What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Can you make red velvet waffles with cake mix?

Yes, you can adapt red velvet cake mix for waffles, though this product is a pre-made waffle cone. To make red velvet waffles from a mix, you typically adjust the liquid content to achieve a thinner batter suitable for a waffle iron. While a cake mix can provide the classic red velvet flavor and color, it might result in a softer waffle compared to a dedicated waffle mix.

How to make red velvet waffles?

Making red velvet waffles usually involves a specific recipe that combines cocoa, vanilla, buttermilk, and a touch of red food colouring, cooked in a waffle iron. However, if you're looking to serve red velvet desserts quickly at your concession, The Konery Red Velvet Waffle Cones provide the rich flavour and vibrant colour without any preparation time. You simply fill them with your preferred ice cream or soft serve for instant service.

How to make red velvet waffle?

To make a single red velvet waffle, you'd prepare a standard red velvet batter, often using cocoa powder, a bit of vinegar or buttermilk, and red food colouring, then pour it into a heated waffle iron. For high-volume concession operations, preparing individual waffles from scratch is often impractical. The Konery Red Velvet Waffle Cones bypass this by offering a consistent, pre-made, visually striking red velvet vessel for your desserts, ready for immediate use.

What are red velvet waffles?

Red velvet waffles are a dessert item known for their distinctive deep red or crimson hue and a flavour profile that blends subtle cocoa notes with sweet vanilla, often enhanced by a slight tang from buttermilk. At a concession, The Konery Red Velvet Waffle Cones offer this exact aesthetic and flavour experience in a crisp, ready-to-serve cone format. They transform a simple ice cream or soft serve into a gourmet red velvet treat without the need for waffle irons.

How long does waffle cones last?

The Konery Red Velvet Waffle Cones are designed for a long shelf life when stored correctly, ensuring they're ready for service whenever you need them. Typically, a bulk case will last several months if kept in a cool, dry place, away from humidity and direct sunlight. Always check the "best before" date on the packaging to ensure optimal crispness and flavour for your customers.

How to use The Konery Red Velvet Waffle Cones 144 in a commercial kitchen?

In a commercial setting, you simply unpack The Konery Red Velvet Waffle Cones from their 144-count bulk case and set them up for service at your ice cream or soft serve station. They are ready to fill directly with gelato, ice cream, soft serve, or even a fruit parfait. Their durable, hand-rolled design withstands the demands of high-volume operations, ensuring quick and consistent serving during peak hours.

How to prepare The Konery Red Velvet Waffle Cones 144 for service?

Preparing The Konery Red Velvet Waffle Cones for service is straightforward: simply remove them from their protective packaging as needed. There's no cooking, baking, or additional prep required. For optimal presentation and to maintain their crisp texture, ensure they are kept in a dry, room-temperature environment at your concession stand until ready for use with your frozen desserts.

How to store The Konery Red Velvet Waffle Cones 144 for maximum shelf life?

To maximize the shelf life of The Konery Red Velvet Waffle Cones, store the bulk 144-count case in a cool, dry area. Avoid any exposure to direct sunlight or humidity, which can compromise their signature crispness. Keep the cones sealed in their original packaging until ready for use to protect them from moisture and maintain their rich cocoa and vanilla flavor profile.

How many servings can a case of The Konery Red Velvet Waffle Cones provide for a concession stand?

A single 144-count case of The Konery Red Velvet Waffle Cones directly provides 144 individual dessert servings for your concession stand or event. Since these are pre-made, each cone represents one ready-to-fill portion, making inventory and service planning straightforward. This format simplifies high-volume operations, allowing for quick turnaround even during peak times at a stadium or carnival.

Are The Konery Red Velvet Waffle Cones compatible with standard soft serve machines or gelato displays?

Yes, The Konery Red Velvet Waffle Cones are designed to be compatible with all standard soft serve machines and gelato displays. You simply scoop your chosen frozen dessert directly into the cone, just as you would with any traditional waffle cone. Their sturdy, hand-rolled construction and 3-inch top diameter are ideal for receiving a generous swirl of soft serve or multiple gelato scoops without collapsing during service.

How long do The Konery Red Velvet Waffle Cones maintain their crispness when filled and served at a busy event?

The Konery Red Velvet Waffle Cones are crafted for exceptional crispness, which they maintain well even when filled, especially with thick, cold desserts like gelato or high-overrun soft serve. While immediate consumption is always best for any waffle cone, these hold up for a reasonable serving period at a busy event. To best preserve their texture for longer hold times, avoid overfilling with overly runny or watery soft serve.

What are some popular flavor pairings for Red Velvet Waffle Cones in a concession setting?

The subtle cocoa and sweet vanilla profile of The Konery Red Velvet Waffle Cones pairs wonderfully with a variety of classic concession flavors. A top choice is cream cheese-flavored gelato or a premium vanilla soft serve, creating a "Red Velvet Cheesecake Swirl" effect. You can also pair them with chocolate, strawberry, or even a white chocolate chip ice cream to enhance their decadent taste.

Can The Konery Red Velvet Waffle Cones accommodate customers with common dietary restrictions?

Absolutely, The Konery Red Velvet Waffle Cones are an excellent choice for catering to diverse dietary needs at your concession. They are crafted with a vegan, dairy-free, nut-free, and peanut-free recipe. This inclusive design means you can confidently offer a specialty dessert option to a broader customer base without worrying about cross-contamination from major allergens typically found in other cones.

How do these red velvet cones enhance the visual appeal of desserts at a carnival or fair?

The deep, vibrant crimson hue of The Konery Red Velvet Waffle Cones provides a striking visual impact that instantly elevates any dessert served. At a carnival or fair, this bold color helps your offerings stand out from a distance, attracting more attention than standard cones. The sophisticated aesthetic transforms a simple scoop of ice cream into a premium, eye-catching treat, perfect for social media sharing.

Does The Konery brand offer other unique waffle cone flavors suitable for concession operations?

Yes, The Konery brand offers a range of unique flavor-infused waffle cones beyond the Red Velvet option, perfect for diversifying your concession menu. You can also find their vibrant Pink Vanilla Waffle Cones, which offer a sweet, subtle vanilla flavor with a cheerful pink hue. For chocolate lovers, The Konery Dark Chocolate Waffle Cones provide a rich, indulgent experience, all available in bulk 144-count cases.

How quickly can I expect delivery of these Red Velvet Waffle Cones to my operation in Western Canada?

The Konery Red Velvet Waffle Cones ship directly from our dedicated Calgary facility, ensuring rapid delivery to operations across Alberta, British Columbia, and Saskatchewan. You can typically expect your 144-count case to arrive within 2-5 business days. This efficient logistics setup means you can restock quickly and keep your concession stand well-supplied for busy events.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

The Konery Red Velvet Waffle Cones - 144/Case

Name: The Konery Red Velvet Waffle Cones - 144/Case | Decadent and Delicious
Brand: THE KONERY
SKU: CP-WEB-711KRDVELVET

The Konery Red Velvet Waffle Cones - 144/Case | Decadent and Delicious

⭐ POPULAR WITH CONCESSION STANDS & EVENT OPERATORS

MSRP: $CAD474.99

$CAD294.39

(You save $CAD180.60 )

Item Number

829381453904

Brand

THE KONERY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

The Konery Red Velvet Waffle Cone 144/Case

Red Velvet is a flavour that sells itself and the Konery Red Velvet Waffle Cone extends that appeal to the cone itself. The deep crimson colour against cream, vanilla, or cheesecake ice cream creates a visually stunning serve. Boutique shops use it as a signature Valentine's or year-round luxury option, charging a premium that customers happily pay.

Red velvet flavour baked into the waffle sweet with a hint of cocoa
Striking red colour: instantly premium-looking, high photo appeal
Thick Konery construction: holds multi-scoop artisan servings
Proven premium-price justification: customers choose it by colour

Pairs perfectly with cream cheese ice cream, vanilla bean, and strawberry cheesecake flavours.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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