What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What kind of rice is royal basmati rice?

Royal Basmati Rice is a premium variety of long-grain aromatic rice, specifically aged for 12 months. This natural aging process enhances its nutty aroma and ensures that each grain cooks up fluffy, separate, and non-sticky, distinguishing it from regular basmati or other rice types. It is meticulously harvested from the foothills of the Himalayan Mountains, providing an authentic base for high-quality culinary applications in the Canadian food service sector.

Does royal basmati rice have gluten?

No, Royal Premium Aged Basmati Rice is naturally gluten-free. This makes it an excellent choice for any food service operation catering to customers with gluten sensitivities or celiac disease, ensuring menu inclusivity without compromising on flavour or texture. The product is also Non-GMO Project Verified, Vegan, and Kosher, further expanding its versatility in diverse kitchen environments.

Does royal basmati rice have arsenic?

While all rice, including basmati, can naturally contain trace amounts of arsenic from the soil, specific arsenic testing for Royal Basmati Rice is not detailed in the product information. Consumers concerned about arsenic levels in rice can review guidelines from Health Canada, which monitors food safety standards in Canada. For precise data on heavy metals, it's best to consult the manufacturer directly or check their official product specifications if available.

Is royal basmati rice whole grain?

Royal Premium Aged Basmati Rice is typically sold as polished white basmati rice, which means the bran and germ layers have been removed, so it is not considered a whole grain. While this process contributes to its preferred fluffy texture and appearance for many culinary applications like pilafs and biryanis, it doesn't retain the full fibre content of brown basmati rice. If you specifically need a whole grain option, you would generally look for brown basmati varieties.

Is royal basmati rice organic?

The provided product data for Royal Premium Aged Basmati Rice does not specify if it is certified organic. It is labelled as Non-GMO Project Verified, Gluten-Free, Vegan, and Kosher, indicating adherence to other important dietary and production standards. If organic certification is a requirement for your food service operation, you would need to confirm with the supplier or look for products explicitly labelled as "Organic Basmati Rice."

How to use Royal Aged Basmati Rice in a commercial kitchen?

Royal Premium Aged Basmati Rice is ideal for high-volume commercial kitchen use, particularly for dishes like premium pilafs, biryanis, and consistent side dishes. Its 12-month natural aging ensures a non-sticky, fluffy texture, even when prepared in industrial rice cookers. For optimal results, especially for high-end presentations, consider soaking the grains for 30 minutes before cooking, which allows for maximum grain expansion and a visually appealing "needle-thin" profile.

How to prepare Royal Aged Basmati Rice for service?

To prepare Royal Aged Basmati Rice for service, we recommend rinsing the grains thoroughly until the water runs clear, then soaking them for about 30 minutes before cooking. This "Royal Steam Method" softens the outer layer, helping the aged grains expand up to 2.5 times their original length, resulting in a beautifully elongated, separate grain texture. It cooks in 15-20 minutes on a stovetop or in an industrial rice cooker, delivering consistent results essential for busy restaurant or catering operations.

How to store Royal Aged Basmati Rice for maximum shelf life?

To maximize the shelf life of Royal Premium Aged Basmati Rice in a commercial setting, store the 40 lb bag in a cool, dry, and dark environment, away from direct sunlight and moisture. Ensure the bag is sealed properly after each use to prevent exposure to air and pests, ideally in an airtight container if transferring to smaller quantities. Proper storage ensures the rice maintains its optimal aroma, texture, and quality for extended periods, crucial for inventory management in busy kitchens.

What is the case yield for Royal Premium Aged Basmati Rice at typical professional portions?

A 40 lb bag of Royal Premium Aged Basmati Rice yields approximately 100-120 portions, assuming a typical cooked serving size of 6-8 ounces (around 1 cup cooked). Since this basmati rice expands up to 2.5 times its length when cooked, proper preparation techniques, including pre-soaking, can maximize yield and grain separation, making it highly efficient for high-volume operations like catering or institutional food service. Operators can accurately plan ingredient purchasing and portion control for large-scale events or daily service, optimizing food cost management.

What is the shelf life of Royal Premium Aged Basmati Rice when sealed and after opening?

When sealed and stored in a cool, dry environment, Royal Premium Aged Basmati Rice has an extended shelf life, typically several years, due to its naturally aged and dry nature. Once opened, it should ideally be transferred to an airtight container and stored similarly to maintain its quality, aroma, and prevent pest infestation, retaining optimal freshness for 12-18 months. Always refer to the specific "Best By" date printed on the bulk bag for precise guidance, which ensures the product meets its peak sensory attributes for your culinary applications.

What allergens and certifications does Royal Premium Aged Basmati Rice carry?

Royal Premium Aged Basmati Rice is naturally Gluten-Free, making it suitable for a wide range of dietary needs in food service. Additionally, it is Non-GMO Project Verified, Vegan, and certified Kosher, providing peace of mind for chefs catering to diverse client requirements and health-conscious patrons. The product does not contain common allergens such as nuts, soy, or dairy, ensuring it can be safely incorporated into menus for customers with various dietary restrictions.

How does the 12-month aging process benefit Royal Basmati Rice for food service operations?

The natural 12-month aging process of Royal Basmati Rice is critical for developing its distinctive nutty aroma and superior cooking characteristics, which are highly valued in food service. This aging reduces the moisture content in the grains, preventing stickiness and ensuring each grain remains separate and fluffy when cooked, even in large batches. This consistency is essential for dishes like biryanis and pilafs, where grain integrity and texture significantly impact the final presentation and guest satisfaction in a professional kitchen.

Can Royal Premium Aged Basmati Rice maintain its texture and quality for extended buffet service?

Yes, Royal Premium Aged Basmati Rice is well-suited for extended buffet service due to its naturally aged, non-sticky, and fluffy grain profile. The grains are designed to remain separate and distinct, preventing them from clumping or becoming mushy, even when held in warmers for several hours. Using the recommended pre-soaking method further enhances its stability, ensuring a consistent, high-quality presentation that impresses guests throughout your event or service period.

Where is Royal Premium Aged Basmati Rice sourced and distributed in Canada?

Royal Premium Aged Basmati Rice is meticulously harvested from the foothills of the Himalayan Mountains, ensuring authentic origin and quality. For the Canadian food service market, this 40 lb bulk product is sourced through our dedicated Calgary facility, which facilitates efficient distribution. This strategic distribution point ensures 2-5 day delivery across Alberta, British Columbia, and Saskatchewan, providing Western Canadian culinary operators with reliable access to this premium ingredient.

What are the key differences between Royal Premium Aged Basmati Rice and other bulk basmati options?

The primary difference for Royal Premium Aged Basmati Rice is its 12-month natural aging process, which deeply enhances its nutty aroma and ensures a superior, non-sticky texture, unlike many unaged or shorter-aged alternatives. While other bulk basmati options might be available, Royal's commitment to this aging and its Himalayan origin provides exceptionally long, slender grains that expand up to 2.5 times when cooked. This distinct quality results in a more visually appealing and consistently fluffy product, preferred by executive chefs for premium pilafs and biryanis. For comparison, you might also look at GIA Premium Quality Indian Basmati Rice, another popular choice among our customers.

How does proper pre-soaking impact the final output of Royal Basmati Rice in high-volume cooking?

Proper pre-soaking of Royal Premium Aged Basmati Rice significantly impacts its final output, especially in high-volume cooking environments. Soaking the grains for 30 minutes, as per the "Royal Steam Method," softens the outer layer, allowing the aged grain to fully expand to its maximum potential (up to 2.5 times its length). This crucial step ensures an exceptionally fluffy, separate, and "needle-thin" grain profile, which is highly desirable for upscale presentations in dishes like biryani or pilaf, improving both texture and visual appeal on the plate.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Royal Premium Aged Basmati Rice Bulk Food Service- 40 lbs

Name: Royal Premium Aged Basmati Rice Bulk Food Service- 40 lbs
Brand: Royal
SKU: CP-WEB- 112BASMATR40

⭐ FREQUENTLY REORDERED BY BULK BUYERS

$148.06

Item Number

745042001409

Brand

Royal

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

Royal Premium Aged Basmati Rice delivers the long-grain, extra-fluffy texture that professional kitchens demand this 40 lb food-service bag is built for restaurants, catering operations, and grocery distributors who can't afford to compromise on quality or value. Aged for optimal moisture balance, every grain cooks up separate and aromatic, making it the go-to choice for biryanis, pilaf, buffet service, and daily kitchen prep across Canada.

40 lb bulk bag maximizes cost-per-serving savings for high-volume operations
Aged long-grain variety cooks fluffy and non-sticky, ideal for Indian, Middle Eastern, and fusion menus
Food service ready consistent grain size and aroma batch after batch, trusted by caterers and restaurant chains

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Royal Premium Aged Basmati Rice Bulk Food Service- 40 lbs

FREQUENTLY BOUGHT TOGETHER

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YOUR SHOPPING BASKET

Royal Premium Aged Basmati Rice Bulk Food Service- 40 lbs

FREQUENTLY BOUGHT TOGETHER

Total Price

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