What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is torani classic caramel syrup vegan?

Torani states that many of their syrups, including Classic Caramel, are made with pure cane sugar and natural flavours, generally making them suitable for vegan diets. However, always advise customers to check the current product label for the most accurate and up-to-date ingredient list to confirm vegan suitability, as formulations can occasionally change. This ensures compliance for all dietary preferences in your operation.

Is torani classic caramel syrup dairy free?

Yes, Torani Classic Caramel Flavoring Syrup is generally considered dairy-free. It's formulated with pure cane sugar and does not contain dairy ingredients. This makes it a great option for coffee stations, convenience stores, and cafés looking to cater to customers with dairy sensitivities or allergies, ensuring a broader appeal for your beverage offerings. Always verify the current product label for the most definitive information.

How to use torani classic caramel syrup?

You use Torani Classic Caramel Flavoring Syrup to enhance a wide range of hot and cold beverages. Its 750 mL plastic bottle comes with a 1/4 oz squeeze pump, making portioning easy and consistent for lattes, macchiatos, cold brews, and frappes. For example, a standard 16 oz latte typically uses 1 to 1.5 oz of syrup. It's ideal for high-volume settings like hotels or event concessions where rapid, consistent service is key.

Is torani classic caramel syrup gluten free?

Yes, Torani Classic Caramel Flavoring Syrup is generally considered gluten-free. Torani confirms that their flavouring syrups, including Classic Caramel, are made without gluten-containing ingredients. This is important for operators in schools, hospitals, and offices who need to accommodate guests with celiac disease or gluten sensitivities, ensuring a safer and more inclusive menu for everyone. Always check the current product label for definitive information.

Is torani classic caramel gluten free?

Yes, Torani Classic Caramel Flavoring Syrup is generally formulated to be gluten-free, aligning with industry standards for specialty beverage ingredients. This product offers a reliable option for cafés, corporate break rooms, and event venues catering to patrons with dietary restrictions. Verifying the product label before use is always recommended to ensure current compliance for all your customers.

How to use Torani Classic Caramel Flavoring Syrup Plastic Bonus in a commercial kitchen?

In a commercial kitchen or beverage station, this Torani Classic Caramel syrup is designed for efficient, high-volume use. The included 1/4 oz squeeze pump allows for rapid, precise portioning directly into drinks like lattes, cold brews, or iced coffees, minimizing waste and ensuring consistency across shifts. Its shatterproof plastic bottle enhances safety and durability in busy environments, preventing costly breakage in high-traffic areas such as hotel coffee stations or stadium concessions.

How to prepare Torani Classic Caramel Flavoring Syrup Plastic Bonus for service?

To prepare your Torani Classic Caramel syrup for service, simply uncap the 750 mL plastic bottle and insert the included 1/4 oz squeeze pump. Prime the pump a few times until the syrup flows smoothly. The system is designed for quick setup and immediate use, ideal for fast-paced operations like convenience stores or event kiosks. Store the bottle upright at ambient temperature for easy access and consistent dispensing throughout your service day.

How to store Torani Classic Caramel Flavoring Syrup Plastic Bonus for maximum shelf life?

For maximum shelf life, store your Torani Classic Caramel Flavoring Syrup in its original 750 mL plastic bottle in a cool, dry place, away from direct sunlight or extreme temperatures. Once opened and the pump is inserted, the syrup maintains its quality well at room temperature, typically for several months. Ensure the pump nozzle is kept clean to prevent sugar crystallization and maintain hygienic dispensing for your commercial beverage applications.

What are the typical case dimensions and pallet configuration for Torani Classic Caramel 750 mL syrup?

While specific case dimensions can vary slightly by batch, a standard case of Torani 750 mL plastic syrup bottles usually contains 12 units. These cases are designed for efficient stacking in distribution warehouses and on pallets. Pallet configurations typically optimize for stable transport, holding around 80-100 cases, depending on the stacking pattern. Operators in Calgary and across Alberta will find these logistics well-suited for standard truck freight and easy integration into existing inventory systems.

What is the typical shelf life of Torani Classic Caramel 750 mL syrup in both unopened and opened plastic bottles?

The unopened shelf life for Torani Classic Caramel 750 mL syrup is typically around 24 to 36 months from the manufacturing date, as indicated by the best-before date on the bottle. Once opened and fitted with the included pump, the syrup maintains excellent quality for approximately 3 to 6 months when stored at room temperature. This extended opened shelf life makes it practical for hotels, offices, and small convenience stores where consistent product freshness is important without rapid turnover.

Are Torani 750 mL plastic syrup bottles eligible for Canadian provincial deposit and recycling programs?

Yes, Torani 750 mL plastic syrup bottles are typically eligible for provincial deposit and recycling programs across Canada, including in Alberta, British Columbia, and Saskatchewan. As a food service operator, you'll find these bottles are made from PET plastic, which is widely accepted in most municipal and provincial recycling streams. It's always best to consult your specific provincial beverage container recycling program (e.g., Alberta's Beverage Container Recycling Corporation) for the most accurate and current deposit and return information applicable to your location.

How does the shatterproof plastic bottle benefit high-velocity food service operations?

The shatterproof plastic (PET) construction of the Torani 750 mL bottle significantly enhances safety and operational efficiency in high-velocity food service environments. Unlike glass, these plastic bottles eliminate the risk of breakage if dropped, preventing costly cleanups, potential injuries, and product loss during peak service times. This durability is critical for busy convenience stores, event concessions, and school cafeterias where rapid movement and quick replenishment are daily occurrences, ensuring continuous service without interruption.

What is the recommended portioning for Torani Classic Caramel syrup to ensure consistent drink quality?

To ensure consistent drink quality and flavour profile across all servings, the included 1/4 oz precision squeeze pump is highly recommended for portioning Torani Classic Caramel syrup. For an average 16 oz beverage, starting with 1 to 1.5 oz (4 to 6 pumps) is a good guideline, though this can be adjusted based on desired sweetness and beverage type. Maintaining consistent portioning is vital for repeat business, especially in hotel coffee stations and corporate dining, where guests expect the same quality every time.

Can this Torani caramel syrup be used in both hot and cold beverage applications?

Absolutely, Torani Classic Caramel Flavoring Syrup is specifically formulated for superior flavour structural integrity in both hot and cold beverage applications. preparing a hot caramel latte, a blended caramel frappe, or an iced caramel cold brew, the syrup will dissolve evenly and maintain its rich, buttery profile without separating or clumping. This versatility makes it an indispensable staple for cafés, vending machines, and hotel in-room coffee setups that cater to diverse customer preferences throughout the day.

What makes this 750 mL format ideal for smaller volume commercial accounts or in-room hotel amenities?

The 750 mL size of Torani Classic Caramel syrup is well-suited for smaller volume commercial accounts or individual in-room hotel amenities due to its manageable size and included pump. It provides sufficient servings without taking up excessive storage space or requiring frequent reordering for moderate usage. For hotel housekeeping, these compact, shatterproof bottles are easy to stock, distribute, and replace in guest rooms, offering a premium amenity that enhances the guest experience with minimal logistical effort.

How does the "100% Pure Cane Sugar" formulation impact the syrup's performance in beverage applications?

The "100% Pure Cane Sugar" formulation in Torani Classic Caramel Flavoring Syrup ensures a clean, consistent sweetness and excellent solubility in all beverage applications. Pure cane sugar provides a classic caramel flavour depth that doesn't overwhelm, allowing the rich, buttery notes to shine through. This high-quality sugar base contributes to the syrup's stability, preventing crystallization and ensuring smooth mixing in both hot espresso drinks and chilled iced teas, which is crucial for high-performance beverage programs.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Torani Classic Caramel Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

Name: Torani Classic Caramel Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump
Brand: torani
SKU: CP-WEB-880601398-SI

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

$32.41

Item Number

829381450453

Brand

torani

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Classic Caramel is one of the cornerstone flavours in any café syrup lineup but the word "classic" in Torani's naming convention carries real meaning. The Classic Caramel has a distinctly traditional buttery caramel profile, the warm cooked-sugar and cream flavour that defines a caramel macchiato or a proper caramel latte, as opposed to the sharper or more modern caramel variations in Torani's range. For operators building a menu around the flavours customers already know and love, Classic Caramel is the right starting point.

The 750mL plastic bottle with bonus squeeze pump is the service-ready format caramel is one of the highest-volume syrups in any café, and the pump dispenser keeps dosing consistent and mess-free through hundreds of cups. Whether it's a morning caramel latte rush, an afternoon iced caramel build, or a dessert-style caramel steamer, the Classic Caramel pump delivers the same flavour every time.

Traditional buttery caramel profile: Warm cooked-sugar character with a creamy finish the classic caramel flavour customers expect in a caramel latte or macchiato
Bonus squeeze pump included: High-volume dosing for caramel-heavy menu items consistent every cup, from opening to close
750mL plastic format: Durable, shatter-resistant bottle built for the high-frequency use of caramel as a top-selling café syrup
Espresso and milk pairing: Stands up beautifully in lattes, cappuccinos, and macchiatos doesn't get lost under steamed milk
Iced drink versatility: Works in iced caramel lattes, caramel Frappuccino-style blends, and cold brew caramel builds
Torani professional quality: Consistent flavour batch to batch critical for menu standardisation across multiple locations or service periods

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Torani Classic Caramel Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

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Total Price

YOUR SHOPPING BASKET

Torani Classic Caramel Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

FREQUENTLY BOUGHT TOGETHER

Total Price

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