What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Spiegelau 12 Willsberger . Burgundy Wine Glass for maximum shelf life?

To ensure maximum operational lifespan for the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass, proper storage is crucial. Always store these glasses in specialized stemware racks or compartmentalized crates designed to prevent contact between individual pieces. This minimizes the risk of chipping on the rim or base, and scuffing on the bowl. Avoid stacking them directly without protection, as the delicate crystal can be prone to pressure damage over time.

Is Spiegelau 12 Willsberger . Burgundy Wine Glass compatible with standard commercial machines?

The Spiegelau Willsberger 24.5 oz Burgundy Wine Glass is generally compatible with standard commercial dishwashers, especially when used with appropriate stemware racks. The product description notes its resistance to scratching and loss of brilliance, which indicates it's built for demanding use. However, always ensure your dishwasher's rack system securely holds the stemware to prevent movement and potential breakage during high-pressure cycles. Using a high-quality glass-friendly detergent is also recommended to maintain clarity.

Is Spiegelau 12 Willsberger . Burgundy Wine Glass safe for use in commercial dishwashers?

Yes, the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass is safe for use in commercial dishwashers. It is independently verified for resistance against scratching, markings, and loss of brilliance, making it suitable for the rigorous cleaning demands of a professional kitchen. For optimal long-term clarity and to prevent etching, ensure proper water hardness levels and use commercial detergents specifically formulated for crystal and glassware. Always use appropriate racking to prevent impact damage.

What materials is Spiegelau 12 Willsberger . Burgundy Wine Glass made of?

The Spiegelau Willsberger 24.5 oz Burgundy Wine Glass is crafted from hand-blown crystal glass. This material choice is significant for wine service, as crystal glass typically offers superior clarity and brilliance compared to standard soda-lime glass, enhancing the visual presentation of the wine. The hand-blown nature also contributes to the refined aesthetic and balanced feel of each glass, which are important characteristics for high-end dining experiences. Its composition is engineered for both beauty and durability in a commercial setting.

How to maintain Spiegelau 12 Willsberger . Burgundy Wine Glass for long-term use?

Maintaining the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass for long-term use involves consistent, careful handling and cleaning practices. Beyond using commercial dishwashers with proper racking, consider hand washing and polishing for particularly delicate or high-volume items to minimize wear. Avoid sudden temperature changes that can induce thermal shock, which can lead to cracks, especially when transitioning from hot wash cycles to cold rinsing or vice-versa. Regular inspection for chips or cracks also helps prevent further damage and ensures guest safety.

What are the typical dimensions and case weight specifications for the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass?

While specific individual glass dimensions like height or base diameter are not provided in the current product data for the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass, its design implies a substantial form factor suitable for a large bowl. For accurate physical measurements, which are critical for proper stemware racking and storage planning in commercial settings, we recommend checking the detailed product specifications on ChickenPieces.com or contacting our sales team directly. You can compare this to other Spiegelau Burgundy glasses like the 21.75 oz Style (CP-WEB-5514678000) for general size context. Case weight information is also best obtained from current product listings.

How long can I expect the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass to last under typical commercial restaurant use?

The Spiegelau Willsberger 24.5 oz Burgundy Wine Glass is designed for durability in professional environments. It is independently verified as resistant to scratching, markings, loss of brilliance, and changes in color, which directly contributes to its longevity under typical commercial use. While exact lifespan varies based on handling, washing frequency, and storage practices, operators can expect these crystal glasses to maintain their pristine appearance and structural integrity through hundreds of service cycles. Consistent use of proper stemware racks and avoiding thermal shock will significantly extend their operational life.

What is the recommended cleaning and maintenance procedure for the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass?

For optimal cleaning and maintenance of the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass, it can be safely cleaned in commercial dishwashers using appropriate stemware racks. Ensure detergents are suitable for crystal glass to prevent etching or clouding over time. After washing, polish the glasses immediately with a lint-free microfiber cloth while they are still warm to prevent water spots and enhance their brilliance. This step is particularly important for high-end presentation. Always handle by the stem or base, avoiding direct contact with the bowl, to minimize smudges.

Why is the large bowl design of the Spiegelau Willsberger 24.5 oz glass beneficial for red wine service?

The large, broad bowl of the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass is specifically designed to enhance the red wine drinking experience, particularly for delicate varietals like Pinot Noir. This ample surface area allows the wine to breathe effectively, promoting greater interaction with oxygen and encouraging the full development of its complex aromas and flavours. It helps soften tannins and release volatile aromatic compounds that might otherwise remain trapped in a smaller bowl. This design ensures each sip delivers the wine's full potential, a critical detail for professional wine service.

Can this Spiegelau Willsberger Burgundy glass be used for other types of red wine besides Burgundy varietals?

While the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass is optimized for delicate red wines like Pinot Noir, its generous bowl and elegant design make it suitable for a range of other medium-bodied to lighter-bodied red wines. Varietals such as Nebbiolo, Grenache, or even a nuanced Zinfandel could benefit from the enhanced aeration and aromatic presentation this glass provides. For heavier, bolder reds like Cabernet Sauvignon, a glass with a more tapered bowl might be preferred to concentrate intense aromas, but this Willsberger model remains a versatile choice for many red wine offerings.

How does the hand-blown crystal glass construction of the Willsberger differ from machine-made alternatives?

The hand-blown crystal glass construction of the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass offers distinct advantages over machine-made alternatives, particularly for high-end establishments. Hand-blown glasses often feature thinner walls, a lighter overall weight, and a more refined, seamless finish, which contributes to a more elegant drinking experience. This artisanal process allows for greater precision in the delicate stem and curved edges, resulting in a glass with superior balance and clarity that truly showcases the wine's visual appeal. While machine-made glasses offer consistency, hand-blown pieces bring a touch of crafted luxury.

What other Spiegelau Burgundy wine glass options are available from ChickenPieces.com for comparison?

ChickenPieces.com offers a selection of other Spiegelau Burgundy wine glasses that professional buyers might consider for different preferences or operational needs. You can find the Spiegelau 4-case Willsberger 25.6 oz Burgundy Wine Glass (CP-WEB-1416180) for a slightly larger capacity, or the Spiegelau Style 12/Case 21.75 oz. Burgundy Wine Glass (CP-WEB-5514678000) if a slightly smaller, yet still generous, bowl is desired. Additionally, we stock the Spiegelau Vino Grande 12/Case 24 oz. Burgundy Wine Glass (CP-WEB-5514518000) and the Spiegelau Authentis 12/Case 25.25 oz. Burgundy Wine Glass (CP-WEB-5514408000). These options provide flexibility when outfitting your establishment.

Are there specific handling techniques for the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass to prevent breakage?

To prevent breakage of the Spiegelau Willsberger 24.5 oz Burgundy Wine Glass, especially given its delicate crystal construction, specific handling techniques are advisable. Always grasp the glass by the stem or base, avoiding holding the bowl, which can cause pressure points or transfer oils. When placing or removing glasses from racks, do so gently and avoid bumping them against other stemware or hard surfaces. Training staff on proper carrying techniques, such as using trays or dedicated glass caddies, will also significantly reduce incidents of chipping or shattering during busy service periods.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Spiegelau 12/Case Willsberger 24.5 oz. Burgundy Wine Glass

Name: Spiegelau 12/Case Willsberger 24.5 oz. Burgundy Wine Glass
Brand: SPIEGELAU
SKU: CP-WEB-5511418000

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD620.99

Item Number

400015486880

Brand

SPIEGELAU

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 5 - 14 and get 5% off
Buy 15 - 29 and get 7% off
Buy 30 or above and get 12% off

Description

Jamie

Concession & Event Specialist

Spiegelau Willsberger Burgundy Wine Glass 24.5 oz 12/Case

The Willsberger collection is Spiegelau's classic benchmark line elegant without being flashy, refined without being minimalist, designed for the established full-service restaurant that wants quality crystal with a timeless aesthetic. The 24.5 oz Burgundy glass delivers the generous bowl that Pinot Noir and Burgundy-style reds require in a graceful, traditional silhouette that has graced fine dining tables for decades without looking dated.

At $620.99/12-case (~$51.75/glass) the Willsberger Burgundy sits between the Salute and Authentis tiers a mid-to-upper range glass with the bowl size and crystal quality of a serious fine-dining program. For established hotel dining rooms, classic fine dining restaurants, and country clubs that want traditional elegance over contemporary design, this is the natural choice.

Case price: $620.99 (12 glasses) $51.75/glass
Best for: Classic fine dining, hotel dining rooms, country clubs, established restaurant programs, formal banquets

ChickenPieces.com premium restaurant glassware wholesale Canada.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Spiegelau Willsberger Burgundy Wine Glass 24.5 oz 12/Case

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Spiegelau 12/Case Willsberger 24.5 oz. Burgundy Wine Glass

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Spiegelau Willsberger Burgundy Wine Glass 24.5 oz 12/Case

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