What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Spiegelau Soiree 12 . Bordeaux Wine Glass for maximum shelf life?

For maximum longevity of your Spiegelau Soiree 17.5 oz Bordeaux Wine Glasses, proper storage is crucial. Always store the glasses upright in specialized glass racks, which helps prevent rim chipping and stem breakage during transport or shelving. If racks are not available, ensure glasses are placed on a stable, flat surface without direct contact between individual pieces. Avoiding stacking glasses directly on top of each other, even for short periods, will also significantly reduce stress and potential damage to the delicate rims.

Is Spiegelau Soiree 12 . Bordeaux Wine Glass compatible with standard commercial machines?

Yes, the Spiegelau Soiree 17.5 oz Bordeaux Wine Glass is designed with commercial environments in mind, making it compatible with standard commercial dishwashing machines. Its Platinum Glass construction is engineered to withstand the rigorous cycles and higher temperatures found in professional kitchens. Ensure you use appropriate commercial glass racks that provide secure spacing for each glass, preventing movement and contact that could lead to chipping or breakage during the wash cycle. This approach maximizes both cleaning efficiency and glass integrity.

Is Spiegelau Soiree 12 . Bordeaux Wine Glass safe for use in commercial dishwashers?

Absolutely, the Spiegelau Soiree 17.5 oz Bordeaux Wine Glass is safe for use in commercial dishwashers. The Platinum Glass formula used in its construction provides a significantly enhanced resistance to scratching, markings, loss of brilliance, and changes in colour, even after repeated exposure to the demanding conditions of commercial washing. To ensure the best results and extend its lifespan, always load glasses securely in dedicated racks to prevent contact between pieces and consider using a high-quality commercial rinse aid to minimize water spots.

What materials is Spiegelau Soiree 12 . Bordeaux Wine Glass made of?

The Spiegelau Soiree 17.5 oz Bordeaux Wine Glass is crafted from exquisite Platinum Glass. This isn't just a marketing term; it refers to a proprietary glass-making process that uses pure platinum to remove impurities and perfect the glass. This results in a material that is not only exceptionally clear and brilliant but also significantly more durable than standard crystal or soda-lime glass. This construction is key to its resistance against scratching, chipping, and maintaining its clarity through extensive commercial use.

How to maintain Spiegelau Soiree 12 . Bordeaux Wine Glass for long-term use?

Maintaining your Spiegelau Soiree 17.5 oz Bordeaux Wine Glass for long-term commercial use involves a few key practices. Always use commercial dishwasher racks that properly secure each glass to prevent collisions during washing. After washing, or if hand-drying, use a clean, lint-free microfibre polishing cloth, holding the glass by the stem and base to avoid fingerprints on the bowl. Regularly inspect glasses for any nicks or chips, as even small imperfections can compromise structural integrity and lead to breakage. Proper storage in dedicated racks is also essential for protection when not in use.

What are the typical dimensions and weight specifications for the Spiegelau Soiree 17.5 oz Bordeaux Wine Glass?

The Spiegelau Soiree 17.5 oz Bordeaux Wine Glass has a specific capacity of 17.5 fluid ounces. While exact dimensions are not provided, a typical Bordeaux glass of this volume usually stands around 9.5 to 10 inches tall with a bowl diameter of approximately 3.5 to 4 inches at its widest point. Each case contains 12 individual glasses, and while precise weight isn't specified, a case of commercial-grade stemware of this size would typically weigh between 10 to 15 pounds, varying slightly by packaging. These dimensions are suitable for most commercial glass racks and storage solutions.

How long can I expect the Spiegelau Soiree 17.5 oz Bordeaux Wine Glass to last under typical commercial use?

The Spiegelau Soiree 17.5 oz Bordeaux Wine Glass, with its Platinum Glass construction, is designed for extended longevity in demanding commercial environments. While lifespan ultimately depends on handling practices and frequency of use, these glasses are engineered to resist scratching, chipping, and a loss of brilliance much more effectively than standard glassware. Establishments implementing proper washing procedures, dedicated glass racks, and careful staff handling can expect these glasses to maintain their appearance and integrity for a significantly longer period, reducing the need for frequent replacements. Regular inspections can help identify and remove any compromised pieces early.

What is the recommended cleaning and maintenance procedure for the Spiegelau Soiree 17.5 oz Bordeaux Wine Glass in a commercial setting?

For commercial settings, the Spiegelau Soiree 17.5 oz Bordeaux Wine Glass is fully compatible with commercial dishwashers. Load glasses securely in appropriate glass racks, ensuring adequate spacing to prevent contact and potential chipping during the wash cycle. Use a commercial-grade detergent and a rinse aid to minimize water spots and ensure a sparkling finish. After washing, or if drying by hand, polish the glasses immediately with a clean, lint-free microfibre cloth, holding the glass by the stem and base to avoid smudges on the bowl. Store them upright in dedicated racks to protect against dust and damage.

Does ChickenPieces.com offer other sizes or styles within the Spiegelau Soiree line, or other Spiegelau Bordeaux options?

Yes, ChickenPieces.com carries a range of Spiegelau glassware tailored for professional foodservice. While the Soiree 17.5 oz Bordeaux is a popular choice, we also offer other Spiegelau Bordeaux options like the Spiegelau Vino Grande 12/Case 21 oz. Bordeaux Wine Glass and the Spiegelau Salute 12/Case 24 oz. Modern Bordeaux Wine Glass. These provide varying capacities and aesthetic profiles to suit different menu needs or establishment styles. Exploring these alternatives can help you select the precise stemware to complement your specific wine program and operational requirements.

Why is the specific Bordeaux shape important for serving Bordeaux varietals?

The specific Bordeaux shape of this 17.5 oz glass is crucial because it's engineered to enhance the tasting experience of high-tannin red wines like Cabernet Sauvignon, Merlot, and Bordeaux blends. Its elegantly curved bowl is designed to direct the wine to the middle of the palate, which helps to soften tannins and balance the fruit and acidity. The generous bowl size allows ample room for aeration, letting the complex aromas and full range of flavors develop. This shape is optimized to concentrate the bouquet, providing a more complete aromatic profile with each swirl and sip.

How does Platinum Glass differ from standard lead-free crystal or soda-lime glass in terms of durability and brilliance for commercial use?

Platinum Glass, as utilized in the Spiegelau Soiree line, represents a significant upgrade over standard lead-free crystal or conventional soda-lime glass, especially for commercial applications. The manufacturing process with pure platinum ensures superior clarity and brilliance that endures through countless wash cycles, unlike some crystal which can dull over time. More critically for foodservice, Platinum Glass offers enhanced durability, demonstrating greater resistance to scratching, chipping, and breakage during high-volume handling and commercial dishwashing. This resilience translates directly to reduced replacement costs and consistent presentation quality for your establishment.

What are some best practices for handling Spiegelau Soiree glasses during high-volume service to minimize breakage?

To minimize breakage of Spiegelau Soiree glasses during high-volume service, it is critical to implement consistent handling protocols. Train staff to always carry glasses on trays, avoiding carrying multiple glasses by their rims or stems in hand. When placing glasses on tables or bars, set them down gently rather than sliding. For bussing, use dedicated glass racks or bus tubs with compartments to prevent glasses from colliding. Promptly clear empty glasses to reduce table clutter and accidental knocks. Consistent adherence to these practices significantly reduces the risk of accidental damage during peak service times.

What is the most efficient way to manage inventory for the Spiegelau Soiree 12/Case 17.5 oz Bordeaux Wine Glass?

Efficient inventory management for the Spiegelau Soiree 12/Case 17.5 oz Bordeaux Wine Glass starts with utilizing the case packaging. Store cases in a dedicated, secure, and easily accessible area to minimize handling of individual glasses until needed. Implement a 'first-in, first-out' (FIFO) system to ensure all stock rotates. Regularly conduct inventory counts, comparing physical counts to sales data to identify breakage trends or potential shrinkage. Always keep a buffer stock of at least one to two extra cases beyond your estimated daily or weekly needs to account for unexpected demand or breakage, ensuring continuous service without interruption.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Spiegelau Soiree 12/Case 17.5 oz. Bordeaux Wine Glass

Name: Spiegelau Soiree 12/Case 17.5 oz. Bordeaux Wine Glass
Brand: SPIEGELAU
SKU: CP-WEB-5514078035

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD391.99

Item Number

400011391614

Brand

SPIEGELAU

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 5 - 14 and get 5% off
Buy 15 - 29 and get 7% off
Buy 30 or above and get 12% off

Description

Jamie

Concession & Event Specialist

Spiegelau Soiree Bordeaux Wine Glass 17.5 oz 12/Case

The Soiree Bordeaux offers the elegant proportions of the Soiree collection in a full-format Bordeaux bowl 17.5 oz of graceful, wide-based crystal that handles Cabernet Sauvignon, Merlot, and all Bordeaux-style reds with poise. The Soiree line's signature slender stem and clean lines give this glass a visual presence that elevates any table setting, from a mid-range neighbourhood restaurant to a boutique hotel dining room that wants polished service without a Michelin-level glassware budget.

At $391.99/12-case (~$32.67/glass), Soiree is the accessible entry to genuine Spiegelau quality for the full-service restaurant segment. Pair with the Soiree Red Wine Glass (ID 14991) and Water Goblet (ID 14976) for a complete matched table program.

Case price: $391.99 (12 glasses) $32.67/glass
Best for: Bistros, hotel restaurants, neighbourhood fine dining, private dining rooms, event catering

ChickenPieces.com premium restaurant glassware wholesale Canada.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Spiegelau Soiree 12/Case 17.5 oz. Bordeaux Wine Glass

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Spiegelau Soiree Bordeaux Wine Glass 17.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

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YOUR SHOPPING BASKET

Spiegelau Soiree 12/Case 17.5 oz. Bordeaux Wine Glass

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Spiegelau Soiree Bordeaux Wine Glass 17.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

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