What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Koala Kare Vertical Recess Mount Matte Black for maximum shelf life?

This Koala Kare changing station is a durable fixture, so 'shelf life' refers more to its pre-installation storage. For maximum preservation, keep the unit in its original packaging in a dry, climate-controlled environment, away from direct sunlight or extreme temperatures. Protect the matte black finish from scratches or impacts prior to installation, as cosmetic damage can affect the unit's professional appearance in service.

Is Koala Kare Vertical Recess Mount Matte Black compatible with standard commercial machines?

The Koala Kare KB311-SSRE-MBLK is a fixed installation, not a 'machine' in the sense of operating equipment. Its compatibility is primarily with standard commercial building practices and washroom layouts. It is designed to fit common recess openings and integrate into a commercial wall structure. For optimal operation, ensure your facility's wall depth and mounting points meet the installation specifications, and that the built-in liner dispenser uses standard-sized baby changing liners.

What materials is Koala Kare Vertical Recess Mount Matte Black made of?

The Koala Kare KB311-SSRE-MBLK is constructed from one-piece stainless steel, which provides exceptional durability and resistance to wear in commercial environments. It features a stylish matte black finish applied to this stainless steel. Additionally, the changing surface itself is treated with a Microban antimicrobial technology, which is integrated into the material to help inhibit the growth of odor-causing bacteria.

How to maintain Koala Kare Vertical Recess Mount Matte Black for long-term use?

Maintaining the Koala Kare KB311-SSRE-MBLK for long-term use involves regular cleaning and periodic inspection. Clean the matte black stainless steel and Microban surfaces daily with a mild, non-abrasive cleaner and a soft cloth to preserve the finish and hygiene. Avoid harsh chemicals or abrasive pads that can scratch or dull the surface. Regularly check all mounting hardware and safety straps for any signs of wear or looseness to ensure the station remains secure and safe for users.

What are the dimensions and weight specifications of the Koala Kare KB311-SSRE-MBLK?

The product description for the Koala Kare KB311-SSRE-MBLK does not specify exact overall dimensions, but it is explicitly designed as a vertical recess mount unit to maximize space-saving in commercial restrooms. This vertical orientation makes it ideal for smaller areas or busy environments where wall space is at a premium. It has a stated maximum recommended weight capacity of 50 lbs for the child being changed, indicating its robust structural integrity. For precise installation planning, consult the manufacturer's specification sheet, usually available via a product's technical documents.

How long does the Koala Kare KB311-SSRE-MBLK last under typical commercial use?

The Koala Kare KB311-SSRE-MBLK is constructed from durable, one-piece stainless steel, specifically engineered for high-traffic commercial environments. With proper installation and consistent maintenance, these units are designed to withstand years of heavy daily use, often exceeding a decade. Factors influencing its lifespan include the frequency of use, adherence to cleaning protocols, and the quality of initial installation. Regular inspections of mounting hardware and prompt attention to any cosmetic or structural damage will contribute significantly to its longevity.

What is the cleaning and maintenance procedure for the Koala Kare KB311-SSRE-MBLK?

Cleaning the Koala Kare KB311-SSRE-MBLK involves regular wiping of all surfaces with a mild, non-abrasive cleanser and a soft cloth, followed by a rinse with clean water and thorough drying. The matte black stainless steel finish benefits from gentle care to maintain its aesthetic. The Microban antimicrobial surface, designed to inhibit bacterial growth, still requires routine cleaning to remove visible dirt and grime. Periodically inspect the mounting hardware, hinges, and safety straps for any signs of wear or damage to ensure the unit remains fully functional and secure.

Why choose a vertical recess mount changing station like the Koala Kare KB311-SSRE-MBLK?

Choosing a vertical recess mount changing station like the Koala Kare KB311-SSRE-MBLK offers significant advantages, especially for commercial facilities with limited wall space. Its vertical orientation allows for installation in narrower areas, making it ideal for compact restrooms or high-density layouts. By recessing into the wall, it provides a cleaner, more integrated appearance, minimizing protrusion into the washroom's usable space. This design also reduces the potential for obstruction, contributing to better traffic flow and adherence to accessibility guidelines in busy environments.

Can the matte black finish of the Koala Kare KB311-SSRE-MBLK withstand heavy commercial cleaning products?

While the matte black finish on the Koala Kare KB311-SSRE-MBLK is designed for commercial durability, it's generally best to avoid harsh, abrasive, or highly acidic/alkaline cleaning products. These types of chemicals can potentially dull, discolour, or strip the finish over time, compromising its sleek appearance. For long-term preservation, use pH-neutral, non-abrasive cleansers, and soft cloths for routine cleaning. Always test any new cleaning agent on an inconspicuous area first, and ensure proper rinsing and drying to prevent water spots or residue buildup.

Is the Koala Kare KB311-SSRE-MBLK compliant with Canadian accessibility standards?

The Koala Kare KB311-SSRE-MBLK, as a fixture, is designed to facilitate compliance with accessibility standards when correctly installed. Adherence to Canadian accessibility standards, such as those outlined in the Accessible Canada Act or provincial building codes, depends heavily on its mounting height, clear floor space provided, and overall washroom layout. Professional installation is crucial to ensure the unit meets requirements for reach ranges and operational clearance for users with varying mobility. Always consult local building codes and accessibility guidelines during the planning and installation phases.

What type of baby changing liners are compatible with the Koala Kare KB311-SSRE-MBLK built-in dispenser?

The Koala Kare KB311-SSRE-MBLK features a built-in liner dispenser designed to hold up to 50 standard commercial baby changing liners. Most universal, flat-pack disposable liners that are readily available from foodservice, janitorial, or general commercial suppliers will be compatible. When purchasing liners, ensure their dimensions are consistent with typical commercial changing station liner sizes to prevent issues like jamming, tearing, or difficulty in dispensing. Using the correct liner size ensures smooth operation and consistent hygiene for your patrons.

What are the advantages of the Microban antimicrobial surface on this Koala Kare changing station?

The Microban antimicrobial surface integrated into the Koala Kare KB311-SSRE-MBLK changing station provides a significant advantage in maintaining hygiene within commercial restrooms. This technology works continuously to inhibit the growth of odor-causing bacteria, mould, and mildew on the product surface. This means the changing station stays cleaner and fresher between routine cleanings, reducing unpleasant odours and contributing to a more sanitary environment. It offers an enhanced layer of protection, particularly important in high-traffic public facilities where hygiene is paramount.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Koala Kare Vertical Recess Mount Matte Black Stainless Station

Name: Koala Kare Vertical Recess Mount Matte Black Stainless Steel Baby Changing Station - Stylish and Durable
Brand: koala Kare
SKU: CP-WEB-520KB3110SSREMBLK

Koala Kare Vertical Recess Mount Matte Black Stainless Steel Baby Changing Station - Stylish and Durable

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$CAD5,032.99

Item Number

400016334616

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare Vertical Recess-Mount Matte Black Stainless Baby Changing Station

Matte black is the design world's most-requested finish for premium commercial washrooms and Koala Kare's matte black stainless recess-mount is the only specification-grade changing station that delivers it. Boutique hotels, high-end restaurant groups, and design-forward hospitality venues use this to complete a black-metal aesthetic without making a visible compromise at the baby changing station. Full 304 stainless core matte black PVD coating is durable, scratch-resistant, and maintains its depth of tone under repeated cleaning.

Matte black PVD-coated stainless the premium designer finish for black-metal interiors
Vertical recess-mount completely flush with wall when folded
304 stainless core full commercial durability beneath the designer finish
50lb capacity with safety harness
ADA-compliant accessible configuration

Design spec: Matte black Koala Kare units are specified by boutique hotel interior designers who can't accept chrome or white in a washroom where every other fixture is matte black.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Koala Kare Vertical Recess Mount Matte Black Stainless Steel Baby Changing Station - Stylish and Durable

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Koala Kare Vertical Recess Mount Matte Black Stainless Steel Baby Changing Station - Stylish and Durable

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