What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Vollrath Tote 'N Store 21 " x for maximum shelf life?

For maximum longevity, Vollrath Tote 'N Store chafer boxes should be stored in a cool, dry environment, preferably indoors, when not actively in use. While the heavy-duty plastic is impact-resistant, protecting it from prolonged exposure to extreme temperatures, especially direct sunlight, can prevent material degradation over many years of service. Keep them away from corrosive chemicals to maintain their structural integrity and appearance.

Is Vollrath Tote 'N Store 21 " x compatible with standard commercial machines?

The Vollrath Tote 'N Store 21 7/16" x 20 1/2" x 13" chafer box is designed for the storage and transport of chafers and their accessories, not for use with standard commercial food preparation machines. Its primary function is a secure, organized container for equipment logistics. You would use this box to store items like full-size chafers, half-size pans, and fuel holders, which are then deployed to your commercial buffet lines or cooking stations. It is not an active component of cooking or holding equipment.

Is Vollrath Tote 'N Store 21 " x safe for use in commercial dishwashers?

This Vollrath Tote 'N Store chafer box is generally not designed for commercial dishwasher use. The high heat and harsh detergents found in commercial dishwashers can potentially affect the heavy-duty plastic and interior foam base over time, leading to warping or degradation. For cleaning, hand washing with mild soap and water is recommended. A damp cloth or sponge is usually sufficient to wipe down the interior and exterior surfaces effectively.

What materials is Vollrath Tote 'N Store 21 " x made of?

The Vollrath Tote 'N Store chafer box is constructed from heavy-duty, impact-resistant plastic, ensuring durability for demanding commercial use. This robust material is engineered to withstand the rigours of transport and frequent handling in busy catering and banquet operations. Additionally, it features an interior foam base, which provides critical cushioning and stability for your chafers and their components during movement, minimizing potential damage.

How to maintain Vollrath Tote 'N Store 21 " x for long-term use?

Maintaining your Vollrath Tote 'N Store chafer box for long-term use is straightforward. Regularly inspect the box for any signs of wear, especially around the integrated handles and padlock holes, though the heavy-duty plastic is very resilient. Clean the interior and exterior with a mild soap and water solution, wiping it dry afterwards to prevent water spots. Ensure the interior foam base is kept clean and intact, as its cushioning is vital for protecting your chafers from scratches and impacts during transport.

What are the precise dimensions and estimated weight of this chafer box?

Each Vollrath Tote 'N Store chafer box measures 21 7/16 inches long, 20 1/2 inches wide, and 13 inches high externally. These dimensions are optimized to accommodate standard full-size chafers and their typical accessories. While the specific weight per empty box is not provided, the heavy-duty plastic construction indicates a sturdy yet manageable weight for individual handling and stacking in a 6-pack configuration. You can reference these measurements to plan your storage and transport logistics precisely.

How long can operators expect this Vollrath chafer box to last under typical commercial use?

Operators can expect these Vollrath chafer boxes to offer many years of reliable service under typical commercial use, given their heavy-duty, impact-resistant plastic construction. The design is built to withstand the constant demands of catering and banquet environments, including frequent loading, unloading, and transport. While individual lifespan varies with handling, the material choice and integrated features like padlock holes and interior foam are geared towards sustained durability, far surpassing disposable alternatives. Proper cleaning and storage will further extend its operational life.

What is the recommended cleaning and maintenance procedure for these chafer boxes?

Cleaning these Vollrath chafer boxes is best done manually using mild soap and water, applied with a soft cloth or sponge. Avoid abrasive cleaners or scouring pads that could scratch the plastic surface. After cleaning, rinse thoroughly and allow the boxes to air dry completely before stacking or storing equipment. Inspect the interior foam base periodically for any debris or damage, ensuring it remains effective in cushioning your chafers. This simple maintenance routine helps preserve the boxes' appearance and protective qualities.

Can this 6-pack chafer box be stacked safely for transport or storage?

Yes, the Vollrath Tote 'N Store chafer boxes are designed with a stable footprint for secure stacking, which is a critical feature for efficient transport and storage in commercial settings. Their uniform dimensions and sturdy construction allow multiple units to be stacked without compromising stability, maximizing vertical space in vans, trucks, or storage rooms. This interlocking design helps prevent shifting during transit, protecting your chafers from damage and streamlining your logistical operations. For larger needs, consider the Vollrath Tote 'N Store 26 5/8" x 18 5/8" x 18 3/4" Gray Chafer Box (6-Pack) for different chafer sizes.

What types of chafers or buffetware can be stored in this specific box?

This 21 7/16" x 20 1/2" x 13" Vollrath chafer box is primarily designed to store and transport full-size rectangular chafers, along with their associated components like water pans, food pans, lids, and fuel holders. Its generous dimensions can also accommodate some larger round chafers or multiple smaller buffetware items, depending on their individual sizes. The interior foam base provides a cushioned environment, ensuring that polished surfaces remain protected during transit. For smaller buffetware, consider the Vollrath Tote 'N Store 18 3/4" x 13 1/4" x 4 5/8" Gray Buffetware Box (6-Pack).

How do the integrated handles and padlock holes improve operational efficiency?

The integrated handles on these Vollrath chafer boxes are designed for ergonomic and secure lifting, allowing staff to move fully loaded boxes with greater ease and reduced strain, which directly improves operational efficiency during event setup and breakdown. The padlock holes provide an essential security feature, allowing operators to secure valuable chafers and accessories, preventing theft or unauthorized access, especially during off-site events or overnight storage. These features combine to offer both ease of use and enhanced equipment protection.

Are these chafer boxes suitable for outdoor event use, considering Canadian weather conditions?

These Vollrath Tote 'N Store chafer boxes are well-suited for outdoor event use, particularly given their heavy-duty, impact-resistant plastic construction. This material can withstand various weather conditions, including fluctuations in temperature, making them a practical choice for Canadian outdoor events where durability is key. While not fully weatherproof for prolonged exposure to heavy rain or snow, they offer excellent protection against bumps and impacts typically encountered on event sites. For secure outdoor storage, utilize the padlock holes to protect contents from opportunistic theft.

Does ChickenPieces.com offer other sizes or bulk packs of Vollrath chafer storage solutions?

Yes, ChickenPieces.com offers a range of Vollrath Tote 'N Store solutions to meet diverse operational needs. In addition to this 6-pack of 21 7/16" x 20 1/2" x 13" gray chafer boxes, we also stock other sizes and larger quantities. For example, you can find the Vollrath Tote 'N Store 21 7/16" x 20 1/2" x 13" Gray Chafer Box in a 26-Pack for larger inventories, or the Vollrath Tote 'N Store 26 5/8" x 18 5/8" x 18 3/4" Gray Chafer Box (6-Pack) for different chafer dimensions. Explore our full selection to find the optimal storage and transport solutions for your specific equipment. You can view all options at ChickenPieces.com.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Vollrath Tote 'N Store 21 7/16" x 20 1/2" x 13" Gray Chafer Box (6-Pack)

Vollrath Tote 'N Store 21 7/16" x 20 1/2" x 13" Gray Chafer Box (6-Pack) - Convenient Chafer Storage Solution

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD2,740.09

Item Number

7424556891869

Brand

Vollrath

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

The 6-pack Vollrath Tote 'N Store is the right entry-level fleet purchase for catering operations setting up or expanding their Vollrath chafer storage. At 21.44"x20.5"x13", these boxes are sized for Vollrath chafer configurations with full coverage for lids and accessories. Six boxes handles a standard catering van load or a single event's worth of chafer storage making this the smart buy for smaller catering companies and operators who want to try the system before committing to a 26-pack.

If you already carry the 26-pack for your main fleet, the 6-pack is a useful top-up unit for new chafers added to inventory, replacement units, or temporary expansion storage. Either way, you're getting Vollrath's professional-grade gray construction that's easy to clean, stackable for storage room efficiency, and purpose-fit for Vollrath chafer sets.

6-pack practical unit right size for a catering van load or a single event's chafer fleet
Vollrath-matched sizing purpose-built dimensions for Vollrath chafer sets with full accessory clearance
Stackable gray construction easy-clean, durable, organises your storage room vertically
Reduces equipment damage proper containment prevents chafer damage between events
Pairs with the 26-pack use 6-packs as top-up units when expanding your chafer fleet
Professional foodservice quality Vollrath brand construction built for commercial catering cycles

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Vollrath Tote 'N Store 21 7/16" x 20 1/2" x 13" Gray Chafer Box (6-Pack) - Convenient Chafer Storage Solution

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Vollrath Tote 'N Store 21 7/16" x 20 1/2" x 13" Gray Chafer Box (6-Pack) - Convenient Chafer Storage Solution

FREQUENTLY BOUGHT TOGETHER

Total Price

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