What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Where are spiegelau wine glasses made?

Spiegelau is a renowned German brand, and while specific manufacturing locations can vary by product line, their high-quality crystal glassware, including the Salute series, is generally produced in Germany. This ensures consistent adherence to their rigorous standards for clarity and durability. The "Platinum Glass" process, a key feature of this 18.5 oz Red Wine Glass, reflects their commitment to advanced manufacturing techniques and material excellence. For batch-specific origin details, checking the product packaging is recommended.

Are spiegelau wine glasses good?

Yes, Spiegelau wine glasses, particularly the Salute 18.5 oz. Red Wine Glass, are highly regarded in the professional foodservice industry. They are a preferred choice for sommeliers and operators due to their exceptional construction and performance. The "Platinum Glass" process makes them notably durable, resisting scratching, etching, and loss of brilliance even under frequent commercial use and dishwashing. This ensures they maintain their pristine appearance and optimal functionality, contributing positively to the dining experience.

Spiegelau wine glasses where to buy?

For professional buyers in Canada, Spiegelau wine glasses like the Salute 18.5 oz. Red Wine Glass can be purchased directly through ChickenPieces.com. We specialize in foodservice equipment and supplies, ensuring you receive authentic commercial-grade Spiegelau stemware. Our platform offers convenient ordering for bulk quantities suitable for restaurants, hotels, catering companies, and other hospitality operations across Canada, with reliable shipping and support for your business needs.

Are spiegelau glasses good?

Spiegelau glasses are indeed considered a strong choice for professional use due to their engineered durability and focus on enhancing the drinking experience. The Salute 18.5 oz Red Wine Glass, for instance, benefits from their proprietary "Platinum Glass" construction, which offers superior resistance to wear and tear from commercial dishwashers and daily handling. This allows the glasses to maintain their clarity and brilliance over an extended period, making them a reliable and visually appealing investment for any establishment.

How to store Spiegelau Salute 12 . Unique Red Wine for maximum shelf life?

The Spiegelau Salute 18.5 oz Red Wine Glass is non-perishable stemware, so the concept of "shelf life" refers to its operational longevity rather than spoilage. To maximize the lifespan of these glasses, store them securely in upright racks or hanging stemware holders to prevent chipping or scratching. Ensure they are completely dry before storage to avoid water spots, which can diminish their brilliance. Proper handling during service and using appropriate glass racks in commercial dishwashers are also crucial for preserving their condition over many years of use.

Is Spiegelau Salute 12 . Unique Red Wine compatible with standard commercial machines?

The Spiegelau Salute 18.5 oz Red Wine Glass is designed for compatibility with standard commercial dishwashing machines. Its Platinum Glass construction is specifically engineered to withstand the demanding conditions of commercial washing, including higher temperatures and stronger detergents, without compromising clarity or integrity. To ensure optimal performance and prevent breakage, always use dedicated glass racks that securely hold the stemware during wash cycles, protecting them from movement and impact within the machine.

Is Spiegelau Salute 12 . Unique Red Wine safe for use in commercial dishwashers?

Yes, the Spiegelau Salute 18.5 oz Red Wine Glass is specifically designed and safe for use in commercial dishwashers. The key is its "Platinum Glass" production method, which significantly enhances the glass's resistance to corrosion, etching, and dulling from repeated exposure to the harsh chemicals and high temperatures common in commercial washing cycles. For best results, always load them into appropriate glass racks to prevent direct contact with other items and minimize the risk of chipping or breakage during the wash and rinse phases.

What materials is Spiegelau Salute 12 . Unique Red Wine made of?

The Spiegelau Salute 18.5 oz Red Wine Glass is crafted from high-quality crystal glass. Specifically, it employs a proprietary "Platinum Glass" construction process. This advanced method involves melting the glass at exceptionally high temperatures and incorporating platinum during production, which purifies the material and enhances its inherent clarity, brilliance, and remarkable durability. This composition makes the Salute series highly resistant to scratching, marking, and maintaining its pristine appearance even in demanding commercial environments.

What are the dimensions and weight specifications of the Spiegelau Salute 18.5 oz. Red Wine Glass?

While precise height and base diameter are not explicitly stated in the product description, the Spiegelau Salute Red Wine Glass has an 18.5 oz (approximately 550 ml) capacity and is supplied in a case of 12. Glasses of this volume, designed for red wine, typically stand around 9 to 10 inches tall to allow for proper aeration and swirling. For exact measurements to confirm compatibility with your specific storage and dishwasher racks, we recommend consulting the manufacturer's specification sheet or contacting our support team directly upon order.

How long does the Spiegelau Salute 18.5 oz. Red Wine Glass typically last under commercial use?

The Spiegelau Salute 18.5 oz Red Wine Glass is engineered for superior longevity in commercial settings, thanks to its "Platinum Glass" construction. This advanced process significantly enhances its durability, scratch resistance, and resilience against the typical wear and tear of busy restaurants and bars. With diligent handling, proper use of commercial dishwashers with appropriate glass racks, and consistent staff training, these glasses are designed to maintain their optical clarity and structural integrity for several years, offering a reliable return on investment for operators.

What is the recommended cleaning and maintenance procedure for Spiegelau Salute 18.5 oz. Red Wine Glasses?

For Spiegelau Salute 18.5 oz Red Wine Glasses, commercial dishwashing is the recommended and most efficient cleaning method for foodservice operations. Always use specialized glass racks that securely cradle the stems and bowls to prevent chipping and scratching during the wash cycle. After washing, ensure glasses are thoroughly dry to prevent water spots, and, if necessary, polish them with a lint-free cloth to maintain their brilliant clarity. Avoid harsh abrasive cleaners or scrubbers, as these can damage the "Platinum Glass" surface and diminish its appeal over time.

What benefits does "Platinum Glass" construction offer for a commercial red wine glass?

The "Platinum Glass" construction of the Spiegelau Salute 18.5 oz Red Wine Glass provides significant operational benefits for commercial settings. This proprietary process purifies the glass at extremely high temperatures, leading to enhanced brilliance, superior clarity, and increased resistance to breakage compared to standard crystal. Crucially, it makes the glass highly resistant to scratching, marking, and the loss of shine that typically occurs from frequent commercial dishwashing cycles and daily handling in busy restaurant or bar environments, thereby extending the stemware's operational lifespan.

Can the Spiegelau Salute 18.5 oz glass be used for varietals other than red wine?

While the Spiegelau Salute 18.5 oz glass is specifically designed and optimized for red wines to enhance their aromas and flavours, its generous bowl size and capacity offer some versatility. It could potentially be used for certain larger-format cocktails or even as an elegant water glass in a pinch, although it is not the ideal vessel for white wines or sparkling beverages, which often benefit from narrower bowls and smaller capacities. For dedicated white wine service, we recommend considering the Spiegelau Salute 12/Case 15.75 oz. White Wine Glass, also available through ChickenPieces.com, for optimal presentation.

How does the 18.5 oz capacity of this glass impact wine service?

The 18.5 oz capacity of the Spiegelau Salute Red Wine Glass significantly impacts wine service by providing ample space for proper red wine aeration and swirling, which is crucial for unlocking complex aromas and softening tannins. This size allows for a standard 5-6 oz pour with substantial headspace, which prevents spills and enables guests to fully appreciate the wine's bouquet without overfilling. For establishments serving a diverse range of red varietals, this capacity helps the wine breathe effectively, enhancing the overall tasting experience and guest satisfaction.

What makes the Spiegelau Salute 18.5 oz a preferred choice for sommeliers?

Sommeliers often prefer the Spiegelau Salute 18.5 oz Red Wine Glass due to its thoughtful design and operational resilience. The ultra-thin walls and finest sheer rim deliver a delicate mouthfeel, allowing the wine to flow smoothly and enhancing sensory perception during professional tastings. Its perfectly balanced design ensures stability on trays and tables, preventing accidental tipping, while the Platinum Glass construction withstands rigorous commercial use, ensuring a consistent, high-quality presentation that aligns with professional standards for wine appreciation.

Are there other Spiegelau Salute glassware options available for a complete set?

Yes, ChickenPieces.com offers a comprehensive range of Spiegelau Salute glassware, allowing you to build a complete and cohesive stemware collection for your establishment. In addition to the 18.5 oz Red Wine Glass, we stock options such as the Spiegelau Salute 12/Case 24 oz. Modern Bordeaux Wine Glass for bolder reds, the Spiegelau Salute 12/Case 27.5 oz. Burgundy Wine Glass for delicate varietals, and the Spiegelau Salute 12/Case 15.75 oz. White Wine Glass. This allows operators to select the precise glass optimized for each wine varietal on their menu, ensuring an elevated serving experience.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Spiegelau Salute 12/Case 18.5 oz. Unique Red Wine Glass

Name: Spiegelau Salute 12/Case 18.5 oz. Unique Red Wine Glass
Brand: SPIEGELAU
SKU: CP-WEB-5514728001

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD424.99

Item Number

400013530615

Brand

SPIEGELAU

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 5 - 14 and get 5% off
Buy 15 - 29 and get 7% off
Buy 30 or above and get 12% off

Description

Jamie

Concession & Event Specialist

Spiegelau Salute Unique Red Wine Glass 18.5 oz 12/Case

The Salute collection is Spiegelau's modern wine bar line designed with a contemporary aesthetic that suits the current generation of bottle-list-forward wine bars, natural wine shops with a glass program, and urban bistros where the glassware is part of the brand identity. The 18.5 oz Unique Red Wine Glass has a distinctive, slightly tapered wide-mouth bowl that creates a bold visual presence on the table while providing the generous oxygen exposure that medium-to-full-bodied reds benefit from.

The Salute line is priced accessibly within the Spiegelau range at $424.99/12-case (~$35.42/glass), making it a strong choice for operators who want the Spiegelau quality mark without the Definition-tier price point. Versatile across Pinot Noir, Grenache, Syrah, and lighter-style Cabernet expressions.

Case price: $424.99 (12 glasses) $35.42/glass
Best for: Wine bars, urban bistros, natural wine programs, modern casual dining, rooftop bars

ChickenPieces.com premium restaurant glassware wholesale Canada.

Warranty Information

Standard manufacturer warranty applies to the Spiegelau Salute 18.5 oz. Red Wine Glass. For warranty claims and returns, please contact hello@chickenpieces.ca.

YOUR SHOPPING BASKET

Spiegelau Salute 12/Case 18.5 oz. Unique Red Wine Glass

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Spiegelau Salute Unique Red Wine Glass 18.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

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YOUR SHOPPING BASKET

Spiegelau Salute 12/Case 18.5 oz. Unique Red Wine Glass

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Spiegelau Salute Unique Red Wine Glass 18.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

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