What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is deepcool stock thermal paste good?

This question refers to computer thermal paste, which is unrelated to the Thermalloy Deep Stock Pot. Our product is a commercial kitchen stock pot, not a computer component designed for heat dissipation in electronics. If you are looking for equipment to manage heat in a professional cooking environment, this 24-quart stock pot is designed for efficient and even heat distribution across its base for culinary applications. For information on computer thermal paste, you would need to consult a different product category or expert.

How to store Thermalloy Deep Stock Pot 24qt Quality for for maximum shelf life?

While a stock pot doesn't have a "shelf life" in the same way food does, proper storage extends its operational lifespan. After each use, ensure the Thermalloy Deep Stock Pot is thoroughly cleaned and completely dry to prevent any potential water spots or corrosion, especially if made from certain alloys. Store it in a clean, dry area, ideally stacked with protective liners like towels or commercial pot stackers between units to prevent scratching the interior or exterior surfaces. This practice helps maintain the pot's integrity and aesthetic condition for continuous professional use.

Is Thermalloy Deep Stock Pot 24qt Quality for compatible with standard commercial machines?

The Thermalloy Deep Stock Pot 24qt is primarily designed for use on commercial stovetops, including gas, electric, ceramic, and induction cooktops. It's also oven-safe, allowing for seamless transfer from stovetop to oven for braising or slow cooking. It is not generally considered compatible with specialized "commercial machines" like combi ovens or high-pressure steamers, which typically require specific insert pans or equipment. This pot integrates directly with standard professional range tops and conventional ovens as a versatile cooking vessel.

What materials is Thermalloy Deep Stock Pot 24qt Quality for made of?

The product description states the Thermalloy Deep Stock Pot is "Crafted with durable materials" and designed for "long-lasting performance." While it doesn't specify the exact metal, Thermalloy products are typically constructed from heavy-gauge stainless steel or aluminum for commercial applications due to their heat conductivity and resilience. This pot features a thick bottom to prevent hot spots and ensures even heat distribution, which is characteristic of professional-grade metals. The sturdy handles are also designed for secure gripping and remain cool during stovetop use, indicating a thoughtful material choice for operational safety.

How to maintain Thermalloy Deep Stock Pot 24qt Quality for for long-term use?

To ensure the Thermalloy Deep Stock Pot 24qt provides extended service in a commercial kitchen, regular cleaning is paramount. It can be easily hand-washed with mild soap and water, or conveniently placed in a commercial dishwasher. After washing, ensure the pot is completely dry before storing to prevent water stains or mineral deposits. Avoid harsh abrasive cleaners or steel wool pads that could scratch the surface, potentially compromising its non-stick (if applicable) or polished finish. Handle with care to prevent dents, especially when moving or stacking, to preserve its shape and functionality.

What are the dimensions and weight specifications of the Thermalloy Deep Stock Pot 24qt?

The product description specifies a 24-quart capacity for this Thermalloy Deep Stock Pot, which is a volume measurement, but does not provide exact physical dimensions like diameter, height, or weight. Typically, a 24-quart stock pot has a diameter of around 11 to 12 inches and a height of approximately 10 to 12 inches, making it a substantial vessel for commercial kitchens. For precise measurements of this specific model, it's recommended to consult the product packaging upon arrival or contact ChickenPieces.com directly for further specifications. It's important to verify these to ensure it fits your existing stovetop burners and storage spaces.

How long does the Thermalloy Deep Stock Pot 24qt last under typical commercial use?

The Thermalloy Deep Stock Pot 24qt is built with "durable materials" for "long-lasting performance" in professional settings, designed to withstand the rigors of a busy commercial kitchen. With proper care and maintenance, including appropriate cleaning and avoiding excessive impacts or thermal shock, these pots can often last for many years, sometimes a decade or more, in daily operation. Its thick bottom and sturdy construction are key factors contributing to its longevity, resisting warping and maintaining even heat distribution over time. This makes it a dependable workhorse for high-volume cooking environments.

What is the cleaning and maintenance procedure for the Thermalloy Deep Stock Pot 24qt?

Cleaning the Thermalloy Deep Stock Pot 24qt is straightforward, offering flexibility for busy kitchens. It can be easily hand-washed using mild soap and warm water, which is often sufficient for most food residues. For added convenience and efficiency in commercial settings, it is also safe for commercial dishwashers. To maintain its appearance and performance, avoid using abrasive scrubbers or harsh chemical cleaners that could scratch or damage the surface over time. Always ensure the pot is completely dry before storing to prevent water spots or potential corrosion, especially if stacking with other cookware.

Can the Thermalloy Deep Stock Pot 24qt be used on induction cooktops in a professional kitchen?

Yes, the Thermalloy Deep Stock Pot 24qt is explicitly designed to be compatible with a variety of heat sources, including induction cooktops, which are increasingly common in modern professional kitchens. This versatility means you can integrate it into existing setups or use it with newer, energy-efficient induction ranges without needing specialized cookware. Its thick bottom not only ensures even heat distribution but also provides the necessary ferromagnetic properties for induction cooking. This compatibility makes it a highly adaptable piece of equipment for diverse kitchen environments.

What makes the Thermalloy Deep Stock Pot 24qt suitable for large batch cooking in professional settings?

The Thermalloy Deep Stock Pot 24qt is ideal for large batch cooking due to its generous 24-quart capacity, providing ample space for significant volumes of ingredients. Its deep and spacious design accommodates large quantities of soups, stocks, stews, or pasta, crucial for busy restaurants, catering operations, or institutional kitchens. The durable construction and thick bottom ensure even heat distribution across the entire base, preventing hot spots and allowing for consistent cooking results even when full. This efficiency in volume and performance streamlines production for high-demand menus.

Are the handles on the Thermalloy Deep Stock Pot 24qt designed for safe handling in a busy kitchen?

Yes, the handles on the Thermalloy Deep Stock Pot 24qt are specifically designed with professional kitchen safety and ergonomics in mind. They are described as "sturdy" and provide a "secure grip," which is critical when maneuvering a heavy, full pot. The handles are also "ergonomically designed for comfortable handling" and crucially, "remain cool to the touch during stovetop use." This feature significantly reduces the risk of burns and enhances operational safety, even during long cooking periods or when chefs are wearing oven mitts for added protection.

How does the lid of the Thermalloy Deep Stock Pot 24qt contribute to cooking efficiency?

The included lid for the Thermalloy Deep Stock Pot 24qt is a crucial component for maximizing cooking efficiency in a professional kitchen. It fits securely on the pot, which helps to retain heat and moisture within the vessel. This retention promotes more efficient cooking by reducing energy consumption and speeding up heating times, crucial for busy service periods. Furthermore, a secure lid helps to enhance the flavors and aromas of dishes by minimizing steam escape, and it effectively reduces the risk of boiling over, preventing messes and potential hazards on the stovetop.

What other Thermalloy stock pot sizes are available for commercial use at ChickenPieces.com?

Beyond the 24-quart model, ChickenPieces.com also stocks other professional-grade Thermalloy stock pots to meet diverse kitchen needs. For operations requiring even larger capacities, the Thermalloy Stainless Steel 40 qt Stock Pot is available, ideal for exceptionally high-volume stock, soup, or braising production. This allows kitchens to choose the precise size required for their specific batch cooking requirements, ensuring efficient and scalable preparation of various menu items. Explore our full range of Thermalloy cookware to outfit your entire kitchen.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Thermalloy Deep Stock Pot 24qt - Professional Quality for Perfect Cooking

Name: Thermalloy Deep Stock Pot 24qt - Professional Quality for Perfect Cooking
Brand: THERMALLOY
SKU: CP-WCLUB-20790759

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

MSRP: $217.44

Was: $217.44

Now: $197.52

(You save $19.92 )

Item Number

829381452907

Brand

THERMALLOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Thermalloy Deep Stock Pot, 24 Qt

Thermalloy’s 24-qt deep stock pot is the caterer’s mid-range workhorse large enough for a full 80-person soup service, yet manageable enough to move with one confident cook and proper gloves. The extra-deep profile holds a full 24-qt liquid load without the splashing risk of shallower pots during transport and service, a critical safety consideration for catering floor work.

Heavy-gauge aluminum construction means rapid heat-up times to save fuel costs during prep. NSF certified and built to Thermalloy’s consistent commercial standard. The deep profile also makes this pot excellent for pasta boiling where large water volumes are needed. Compatible with thermal cover ID 14889 for extended holding service.

Price: $272.99
Capacity: 24 qt (22.7 L)
Material: Heavy-gauge aluminum, Thermalloy commercial grade
Best for: Soups, stocks, pasta, large-event catering, institutional prep

Catering operations that have outgrown their 16-qt and 20-qt pots but don’t yet need a 40-qt behemoth will find the 24-qt Thermalloy is the right step-up matching batch size to headcount without excess energy waste on oversized pots.

Listed by Jamie, Concession & Event Specialist — ChickenPieces.com

Warranty Information

Standard manufacturer warranty applies to this Thermalloy stock pot. For warranty claims or returns, please contact hello@chickenpieces.ca.

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Thermalloy Deep Stock Pot 24qt - Professional Quality for Perfect Cooking

Thermalloy Deep Stock Pot, 24 Qt

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YOUR SHOPPING BASKET

Thermalloy Deep Stock Pot 24qt - Professional Quality for Perfect Cooking

Thermalloy Deep Stock Pot, 24 Qt

FREQUENTLY BOUGHT TOGETHER

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