What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Where are spiegelau wine glasses made?

While the exact manufacturing location for all Spiegelau wine glasses can vary by product line, Spiegelau is a German brand known for its commitment to quality glassware. The Hybrid 9.5 oz Modern Flute Glass specifically features their advanced Platinum Glass construction. This specialized glass formulation contributes to the product's resistance to scratching and loss of brilliance, regardless of the precise factory location.

Are spiegelau wine glasses good?

Spiegelau wine glasses, including this Hybrid 9.5 oz Modern Flute Glass, are generally well-regarded in the professional food service industry for their durability and design. Their 'goodness' for commercial use comes from features like the Platinum Glass construction, which stands up to repeated washing cycles without dulling. Operators value them for maintaining clarity and resisting common wear and tear in busy environments.

Are spiegelau glasses good?

Yes, Spiegelau glasses are considered a strong choice for commercial applications due to their balance of elegant design and robust construction. For operators, the key benefit of glasses like the Hybrid 9.5 oz flute is their ability to withstand the rigours of commercial dishwashers and high-volume handling. This resilience helps maintain a professional appearance and reduces replacement rates over time.

How to store Spiegelau Hybrid 12 . Modern Flute Glass for maximum shelf life?

For maximum operational life of your Spiegelau Hybrid 9.5 oz Modern Flute Glasses, proper storage is critical. Always store them in dedicated commercial glassware racks, either inverted or upright, ensuring no glass-on-glass contact. These racks should then be placed in a stable, secure area away from heavy foot traffic or equipment, minimizing the risk of accidental chips or breakage during non-service hours.

Is Spiegelau Hybrid 12 . Modern Flute Glass compatible with standard commercial machines?

The Spiegelau Hybrid 9.5 oz Modern Flute Glass is designed with commercial compatibility in mind. It fits well into most standard commercial dishwasher racks for stemware, allowing for efficient washing and drying cycles. The Platinum Glass construction is also formulated to endure the higher temperatures and chemical detergents typically used in professional dishwashing machines, ensuring consistent performance in busy kitchens.

Is Spiegelau Hybrid 12 . Modern Flute Glass safe for use in commercial dishwashers?

Absolutely, the Spiegelau Hybrid 9.5 oz Modern Flute Glass is safe and specifically engineered for use in commercial dishwashers. Its Platinum Glass construction is developed to resist common issues like etching, clouding, and loss of brilliance that often plague standard glassware after repeated machine washing. This makes it a reliable choice for operations requiring frequent, high-capacity cleaning without compromising glass quality.

What materials is Spiegelau Hybrid 12 . Modern Flute Glass made of?

The Spiegelau Hybrid 9.5 oz Modern Flute Glass is made from what Spiegelau terms 'Platinum Glass.' This advanced glass formulation involves a unique production process that results in a highly durable and brilliant crystal glass. This material is specifically designed to resist scratching, marks, and changes in color or brilliance, even after extensive commercial use and repeated dishwashing cycles, ensuring a long service life.

How to maintain Spiegelau Hybrid 12 . Modern Flute Glass for long-term use?

To ensure long-term use for your Spiegelau Hybrid 9.5 oz Modern Flute Glass, focus on careful handling and proper cleaning. Avoid impacts with other glassware or hard surfaces, and always use appropriate commercial glassware racks for washing and storage. For best results, use a mild commercial detergent and ensure rinse aid is properly dispensed to prevent water spotting, then allow thorough drying before handling.

What are the physical dimensions and approximate weight of the Spiegelau Hybrid 9.5 oz Modern Flute Glass?

While exact dimensions for the Spiegelau Hybrid 9.5 oz flute glass are not provided, it is designed to a standard commercial size to fit most common stemware racks. Its height and base diameter are optimized for stability and elegant presentation. As part of a case of 12, each glass has a solid, balanced feel appropriate for professional service, without being overly heavy, aiding operational efficiency for staff. You can expect a uniform size across the case for consistent table settings.

How long can I expect the Spiegelau Hybrid 9.5 oz flute glasses to last under typical commercial use in a busy Canadian restaurant?

The Spiegelau Hybrid 9.5 oz flute glasses are constructed with Platinum Glass, which significantly enhances their lifespan in a commercial setting. With proper handling, washing, and storage, operators can expect these glasses to endure hundreds of service and dishwashing cycles without showing significant signs of wear, such as scratching or dulling. This durability translates to extended replacement cycles compared to lesser quality glassware, providing better long-term value for Canadian food service establishments. Consistent operational care is key to maximizing their longevity.

What is the recommended cleaning and maintenance procedure for the Spiegelau Hybrid 9.5 oz Modern Flute Glass to ensure its longevity?

For optimal longevity, the Spiegelau Hybrid 9.5 oz Modern Flute Glass should be washed in a commercial dishwasher using a mild, non-abrasive detergent and appropriate rinse aid. Ensure the glasses are placed securely in dedicated stemware racks to prevent movement and chipping during the cycle. After washing, allow them to air dry completely or use a lint-free polishing cloth to remove any water spots for pristine clarity. Store them in racks, not stacked, to prevent unnecessary contact and potential damage, extending their pristine appearance for many services.

Does ChickenPieces.com offer other Spiegelau flute glass models similar to the Hybrid 9.5 oz for commercial buyers?

Yes, ChickenPieces.com stocks a range of Spiegelau flute glass options suitable for various commercial needs. Besides the Hybrid 9.5 oz, we also carry the Spiegelau Style 8 oz Modern and Unique Flute Glass (CP-WEB-5514678007) for a slightly smaller capacity. For a more classic aesthetic, consider the Spiegelau Vino Grande 6 oz Modern Flute Glass (CP-WEB-5514518007) or the Spiegelau Authentis 9.25 oz Modern Flute Glass (CP-WEB-5514408029). These alternatives offer similar Spiegelau quality with variations in design and capacity to match different operational requirements.

What specific types of beverages or events are best suited for the Spiegelau Hybrid 9.5 oz Modern Flute Glass?

The Spiegelau Hybrid 9.5 oz Modern Flute Glass is ideally suited for serving champagne, prosecco, cava, and other sparkling wines where visual appeal is paramount. Its design enhances effervescence, making it perfect for upscale restaurants, hotel bars, and high-end catering events like weddings, galas, and corporate celebrations. The capacity allows for generous pours while maintaining the wine's bubbles. It's also a strong choice for establishments that prioritize durable, elegant glassware capable of handling frequent use during busy service periods.

Can the Spiegelau Hybrid flute glasses resist glass etching or cloudiness after repeated commercial dishwashing cycles?

Yes, a key benefit of the Spiegelau Hybrid flute glasses, particularly their Platinum Glass construction, is their enhanced resistance to glass etching and cloudiness. This specialized material and production process makes them significantly more resilient against the harsh conditions of commercial dishwashers, including high temperatures and strong detergents. Operators can rely on these glasses to maintain their clarity and brilliance over extensive periods of use, which is critical for presenting beverages professionally and reducing the need for frequent replacements in a busy Canadian food service operation.

How durable is the fine rim of the Spiegelau Hybrid 9.5 oz flute glass for high-volume operations?

The fine rim of the Spiegelau Hybrid 9.5 oz flute glass is designed for both elegance and durability, a crucial balance for high-volume operations. While offering a sophisticated drinking experience, its construction benefits from the overall resilience of the Platinum Glass, making it more resistant to chipping and micro-fractures than many standard glassware options. Operators will find it stands up well to frequent use, handling, and commercial dishwashing cycles, contributing to fewer replacements and consistent presentation, provided staff follow proper handling protocols during service and cleanup.

Are the Spiegelau Hybrid 9.5 oz flute glasses designed for stackable storage to save space in busy kitchens?

The Spiegelau Hybrid 9.5 oz flute glasses are not designed for direct stacking on top of each other, as this can lead to chipping, scratching, and breakage, especially with stemmed glassware. To effectively save space and protect your investment in busy commercial kitchens, it's recommended to store these glasses in specialized commercial glassware racks. These racks securely hold multiple glasses, protecting them during transport, washing, and storage, and can often be stacked themselves to optimize vertical space within a shelving unit or cart. Proper rack storage prevents damage and ensures glasses are ready for service.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Spiegelau Hybrid 12/Case 9.5 oz. Modern Flute Glass

Name: Spiegelau Hybrid 12/Case 9.5 oz. Modern Flute Glass
Brand: SPIEGELAU
SKU: CP-WEB-5514328029

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD536.99

Item Number

4003322251996

Brand

SPIEGELAU

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 5 - 14 and get 5% off
Buy 15 - 29 and get 7% off
Buy 30 or above and get 12% off

Description

Jamie

Concession & Event Specialist

Spiegelau Hybrid Modern Flute 9.5 oz 12/Case

The Hybrid collection represents Spiegelau's response to the ongoing sommelier debate about traditional flutes versus tulip-shaped sparkling glasses. The Hybrid Modern Flute takes a middle path: taller and narrower than a universal glass to preserve the visual drama of rising bubbles, but with a gently widened mid-bowl that allows the aromatic complexity of premium Champagne and sparkling wines to express more fully than a purely cylindrical flute permits. It is the contemporary sparkling glass for operators who want to signal sophistication to wine-aware guests.

At $536.99/12-case (~$44.75/glass) the Hybrid sits between the Vino Grande and Authentis tiers a strong choice for wine bars and modern restaurants that want to serve sparkling wine in a glass that generates conversation as well as pleasure.

Case price: $536.99 (12 glasses) $44.75/glass
Best for: Modern wine bars, contemporary fine dining, champagne programs, cocktail bars with sparkling lists

ChickenPieces.com premium restaurant glassware wholesale Canada.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Spiegelau Hybrid 12/Case 9.5 oz. Modern Flute Glass

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Spiegelau Hybrid Modern Flute 9.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

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YOUR SHOPPING BASKET

Spiegelau Hybrid 12/Case 9.5 oz. Modern Flute Glass

Bulk Discount Rates

Spiegelau Hybrid Modern Flute 9.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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