What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What does flat bottom girl mean?

The term "flat bottom girl" is commonly associated with a specific lyric in a Queen song and typically refers to a person's physical attribute. However, in the food service and concession industry, a "flat bottom" refers to the base design of products like the JOY Kids Flat Bottom Cake Cone. This design provides stability, allowing the cone to stand upright without a holder, which is ideal for busy service environments and for children to manage. It's a key feature for operational efficiency and customer convenience.

How to make a flat bottom boat?

Building a flat bottom boat involves specific marine engineering and woodworking techniques, utilizing materials like plywood or aluminum to create a stable, shallow-draft hull. This process is distinct from the food service industry. In our context, a "flat bottom" refers to the design of the JOY Kids Flat Bottom Cake Cone, which offers excellent stability for ice cream servings in high-volume settings like concession stands or school cafeterias. We focus on providing ready-to-use, stable serving solutions, not boat construction.

Why is ice cream served in cones?

Ice cream is served in cones primarily for convenience, portability, and to enhance the eating experience. Cones offer a self-contained, edible vessel, eliminating the need for a separate bowl and spoon, which simplifies cleanup and reduces waste at high-volume venues like carnivals and stadiums. The JOY Kids Flat Bottom Cake Cone, specifically, adds stability and a slightly sweet, crunchy texture that complements the ice cream, making it a popular choice for all ages, particularly children.

Why are ice cream cones cones?

Ice cream cones are typically shaped like cones, pointed at the bottom, to provide a comfortable grip and to funnel the melting ice cream to the narrow end, minimizing drips. However, the JOY Kids Flat Bottom Cake Cone offers a variation on this traditional design. While still "cone-shaped" in its overall form, its flat base provides a distinct advantage by allowing the cone to stand upright independently, which is excellent for prep stations and for younger customers who may struggle with pointed cones.

Why are ice cream cones so expensive?

The perceived cost of ice cream cones, like any food service supply, reflects manufacturing, packaging, distribution, and raw material expenses. Factors such as ingredient quality, production volume, and transportation to regional distribution hubs, like our Calgary warehouse for Canadian customers, contribute to the overall unit cost. For bulk buyers, purchasing pallets of JOY Kids Flat Bottom Cake Cones, with 20,160 units, significantly optimizes these costs compared to smaller retail packs, providing better operational efficiency for high-volume operations.

How to use JOY Kids Flat Bottom Cake Cone 1260 in a commercial kitchen?

In a commercial kitchen or concession setting, JOY Kids Flat Bottom Cake Cones (1,260 per case) are used directly as ready-to-serve vessels for ice cream. Simply open a case and arrange them in an accessible dispenser or tray at your serving station. Their flat bottom allows them to stand upright without support, making scooping and topping efficient during peak periods at stadiums, amusement parks, or school cafeterias. Ensure staff handle them minimally to maintain hygiene and prevent breakage.

How to prepare JOY Kids Flat Bottom Cake Cone 1260 for service?

Preparing JOY Kids Flat Bottom Cake Cones for service is straightforward: simply remove them from their protective packaging. Due to their flat bottom design, these cones can be easily placed upright in a counter-top dispenser or directly onto a clean serving tray at your ice cream station. This readiness makes them ideal for quick, high-volume service at events and venues. Ensure your serving area is clean and dry to maintain the cones' crisp texture.

How to store JOY Kids Flat Bottom Cake Cone 1260 for maximum shelf life?

To ensure maximum shelf life for your JOY Kids Flat Bottom Cake Cones (1,260 per case, 16 cases per pallet), store them in a cool, dry environment away from direct sunlight and any sources of humidity. Keep cases sealed until ready for use to protect the cones from moisture, which can make them stale or soggy. Proper storage in a climate-controlled warehouse or pantry will help maintain their crisp texture and prevent breakage, crucial for efficient concession operations.

What is the typical yield per case of JOY Kids Flat Bottom Cake Cones for a concession stand?

The JOY Kids Flat Bottom Cake Cone offers a substantial yield of 1,260 cones per case, or 20,160 cones per pallet, for concession operators. This high count ensures that a single case or pallet can support significant sales volumes, reducing the need for frequent reordering during busy event days. Operators can confidently stock up for peak season, knowing they have ample supply for thousands of servings. This volume makes them very efficient for large venues and school districts.

Are these JOY Kids Flat Bottom Cake Cones compatible with standard ice cream serving equipment?

Yes, JOY Kids Flat Bottom Cake Cones are designed to be broadly compatible with standard ice cream serving equipment, including scoop freezers, soft serve machines (as a vessel), and topping stations. Their flat bottom is a key feature, allowing them to stand stably on any flat surface, making them easy to handle during high-speed service. This stability also means they integrate well with various cone dispensers or simple countertop setups at any concession stand or cafeteria.

How long do these JOY Kids Flat Bottom Cake Cones maintain their service quality after a case is opened?

Once a case of JOY Kids Flat Bottom Cake Cones is opened, they will maintain their crisp service quality for several days, provided they are stored properly. It's crucial to keep them in an airtight container or re-seal the inner packaging to protect them from humidity. Exposure to air and moisture will cause them to soften. For best results in a busy concession, keep opened stock in a dry, covered container and replenish as needed from sealed cases to ensure every cone is fresh.

What advantages do flat bottom cake cones offer compared to traditional pointed cones for high-volume events?

Flat bottom cake cones, like the JOY Kids variety, offer several distinct advantages for high-volume events. Their primary benefit is stability; they stand upright on their own, simplifying serving logistics and reducing the chance of spills or drops, especially for younger customers. This design also makes them easier to pre-stage at busy counters. For operators, this means faster service, less waste, and a more user-friendly experience for patrons, particularly at crowded stadiums or festivals.

How can procurement managers ensure consistent quality when ordering bulk JOY Kids Flat Bottom Cake Cones?

Procurement managers can ensure consistent quality by sourcing directly from reputable B2B suppliers like ChickenPieces.com and maintaining a proper inventory rotation schedule. JOY is a recognized brand in the cone industry, known for consistent product standards. Upon receipt, inspect packaging for damage and store cases in a cool, dry environment. Consistent quality is crucial for large-scale operations like school districts or hospital food services that rely on reliable supplies.

Does ChickenPieces.com offer other sizes or types of JOY flat bottom cones for different serving needs?

Yes, ChickenPieces.com stocks a range of JOY flat bottom cones to meet diverse serving requirements beyond the Kids size. For instance, we carry the JOY #30 Flat Bottom Jacketed Cake Cone for a slightly larger option, or the JOY #40 Flat Bottom Cake Cone for a more substantial serving. Explore our selection, including the JOY #10 and JOY #30 Flat Bottom Cake Cones, to find the perfect fit for adult portions or specific menu applications.

What are the key considerations for large-scale logistics and warehouse storage of JOY Kids Flat Bottom Cake Cones?

For large-scale logistics and warehouse storage, consider that JOY Kids Flat Bottom Cake Cones arrive in pallets of 16 cases, totaling 20,160 cones. Warehousing should prioritize dry, temperature-controlled conditions to prevent moisture absorption and maintain product integrity. Stack pallets carefully to avoid crushing, as cones are fragile. Efficient rotation (first-in, first-out) is essential to ensure freshness and minimize waste across your entire inventory. This setup is crucial for managing bulk orders for events or retail chains.

Can these JOY Kids Flat Bottom Cake Cones be used for applications beyond just ice cream?

While primarily designed for ice cream, the versatility of JOY Kids Flat Bottom Cake Cones allows for creative applications in concession or event catering. You could use them for small portions of fruit salad, mini parfaits, or even a deconstructed dessert shot. Their flat bottom makes them suitable for holding various small, dry snacks or treats. For a fun, edible serving container, they add a playful touch to any children-focused menu item at parties or family-friendly venues.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

JOY Kids Flat Bottom Cake Cone - 1260/Case | 16 Cases Per Pallet

JOY Kids Flat Bottom Cake Cone - 1260/Case | 16 Cases Per Pallet | 20160 CONES

⭐ DESIGNED FOR WHOLESALE & HIGH-VOLUME ORDERS

$CAD6,596.99

Item Number

829381453782

Brand

JOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

JOY Kids Flat Bottom Cake Cone 1,260/Case | Full Pallet | 20,160 Cones

With 20,160 cones per pallet, the JOY Kids Flat Bottom Cake Cone is the highest-volume cone on our pallet range. Sized perfectly for children's portions, it's the right choice for family entertainment venues, school programs, and any operation where kids' servings drive significant transaction volume. Flat bottom means it stands upright safer for small hands.

Kids-sized flat bottom: self-standing, safer for young customers
1,260/case; 20,160 per pallet the highest cone count available
Lowest cost-per-cone across all JOY cake cone formats at pallet scale
Mild, neutral flavour kids enjoy without overpowering the ice cream

A must-stock for theme parks, family restaurants, and children's event catering.

Warranty Information

Standard manufacturer warranty applies to the JOY Kids Flat Bottom Cake Cone. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

JOY Kids Flat Bottom Cake Cone - 1260/Case | 16 Cases Per Pallet | 20160 CONES

JOY Kids Flat Bottom Cake Cone 1,260/Case | Full Pallet | 20,160 Cones

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

JOY Kids Flat Bottom Cake Cone - 1260/Case | 16 Cases Per Pallet | 20160 CONES

JOY Kids Flat Bottom Cake Cone 1,260/Case | Full Pallet | 20,160 Cones

FREQUENTLY BOUGHT TOGETHER

Total Price

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