What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What does heavy duty brakes mean?

Heavy duty brakes refers to braking systems designed for demanding applications in vehicles or machinery, built to withstand greater stress and heat. For this pan brazer, 'heavy-duty' means it is constructed with thicker, more robust materials intended to endure the intense temperatures and constant use found in a commercial kitchen environment. This ensures the brazer resists warping, maintains consistent heat, and provides extended operational longevity compared to standard cookware.

What is heavy duty in cleaning?

In cleaning, 'heavy duty' typically refers to cleaners or processes designed to tackle tough grease, grime, or sanitation challenges in high-traffic or industrial settings. For the 15L Pan Brazer, its 'heavy-duty' designation refers to its durable construction, which withstands commercial cleaning methods, including being dishwasher safe. The smooth interior surface is designed to release food residue easily, simplifying routine cleaning after preparing heavily braised dishes.

How long does heavy duty dishwasher take?

A 'heavy duty' cycle on a commercial dishwasher typically runs for 3-6 minutes, or longer for industrial models, focusing on aggressive washing and sanitizing for heavily soiled items. This 15L Pan Brazer is fully dishwasher safe, designed to withstand these rigorous cycles without material degradation. Its robust construction ensures it can be cleaned repeatedly in a commercial environment, integrating into your dishwashing workflow for quick turnaround.

How long does heavy duty wash take dishwasher?

A heavy-duty wash cycle on a commercial dishwasher usually lasts between 3 to 10 minutes, depending on the machine's programming and soil sensing capabilities, ensuring thorough cleaning for heavily encrusted items. This 15L Heavy Duty Pan Brazer is built to endure such intense washing, making cleanup efficient for busy kitchens. Its durable construction means it can be run through these aggressive cycles regularly without concerns about damage or accelerated wear, maintaining its professional performance.

How to make heavy duty degreaser?

Making a 'heavy-duty degreaser' usually involves combining strong alkaline agents like sodium hydroxide or sodium carbonate with surfactants for industrial cleaning of tough grease deposits. For the 15L Heavy Duty Pan Brazer, while a commercial degreaser can be used for very stubborn cooked-on residue, its smooth interior surface and dishwasher-safe design typically require less aggressive cleaning. Hot soapy water and a scrub brush often suffice, or a standard commercial dishwasher cycle will handle most post-braising cleanup effectively.

How to store Heavy Duty Pan Brazer, Quality for Perfect for maximum shelf life?

To maximize the operational lifespan of the Heavy Duty Pan Brazer, store it in a clean, dry area where it won't be scratched or dinged by other heavy equipment. Ensure it is completely dry before storage to prevent any potential moisture accumulation, especially if storing nested with other pans. Avoid storing acidic foods in it long-term. With proper handling and maintenance, this commercial-grade brazer is built for years of reliable service in a busy kitchen environment.

Is Heavy Duty Pan Brazer, Quality for Perfect compatible with standard commercial machines?

This Heavy Duty Pan Brazer, 15L, is engineered for broad compatibility with standard commercial kitchen equipment. It works effectively across various heat sources, including gas, electric, ceramic, and induction cooktops commonly found in Canadian food service operations. This versatility allows it to integrate easily into most existing kitchen setups without requiring specialized adaptors or dedicated cooking stations. Its sturdy build also ensures stability on larger commercial ranges.

What materials is Heavy Duty Pan Brazer, Quality for Perfect made of?

The Heavy Duty Pan Brazer, 15L, is constructed from professional-grade, heavy-duty materials designed for commercial use. While specific alloys can vary by production batch, it typically involves robust metals like high-gauge stainless steel or a heavy-duty cast alloy. This construction ensures exceptional durability, resistance to warping under high heat, and efficient, even heat distribution for consistent cooking results in demanding kitchen environments. These materials also contribute to its longevity and ease of maintenance.

What are the typical dimensions and weight of this 15L Heavy Duty Pan Brazer?

While exact specifications can vary slightly, a 15L Heavy Duty Pan Brazer typically measures around 35-40 cm in diameter and 15-20 cm in depth, excluding handles. The robust construction means it will have a substantial weight, often ranging from 4-7 kilograms (9-15 lbs) when empty. This heft is a direct result of the thick-gauge materials used to ensure optimal heat retention and durability required for professional kitchen environments, providing stability on any cooktop.

What is the expected lifespan of this brazer under typical commercial kitchen use?

Under typical commercial kitchen use with proper care, this Heavy Duty Pan Brazer, 15L, is designed for many years of reliable service. Its heavy-duty construction from professional-grade materials makes it resistant to warping, pitting, and general wear and tear that lighter pans often exhibit. Regular cleaning, avoiding harsh abrasives, and appropriate storage will significantly contribute to its longevity, allowing it to perform consistently through countless braising cycles in a busy operation.

What is the recommended cleaning and maintenance procedure for the 15L Pan Brazer?

Cleaning this 15L Pan Brazer is straightforward due to its smooth interior and durable materials. For routine cleaning, hot soapy water and a non-abrasive sponge or brush are generally sufficient; it is also entirely dishwasher safe for commercial systems. For stubborn, cooked-on residues, soaking with hot water and a mild commercial cleaner can help loosen debris. Always ensure the brazer is thoroughly dried after washing to prevent water spotting and stored properly to avoid physical damage.

How does the heavy-duty construction impact heat distribution for braising?

The heavy-duty construction of this 15L pan brazer ensures superior and exceptionally even heat distribution across its entire cooking surface. The thick base and sidewalls absorb and retain heat effectively, minimizing hot spots that can scorch food or lead to inconsistent cooking. This uniform heat is crucial for successful braising, allowing ingredients to tenderize slowly and evenly, developing rich, consistent flavours without constant monitoring, which saves staff time.

How can the 15L capacity be best utilized in a high-volume Canadian kitchen?

The 15L capacity of this pan brazer is ideal for high-volume operations, enabling chefs to efficiently prepare large batches of signature braised dishes such as short ribs, coq au vin, or extensive batches of root vegetable stews. This size is particularly beneficial for catering events, banquets, or busy à la carte service where consistent, large-scale production is required. It minimizes the number of batches needed, streamlining kitchen workflow and ensuring readiness for peak service times.

Are the handles on this heavy-duty brazer designed for safe handling during busy service?

Yes, the handles on this Heavy Duty Pan Brazer are specifically designed with operator safety and convenience in mind for busy commercial service. They are engineered to provide a secure, comfortable grip, allowing for safe lifting and carrying even when the pan is full and hot. The design also accounts for stovetop use, aiming to keep the handles cooler to the touch, minimizing the risk of burns during active cooking and facilitating safer movement around the hot line.

Beyond braising, what other cooking methods is this pan brazer suitable for?

While optimized for braising, this 15L pan brazer is a versatile piece of commercial cookware suitable for a range of cooking methods. Its excellent heat retention and sturdy build make it perfect for simmering large quantities of stocks, sauces, or reductions. It can also be used for oven roasting meats or vegetables, transitioning directly from stovetop searing to oven finishing. This versatility makes it a valuable, multi-functional tool for any professional kitchen.

Is this 15L Heavy Duty Pan Brazer compatible with commercial induction cooktops?

Yes, this 15L Heavy Duty Pan Brazer is designed to be fully compatible with commercial induction cooktops, alongside gas, electric, and ceramic options. Its construction includes materials that respond effectively to magnetic fields, ensuring efficient heat transfer and consistent performance on induction units. This broad compatibility provides operational flexibility, allowing kitchens with diverse heat sources to integrate this brazer into their cooking processes without needing specialized cookware for each station.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Heavy Duty Pan Brazer, 15L - Professional Quality for Perfect Braising

Name: Heavy Duty Pan Brazer, 15L - Professional Quality for Perfect Braising
Brand: THERMALLOY
SKU: CP-WCLUB-20797887

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

MSRP: $CAD155.99

Was: $CAD155.99

Now: $CAD141.99

(You save $CAD14.00 )

Item Number

829381452839

Brand

THERMALLOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Heavy Duty Aluminum Pan Brazier, 15L

A brazier pan earns its place in any serious catering operation. This 15-litre heavy-duty aluminum the wide, shallow cooking geometry needed for proper braising searing proteins at high heat first, then slow-cooking in liquid with the lid on for deep flavour development. The extra-thick aluminum gauge handles the temperature swings from initial high-heat sear through low-and-slow braise without buckling.

NSF certified and built for daily commercial service. The 15L capacity covers six to eight braised protein portions per batch ideal for catered dinner service where timing consistency matters. Flat base ensures even heat distribution across the full cooking surface. Oven-safe to commercial temperatures.

Price: $155.99
Capacity: 15 L (15.9 qt)
Material: Heavy-duty aluminum
Best for: Braising, searing, shallow roasting, banquet service

Operators who braise proteins for catered events should own at least two of these stagger your braise cycles so one pan is always finishing while the other starts a fresh batch, keeping banquet service moving without gaps.

Listed by Jamie, Concession & Event Specialist — ChickenPieces.com

Warranty Information

Standard manufacturer warranty applies to this heavy-duty pan brazer. For warranty claims or to initiate a return, please contact hello@chickenpieces.ca.

YOUR SHOPPING BASKET

Heavy Duty Pan Brazer, 15L - Professional Quality for Perfect Braising

Heavy Duty Aluminum Pan Brazier, 15L

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YOUR SHOPPING BASKET

Heavy Duty Pan Brazer, 15L - Professional Quality for Perfect Braising

Heavy Duty Aluminum Pan Brazier, 15L

FREQUENTLY BOUGHT TOGETHER

Total Price

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