage. The locking mechanism allows for secure sealing, deterring unauthorized access and protecting contents from dust, debris, or pilferage. This feature is invaluable for transporting sensitive documents, high-value components, or inventory requiring controlled access within your facility or during transit.

What are the space-saving benefits of the Stack-N-Nest design when empty?

The Stack-N-Nest design of the Orbis Flipak tote offers substantial space-saving advantages when the containers are empty. While they stack when full, they are specifically engineered to nest compactly into each other when empty, dramatically reducing their footprint. This feature is highly beneficial for return logistics, minimizing the space required on return trips or for storing empty containers in your facility. This efficient nesting capability can free up valuable warehouse floor space and streamline operations, lowering your overall storage overhead.

Are there other sizes or colours of Orbis Flipak totes available from ChickenPieces.com?

Yes, ChickenPieces.com offers a range of Orbis Flipak totes beyond this 24" x 20" x 13" blue model to suit various operational needs. For example, we stock the Orbis 20" x 12" x 8" dark blue (55-Pack) for smaller items, or the Orbis 22" x 13" x 13" dark blue (40-Pack) for a medium capacity. We also carry other sizes and sometimes black options, providing flexibility in your storage and organizational systems. You can browse our full selection to find the optimal dimensions and pack quantities for your specific requirements. We recommend checking out the Orbis 21" x 15" x 9" Stack-N-Nest Flipak Black Tote Box (49-Pack) as another versatile option.

How does polyethylene construction impact the durability and usability of these totes in different environments?

The polyethylene construction of these Orbis Flipak totes ensures high durability and versatility across various operational environments. Polyethylene is naturally resistant to many chemicals, moisture, and extreme temperatures, making the totes suitable for use in everything from dry storage warehouses to refrigerated facilities. Its impact resistance means the totes can withstand rough handling without cracking or shattering, maintaining their structural integrity over prolonged periods of heavy use. This robust material choice contributes directly to the long-term reliability and low replacement frequency of the units.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Orbis 24x20x13 Stack-N-Nest Flipak Blue Standard (26-Pack)

Orbis 24" x 20" x 13" Stack-N-Nest Flipak Blue Tote Box with Hinged Lockable Lid (26-Pack)

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD2,956.79

Item Number

7424557331302

Brand

Orbis

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

Extra-large commercial loads need an extra-large tote and the 24"×20"×13" blue Orbis Flipak standard delivers the carrying capacity for bulk food-service distribution without the premium cost of industrial spec. This format is the right choice for institutional catering supply, large-restaurant group distribution, and food-service DCs that regularly move full-case lots of institutional product, large produce orders, or bulk frozen goods. Blue integrates naturally into food-service colour-coding systems as a general distribution colour usable across product categories where specific HACCP designations aren't required.

At 26 units per bulk case, this tote is priced for operators who are making a deliberate investment in returnable packaging at the large-format end of the range. Commercial-grade resin handles the demands of daily food-service distribution: cold staging, routine washing, and the physical stress of moving heavy case-lot loads. The per-unit cost at case-quantity, combined with the multi-year lifespan of Orbis resin totes, delivers a total cost of ownership that beats corrugated by a wide margin over a full distribution season.

Dimensions: 24" × 20" × 13" extra-large format for institutional supply cases, bulk produce, and large catering orders
Pack count: 26 totes per case large-format bulk order unit for institutional distributors and large commissaries
Colour coding: Blue general food-service standard; versatile across product categories and distribution departments
Lid type: Flipak hinged clamshell captive heavy-duty lid for large-format loads; one-handed operation for efficient packing
Grade: Standard commercial food-service and catering grade; cold-room compatible, wash-station safe
Stack-N-Nest: Stack full for delivery route cube efficiency; nest empty to recover significant storage and freight space

Warranty Information

Standard manufacturer warranty applies to the Orbis Flipak tote boxes. For warranty claims or returns, please contact hello@chickenpieces.ca for assistance.

YOUR SHOPPING BASKET

Orbis 24" x 20" x 13" Stack-N-Nest Flipak Blue Tote Box with Hinged Lockable Lid (26-Pack)

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Orbis 24" x 20" x 13" Stack-N-Nest Flipak Blue Tote Box with Hinged Lockable Lid (26-Pack)

FREQUENTLY BOUGHT TOGETHER

Total Price

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