What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Orbis 12" x 10" x 7" Stack for maximum shelf life?

These Orbis Stack-N-Nest Flipak totes are designed for long-term industrial use. For maximum durability, store them in a climate-controlled environment away from direct, prolonged UV exposure, which can degrade polyethylene over extended periods. When empty, nest them to save space, ensuring the hinged lids are closed and latched. When full, stack them securely, utilizing the nesting feature of the lid to prevent shifting and maintain structural integrity. Proper storage extends the lifespan of the tote, ensuring continued secure inventory management.

Is Orbis 12" x 10" x 7" Stack compatible with standard commercial machines?

The Orbis 12" x 10" x 7" Stack-N-Nest Flipak totes are designed with standard industrial dimensions, making them generally compatible with common commercial logistics equipment. Their footprint allows for efficient placement on standard 48" x 40" pallets, maximizing cubic space during transport and storage in warehouses. The stacking feature, when lids are closed, ensures stability for forklift handling and conveyor systems. For specific automated systems, operators should verify load capacities and exact dimensions to confirm seamless integration.

What materials is Orbis 12" x 10" x 7" Stack made of?

The Orbis 12" x 10" x 7" Stack-N-Nest Flipak industrial tote is constructed from durable polyethylene. This material provides exceptional resilience against impacts, chemicals, and typical wear and tear encountered in busy commercial and industrial environments. The hinged, lockable lid features metal components for enhanced security and robust operation. This combination of materials ensures the tote can withstand the rigors of daily use, protecting contents effectively.

How to maintain Orbis 12" x 10" x 7" Stack for long-term use?

Maintaining the Orbis 12" x 10" x 7" Stack-N-Nest Flipak is straightforward. Regularly clean the totes with mild soap and water, rinsing thoroughly and allowing them to air dry to prevent residue buildup. Inspect the metal hinges and locking mechanism periodically for any signs of wear or damage; early detection can prevent operational issues. Avoid using abrasive cleaners or solvents that could compromise the polyethylene's integrity. Proper, consistent care ensures these totes deliver reliable, long-lasting performance in any commercial setting.

What are the exact dimensions and typical weight of the Orbis 12" x 10" x 7" Stack-N-Nest Flipak Tote?

The Orbis Flipak tote measures 12 inches in length, 10 inches in width, and 7 inches in height. While the specific empty weight per tote is not provided, its polyethylene construction is engineered for durability without excessive bulk, designed for easy handling in industrial settings. This compact size allows for efficient use of space, whether stacked when full or nested when empty, making it ideal for various storage and transport needs within Canadian operations.

What is the expected lifespan of the Orbis 12" x 10" x 7" Stack-N-Nest Flipak Tote in typical commercial environments?

The Orbis Flipak tote is engineered for extended durability in demanding commercial and industrial conditions. Made from robust polyethylene, it resists impacts, abrasion, and many chemicals, ensuring a long operational life. With proper maintenance and avoiding extreme abuse or prolonged direct UV exposure, these totes can provide many years of reliable service, minimizing the need for frequent replacement. Their sturdy construction is a key factor in their longevity for Canadian food service and industrial applications.

What is the recommended cleaning and maintenance procedure for the Orbis 12" x 10" x 7" Stack-N-Nest Flipak Tote?

Cleaning the Orbis Flipak tote is simple: use warm water with a mild detergent or commercial cleaning solution suitable for plastics. Rinse the tote thoroughly to remove any soap residue and allow it to air dry completely before reuse or storage. Periodically, inspect the hinged lid and metal locking mechanisms for any debris or signs of wear, ensuring they operate smoothly. Regular, gentle cleaning and inspection will help maintain the tote's integrity and extend its functional lifespan in busy operational settings.

How does the lockable hinged lid on the Orbis Flipak tote enhance security for stored contents?

The Orbis Flipak tote features a metal hinged lid that is designed to be lockable, significantly boosting the security of your stored items. This prevents unauthorized access to valuable inventory, tools, or sensitive documents in warehouses, distribution centres, or during transit. The flip-top design allows for quick access when authorized, while the robust latching mechanism, combined with a padlock option, provides a strong deterrent against theft or tampering. It's a critical feature for maintaining inventory control in any professional setting.

What are the specific operational benefits of the Stack-N-Nest design of these Orbis industrial totes?

The Stack-N-Nest design of the Orbis Flipak offers dual benefits for operational efficiency. When full, the totes stack securely on top of each other, maximizing vertical storage space in warehouses or on pallets, which is crucial for high-density storage. When empty, they can nest deeply within one another after the lids are flipped open, reducing their footprint dramatically. This space-saving feature is invaluable for return logistics, minimizing transport costs and freeing up floor space in busy loading docks or storage areas.

Are these Orbis 12" x 10" x 7" Flipak totes suitable for direct food contact or NSF certified for food service use?

The product description states these are "Industrial Tote Boxes" made from polyethylene. While polyethylene is generally a food-safe plastic, this specific Orbis FP03 model is primarily positioned as an industrial storage solution for non-food items like parts, tools, or general merchandise. There is no mention of NSF certification or direct food contact approval in the product details. For applications involving direct food contact, operators should always seek products explicitly certified for that purpose, such as specific food-grade containers.

What other sizes of Orbis Flipak industrial tote boxes are available through ChickenPieces.com for varied storage needs?

ChickenPieces.com offers a range of Orbis Flipak industrial totes to suit different capacities and operational requirements. Beyond this 12" x 10" x 7" (52-pack) model, you can find larger options such as the Orbis 20" x 12" x 8" Flipak (12-pack) for mid-sized items, or even larger versions like the Orbis 21" x 15" x 9" (6-pack) or 22" x 15" x 12" (6-pack) for bulkier goods. These varying sizes allow operators to standardize their secure storage solutions across different departments or inventory types.

How does the quick-release label area on the hinged lid improve workflow and inventory management?

The quick-release label area on the hinged lid of the Orbis Flipak tote is a practical feature designed to streamline inventory management. It allows for fast and easy swapping of content labels, which is critical in dynamic warehouse environments where stock frequently changes. This design eliminates the need for adhesive removers or scraping old labels, saving valuable labour time and maintaining a clean, professional appearance. Efficient labeling ensures quick identification of contents, reducing picking errors and improving overall operational speed.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Orbis 12" x 10" x 7" Stack-N-Nest Flipak Gray Industrial Tote Box with Hinged Lockable Lid (52-Pack)

Orbis 12" x 10" x 7" Stack-N-Nest Flipak Gray Industrial Tote Box with Hinged Lockable Lid (52-Pack) - Secure and Efficient Storage Solution

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$2,644.21

Item Number

7424556364318

Brand

Orbis

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

Gray is the universal colour for general-purpose operations and this 12"×10"×7" industrial-grade Orbis Flipak earns its place on the floor of any distribution centre, operation, or multi-category warehouse where colour-coding isn't strictly enforced but durability absolutely is. The industrial-spec resin handles the kinds of environments that chew through lighter totes: forklift-adjacent aisles, high-cycle conveyor lines, cold-room staging, and pressure-wash sanitation routines that would crack or warp a commercial-grade box within months.

This 52-pack case is sized for serious buyers. outfitting a new DC or replenishing a returnable-tote pool that's been running on borrowed time, 52 industrial-grade totes per order unit means your per-piece cost lands well below buying in retail quantities. Nest the empties on return pallets to reclaim 60 %+ of trailer cube a real freight-cost lever for operators running high-frequency loops between DCs and fulfilment sites.

Dimensions: 12" × 10" × 7" compact format ideal for parts kits, picking operations, and portioned goods
Pack count: 52 totes per case bulk order unit for DC re-stocking and tote-pool expansion
Colour coding: Gray versatile, general-purpose; works across all departments without category confusion
Lid type: Flipak hinged clamshell captive lid, one-handed open/close, secure during conveyor transit
Grade: Industrial heavy-duty resin for manufacturing, cold-chain, and high-cycle distribution environments
Stack-N-Nest: Stack full for outbound density; nest empty to recover 60 %+ of floor and freight space

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Orbis 12" x 10" x 7" Stack-N-Nest Flipak Gray Industrial Tote Box with Hinged Lockable Lid (52-Pack) - Secure and Efficient Storage Solution

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YOUR SHOPPING BASKET

Orbis 12" x 10" x 7" Stack-N-Nest Flipak Gray Industrial Tote Box with Hinged Lockable Lid (52-Pack) - Secure and Efficient Storage Solution

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