What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What does torani chocolate milano syrup taste like?

Torani Chocolate Milano syrup offers a deep, bittersweet chocolate profile. It's designed to capture an 'Old-World-Cocoa' essence, providing a more sophisticated and less-sugary taste compared to standard chocolate syrups. You'll find notes reminiscent of a fine Italian confection, ensuring it integrates flawlessly into both hot and cold beverages for a premium flavour experience.

What flavor is torani chocolate milano?

The flavor profile of Torani Chocolate Milano is a refined, bittersweet chocolate. It’s distinct from a standard sweet chocolate syrup, leaning into darker, richer cocoa notes. This profile is perfect for creating 'European Dark Mochas' or 'Milanese Iced Lattes' that offer a premium taste experience, appealing to customers looking for something beyond ordinary chocolate.

What does torani chocolate milano taste like?

This Torani syrup provides a sophisticated, less-sugary chocolate experience with deep cocoa notes. It's designed to mimic the flavour of a fine Italian confection, delivering a balanced bittersweet profile. It's a versatile flavour that enhances high-quality coffee beans without overpowering them, making it suitable for both steaming hot milk and flash-chilled cold brews.

How long does torani chocolate syrup last?

Torani chocolate syrups, including the Chocolate Milano, typically have a best-before date of 18-24 months when unopened, provided they are stored in a cool, dry place. Once opened, we recommend using the syrup within 3-6 months for optimal flavour and quality. Always check the specific best-before date printed on the bottle for precise guidance, as per standard food safety practices.

Is torani chocolate milano gluten free?

Based on the pure cane sugar base of Torani syrups, the Chocolate Milano flavour is generally considered gluten-free. However, for specific dietary concerns and the most accurate information, we always advise checking the current product label directly. Health Canada guidelines recommend reviewing the ingredient list on packaging for any potential allergens or gluten-containing components to ensure full compliance for your customers.

How to use Torani Chocolate Milano Flavoring Syrup Plastic Bonus in a commercial kitchen?

Using Torani Chocolate Milano in a commercial kitchen is streamlined thanks to its shatterproof plastic bottle and included bonus pump. The pump delivers a precise 1/4 oz. per stroke, ensuring recipe consistency for high-volume operations like cafes or event concessions. Its instant solubility means it blends perfectly into hot espresso or cold brew without residue, making service efficient during peak hours.

How to store Torani Chocolate Milano Flavoring Syrup Plastic Bonus for maximum shelf life?

For maximum shelf life, Torani Chocolate Milano Flavoring Syrup should be stored in a cool, dry place, away from direct sunlight or extreme temperature fluctuations. Refrigeration is not required for unopened bottles. Once the bottle has been opened and the pump installed, maintain these storage conditions to preserve the syrup's quality, aiming to use it within 3-6 months for the best flavour and consistency.

What are the typical case dimensions and pallet configuration for Torani 750 mL plastic syrups?

While exact dimensions can vary slightly by batch, Torani 750 mL plastic syrup bottles are typically packed 4 or 6 bottles per case. A standard pallet configuration for these cases from our Calgary warehouse often stacks around 90-100 cases, depending on the specific product and shipping method. We optimize pallet builds for safe, efficient transit across Canada, minimizing freight costs and maximizing cubic efficiency for your receiving docks.

What is the expected best-before shelf life for unopened and opened Torani Chocolate Milano syrup?

The best-before shelf life for an unopened Torani Chocolate Milano 750 mL plastic bottle is generally 18 to 24 months from the manufacturing date, provided it's stored properly in a cool, dry environment. Once you've opened the bottle and installed the pump, we recommend using the syrup within 3 to 6 months for optimal flavour integrity and freshness. Always refer to the specific date printed on the bottle for precise guidance, which helps ensure quality control for your inventory rotation.

Are Torani plastic syrup bottles returnable or eligible for deposit programs in Canadian provinces?

Yes, Torani 750 mL PET plastic syrup bottles are generally recyclable in most Canadian municipal recycling programs. Regarding provincial deposit programs, it depends on the specific province's beverage container regulations; some provinces include these types of bottles, while others do not. We encourage you to check with your local provincial recycling authority, such as Alberta's beverage container recycling program or similar programs in other provinces, for the most accurate information on return and deposit eligibility.

Why is the plastic bottle format beneficial for high-velocity food service operations?

The shatterproof PET plastic bottle for Torani Chocolate Milano is a significant benefit for high-velocity food service operations because it eliminates the risk of broken glass. This reduces workplace hazards and potential product waste, especially in busy environments like event concessions or cafe beverage stations where bottles can be knocked over. Furthermore, the lighter weight of plastic bottles contributes to better logistical efficiency and reduces the overall shipping weight from our Calgary distribution centre, simplifying handling for your team.

Does Torani Chocolate Milano syrup require refrigeration after opening?

No, Torani Chocolate Milano syrup does not require refrigeration after opening. The syrup's formulation, based on pure cane sugar, acts as a natural preservative, making it shelf-stable even once the seal is broken. To maintain its quality and prolong its freshness, simply store the opened bottle with the pump in a cool, dry place, away from direct sunlight and extreme temperatures. This simplifies storage for busy break rooms and service areas.

Can this Torani Chocolate Milano syrup be used in hot and cold beverage applications?

Absolutely, Torani Chocolate Milano syrup is engineered for instant solubility in both hot and cold beverage applications. Its formulation ensures it dissolves perfectly in steaming hot milk for lattes and mochas, and also integrates into flash-chilled cold brews without leaving any residue. This versatility makes it an ideal choice for cafes, hotels, and convenience stores looking to offer a consistent flavour profile across their entire beverage menu, from hot chocolates to iced specialty drinks.

What other Torani syrup flavours in plastic bottles are available from ChickenPieces.com?

ChickenPieces.com stocks a wide range of Torani syrup flavours in convenient plastic bottles with bonus pumps, similar to this Chocolate Milano. For instance, we carry popular choices like Torani Blue Raspberry (https://www.chickenpieces.com/torani-blue-raspberry-flavoring-syrup-plastic-1l-bonus-squeeze-pump/), Torani Hazelnut (https://www.chickenpieces.com/torani-hazelnut-flavoring-syrup-plastic-bottle-1l-bonus-squeeze-pump/), and Torani Kiwi (https://www.chickenpieces.com/torani-kiwi-flavoring-syrup-plastic-bottle-1l-bonus-squeeze-pump/). These are all designed for the same operational excellence and come with portion control pumps, making it easy to diversify your beverage offerings with reliable, shatterproof options.

How does the included bonus squeeze pump help with cost management and consistency?

The included bonus squeeze pump is specifically calibrated for Torani 750 mL bottles, delivering exactly 1/4 oz. of syrup per stroke. This precise portion control is critical for cost management in any food service operation, as it minimizes waste and ensures that each serving uses the exact amount of syrup. It also guarantees consistent flavour across all beverages, which is essential for maintaining brand quality and customer satisfaction, especially in high-volume settings like cafeterias or event catering.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Torani Chocolate Milano Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

Name: Torani Chocolate Milano Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump
Brand: torani
SKU: CP-WEB-880606592-SI

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

$32.41

Item Number

829381450392

Brand

torani

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Chocolate Milano is Torani's Italian-inspired take on rich dark chocolate a deeper, more complex flavour profile than standard chocolate syrups, built on the kind of bittersweet cocoa notes that make a mocha genuinely indulgent rather than just sweet. It's the syrup baristas reach for when the menu promises a premium chocolate experience, whether that's a double-shot espresso mocha, a velvet hot chocolate, or a layered frozen blend.

The 750mL plastic bottle with a bonus squeeze pump is the practical format for high-volume café service no mess, no measuring, no wasted product from tipping a glass bottle. A single pump delivers a consistent dose every time, which means your mochas taste identical at 8am and at 4pm. At the Italian-crafted flavour quality Torani is known for, Chocolate Milano brings genuine artisan character to every cup without adding complexity to your build process.

Italian-style dark chocolate profile: Rich, bittersweet cocoa character that elevates mochas, hot chocolates, and chocolate-based frozen blends beyond standard sweetness
Bonus squeeze pump included: Portion-controlled dispensing for consistent flavour from the first cup to the last no tipping, no measuring, no mess behind the counter
750mL plastic format: Durable, shatter-resistant bottle designed for busy café counter use with high daily cycle volumes
Espresso + milk pairing: Designed to cut through milk-based drinks without disappearing holds its flavour in lattes, flat whites, and steamed milk beverages
Versatile applications: Mochas, hot chocolate, chocolate smoothies, milkshakes, chocolate sauce drizzle, and frozen blended drinks
Torani professional quality: Trusted by cafés, restaurants, and food service operators across North America for consistent, premium flavour

Warranty Information

Standard manufacturer warranty applies to Torani products. Contact hello@chickenpieces.ca for warranty claims and returns assistance.

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Torani Chocolate Milano Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

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YOUR SHOPPING BASKET

Torani Chocolate Milano Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

FREQUENTLY BOUGHT TOGETHER

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