What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is minimum wage in madera california?

This question is about minimum wage in Madera, California, which is a city. Our product, the Cal-Mil Madera 2-Tier Merchandiser, refers to a product line, not a geographic location. For current minimum wage information in Madera, California, you would need to consult official state or local labour department resources.

What is in madera california?

This query asks about the contents or features of Madera, California, a city in the United States. The Cal-Mil Madera 2-Tier Merchandiser is a physical display unit. While it shares the name "Madera," it is a product designed for foodservice merchandising, not related to the geography of California.

How to use Cal Mil Madera 2 Tier Merchandiser 16 in a commercial kitchen?

In a commercial kitchen or bar, this 16 1/2" x 15 1/2" x 12" merchandiser works well for organizing and presenting items that need to be visible and accessible. For a bar, you could use the tiers to display pre-portioned garnishes like citrus wedges, olives, or dehydrated fruit for cocktails, keeping them tidy and within reach. In a pastry kitchen, it's ideal for showcasing individual tarts, cookies, or small cakes, making them easy for servers to grab or for self-service setups during an event. Its compact footprint means it fits on many countertops without taking up too much prep space.

How to prepare Cal Mil Madera 2 Tier Merchandiser 16 for service?

To prepare the Cal-Mil Madera 2-Tier Merchandiser for service, first ensure it's clean and dry; a quick wipe-down with a food-safe sanitizing solution is a good start. Position it on a stable, level surface, whether that's a bar top, buffet line, or bakery counter. Then, arrange your products evenly across both tiers, utilizing the removable bins to separate items like different pastry types or various cocktail garnishes. Aim for a visually appealing setup that is easy for staff or customers to access.

How to store Cal Mil Madera 2 Tier Merchandiser 16 for maximum shelf life?

The Cal-Mil Madera 2-Tier Merchandiser is a durable equipment piece, not a perishable food item, so it doesn't have a "shelf life" in the traditional sense. For long-term storage, keep the merchandiser in a dry, climate-controlled area to prevent warping or damage to the rustic wood components. Disassemble the removable bins if needed and store them neatly to protect the finish. Proper storage protects the unit from excessive moisture or extreme temperature changes, preserving its appearance and structural integrity for years of use.

How to clean equipment after using Cal Mil Madera 2 Tier Merchandiser 16?

Cleaning this merchandiser after service is straightforward, especially with its removable bins. First, empty all products and remove the bins from the metal frame. Wash the bins by hand with warm, soapy water, then rinse thoroughly and allow them to air dry completely. For the rustic wood and powder-coated metal frame, wipe them down with a damp cloth and a mild, food-safe cleaner; avoid harsh chemicals or abrasive pads to protect the finish. Ensuring everything is dry before reassembly prevents moisture damage and maintains the display's aesthetic.

What is the recommended ratio or dilution for Cal Mil Madera 2 Tier Merchandiser 16?

This question about ratios or dilution typically applies to liquid ingredients or concentrates. The Cal-Mil Madera 2-Tier Merchandiser, SKU CP-WEB-211344899, is a display stand made of rustic wood and powder-coated metal, not a consumable product. Therefore, there are no specific ratios or dilutions applicable to its use. Its purpose is to present food items, not to be mixed or diluted itself.

What is the typical yield of Cal Mil Madera 2 Tier Merchandiser 16 per case?

The Cal-Mil Madera 2-Tier Merchandiser is a single display unit, not a bulk ingredient, so the concept of "yield per case" doesn't apply as it would for a food product. This merchandiser, measuring 16 1/2" x 15 1/2" x 12", typically ships as one complete unit per package or case. You would order the number of individual display stands you require for your bar or pastry operation directly.

What are the best practices for arranging cocktail garnishes on the Cal-Mil Madera 2-Tier Merchandiser during a busy service?

When arranging cocktail garnishes on the Cal-Mil Madera 2-Tier Merchandiser, focus on accessibility and visual appeal. Place frequently used items like lemon and lime wedges on the lower, more easily reachable tier, while specialty garnishes such as dehydrated oranges or edible flowers can go on the upper tier. Using the removable bins to keep items like olives, cherries, or fresh mint separate helps maintain order and hygiene throughout a busy shift. Replenish often to keep the display looking fresh and plentiful.

Which types of food items or small bar essentials are best suited for display on this rustic wood merchandiser?

This rustic wood and metal merchandiser is versatile and pairs well with a range of items that complement its natural aesthetic. For a bar, think small batch spirits for tasting flights, gourmet snack mixes, house-made dehydrated fruit garnishes, or small bottles of artisanal bitters. In a pastry setting, it's perfect for rustic tarts, croissants, muffins, or neatly wrapped cookies, emphasizing a homemade or natural feel. Its design enhances products seeking a warm, inviting presentation.

Does the Cal-Mil Madera 2-Tier Merchandiser require any special maintenance to preserve its rustic wood finish behind the bar?

Yes, the rustic wood components of the Cal-Mil Madera 2-Tier Merchandiser do benefit from regular, specific maintenance to maintain their appearance and integrity. Regularly wipe down the wood with a damp cloth, avoiding harsh chemicals or abrasive cleaners that could strip the finish. For prolonged exposure to moisture, such as displaying fresh fruit or ice, ensure prompt cleanup. Applying a food-safe wood conditioner occasionally can also help protect the surface and keep the wood looking vibrant.

How can this 16 1/2" x 15 1/2" x 12" merchandiser be effectively integrated into a small bar setup for daily service?

Integrating the Cal-Mil Madera 2-Tier Merchandiser into a small bar setup leverages its compact dimensions. Position it near your main mixing station to keep essential garnishes like citrus, herbs, or small snack offerings within arm's reach for quick service. The two tiers allow for vertical organization, maximizing your limited counter space without sacrificing presentation. Its rustic look can also add a touch of warmth to an otherwise functional bar area.

Can the removable bins on the Cal-Mil Madera 2-Tier Merchandiser be used to hold ice for chilling small bottles or garnishes?

The removable bins of the Cal-Mil Madera 2-Tier Merchandiser are designed for displaying food items and not specifically for holding ice or liquids directly for extended periods. While they can temporarily hold items that have been chilled, continuous contact with melting ice could potentially lead to condensation and moisture issues on the wood frame. It's best to use separate, self-contained ice crocks or chilling inserts if you need to keep items cold within the bins, preventing direct contact with the wooden base.

Why choose a rustic wood and metal display like this for a modern Calgary cocktail bar?

Choosing a rustic wood and metal display for a modern Calgary cocktail bar offers a compelling contrast that adds character and warmth. The Cal-Mil Madera merchandiser's natural wood tones and sleek metal frame provide an authentic, handcrafted feel against contemporary decor, creating visual interest. This design choice can subtly communicate a commitment to quality ingredients and artisanal craftsmanship, aligning with the sophisticated preferences of many modern cocktail bar patrons. It helps create an inviting atmosphere while keeping items organized.

Are there other Cal-Mil Madera display options available for larger buffet or pastry presentations?

Yes, Cal-Mil offers a variety of Madera display options suitable for different scales of presentation beyond this specific 2-tier unit. For larger buffet lines or extensive pastry sections, you might consider options like the Cal-Mil Madera Three Tier Merchandiser (https://www.chickenpieces.com/cal-mil-madera-three-tier-merchandiser-12-x-12-x-31-rustic-wood-and-metal-display-stand/) or the Cal-Mil Madera Rustic Pine 3-Tier Wood Merchandiser (https://www.chickenpieces.com/cal-mil-madera-rustic-pine-3-tier-wood-merchandiser-20-x-12-x-18-3-4-display-stand/). These provide increased capacity and height, allowing for more elaborate and varied product arrangements, ensuring a cohesive look across your entire spread.

How does the powder-coated metal frame contribute to the durability of this Cal-Mil Madera display stand?

The powder-coated metal frame on the Cal-Mil Madera 2-Tier Merchandiser significantly enhances its durability and stability, especially in a busy commercial setting. This coating provides a protective layer against scratches, chips, and corrosion, which are common issues in high-traffic environments like bars and bakeries. It structurally reinforces the rustic wood components, ensuring the display remains sturdy and reliable over years of daily use and frequent handling. This combination ensures a long-lasting aesthetic and functional piece of equipment.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Cal-Mil Madera 2-Tier Merchandiser - 16 1/2" x 15 1/2" x 12"

Cal-Mil Madera 2-Tier Merchandiser - 16 1/2" x 15 1/2" x 12" - Rustic Wooden Display Stand

⭐ TRUSTED BY BUSINESSES ACROSS CANADA

$1,146.00

Item Number

829381448689

Brand

Cal-Mil

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

The Cal-Mil Madera 2-Tier Merchandiser is the compact counterpart to the larger Madera range a tightly dimensioned 16½" × 15½" × 12" display stand that delivers the same warm rustic pine aesthetic in a format purpose-built for counter tops, café pass-throughs, and tight retail fixtures where space is at a premium. Two tiers give you immediate vertical differentiation without the footprint commitment of a full three-tier unit.

For café operators, this stand is an ideal counter upsell tool: fresh pastries elevated on the top tier, packaged retail items on the lower, with the natural pine backdrop doing visual merchandising work that flat trays and wicker baskets simply cannot match. The 12" total height keeps sightlines open across a counter, maintaining the airy, welcoming atmosphere that encourages browsing and additional purchase.

Specialty food retailers use the Madera 2-tier as a flexible floor display companion group two or three units to build a modular table display at markets or pop-up events, or use a single unit to spotlight a featured product rotation. The consistent Madera aesthetic creates a cohesive visual language across your entire display setup.

Cal-Mil's commercial build quality ensures the stand handles the daily weight of stocked product, the humidity of buffet environments, and regular wipe-down cleaning without joint loosening or surface degradation. For operators who present as premium, the Madera series consistently delivers the right first impression.

Compact 16½" × 15½" footprint ideal for café counters, tight retail fixtures, and counter upsell stations
Two display tiers creates vertical differentiation for featured products or category pairings
12" total height keeps sightlines open across service counters and buffet passes
Rustic pine finish matches the full Madera range for cohesive modular display environments
Commercial durability handles daily stock weight, humidity, and cleaning without degradation

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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