What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is the flat bottom ice cream cone called?

The flat bottom ice cream cone is typically called a 'cake cone' or simply a 'flat bottom cone'. Our JOY #22 Flat Bottom Cake Cones are designed with a classic wafer texture and a distinct flat base, making them self-standing. This design is highly valued in concession settings for its operational efficiency. Unlike pointed cones, these stand upright on trays or counters, which is crucial for high-speed service.

What does flat bottom girl mean?

The term 'flat bottom girl' is unrelated to food service products like ice cream cones. When we talk about a 'flat bottom' in our industry, we're referring specifically to the base design of cones such as the JOY #22. This flat base is engineered to provide stability, allowing concession staff to set cones down while preparing orders or processing payments, which significantly speeds up service during peak rushes.

What does a flat bottom look like?

In the context of ice cream cones, a 'flat bottom' looks exactly as it sounds: the base of the cone is flat and level, not pointed or rounded. This allows the cone to stand upright on its own. For operators using JOY #22 Flat Bottom Cake Cones, this means you can pre-scoop several cones onto a tray before handing them to customers. This small design detail is a huge advantage for managing queues and maintaining an organized serving station in a busy environment.

What does b flat belly cream do?

This product, JOY #22 Flat Bottom Ice Cream Cake Cones, is a food item used for serving ice cream and frozen yogurt, not a 'b flat belly cream.' Our focus is on providing high-quality, efficient serving solutions for concession operators. If you're looking for professional-grade bulk ice cream cones for your food service operation in Canada, these #22 flat bottom cones are a staple for reliable, high-volume service.

How to get rid of a flat bottom?

This question regarding 'getting rid of a flat bottom' is not related to our food service products. In our industry, having a 'flat bottom' cone, like the JOY #22, is actually a highly desirable feature for operational efficiency. The flat base allows the cone to stand independently, which is excellent for prep work and reducing mess in busy concession stands. This design helps operators manage high volumes of customers quickly and smoothly.

How to use JOY #22 Flat Bottom Ice Cream Cake in a commercial kitchen?

To use JOY #22 Flat Bottom Ice Cream Cake Cones efficiently in a commercial kitchen or concession stand, operators typically employ a 'Prep-and-Stand' method. Because the cones have a flat bottom, staff can quickly scoop several ice cream portions into cones and set them upright on a tray. This allows them to prepare multiple orders ahead of time, reducing the time customers spend waiting in line. They're compatible with both soft-serve and hard-pack ice cream setups.

How to prepare JOY #22 Flat Bottom Ice Cream Cake for service?

Preparing JOY #22 Flat Bottom Ice Cream Cake Cones for service is straightforward. Ensure your serving area is clean and have your cones readily accessible in their nested trays. As an operator, you'll simply take a cone, fill it with your desired ice cream or frozen yogurt, and then, thanks to its flat base, you can place it directly onto a serving tray or counter while you handle toppings, process payments, or prepare additional orders. This streamlines your workflow significantly, especially during peak hours at carnivals or stadiums. Consider stocking different sizes like the JOY #10 or #30 flat bottom cones for varied menu options.

How to store JOY #22 Flat Bottom Ice Cream Cake for maximum shelf life?

To store JOY #22 Flat Bottom Ice Cream Cake Cones for maximum shelf life, keep them in their original sealed packaging in a cool, dry environment away from direct sunlight and humidity. High humidity can make the wafers soft, while direct sunlight can cause them to become brittle or affect their delicate flavour. Proper storage ensures the crisp, light texture is maintained until each 720-count case is ready for use, which is critical for product quality in any concession operation.

What is the typical yield per case of JOY #22 Flat Bottom Cake Cones for a concession stand?

A case of JOY #22 Flat Bottom Cake Cones contains 720 individual cones, offering substantial yield for high-volume operations. This quantity is designed to support busy concession stands, carnival vendors, and stadium food service, ensuring you have enough stock for extended service periods. For operators serving standard double scoops, a single case can provide 360 servings, making it a reliable option for events expecting hundreds to thousands of customers over a few days. It's a solid bulk format for consistent inventory management.

Are JOY #22 Flat Bottom Cake Cones compatible with common concession equipment like soft-serve machines and display cases?

Yes, JOY #22 Flat Bottom Cake Cones are fully compatible with standard concession equipment. They work perfectly with soft-serve machines, hard-pack ice cream freezers, and frozen yogurt dispensers, offering a sturdy base for all types of frozen treats. The flat bottom design also makes them ideal for use with countertop cone holders, multi-cone prep stations, and standard serving trays for efficient presentation. This versatility ensures smooth integration into any high-volume food service setup, from local parlors to large amusement parks.

How long can a prepared JOY #22 Flat Bottom Cake Cone hold its service quality before getting soggy or stale?

JOY #22 Flat Bottom Cake Cones are designed with a light, crisp wafer texture that holds up well during service. While exact holding times vary based on ice cream type and environmental humidity, a freshly scooped cone maintains its quality for several minutes, allowing staff to add toppings and hand it off without immediate sogginess. For best results, prepare cones right before handing them to the customer. The nested packaging also ensures that unused cones remain fresh and crisp for many months when stored correctly in a cool, dry place until needed.

Why should my carnival stand choose JOY flat bottom cones over traditional pointed cones?

Choosing JOY flat bottom cones, like the #22, offers significant operational advantages for a carnival stand. The main benefit is the self-standing design, which allows your staff to set down a filled cone to manage cash, add sprinkles, or prepare multiple orders simultaneously. This 'hands-free' capability drastically speeds up your transaction times during peak rushes. Pointed cones require constant holding, slowing down your queue. The flat bottom design means less mess on counters and happier customers moving through your line quicker.

What are the benefits of the #22 size for a varied menu at an amusement park?

The #22 size of JOY Flat Bottom Cake Cones is often referred to as a 'mid-weight' cone, making it exceptionally versatile for an amusement park's varied menu. It's perfectly calibrated to handle a generous single scoop or a standard double scoop of ice cream or frozen yogurt, appealing to a wide range of customer appetites without being too small or excessively large. This versatility allows you to offer consistent portion control across your menu while using a single cone type, simplifying inventory and staff training for different dessert offerings.

Can I use JOY #22 Flat Bottom Cake Cones for desserts other than ice cream?

While primarily designed for ice cream and frozen yogurt, the JOY #22 Flat Bottom Cake Cones can be creatively used for other concession desserts. Their sturdy, flat base and classic cake wafer texture make them suitable for holding mini fruit parfaits, individual servings of mousse, or even small portions of candy and toppings as a novelty item. The self-standing nature is a key benefit, allowing for easy assembly and presentation of these alternative treats. This expands your menu possibilities beyond traditional frozen desserts.

How does the packaging of the 720-count JOY #22 case minimize breakage during transit?

The 720-count case of JOY #22 Flat Bottom Cake Cones features expertly nested packaging designed specifically to minimize transit breakage. Each cone is securely fitted within another, and the overall packing density within the case reduces movement and impacts during shipping. This robust packaging strategy is crucial for bulk food service supplies like cones, especially when shipping from our Calgary distribution center across Alberta, BC, and Saskatchewan. It ensures your cones arrive ready for high-volume service with minimal loss.

Where are JOY #22 Flat Bottom Ice Cream Cake Cones typically distributed from for Canadian operators?

For Canadian operators, JOY #22 Flat Bottom Ice Cream Cake Cones are typically distributed from our Calgary warehouse. This strategic distribution point allows for efficient and timely delivery across Western Canada, including Alberta, British Columbia, and Saskatchewan, usually within 2-5 business days. Having a local distribution hub means quicker restocks for your concession stand, carnival, or stadium, ensuring you maintain a consistent supply of these essential high-volume cones during peak demand periods.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

JOY #22 Flat Bottom Ice Cream Cake Cones - 720/Case | Premium Cones for Irresistible Treats

⭐ POPULAR WITH CONCESSION STANDS & EVENT OPERATORS

$CAD330.99

Item Number

829381454024

Brand

JOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

JOY #22 Flat Bottom Ice Cream Cake Cone 720 Cones Per Case

The JOY #22 Flat Bottom Ice Cream Cake Cone is a straightforward, dependable flat-bottom option from America's #1 ice cream cone brand since 1918. Where the #10 and #30 have their own specific dimensions and application niches, the #22 gives buyers another flat-bottom option to match the exact cone geometry their dispensers and portion sizes call for.

At 720 per case, the #22 sits at a practical volume for operations running regular reorder cycles without overcommitting warehouse space. The neutral wafer cake flavour and crisp texture are consistent hallmarks of the JOY production process a baseline quality that buyers in contract foodservice and institutional procurement have come to depend on.

720 cones per case reliable volume for predictable reorder cycles
Flat bottom self-standing, dispenser-compatible
Standard size fits most commercial cone dispensers and standard scooping formats
Crisp neutral wafer consistent JOY bake quality
Pairs with: soft-serve, frozen yogurt, hard scoop, sherbet, gelato
Applications: QSR soft-serve stations, cafeteria dessert lines, convenience stores, institutional supply

Best For

QSR soft-serve counters looking for a flat-bottom cone that reliably fits their existing dispensers; institutional procurement teams sourcing consistently across multiple sites; convenience stores and gas station food service operations running soft-serve machines; cafeteria dessert programs that need a standard flat-bottom cone without specialisation requirements.

Spec	Detail
SKU / Model	JOY #22
Count per Case	720
Cone Type	Flat Bottom Cake Cone
Size	Standard
Application	QSR, cafeterias, convenience stores, institutional

Cost per cone: $330.99 ÷ 720 = ~$0.46 per cone flat-bottom reliability at under 50 cents per cone.

Available per case (720 cones) or by the pallet (16 cases / 11,520 cones) for multi-site institutional purchasing.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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JOY #22 Flat Bottom Ice Cream Cake Cones - 720/Case | Premium Cones for Irresistible Treats

JOY #22 Flat Bottom Ice Cream Cake Cone 720 Cones Per Case

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JOY #22 Flat Bottom Ice Cream Cake Cones - 720/Case | Premium Cones for Irresistible Treats

JOY #22 Flat Bottom Ice Cream Cake Cone 720 Cones Per Case

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