What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Spiegelau 12 Perfect Serve Old Fashioned Glass for maximum shelf life?

Proper storage is key to extending the life of your Spiegelau 9.25 oz Perfect Serve Old Fashioned glasses. Always store them in dedicated glass racks or their original case to prevent direct contact between glasses, which causes chips and scratches. When stacking, use appropriate dividers if the glasses aren't designed for nesting. Ensure storage areas are clean and free of abrasive debris. This methodical approach reduces breakage and keeps the cut-glass design pristine, maintaining its upscale appeal for your customers.

Is Spiegelau 12 Perfect Serve Old Fashioned Glass compatible with standard commercial machines?

Yes, the Spiegelau 9.25 oz Perfect Serve Old Fashioned glasses are designed for commercial use and are generally compatible with standard commercial glass washing machines. Their robust construction handles the typical cycles. However, we always recommend using appropriate glass racks to secure them during the wash cycle and prevent chipping. Ensure your dish machine's detergent and rinse aid are suitable for glassware to maintain clarity and prevent etching over time. Regularly check water temperature settings; extreme thermal shock can cause stress.

What materials is Spiegelau 12 Perfect Serve Old Fashioned Glass made of?

The Spiegelau 9.25 oz Perfect Serve Old Fashioned Glass is crafted from high-quality, lead-free crystal glass. This material provides exceptional brilliance and clarity, allowing the vibrant colours of your cocktails and the rich hues of spirits to truly shine. The crystal composition also contributes to the glass's durability and its distinctive heavyweight feel, which adds to the perceived value for guests. It's engineered to withstand the rigours of a professional food service environment while maintaining its elegant aesthetic.

How to maintain Spiegelau 12 Perfect Serve Old Fashioned Glass for long-term use?

For long-term use, maintaining your Spiegelau 9.25 oz Perfect Serve Old Fashioned glasses involves consistent and careful handling. Beyond proper storage and commercial dishwasher use, always handle them by the base, not the rim, to minimize stress points. Implement a routine inspection process for chips or cracks before service, removing any compromised pieces. Consider using a de-limer periodically in your dish machine to combat hard water spots and maintain the glass's clarity. This diligence ensures the cut-glass design continues to impress patrons for years.

What are the typical dimensions and individual weight specifications for the Spiegelau Perfect Serve 9.25 oz Old Fashioned Glass?

While specific dimensions like height and diameter are not explicitly provided, these 9.25 oz Old Fashioned glasses are designed with a classic rocks glass profile, suitable for standard commercial bar setups and glass racks. The product description highlights a "heavyweight construction," indicating a substantial feel that contributes to durability and perceived quality, typical for Spiegelau's professional line. This weightiness helps prevent accidental tipping and provides a stable feel for drinks on the rocks.

What is the expected lifespan of the Spiegelau Perfect Serve 9.25 oz Old Fashioned Glass under typical commercial use in a busy establishment?

Under typical commercial use, including daily washing in industrial dishwashers and frequent handling, the Spiegelau Perfect Serve 9.25 oz Old Fashioned glasses are designed for extended durability. While lifespan varies based on staff training, handling protocols, and equipment settings, their heavyweight construction and lead-free crystal are engineered to resist chipping and maintain clarity longer than standard glassware. Implementing proper storage and handling procedures, as mentioned in previous FAQs, will significantly contribute to their longevity.

What is the recommended cleaning and maintenance procedure for the Spiegelau Perfect Serve 9.25 oz Old Fashioned glasses in a commercial setting?

For optimal cleaning, these Spiegelau 9.25 oz Old Fashioned glasses should be washed in a commercial dishwasher using a glass-specific detergent and rinse aid. Load them securely in appropriate glass racks to prevent movement and contact during the wash cycle, which can cause chipping. After washing, allow them to air dry completely or use a lint-free polishing cloth for added brilliance, especially for cut-glass designs. Regular delime cycles for your dishwasher will help prevent mineral buildup on the glass surface.

How does the "heavyweight construction" of the Spiegelau Perfect Serve 9.25 oz Old Fashioned Glass benefit a professional food service setting?

The heavyweight construction of the Spiegelau Perfect Serve 9.25 oz Old Fashioned Glass offers several operational benefits. It provides a sense of quality and luxury to the customer, enhancing the perceived value of the beverage being served. From an operational standpoint, the added weight makes the glass more stable on trays and counters, reducing spills and accidental tipping, which is crucial in a busy bar or restaurant environment. This contributes to a premium guest experience while also improving front-of-house efficiency.

What specific types of drinks are best suited for the 9.25 oz capacity of the Spiegelau Perfect Serve Old Fashioned Glass?

The 9.25 oz capacity of this Spiegelau glass is specifically designed for classic whiskey-based drinks, spirits served on the rocks, and other cocktails that traditionally use a larger ice cube or sphere. This includes the Old Fashioned, Negroni, Sazerac, and various whiskey sours. The volume allows for a generous pour, ample ice, and garnishes, while still leaving enough headspace for aromatics to develop, enhancing the overall drinking experience for patrons.

Can the Spiegelau Perfect Serve 9.25 oz Old Fashioned glasses be effectively used for purposes other than whiskey or cocktails in a commercial setting?

Absolutely. While optimized for whiskey and classic cocktails, the elegant design and robust construction of the Spiegelau Perfect Serve 9.25 oz Old Fashioned glasses make them versatile for other applications. They can be used for serving high-end non-alcoholic beverages, mocktails, or even as sophisticated water glasses in fine dining establishments. The aesthetic appeal and comfortable weight elevate the presentation of any drink, contributing to a premium guest experience across your menu.

What other Spiegelau Perfect Serve glassware options are available from ChickenPieces.com to complement this Old Fashioned glass?

ChickenPieces.com offers a range of Spiegelau Perfect Serve glassware to complete your bar's collection. You can find larger Spiegelau 12/Case Perfect Serve 12.5 oz. Rocks Fashioned Glasses (https://www.chickenpieces.com/spiegelau-12-case-perfect-serve-12-5-oz-rocks-fashioned-glass/) for more generous pours or other cocktail styles. We also stock the Spiegelau 12/Case Perfect Serve 11.75 oz. Collins Glass (https://www.chickenpieces.com/spiegelau-12-case-perfect-serve-11-75-oz-collins-glass/) and the Spiegelau 12/Case Perfect Serve 5.5 oz. Elegant Martini Glass (https://www.chickenpieces.com/spiegelau-12-case-perfect-serve-5-5-oz-elegant-martini-glass/) to ensure you have the appropriate vessel for every drink on your menu, maintaining a cohesive aesthetic.

How does the "cut-glass design" of the Spiegelau Perfect Serve 9.25 oz Old Fashioned Glass impact operational efficiency and overall aesthetic appeal?

The elegant cut-glass design of the Spiegelau Perfect Serve 9.25 oz Old Fashioned Glass significantly enhances its aesthetic appeal, giving it a retro-inspired, sophisticated look that elevates beverage presentation. This visual element contributes to a premium dining or drinking experience, impressing guests. Operationally, while it doesn't directly impact pouring speed, the structured surface can offer a slightly better grip, reducing the chance of slips, especially when glasses are wet or handled frequently in a fast-paced bar environment.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Spiegelau 12/Case Perfect Serve 9.25 oz Old Fashioned Glass

Name: Spiegelau 12/Case Perfect Serve 9.25 oz Old Fashioned Glass
Brand: SPIEGELAU
SKU: CP-WEB-5514508017

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD383.99

Item Number

4003322258001

Brand

SPIEGELAU

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 5 - 14 and get 5% off
Buy 15 - 29 and get 7% off
Buy 30 or above and get 12% off

Description

Jamie

Concession & Event Specialist

Spiegelau Perfect Serve Old Fashioned Glass 9.25 oz 12/Case

The Perfect Serve collection is Spiegelau's purpose-engineered bar glassware line each glass co-designed with leading bartenders to optimize the drinking experience for its specific category. The 9.25 oz Old Fashioned glass is the classic rocks glass executed in premium Spiegelau crystal: a heavy, stable base that anchors the glass on any bar top, straight sides that showcase the cocktail's colour and ice presentation, and the fine crystal clarity that makes a well-built Old Fashioned look as good as it tastes.

The compact 9.25 oz format is ideal for standard double-spirit pours over a hand-cut ice cube or standard rocks cube. The wide mouth opening is essential for building cocktails directly in the glass muddling ingredients, expressing citrus peel and releases the aromatic compounds of whisky and spirit-forward cocktails at the nose. At $383.99/12-case (~$32/glass) Perfect Serve delivers genuine quality for serious cocktail bars.

Case price: $383.99 (12 glasses) ~$32/glass
Best for: Cocktail bars, whisky bars, hotel bars, fine dining cocktail programs, upscale casual

ChickenPieces.com premium bar glassware wholesale Canada.

Warranty Information

Standard manufacturer warranty applies to the Spiegelau Perfect Serve glassware. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Spiegelau 12/Case Perfect Serve 9.25 oz Old Fashioned Glass

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Spiegelau Perfect Serve Old Fashioned Glass 9.25 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Spiegelau 12/Case Perfect Serve 9.25 oz Old Fashioned Glass

Bulk Discount Rates

Spiegelau Perfect Serve Old Fashioned Glass 9.25 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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