What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Are spiegelau wine glasses good?

Spiegelau is known for producing high-quality glassware, and the Authentis 9.25 oz. Modern Flute Glass specifically upholds this reputation. It is crafted from Platinum Glass, which is designed for commercial durability, resisting scratching and maintaining brilliance through frequent use. This makes them a reliable choice for busy hospitality environments where longevity and pristine presentation are crucial for service consistency. They are engineered to enhance the effervescence and aroma of sparkling wines, validating their quality in professional settings.

Are spiegelau glasses good?

Yes, Spiegelau glasses are generally regarded as good, particularly within the hospitality sector where durability meets aesthetic appeal. The brand focuses on creating functional, resilient glassware for professional use. The Authentis 9.25 oz. flute, for example, combines a delicate, elegant aesthetic with the robust resilience of Platinum Glass, making it suitable for high-volume operations where glasses need to withstand frequent washing and handling. Their design specifically caters to enhancing the beverage experience, which is a critical aspect of their appeal for professional buyers.

How to store Spiegelau Authentis 12 . Modern Flute Glass for maximum shelf life?

To maximize the operational lifespan of your Spiegelau Authentis flutes, proper storage is paramount. Always store these glasses in dedicated commercial glassware racks or their original cases, ensuring they are not stacked directly on top of each other. This critical step prevents rim chipping and stem breakage, which are common issues in busy operations. Make sure they are completely dry before storing to avoid the potential for water spots and etching over time, preserving their clarity.

Is Spiegelau Authentis 12 . Modern Flute Glass compatible with standard commercial machines?

Yes, the Spiegelau Authentis 9.25 oz. Modern Flute Glass is specifically designed for compatibility with standard commercial dishwashers. Its Platinum Glass construction is engineered to withstand the rigours of repeated high-temperature washing cycles, actively resisting clouding, etching, and loss of brilliance. However, for optimal results and to prevent physical damage, ensure that your dishwasher racks are appropriate for delicate stemware, using specialized racks designed for flutes to secure them properly during the wash process.

Is Spiegelau Authentis 12 . Modern Flute Glass safe for use in commercial dishwashers?

Absolutely, the Spiegelau Authentis 9.25 oz. Modern Flute Glass is safe for use in commercial dishwashers. These glasses are manufactured using Spiegelau's proprietary Platinum Glass process, which significantly enhances their durability and resistance to the etching and clouding often associated with commercial washing chemicals and high temperatures. For optimal performance and to prevent physical damage, ensure they are correctly placed in open-rack dishwashing systems or specialized glass racks that provide proper protection for their delicate stems and rims during the cycle.

What materials is Spiegelau Authentis 12 . Modern Flute Glass made of?

The Spiegelau Authentis 9.25 oz. Modern Flute Glass is crafted from Spiegelau's proprietary Platinum Glass. This material is a lead-free crystal glass formulation renowned for its exceptional brilliance, clarity, and significantly enhanced durability. The Platinum Glass process involves exposing the molten glass to platinum, which effectively removes microscopic impurities and imperfections. This results in glass that boasts superior resistance to scratching, breakage, and the loss of brilliance, even after thousands of commercial dishwasher cycles.

How to maintain Spiegelau Authentis 12 . Modern Flute Glass for long-term use?

Maintaining your Spiegelau Authentis 9.25 oz. flutes for long-term use involves consistent adherence to proper care practices. Always use commercial dishwasher detergents specifically formulated for glassware and ensure correct rinse aid dosage to prevent water spotting. After washing, hand-polish the glasses with a clean, lint-free microfibre cloth, focusing on any remaining water marks or smudges, to achieve a pristine shine. Finally, store them correctly in dedicated racks or their original cases to avoid contact damage, as even durable glass can chip from impact.

What are the dimensions and weight specifications for the Spiegelau Authentis 9.25 oz. Modern Flute Glass?

While exact dimensions like height and base diameter per glass are not provided in the product details, the Spiegelau Authentis 9.25 oz. Modern Flute Glass is characterized by its elegant, elongated design with a thin, petite stem and fine rim. Each case contains 12 glasses, and the overall weight for shipping would reflect this quantity, typically packed securely for commercial transport. These flutes are designed to fit standard commercial glass racks, ensuring operational efficiency within a busy professional environment. For specific logistical planning, approximate dimensions can usually be found on the manufacturer's complete spec sheet.

How long does the Spiegelau Authentis 9.25 oz. Modern Flute Glass typically last under commercial use?

The Spiegelau Authentis 9.25 oz. Modern Flute Glass is engineered for significant longevity in commercial environments due to its Platinum Glass construction. This advanced material greatly enhances resistance to breakage, chipping, scratching, and actively maintains brilliance even after frequent washing in commercial dishwashers. While exact lifespans vary based on individual handling practices and operational volume, many operators report these glasses enduring for hundreds, if not thousands, of cycles, significantly outperforming less durable alternatives. Consistent proper handling and dedicated storage are key factors influencing their extended operational life.

What is the recommended cleaning and maintenance procedure for the Spiegelau Authentis 9.25 oz. Modern Flute Glass?

For optimal cleaning and maintenance, the Spiegelau Authentis 9.25 oz. Modern Flute Glasses should be washed in a commercial dishwasher using a high-quality glass-specific detergent and an appropriately dosed rinse aid. After washing, immediately remove them and either allow them to air dry completely or, for a truly pristine, streak-free finish, hand-polish them with a clean, lint-free microfibre cloth. Avoid twisting the stem when polishing the bowl to prevent undue stress. Always store them inverted in specialized racks to prevent dust accumulation and to protect the delicate rim and stem from chipping or breakage.

What makes Platinum Glass more durable for commercial settings?

Spiegelau's Platinum Glass is a lead-free crystal formulation that undergoes a unique manufacturing process where molten glass is exposed to platinum. This process effectively eliminates microscopic imperfections and impurities that can weaken standard glass, making it significantly more resistant to breakage, chipping, and scratching. For commercial settings, this translates directly to reduced replacement costs and sustained aesthetic appeal, even after extensive use and repeated dishwashing cycles. This enhanced durability provides a reliable, high-performance option for busy operations where glassware needs to withstand rigorous daily demands.

Can the thin stem of the Spiegelau Authentis flute withstand high-volume service?

Yes, despite its thin, petite appearance, the stem of the Spiegelau Authentis 9.25 oz. flute is specifically designed with commercial resilience in mind. While all stemware requires careful handling in high-volume settings, the Platinum Glass construction significantly strengthens the overall integrity of the glass, including the stem. This design successfully balances elegance with robust functionality, allowing it to withstand the demands of busy bars, banquet halls, and catering events when handled and stored properly. It is built to last through continuous, high-turnover service periods.

Does the Spiegelau Authentis 9.25 oz. flute glass enhance the presentation of sparkling beverages?

Absolutely. The design of the Spiegelau Authentis 9.25 oz. flute is precisely engineered to enhance the presentation and sensory experience of champagne and sparkling wines. Its elongated bowl and critically designed fine rim allow for the beautiful display of effervescence, showcasing the continuous stream of bubbles and the visual clarity of the beverage. The elegant profile and thin stem contribute to a sophisticated table setting, elevating the perceived value and overall enjoyment for your guests, which is a crucial aspect for high-end dining and professional event service.

What other Spiegelau flute glass options are available at ChickenPieces.com?

ChickenPieces.com offers a selection of Spiegelau flute glasses designed to suit various operational needs and aesthetic preferences. Beyond the Authentis 9.25 oz. Modern Flute Glass (https://www.chickenpieces.com/spiegelau-authentis-12-case-9-25-oz-modern-flute-glass/), you can also find options like the Spiegelau Style 12/Case 8 oz. Modern and Unique Flute Glass (https://www.chickenpieces.com/spiegelau-style-12-case-8-oz-modern-and-unique-flute-glass/), the Spiegelau Vino Grande 12/Case 6 oz. Modern Flute Glass (https://www.chickenpieces.com/spiegelau-vino-grande-12-case-6-oz-modern-flute-glass/), and the Spiegelau Hybrid 12/Case 9.5 oz. Modern Flute Glass (https://www.chickenpieces.com/spiegelau-hybrid-12-case-9-5-oz-modern-flute-glass/). These variations provide different capacities and aesthetic profiles, allowing operators to select the optimal fit for their specific venue and beverage menu offerings.

Is the fine rim on this flute glass prone to chipping during commercial operations?

The fine rim of the Spiegelau Authentis 9.25 oz. Modern Flute Glass is designed to provide a delicate drinking experience, yet its Platinum Glass construction offers significantly enhanced chip resistance compared to standard glassware. While no glassware is entirely impervious to chipping from heavy impact or extreme mishandling, the advanced material and careful craftsmanship substantially reduce the likelihood of rim damage under normal commercial handling and proper rack storage. Implementing staff training on correct handling, washing, and racking protocols further minimizes the risk of rim-related issues, ensuring longer glass life.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Spiegelau Authentis 12/Case 9.25 oz. Modern Flute Glass

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$439.66

Item Number

829381389104

Brand

SPIEGELAU

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 5 - 14 and get 5% off
Buy 15 - 29 and get 7% off
Buy 30 or above and get 12% off

Description

Jamie

Concession & Event Specialist

Spiegelau Authentis Modern Flute 9.25 oz 12/Case

The Authentis Modern Flute brings Spiegelau's sommelier-tier construction to sparkling wine service. At 9.25 oz, this flute delivers the perfect proportion for a 4–5 oz Champagne or Crémant pour generous enough to show the wine's rising bubbles and colour, restrained enough to maintain a cool serving temperature across a long service. The Authentis crystal walls are the thinnest in the Spiegelau range outside of Definition, making every bubble column and golden highlight visible with exceptional clarity.

For fine dining and wine bars running a serious sparkling program tasting menus with wine pairings, prestige Champagne by the glass, grower Champagne flights the Authentis flute is the correct vessel choice. At $551.99/12-case (~$46/glass) it pairs naturally with the Authentis red and white wine program for a cohesive, high-level table.

Case price: $551.99 (12 glasses) ~$46/glass
Best for: Fine dining, wine bars, champagne by-the-glass programs, tasting menus

ChickenPieces.com premium restaurant glassware wholesale Canada.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Spiegelau Authentis 12/Case 9.25 oz. Modern Flute Glass

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Spiegelau Authentis Modern Flute 9.25 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Spiegelau Authentis 12/Case 9.25 oz. Modern Flute Glass

Bulk Discount Rates

Spiegelau Authentis Modern Flute 9.25 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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