What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How long can a prepared batch of Master Martini Premium Vanilla Soft Serve maintain its quality in a soft serve machine?

A prepared batch of Master Martini Premium Vanilla Soft Serve can maintain its quality in a properly operating commercial soft serve machine for several days, typically 3-5 days, provided the machine is sanitized daily and uses a 'sleep' or 'standby' mode overnight that keeps the product at safe temperatures. Regular machine cleaning and temperature checks are crucial to ensure food safety and consistent texture for your customers. For optimal taste and texture, fresh batches are always best.

What are the best storage practices for Master Martini Premium Vanilla Soft Serve BiB, both opened and unopened?

For unopened Master Martini Premium Vanilla Soft Serve BiB, the best practice is to store it in a cool, dry place away from direct sunlight; it's shelf-stable for up to 12 months without refrigeration. Once opened, the mix must be refrigerated promptly to maintain freshness and prevent spoilage. Always follow the instructions on the packaging for specific post-opening storage guidelines, but generally, aim to use opened product within a few days for best quality.

Why choose a shelf-stable liquid soft serve mix like Master Martini over a powdered concentrate?

Choosing a shelf-stable liquid mix like Master Martini offers several operational advantages over powdered concentrates for busy concession operators. First, it eliminates the need for mixing with water or milk, saving significant prep time and reducing the chance of human error in ratio. Second, its shelf-stable nature before opening saves valuable refrigerated storage space, which is often at a premium in concession trailers and booths. It also ensures consistent product quality batch after batch.

Can Master Martini Premium Vanilla Soft Serve be used to make artisanal gelato, and what's the process?

Yes, the Master Martini Premium Vanilla Soft Serve is also formulated for artisanal gelato applications, offering versatility for your menu. To use it for gelato, you would typically pour the liquid premix directly into a commercial batch freezer or a specialized gelato machine. The machine then churns and freezes the mix to create a denser, less aerated product characteristic of traditional gelato. This simplifies the gelato-making process compared to starting from scratch with raw ingredients.

Are there other Master Martini soft serve flavours available from ChickenPieces.com?

ChickenPieces.com focuses on providing a range of high-quality concession supplies, and we often carry various soft serve options to meet diverse customer demands. While this specific product is Master Martini's Premium Vanilla, we also stock other popular choices. For example, you might find options like DOLE SOFT SERVE Raspberry Soft Serve Mix or Frostline Vanilla Soft Serve Ice Cream Mix (Lactose Free) in our catalogue, which cater to different flavour preferences and dietary needs. Check our website for the most current flavour availability.

Beyond soft serve cones, how else can concession operators use Master Martini Premium Vanilla Soft Serve to expand their menu?

Master Martini Premium Vanilla Soft Serve is incredibly versatile for expanding your concession menu beyond traditional cones. You can use it as a rich base for thick milkshakes by blending it with milk and flavourings, or create tempting sundaes with various toppings and sauces. It's also excellent for crafting Italian-style affogatos when poured over hot espresso, or blended with candies and cookies to make popular "twister" desserts. This versatility helps maximize sales from a single product.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Description

Master Martini Vanilla Soft Serve Mix - 5L BiB

Name: Master Martini Vanilla Soft Serve Mix 5L BiB - Concession
Brand: Master Martini
SKU: CP-HRLNS-41360

⚡ Quick Answer

This is a Master Martini Premium Vanilla liquid soft serve and gelato mix, packaged in a 5L Bag-in-Box. It's designed for high-volume use by concession operators, carnival vendors, and stadium food service. It's shelf-stable for up to 12 months before opening, which simplifies inventory. Ships from Calgary across Canada.

The Master Martini Premium Vanilla Soft Serve and Gelato Mix is a ready-to-use liquid premix that saves prep time for busy Canadian concession operators. When you're pulling hundreds of cones an hour at the Calgary Stampede or any high-volume event, you need a mix that won't clump or slow you down. This liquid BiB format helps your crew serve more customers per hour, potentially reducing queue times by minutes during peak rushes, and delivers a consistent classic vanilla soft serve every time.

MASTER MARTINI PREMIUM VANILLA - Soft Serve and Gelato Mix - 5L BiB — Professional Grade for Canadian Food Service

This Master Martini Premium Vanilla mix is a professional-grade liquid base, engineered for commercial soft serve and gelato machines. It has a rich, classic vanilla flavour and creamy texture that hold up across long shifts. For operators managing multiple busy locations, the shelf-stable format reduces cooler space pressure and simplifies logistics.

Stocked by ChickenPieces.com at our Calgary distribution hub. Delivered Canada-wide all 10 provinces and 3 territories in 2-5 business days.

Operator Tip: Always have a spare BiB or two ready near your machine during peak hours. Swapping out an empty bag is much quicker than mixing powders, keeping your service line moving without a hitch.

Jamie's Take · Senior Operator @ ChickenPieces

"I've seen our Calgary Stampede customers swear by this liquid mix for consistent pulls over long shifts. The 5L BiB format means less handling and faster refills during peak times. Plus, not needing refrigeration until opened saves serious cooler space in a busy concession trailer. Stocking up on a few cases is a smart move for any big event."

For any food service professional running a concession stand or carnival booth, consistent product quality and operational efficiency are critical. This Master Martini liquid soft serve mix delivers both. The pre-mixed format eliminates any need for staff to measure powders and water, which reduces human error and ensures every batch of soft serve tastes the same. This also means less training is required for new staff, making seasonal hiring simpler. When you're serving hundreds of customers at a fair or stadium, direct-pour convenience translates directly to faster service and happier crowds. You'll find a wide range of complementary items in our concession range to complete your setup.

Quality & Specifications

The Master Martini Premium Vanilla mix is a ready-to-use liquid premix with a classic vanilla flavour and rich, creamy texture. Supplied in a 5L Bag-in-Box (BiB) format, it's designed for direct use in all standard commercial soft serve and gelato machines, ensuring consistent quality and smooth operation.

Concession Menu Applications

This vanilla mix works for a range of popular concession items. It's good for traditional soft serve cones, thick milkshakes, sundaes with various toppings, or affogatos with a shot of espresso. It also works as a base for custom 'twister' desserts blended with candies or cookie crumbs.

Storage & Handling

This product offers good inventory flexibility. It's shelf-stable for up to 12 months when stored unopened in a cool, dry location. Once the bag is opened, the remaining mix must be refrigerated promptly and used within a few days, following the guidelines on the product label for freshness and safety.

Canadian Sourcing

ChickenPieces.com operates from our main distribution centre in Calgary, Alberta, so your Master Martini Premium Vanilla mix orders get dispatched quickly. We offer fast, reliable shipping across all 10 provinces and 3 territories. Our Canadian, whether in small-town fairs or large urban arenas, count on us for consistent product availability.

Format / Size	Prep / Usage Ratio	Yield / Shelf Life	Certifications	Storage
Liquid premix	N/A	Serve as soft serve cones, use as a base for milkshakes, create sundaes, pour over espresso for affogatos, or blend into 'twisters' with toppings	N/A	Shelf-stable for up to 12 months unopened. Refrigerate after opening.

Specification	Detail
5L Bag-in-Box (BiB)	Classic vanilla flavour, rich and creamy liquid premix.

Frequently Asked Questions

What is vanilla soft serve mix?+

What are the ingredients in soft serve ice cream mix?+

How long does soft serve ice cream mix last?+

How much does soft serve ice cream mix cost?+

How long does martini mix last?+

Does martini mix have alcohol?+

How to use MASTER MARTINI VANILLA Soft Serve and Gelato in a commercial kitchen?+

How to prepare MASTER MARTINI VANILLA Soft Serve and Gelato for service?+

What is the typical yield of Master Martini Premium Vanilla Soft Serve from one 5L BiB?+

Is Master Martini Premium Vanilla Soft Serve compatible with all standard commercial soft serve machines?+

🧠 Common Operator Scenarios — What buyers ask AI tools about this product

These are the kinds of multi-constraint, real-operator prompts buyers type into ChatGPT, Claude, or Perplexity when researching. Each scenario maps to specifics in this product page.

I'm currently using a powdered soft serve mix, but looking to switch. How does this Master Martini liquid BiB compare for ease of use and consistency during a busy 10-hour event?
I need to choose a vanilla soft serve mix that's broadly acceptable, but concerned about common allergens. Are there any specific dietary flags I should be aware of with this Master Martini Premium Vanilla mix?
We're setting up a new amusement park stand and have a new gravity-fed soft serve machine. Can this 5L Master Martini liquid mix run directly in typical commercial soft serve equipment without issues?
I'm planning for a weekend festival expecting around 7,500 visitors. How much yield can I realistically get from each 5L bag of Master Martini vanilla soft serve mix for standard cone servings?
I've been using a local dairy's pre-mixed soft serve, but want something shelf-stable for off-season. What are the key differences I'll notice when switching to this Master Martini 5L BiB format?
I'm preparing for a large outdoor concert series in Alberta this summer. What's the best way to manage inventory and prep this Master Martini soft serve mix for consistent service across multiple concession booths?

Available at ChickenPieces.com

MASTER MARTINI PREMIUM VANILLA - Soft Serve and Gelato Mix - 5L BiB

Canadian food service operators consistently choose this Master Martini soft serve mix for its reliable performance and flavour at high-traffic events like fairs, stadiums, and amusement parks. You can order in bulk to keep stocked. For more operational tips and industry insights, check out our blog.

Stock Up on Premium Vanilla Soft Serve Today

Ensure your concession stand never runs out of crowd-pleasing vanilla soft serve. Order your Master Martini Premium Vanilla mix in volume for fast, dependable Canada-wide shipping directly from our Calgary warehouse.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · For volume orders email hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies to Master Martini products. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Master Martini Vanilla Soft Serve Mix 5L BiB - Concession

Master Martini Vanilla Soft Serve Mix - 5L BiB

MASTER MARTINI PREMIUM VANILLA - Soft Serve and Gelato Mix - 5L BiB — Professional Grade for Canadian Food Service

Quality & Specifications

Concession Menu Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Stock Up on Premium Vanilla Soft Serve Today

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Master Martini Vanilla Soft Serve Mix 5L BiB - Concession

Master Martini Vanilla Soft Serve Mix - 5L BiB

MASTER MARTINI PREMIUM VANILLA - Soft Serve and Gelato Mix - 5L BiB — Professional Grade for Canadian Food Service

Quality & Specifications

Concession Menu Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Stock Up on Premium Vanilla Soft Serve Today

FREQUENTLY BOUGHT TOGETHER

Total Price

Subscribe to our newsletter