What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is torani syrup used for?

Torani syrups, like this Caramel Flavoring Syrup, are primarily used to add consistent, high-quality flavor to a wide array of beverages. For our B2B customers, this 750 mL plastic bottle is a staple for crafting specialty coffees, iced drinks, and cold brews in cafes, as well as flavoring options for vending machines and hotel in-room coffee services. Its pure cane sugar base ensures a clean flavor profile that integrates well into various recipes.

What aisle is torani syrup in?

For commercial B2B operations ordering through ChickenPieces.com, Torani syrup isn't found on a physical 'aisle' but rather within our dedicated beverage flavoring and syrup categories in our online catalogue. You'll typically find it alongside other flavouring syrups, sauces, and beverage concentrates. For grocery chain buyers, it would be stocked in the coffee and tea accessory aisle, or sometimes with baking supplies, depending on the store layout.

What is diamond torani syrup flavor?

The product in question is Torani Caramel Flavoring Syrup, not a 'Diamond' flavor. While Torani offers a vast range of flavors, the 'Diamond' designation doesn't correspond to a standard Torani product line or specific flavor profile. If you're looking for a specific flavor, please confirm the exact name; otherwise, this Caramel syrup delivers a rich, buttery, toasted caramel sweetness with a smooth finish.

What torani syrups are not gluten free?

While this specific Torani Caramel Flavoring Syrup is made with pure cane sugar and natural flavors, explicit gluten-free certification isn't provided in the product data. For detailed allergen information and to identify which Torani syrups are certified gluten-free, we always recommend reviewing the official product label directly or checking Torani's manufacturer website. Health Canada's food labelling regulations require clear allergen declarations, so the label is your most reliable source.

What are torani syrups used for?

Torani syrups, especially this 750 mL Caramel, are workhorses in the Canadian food service industry. They're specifically used by cafes for popular items like Signature Caramel Macchiatos and Frappes, by convenience stores to enhance self-serve coffee programs, and by event concessions for quick-service specialty cold brews. The included pump ensures precise 1/4 oz. dosing for consistent taste across all high-volume applications, which is crucial for operational efficiency.

How to use Torani Caramel Flavoring Syrup Plastic Bonus Squeeze in a commercial kitchen?

To use this Torani Caramel Flavoring Syrup in a commercial kitchen or beverage station, you'll first attach the included bonus squeeze pump. This pump is designed for precise 1/4 oz. dosing, which is key for recipe consistency in high-volume environments like cafes or event concessions. Simply press the pump to dispense the desired amount directly into espresso, steamed milk, or cold beverages. The plastic bottle is durable, making it ideal for busy, fast-paced service.

How to prepare Torani Caramel Flavoring Syrup Plastic Bonus Squeeze for service?

Preparing this Torani Caramel Flavoring Syrup for service is straightforward. Uncap the 750 mL plastic bottle and firmly screw on the included professional-grade squeeze pump. Prime the pump a few times until the syrup dispenses consistently. This setup allows for quick, mess-free, and precise 1/4 oz. portion control, which is essential for busy service points like coffee counters, vending machines, or hotel breakfast buffets in Calgary and beyond.

How to store Torani Caramel Flavoring Syrup Plastic Bonus Squeeze for maximum shelf life?

For maximum shelf life, store this Torani Caramel Flavoring Syrup in its original, unopened 750 mL plastic bottle in a cool, dry place away from direct sunlight. Once opened and the pump is attached, it remains shelf-stable, but for optimal freshness and flavour integrity, we recommend storing it in a similar environment. Always check the 'best before' date on the packaging, as proper storage is key to maintaining the product's quality over time.

What are the typical case dimensions and pallet configurations for Torani 750 mL plastic syrup bottles?

While specific dimensions can vary slightly by batch, a typical case of Torani 750 mL plastic syrup bottles usually contains 12 units. These cases are designed for efficient stacking in distribution warehouses and on pallets, optimizing space for large B2B orders. For precise pallet configuration details relevant to your specific receiving dock or storage facility, it's best to consult our logistics team at ChickenPieces.com when placing a bulk order, as these details are optimized for freight efficiency from our Calgary distribution center.

What is the recommended shelf life for this Torani Caramel Flavoring Syrup in storage and once opened?

This Torani Caramel Flavoring Syrup is formulated to be shelf-stable, offering an extended shelf life when unopened and stored in a cool, dry place. Typically, an unopened bottle has a best-before date of up to 2-3 years from the manufacturing date, visible on the packaging. Once opened and fitted with the pump, the syrup remains shelf-stable for several months, provided it's kept away from extreme temperatures and contamination. Always refer to the specific 'best before' date printed on your bottle for the most accurate information.

Are Torani 750 mL plastic syrup bottles recyclable and subject to deposit programs in Canada?

Yes, the high-durability plastic bottles used for Torani 750 mL syrups are generally recyclable. They are typically made from PET plastic, which is widely accepted in most municipal recycling programs across Canada. Regarding deposit programs, while some provinces include beverage containers in their return-it schemes, individual provincial regulations vary. For instance, Alberta has a deposit system for certain beverage types. We advise checking with your specific provincial beverage container recycling program to confirm deposit eligibility for these syrup bottles.

Is the high-durability plastic bottle for this Torani Caramel Flavoring Syrup BPA-free?

Yes, Torani utilizes high-durability, professional-grade plastic bottles for their 750 mL syrups, and these are designed to be BPA-free. This ensures that the packaging meets modern food safety standards, providing peace of mind for operators in schools, hospitals, and office break rooms, as well as general food service. The shatterproof nature of the plastic also adds an extra layer of safety and durability, which is essential in busy commercial environments across Canada.

Does this Torani Caramel Flavoring Syrup resist curdling when added to dairy beverages?

Yes, this Torani Caramel Flavoring Syrup is specifically formulated to resist curdling when mixed into dairy-based beverages, such as lattes and frappes. This is a crucial feature for professional cafes, hotels, and convenience stores, ensuring smooth, consistent texture and appearance in every drink. The high-quality ingredients and specific formulation prevent separation, maintaining the creamy integrity of specialty coffee beverages even when combined with hot or cold milk products.

Does ChickenPieces.com offer other Torani syrup sizes or popular flavors like Hazelnut or Blue Raspberry?

Yes, ChickenPieces.com stocks a comprehensive range of Torani syrups to meet diverse operational needs for our Canadian B2B customers. Beyond this 750 mL Caramel, we carry other popular flavors such as Torani Hazelnut Flavoring Syrup Plastic Bottle 1L and Torani Blue Raspberry Flavoring Syrup Plastic 1L. We also offer other sizes, like 1-litre plastic bottles, providing flexibility for different volume requirements in cafes, event concessions, and grocery chains. Check our full Torani selection online for more options.

How does the included squeeze pump benefit high-velocity beverage service environments like event concessions?

The included professional-grade squeeze pump is a significant advantage for high-velocity beverage service in environments like event concessions or busy convenience stores. It enables precise 1/4 oz. dosing with each pump, ensuring consistent flavor and product usage across thousands of servings during peak hours. This exact portion control minimizes waste and speeds up service times, allowing staff to quickly prepare multiple drinks without needing to measure manually, which is critical for maintaining efficiency and customer flow during major events.

How does the pure cane sugar and natural flavors in this Torani Caramel Syrup ensure flavour consistency for professional applications?

The use of pure cane sugar and natural flavors in this Torani Caramel Flavoring Syrup is fundamental to its consistent and authentic taste profile. Pure cane sugar provides a clean, reliable sweetness that doesn't vary, unlike some alternative sweeteners. Natural flavors ensure the caramel notes are true and robust, maintaining their character even when diluted in various beverages or exposed to different temperatures. This consistency is vital for brand reputation in professional settings, ensuring every caramel macchiato or iced coffee tastes exactly as expected, batch after batch, across all your Canadian locations.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Torani Caramel Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

$32.41

Item Number

829381453355

Brand

torani

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Torani Caramel Syrup The Most-Ordered Flavour in Every Coffee Shop

Name: Torani Caramel Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump
Brand: torani
SKU: CP-WEB-880601435-SI

⚡ Quick Answer

Canadian cafés, coffee chains, third-wave roasters, and bakery cafés across Canada use Torani Caramel Flavoring Syrup 750 mL with bonus squeeze pump for caramel lattes, macchiatos, iced cold brews, espresso drinks, pastry glazing, and grab-and-go beverage service. Available from ChickenPieces.com and ships Canada-wide from our Calgary warehouse.

⚡ Quick Answer

Caramel is the single most-requested flavouring at coffee shops across Canada. Whether it's a Caramel Macchiato, a Caramel Latte or an Iced Caramel Cold Brew, the flavour that drives the most add-ons, upsells and repeat orders is this one. Torani's Caramel Flavoring Syrup delivers clean, buttery caramel sweetness that integrates into hot and cold espresso drinks. The 750mL plastic bottle with bonus squeeze pump is purpose-built for the pace of a busy coffee beverage station.

Beyond coffee, caramel syrup extends your menu into milkshakes, dessert drinks, non-beverage beverages flavouring and even beverage service staff use for flavoured sours and whiskey non-beverage beverages. This is the one syrup that earns its real estate behind every beverage station and counter.

Caramel Latte / Macchiato The anchor espresso drink on almost every café menu; Torani caramel is the professional standard
Iced Caramel Cold Brew Cold brew, caramel syrup, milk over ice. Year-round bestseller; summer's highest-volume drink
Caramel Frappuccino-style Blended Drink Blended espresso, caramel, ice, milk. High-margin blended menu item
Caramel Whiskey Sour (beverage station) Bourbon, caramel syrup, lemon juice. A crowd-pleasing signature beverages for event bars
Caramel Milkshake / Dessert Drinks Pump into milkshakes and hot chocolate for dessert menu expansion
750mL plastic bottle + bonus squeeze pump Designed for high-throughput coffee beverage station and beverage service

Torani Caramel Flavoring Syrup 750mL with squeeze pump. Ships Canada-wide.

Warranty Information

Standard manufacturer warranty applies to Torani products. Contact hello@chickenpieces.ca for warranty claims and returns.

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Torani Caramel Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

Torani Caramel Syrup The Most-Ordered Flavour in Every Coffee Shop

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Torani Caramel Flavoring Syrup Plastic 750 mL Bonus Squeeze Pump

Torani Caramel Syrup The Most-Ordered Flavour in Every Coffee Shop

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