What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to use koala baby carrier?

This product, the Koala Kare KB310-SSWM, is a durable, surface-mount stainless steel baby changing station designed for commercial use in public washrooms. It is not a baby carrier. If you are looking for instructions on how to use a 'Koala baby carrier,' that refers to a wearable infant carrying device, which is a different category of product entirely. Our Koala Kare changing station is a fixture to be installed in a facility.

How to use koala babycare wrap?

The Koala Kare KB310-SSWM is a fixed baby changing station, specifically a horizontal, surface-mount unit made of stainless steel with a Microban-protected bed. It is not a 'Koala babycare wrap,' which is a soft fabric wrap for carrying an infant. These are distinct products serving different functions. For proper installation and operational use of this changing station, refer to the manufacturer's provided instructions.

How to use koala baby wrap?

The Koala Kare KB310-SSWM is a permanent fixture designed for commercial washrooms, providing a safe and hygienic surface for diaper changes. It is not a 'Koala baby wrap,' which is a flexible fabric product for babywearing. This changing station mounts directly to a wall, offering a stable platform with a 50 lb recommended weight capacity and an integrated liner dispenser. Its purpose is to equip public spaces, not for personal portability.

How to store Koala Kare Durable Mount Stainless Steel Baby for maximum shelf life?

For maximum 'shelf life' prior to installation, the Koala Kare KB310-SSWM stainless steel baby changing station should be stored in its original protective packaging. Keep it in a dry, temperate environment, away from direct sunlight, extreme heat, or cold that could affect the plastic components or stainless steel finish. Ensure it's not subject to impact or heavy loads that could warp or damage the unit before it's mounted. Proper storage protects the integrity of the unit until it's ready for service.

Is Koala Kare Durable Mount Stainless Steel Baby compatible with standard commercial machines?

The Koala Kare KB310-SSWM Durable Mount Stainless Steel Baby Changing Station is not a 'machine' in the sense of requiring electrical or mechanical compatibility with other commercial equipment. It is a fixed washroom fixture. Its compatibility lies in its ability to be integrated into standard commercial washroom designs and mounted securely onto structurally sound walls. It is designed to meet public facility standards and complement commercial washroom layouts, offering a hygienic and durable solution for diaper changes.

What materials is Koala Kare Durable Mount Stainless Steel Baby made of?

The Koala Kare KB310-SSWM baby changing station is primarily constructed from high-quality stainless steel for its frame and exterior, providing exceptional durability and a sleek, professional aesthetic. The changing bed surface itself is made from high-density polyethylene, which is treated with Microban protection. This Microban integration actively inhibits the growth of odor-causing bacteria, contributing to a fresher and more hygienic changing environment for patrons and staff. The combination ensures both structural integrity and sanitary operation.

How to maintain Koala Kare Durable Mount Stainless Steel Baby for long-term use?

Maintaining the Koala Kare KB310-SSWM for long-term use involves a regular cleaning and inspection schedule. The stainless steel exterior should be cleaned with a mild, non-abrasive stainless steel cleaner to prevent smudges and maintain its lustre, while the polyethylene bed with Microban should be wiped down regularly with a gentle, non-chlorine-based disinfectant. Routinely check the mounting hardware for tightness and inspect all moving parts, like the hinge mechanism, for smooth operation. Ensure the liner dispenser is kept stocked with compatible Koala Kare liners to promote hygienic use by patrons and prevent damage from misuse.

What are the dimensions and weight specifications for the Koala Kare KB310-SSWM changing station?

The Koala Kare KB310-SSWM is a horizontal surface-mount changing station with overall dimensions of 41-3/16 inches wide by 26-3/8 inches deep when open. While the unit's net weight isn't specified, it is designed to hold a maximum recommended weight capacity of 50 lbs, ensuring safety and stability for infants and toddlers. Its compact folded profile makes it suitable for various washroom sizes, providing functionality without excessive projection. This model is built for robustness rather than minimal weight.

How long can I expect the Koala Kare KB310-SSWM changing station to last under typical commercial use?

Under typical commercial use in facilities like restaurants, retail stores, or community centers, the Koala Kare KB310-SSWM is engineered for significant longevity. Its stainless steel construction resists corrosion and heavy wear, while the high-density polyethylene bed is durable and features Microban protection for sustained hygiene. With proper installation, regular cleaning as outlined in the maintenance guide, and timely replenishment of liners, operators can expect many years of reliable service from this unit. It is built to withstand the demands of frequent public use.

What is the recommended cleaning and maintenance procedure for the Koala Kare KB310-SSWM?

For routine cleaning of the Koala Kare KB310-SSWM, use a mild, non-abrasive cleaner with a soft cloth on the stainless steel surfaces to avoid scratching the finish. The polyethylene bed with Microban protection should be wiped down with a non-chlorine-based disinfectant regularly to maintain hygiene. Avoid harsh chemicals or abrasive pads, which can damage the surfaces. Annually, or more frequently in high-traffic areas, inspect all mounting hardware for tightness and check the hinge mechanism to ensure it operates smoothly. Keep the liner dispenser stocked to encourage proper usage and minimize direct contact with the bed surface. This extends the product's lifespan and hygienic performance.

What safety certifications does the Koala Kare KB310-SSWM changing station hold?

The Koala Kare KB310-SSWM changing station complies with ASTM F2285 static load performance requirements. This certification is a critical benchmark in the baby-changing world, ensuring the unit can safely support static loads up to its specified capacity, which is 50 lbs for this model. This compliance provides assurance to facility operators and patrons regarding the station's structural integrity and ability to perform safely in a commercial setting. It underscores Koala Kare's commitment to user safety in public spaces.

How does the Microban protection on the changing bed benefit our facility?

The Microban protection integrated into the surface of the Koala Kare KB310-SSWM changing bed provides continuous antimicrobial protection. This technology works to inhibit the growth of odor-causing bacteria, mould, and mildew, which can contribute to unpleasant smells and degradation of the material over time. For your facility, this means a fresher washroom environment, reduced potential for cross-contamination, and less effort required for odour control through cleaning. It contributes to a more hygienic experience for users and easier maintenance for your staff, enhancing overall facility cleanliness standards.

What are the advantages of a horizontal surface-mount design like the KB310-SSWM compared to vertical or recess-mount options?

The horizontal surface-mount design of the Koala Kare KB310-SSWM offers several practical advantages. Horizontal units generally provide a larger, more stable changing surface, which many parents find more comfortable and secure for their child. Surface-mount installations, like this KB310-SSWM, are typically simpler and less costly to install than recess-mount options, as they do not require extensive wall cut-outs or modifications. For washrooms with limited wall depth or specific design constraints, a surface-mount unit can be a more versatile and economical choice, making it a popular option for quick upgrades or new builds. ChickenPieces.com also carries vertical and recess-mount options if those suit your specific design needs better, such as the Koala Kare Vertical Recess Mount Stainless Steel Baby Changing Station / Table.

Can the Koala Kare KB310-SSWM changing station accommodate universal baby changing liners?

The Koala Kare KB310-SSWM is designed with an integrated dispenser that holds up to 25 changing liners, dispensing one at a time when the unit is opened. While the unit is designed to be compatible with Koala Kare's specific liners, many 'universal' liners are designed to fit standard changing stations. However, to ensure optimal fit, seamless dispensing, and to avoid jamming or improper use, it's generally recommended to use liners specifically designed or recommended by Koala Kare for their units. This guarantees the best operational efficiency and user experience in your facility.

What are the key differences between the Koala Kare KB310-SSWM and other Koala Kare stainless steel changing stations available on ChickenPieces.com?

The Koala Kare KB310-SSWM is a horizontal, surface-mount stainless steel changing station, characterized by its substantial 41-3/16" width and direct wall attachment. In contrast, other models like the Koala Kare KB311-SSWM are vertical surface-mount units, which are narrower and project less, ideal for tighter spaces. We also offer recess-mount stainless steel options such as the Koala Kare KB310-SSRE (horizontal) or KB311-SSRE (vertical) that sit flush within the wall for a minimalist look, requiring specific wall preparation. The KB310-SSWM's key distinction is its horizontal orientation combined with a surface-mount installation for broad applicability and ease of setup in many commercial washrooms.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Koala Kare Stainless Steel Baby Changing Station

Name: Koala Kare Durable Mount Stainless Steel Baby Changing Station
Brand: koala Kare
SKU: CP-WEB-520KB310SSWM

Koala Kare Durable Mount Stainless Steel Baby Changing Station

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$3,048.99

Item Number

716954020475

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare Stainless Steel Baby Changing Station Commercial Durable Mount

Koala Kare is the most-specified brand in commercial baby changing stations worldwide and the stainless steel version is the flagship. Built for the highest-traffic washrooms: shopping centres, airports, stadiums, and hotel lobbies where a plastic unit simply won't hold up. The 304-grade stainless steel body resists vandalism, graffiti, and repeated heavy use. 50lb rated load capacity, ADA-compliant fold-down operation, and NSF certification make this the benchmark for compliance-driven operators.

304 stainless steel housing built for extreme-traffic public facilities
50lb (22.7kg) rated weight capacity with safety harness
ADA compliant meets accessibility requirements across all Canadian provinces
NSF certified passes food service & healthcare sanitation standards
Fold-down horizontal operation folds flush to wall when not in use

Liability note: Providing a baby changing facility reduces exposure to accessibility complaints and demonstrates a family-friendly commitment that directly influences customer dwell time and return visits.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Koala Kare Durable Mount Stainless Steel Baby Changing Station

Koala Kare Stainless Steel Baby Changing Station Commercial Durable Mount

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Koala Kare Durable Mount Stainless Steel Baby Changing Station

Koala Kare Stainless Steel Baby Changing Station Commercial Durable Mount

FREQUENTLY BOUGHT TOGETHER

Total Price

Subscribe to our newsletter