What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Koala Kare Vertical Surface Mount Stainless Steel for maximum shelf life?

This Koala Kare changing station isn't a consumable with a 'shelf life' in the traditional sense. Before installation, keep the unit in its original packaging in a dry, indoor environment, protecting it from moisture, extreme temperatures, and potential physical damage. Once installed, its 'shelf life' becomes its operational lifespan, which is significantly extended through proper mounting and routine maintenance as per the manufacturer's guidelines.

Is Koala Kare Vertical Surface Mount Stainless Steel compatible with standard commercial machines?

As a baby changing station, this Koala Kare unit doesn't connect to or operate with 'standard commercial machines' in the way a mixer or oven would. Its primary compatibility lies with the building's structural elements and washroom design. It's designed for surface mounting directly onto appropriate wall structures in commercial facilities, ensuring proper weight support and accessibility. Consider its footprint when integrating into existing washroom layouts to maintain required clearances.

What materials is Koala Kare Vertical Surface Mount Stainless Steel made of?

The Koala Kare KB311-SSWM changing station is constructed primarily from a durable, one-piece stainless steel frame and bed. This robust material choice is key for its longevity and resistance to corrosion and heavy use in commercial environments. The surface of the bed also incorporates Microban protection, which is integrated during manufacturing to inhibit the growth of odor-causing bacteria, contributing to its hygienic properties.

What are the specific dimensions and total installed weight of the Koala Kare KB311-SSWM changing station?

While the product description highlights its compact vertical design and a 50 lbs maximum recommended weight capacity for a child, the specific unit dimensions and actual installed weight are not explicitly provided here. For precise planning, it’s critical to consult the manufacturer's spec sheet available via Koala Kare's product pages or contact our team for detailed technical drawings. Understanding these measurements ensures proper fitting and compliance with accessibility standards in your commercial washroom.

What is the expected operational lifespan of the Koala Kare KB311-SSWM under typical commercial usage?

The Koala Kare KB311-SSWM, built with one-piece stainless steel construction, is designed for exceptional durability and a long operational lifespan in high-traffic commercial settings. While a precise number of years depends on usage frequency and maintenance, its robust build and ASTM F2285 compliance suggest it will withstand rigorous daily demands for many years. Regular cleaning and prompt attention to any wear on components like hinges or the liner dispenser will help maximize its service life.

What is the recommended cleaning and maintenance procedure for the Koala Kare stainless steel changing station?

For daily cleaning of the Koala Kare KB311-SSWM, use a mild, non-abrasive soap solution and a soft cloth to wipe down all stainless steel surfaces, then dry thoroughly to prevent water spots. The integrated Microban protection helps inhibit bacterial growth between cleanings. Avoid harsh chemicals or abrasive pads that can scratch the finish or compromise the Microban layer. Periodically inspect mounting points, hinges, and the liner dispenser for any signs of wear or looseness to ensure continued safe and reliable operation.

Why choose a vertical surface mount design over a horizontal one for commercial washrooms?

A vertical surface mount design, like the Koala Kare KB311-SSWM, offers significant space-saving advantages, particularly in smaller commercial washrooms or those with limited wall space. Its compact footprint when closed allows for easier navigation and compliance with accessibility clearances compared to wider horizontal units. While horizontal models provide a larger changing area, vertical units are ideal for optimizing flow and maximizing available square footage without sacrificing safety or hygiene features.

How does the Microban protection on this Koala Kare changing station benefit commercial operators?

The Microban protection integrated into the surface of the Koala Kare KB311-SSWM provides continuous antimicrobial protection, inhibiting the growth of odor-causing bacteria. This is a significant benefit for commercial operators as it helps maintain a cleaner, fresher washroom environment between cleanings, reducing the potential for unpleasant odors. This enhanced hygiene contributes to a more positive customer experience and supports overall facility cleanliness protocols, which is crucial in public spaces.

What are the benefits of the integrated liner dispenser and how does it function?

The integrated liner dispenser in the Koala Kare KB311-SSWM is designed for operational efficiency and user convenience in high-traffic settings. It holds up to 25 disposable liners, dispensing one each time the unit is opened, which minimizes contact with the dispenser itself and promotes hygienic use. This feature ensures liners are readily available to parents, encouraging proper sanitation practices and reducing staff workload associated with restocking separate dispensers. It contributes to a seamless user experience.

Are there other Koala Kare changing station models available through ChickenPieces.com that complement this unit?

Yes, ChickenPieces.com offers a range of Koala Kare changing stations to suit various installation needs and aesthetics. For instance, if you require a more concealed look or have deeper wall cavities, consider the Koala Kare Vertical Recess Mount Stainless Steel Baby Changing Station / Table (https://www.chickenpieces.com/koala-kare-vertical-recess-mount-stainless-steel-baby-changing-station-table-durable-and-space-saving/). We also stock various matte black stainless steel options (https://www.chickenpieces.com/koala-kare-vertical-recess-mount-matte-black-stainless-steel-baby-changing-station-stylish-and-durable/) if you are looking for an alternative finish to match your washroom decor.

What makes the stainless steel construction of the KB311-SSWM suitable for high-traffic commercial environments?

The one-piece stainless steel construction of the Koala Kare KB311-SSWM provides superior durability and resistance to wear, vandalism, and frequent cleaning required in high-traffic commercial settings. Unlike plastic alternatives, stainless steel is non-porous, making it inherently more hygienic and easier to sanitize effectively, reducing the risk of germ transmission. Its robust nature ensures the unit maintains structural integrity and a professional appearance even under constant public use, making it a reliable long-term investment for facilities.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Koala Kare Vertical Surface Mount Stainless Baby Changing Station

Name: Koala Kare Vertical Surface Mount Stainless Steel Baby Changing Station / Table - Durable and Hygienic
Brand: koala Kare
SKU: CP-WEB-520KB311SSWM

Koala Kare Vertical Surface Mount Stainless Steel Baby Changing Station / Table - Durable and Hygienic

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$3,236.97

Item Number

400015148566

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare Vertical Surface-Mount Stainless Baby Changing Station

Full stainless steel, vertical format, surface mount the trifecta for facilities that need maximum hygiene, maximum durability, and minimum wall-width footprint without the cost and complexity of a recessed install. Used in airport single-stall washrooms, healthcare clinic family bathrooms, and transit hub facilities where vandal resistance, NSF hygiene compliance, and compact ADA-accessible installation are all mandatory. No recess required installs flush to standard stud walls.

304 stainless steel body full vandal resistance and NSF hygiene compliance
Vertical fold-down format fits narrow wall sections
Surface mount no recessing, installs in under 45 minutes
50lb capacity with commercial safety harness
ADA-compliant accessible height and clear floor space

Transit & aviation spec: This the hygiene and durability standards frequently cited in Transport Canada and CATSA facility guidelines for public washroom equipment in transit environments.

Warranty Information

Standard manufacturer warranty applies to this Koala Kare product. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Koala Kare Vertical Surface Mount Stainless Steel Baby Changing Station / Table - Durable and Hygienic

Koala Kare Vertical Surface-Mount Stainless Baby Changing Station

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Koala Kare Vertical Surface Mount Stainless Steel Baby Changing Station / Table - Durable and Hygienic

Koala Kare Vertical Surface-Mount Stainless Baby Changing Station

FREQUENTLY BOUGHT TOGETHER

Total Price

Subscribe to our newsletter