What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Tornado 13" Lightweight Upright Vacuum with HEPA for maximum shelf life?

To ensure the longevity of your Tornado 13" Upright Vacuum, store it in a clean, dry area away from extreme temperatures and direct sunlight. It's best to wrap the 50-foot power cord neatly around the designated hooks to prevent kinks or damage. Ensure the filter is clean and the bag/canister is empty before storage to prevent mold or odour buildup, which can also protect the motor from unnecessary strain upon next use. Storing it upright in a dedicated cleaning closet helps prevent accidental damage and keeps it ready for the next shift.

Is Tornado 13" Lightweight Upright Vacuum with HEPA compatible with standard commercial machines?

The Tornado 13" Lightweight Upright Vacuum with HEPA filtration is a standalone cleaning unit designed for commercial floor care. It operates independently and does not require compatibility with other "standard commercial machines" in the sense of an integrated system. However, its 13-inch cleaning path and 50-foot cord are sized for efficient daily use alongside other common commercial cleaning equipment like scrubbers, buffers, or carpet extractors. It uses standard 120V power outlets, making it universally compatible with Canadian commercial electrical systems.

What materials is Tornado 13" Lightweight Upright Vacuum with HEPA made of?

The Tornado 13" Lightweight Upright Vacuum is constructed with durable commercial-grade materials designed for frequent use. Key components include robust plastics for the main body and housing, aluminum for the dual fan motors to ensure longevity and consistent performance, and high-efficiency particulate air (HEPA) filter media for its advanced 3-stage filtration system. The brush roll likely features stiff bristles, and the 50-foot power cord is an 18-gauge, 3-wire design with a durable black outer jacket, built to withstand daily commercial wear and tear.

What are the dimensions and weight specifications of the Tornado 13" Lightweight Upright Vacuum?

While exact weight and full dimensions are not specified in the product description, the Tornado 13" Upright Vacuum is explicitly labeled as "Lightweight," indicating it's designed for ease of use and maneuverability during extended cleaning shifts. Its key operational dimension is the 13-inch cleaning path, which allows for efficient coverage in commercial spaces. This design focus on being lightweight directly contributes to reduced operator fatigue, making it suitable for professional cleaning crews covering multiple areas. It ensures easy transport between different zones within a facility without cumbersome effort.

How long does this Tornado 13" HEPA vacuum last under typical commercial use?

The Tornado 13" Lightweight Upright Vacuum is engineered for commercial longevity, featuring durable components like dual fan technology and aluminum fan motors. These elements are specifically chosen to withstand the rigours of daily, continuous use in professional environments such as restaurants, offices, and retail spaces. With regular maintenance, including proper filter changes and brush roll cleaning, operators can expect this unit to provide reliable service for many years. Its robust build is designed to minimize downtime, ensuring consistent performance for businesses that rely on dependable cleaning equipment.

What is the recommended cleaning and maintenance procedure for the Tornado 13" upright vacuum?

For optimal performance of the Tornado 13" Upright Vacuum, regular maintenance is crucial. Always empty the dirtbag or canister after each significant use, and inspect the 3-stage HEPA filter system. Filters should be cleaned or replaced as per the manufacturer's manual to maintain 99.97% dust removal efficiency and prevent motor strain. Periodically check the 13-inch brush roll for any entangled debris like string or hair, and clear it to ensure proper rotation and effective cleaning. Finally, wipe down the exterior with a damp cloth to keep the unit clean and presentable.

Why is HEPA filtration important for a commercial upright vacuum?

HEPA filtration in a commercial upright vacuum like the Tornado 13" is critical for maintaining superior indoor air quality in professional settings. Its 3-stage system captures 99.97% of particulates down to 0.3 microns, including common allergens, dust mites, and fine dust. This is particularly vital in high-traffic areas such as restaurants, healthcare facilities, and offices where air quality directly impacts staff well-being and customer experience. Using a HEPA-filtered vacuum significantly reduces airborne contaminants, creating a healthier and more comfortable environment, which can contribute to positive perceptions of cleanliness.

Can the Tornado 13" Lightweight Upright Vacuum effectively clean both carpeted and hard floor surfaces?

Yes, the Tornado 13" Lightweight Upright Vacuum is designed for versatility across various commercial floor types. Its powerful 160 CFM brush roll provides effective agitation for deep cleaning carpets, lifting embedded dirt and debris. When transitioning to hard surfaces, the brush roll action helps sweep loose particles into the vacuum path, making it efficient for both. The low-profile body also allows for easy access under furniture and fixtures, ensuring thorough cleaning in diverse environments ranging from office cubicles to restaurant dining areas. This dual capability makes it a practical choice for facilities with mixed flooring.

Does the Tornado 13" HEPA vacuum offer sufficient reach for large commercial spaces?

Absolutely, the Tornado 13" Lightweight Upright Vacuum is equipped with an extended 50-foot, 18-gauge, 3-wire power cord, which provides substantial reach for large commercial environments. This long cord minimizes the need for frequent outlet changes, significantly boosting operational efficiency in spacious areas like hotel ballrooms, large office wings, or expansive retail floors. Operators can cover more ground continuously, reducing downtime and streamlining their cleaning routines. This feature ensures that even extensive areas can be cleaned thoroughly without interruption.

How does the dual fan technology benefit the Tornado 13" Upright Vacuum's performance?

The dual fan technology in the Tornado 13" Lightweight Upright Vacuum contributes significantly to its powerful and consistent performance. This design ensures robust suction and airflow, maintaining optimal cleaning efficiency even under demanding commercial conditions. Having two fans also enhances the vacuum's durability and longevity, as the workload is distributed, reducing strain on individual components. This results in a more reliable machine that maintains high 160 CFM airflow and effectively removes dirt and debris across its 13-inch cleaning path, making it a dependable tool for daily professional cleaning tasks.

Are there other Tornado upright vacuum models available with similar HEPA filtration?

Yes, ChickenPieces.com offers a range of Tornado upright vacuums with HEPA filtration, suitable for various professional needs. For instance, we carry the Tornado 12" Deluxe Single Motor Upright Vacuum with On-Board Tools and HEPA Filtration, which provides a slightly smaller cleaning path with added convenience. We also stock the Tornado 15" Deluxe Dual Motor Upright Vacuum with On-Board Tools and HEPA Filtration for those requiring wider coverage and enhanced power. These models, like the 13" lightweight unit, are designed for commercial applications where air quality and efficiency are paramount.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Tornado 13" Lightweight Commercial Upright Vacuum w/HEPA

Tornado 13" Lightweight Upright Vacuum with HEPA Filtration - Efficient Cleaning with Enhanced Air Quality

⭐ TRUSTED BY COMMERCIAL & FACILITY BUYERS

$773.63

Item Number

7424556065086

Brand

Tornado

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

HEPA filtration in a lightweight 13-inch upright the right choice for healthcare, schools, and hospitality teams requiring certified air quality without a heavy machine. Allergen capture that meets healthcare standards, in a form factor that makes daily multi-room cleaning practical for every staff member.

Key Specifications

Specification	Detail
Cleaning Path	13"
Weight Class	Lightweight
Filtration	HEPA
Type	Upright
Brand	Tornado

Ideal For

Healthcare facilities requiring HEPA-certified air filtration during cleaning
Schools and educational facilities with allergen-sensitive populations
Hotel rooms and hospitality where guests notice air quality
Allergen-sensitive commercial environments needing certified filtration in a lightweight machine

Order the Tornado 13" Lightweight HEPA Upright HEPA performance your team can actually use every day without the weight that slows them down.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Tornado 13" Lightweight Upright Vacuum with HEPA Filtration - Efficient Cleaning with Enhanced Air Quality

Key Specifications

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YOUR SHOPPING BASKET

Tornado 13" Lightweight Upright Vacuum with HEPA Filtration - Efficient Cleaning with Enhanced Air Quality

Key Specifications

Ideal For

FREQUENTLY BOUGHT TOGETHER

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