What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What does hickory smoked bbq sauce taste like?

Hickory smoked BBQ sauce, like this Sauce Craft Select, typically tastes bold with a deep, smoky flavour profile derived from real hickory wood aromatics. It's balanced with the sweetness of molasses and a tangy vinegar base, rounded out by savoury tomato notes. This specific formulation aims for a multi-dimensional sensory experience, making it distinct from a generic sweet or spicy sauce.

Is hickory smoked bbq sauce sweet?

Yes, Sauce Craft Select Hickory Smoked BBQ Sauce has a sweet component, primarily from its lush molasses content. This sweetness is carefully balanced with the tanginess of vinegar and the rich, savoury notes of tomato puree and hickory smoke. The goal is a complex flavour profile, not an overwhelmingly sugary one, designed to complement smoked meats rather than overpower them.

Is hickory sauce the same as bbq sauce?

Hickory sauce is generally a type of BBQ sauce, specifically one flavoured with hickory smoke. Not all BBQ sauces are hickory-flavoured; many feature other smoke profiles or no distinct smoke at all. Sauce Craft Select Hickory Smoked BBQ Sauce is indeed a BBQ sauce, distinguished by its prominent, authentic hickory smoke profile, designed to deliver that 'slow-smoked authenticity' in a commercial kitchen setting. For other flavour profiles, consider options like Sauce Craft Original BBQ Sauce Food Service.

Is kraft hickory smoked barbecue sauce gluten free?

While I can't comment on specific Kraft products, Sauce Craft Select Hickory Smoked BBQ Sauce is certified gluten-free. This means it's formulated without gluten-containing ingredients, making it suitable for operations catering to dietary restrictions. Always check the specific product label for the most up-to-date allergen information and certifications from any manufacturer, as formulations can change over time. Health Canada guidelines advise clear labelling for allergens.

Is hickory bbq sauce spicy?

Sauce Craft Select Hickory Smoked BBQ Sauce is not primarily a spicy sauce. Its flavour profile focuses on bold hickory smoke, sweet molasses, and tangy vinegar with savoury tomato notes. While it delivers a rich, complex taste, it's not engineered with a significant heat component. If you're looking for a spicier option, you might consider other Sauce Craft offerings like their Chipotle Honey BBQ Sauce, which incorporates a distinct pepper heat.

How to use Sauce Craft Select Hickory Smoked BBQ Sauce in a commercial kitchen?

In a commercial kitchen, Sauce Craft Select Hickory Smoked BBQ Sauce is designed for high-volume efficiency. It works exceptionally well as a finishing glaze for smoked meats like ribs, brisket, and pulled pork, especially during the final cooking stages. Its heavy body ensures uniform coating, making it ideal for basting, tossing wings, or saucing pulled pork for consistent portioning. Many executive chefs find it robust enough to stand up to long holds in warming units without breaking down.

How to prepare Sauce Craft Select Hickory Smoked BBQ Sauce for service?

To prepare Sauce Craft Select Hickory Smoked BBQ Sauce for service, you can use it directly from the 1-gallon jug. For warming, gently heat it in a bain-marie or steam table to your desired serving temperature, ensuring it doesn't scorch. Its high-cling consistency means it holds well at temperature, providing a glossy finish. For specific applications like a 'lacquered bark,' apply it warm during the final minutes of your smoking process to allow the molasses to caramelize with the smoke.

How to store Sauce Craft Select Hickory Smoked BBQ Sauce for maximum shelf life?

To maximize shelf life for Sauce Craft Select Hickory Smoked BBQ Sauce, store unopened 1-gallon jugs in a cool, dry place away from direct sunlight. Once a jug is opened, it should be refrigerated promptly and kept tightly sealed to maintain freshness and prevent contamination. Adhering to these practices helps ensure product quality and safety, minimizing waste in your commercial kitchen, as recommended by CFIA guidelines for food storage.

What is the case yield of Sauce Craft Select Hickory Smoked BBQ Sauce at typical professional portions?

The Sauce Craft Select Hickory Smoked BBQ Sauce comes in a case of four 1-gallon jugs, totaling 4 gallons (approximately 15.16 liters). Assuming a standard serving size of 2 fluid ounces (about 60ml) for a BBQ sandwich or a portion of ribs, a single 1-gallon jug would yield roughly 64 servings. Therefore, a 4-gallon case would provide approximately 256 servings. This high yield makes it efficient for busy operations and large catering events in the Canadian hospitality sector.

What is the shelf life of Sauce Craft Select Hickory Smoked BBQ Sauce, both sealed and after opening?

When sealed and stored properly in a cool, dry place, Sauce Craft Select Hickory Smoked BBQ Sauce typically has a long shelf life, often several months to a year, as indicated by the 'best before' date on the packaging. Once a 1-gallon jug is opened, it should be tightly resealed and refrigerated immediately. For optimal quality and food safety, aim to use the opened product within a few weeks to a month. Always refer to the specific label for precise storage and shelf life recommendations for your inventory management.

What allergens and certifications does Sauce Craft Select Hickory Smoked BBQ Sauce carry?

Sauce Craft Select Hickory Smoked BBQ Sauce is notably free from several common dietary concerns, as it is certified vegan and vegetarian friendly. It is also formulated without high-fructose corn syrup and is gluten-free, which is a significant advantage for kitchens catering to various dietary restrictions. While these dietary flags are robust, always review the most current product label and specifications for a complete list of ingredients and any other allergen information or third-party certifications, in line with Health Canada food safety guidelines.

How does the heavy body consistency of this BBQ sauce benefit high-volume applications?

The heavy body and high-cling consistency of Sauce Craft Select Hickory Smoked BBQ Sauce are engineered specifically for high-volume applications. This means the sauce adheres uniformly to proteins like ribs, brisket, and chicken, minimizing drip-off and waste during preparation and service. It provides a consistent, glossy coating, which is crucial for presentation in busy kitchens. This also ensures that each portion carries the intended flavour profile without needing excessive application, leading to better yield per gallon in a commercial setting.

Can this Sauce Craft BBQ sauce be used for marinades, or is it better as a finishing sauce?

Sauce Craft Select Hickory Smoked BBQ Sauce is primarily formulated as an excellent finishing glaze due to its robust flavour and heavy body, which helps create a beautiful 'lacquered bark' on smoked meats. However, its balanced flavour profile of molasses, tomato, and hickory also makes it versatile enough to be incorporated into marinades, especially for shorter marination times or as a flavour enhancer in rubs. For deep penetration over longer periods, you might blend it with other liquid components, but it excels as a final flavour layer. For specific marinade purposes, consider other Sauce Craft options such as their Original BBQ Sauce which might have a slightly different viscosity more suited for extended marination.

Does this Sauce Craft BBQ sauce perform well under extended holding times in a warming cabinet or steam table?

Yes, Sauce Craft Select Hickory Smoked BBQ Sauce is engineered to perform exceptionally well under the demanding conditions of a commercial kitchen, including extended holding times. Its starch-stable molasses base helps maintain consistency and prevents it from breaking down or separating when kept warm in a bain-marie, steam table, or warming cabinet. This ensures that the sauce retains its glossy appearance and flavour intensity, providing consistent quality for your guests even during peak service hours, which is critical for catering and institutional food service operations across Canada.

Where can I find other Sauce Craft BBQ sauce flavours or formats for my restaurant in Canada?

ChickenPieces.com offers a range of Sauce Craft BBQ sauces in various flavours and formats to meet diverse culinary needs in Canada. Beyond the Select Hickory Smoked BBQ Sauce, you can find options like Sauce Craft Original BBQ Sauce and Sauce Craft Honey Bourbon BBQ Sauce, typically available in 1-gallon jugs and multi-case formats suitable for food service. We distribute from Calgary, ensuring timely delivery across Alberta, British Columbia, and Saskatchewan. You can explore all available Sauce Craft products directly on our website to find the perfect fit for your menu.

Why is the 'No High Fructose Corn Syrup' label important for commercial kitchens and consumers?

The 'No High Fructose Corn Syrup' label on Sauce Craft Select Hickory Smoked BBQ Sauce is increasingly important for commercial kitchens as it aligns with growing consumer preferences for 'clean label' products and healthier ingredient profiles. Many consumers actively seek to avoid HFCS, perceiving it as less natural or less healthy than other sweeteners like molasses, which is used in this sauce. Offering products without HFCS can enhance your menu's appeal, attract a broader customer base, and demonstrate a commitment to ingredient quality, which is a key trend in the Canadian food service industry, according to Restaurants Canada reports.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Sauce Craft Hickory Smoked BBQ Sauce 1 Gallon

Name: Sauce Craft Hickory Smoked BBQ Sauce 1 Gallon - Savory Bakery
Brand: Sauce Craft
SKU: CP-WEB-125BBQHIC41G

Sauce Craft Hickory Smoked BBQ Sauce 1 Gallon - Savory Bakery

⭐ FREQUENTLY REORDERED BY BULK BUYERS

$284.74

Item Number

7424557193177

Brand

Sauce Craft

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Sauce Craft Hickory Smoked BBQ Sauce is built for operations that want genuine wood-smoke depth in every application thick, bold, and smoky enough to hold up on a hot grill without burning off or tasting thin. One gallon at $357.49 makes it a strong single-jug option for menus anchored around smoked proteins and authentic pit-style BBQ.

Deep hickory smoke profile: Real hickory wood-smoke character layered over a sweet-tangy base authentic pit BBQ flavour without the pit.
Grill-stable thickness: Heavy-bodied consistency that clings to ribs, brisket, and chicken through high-heat finishing without burning or washing off.
Signature menu potential: Bold enough to be your named house BBQ sauce put "Sauce Craft Hickory" on the menu and own the flavour story.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Sauce Craft Hickory Smoked BBQ Sauce 1 Gallon - Savory Bakery

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YOUR SHOPPING BASKET

Sauce Craft Hickory Smoked BBQ Sauce 1 Gallon - Savory Bakery

FREQUENTLY BOUGHT TOGETHER

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