What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is ginger supposed to be spicy?

Yes, real ginger is absolutely supposed to be spicy. This Real Ginger Zesty and Spicy Infused Syrup captures that natural zing and warmth. It’s made with premium ginger from Fiji and pure cane sugar, delivering an authentic, earthy kick that lingers on the palate. This distinct spicy profile is what sets it apart, offering a bold flavour foundation for a range of non-beverage beverages and culinary uses.

How to use Real Ginger Zesty and Spicy Infused Syrup in a commercial kitchen?

You can use Real Ginger Zesty and Spicy Infused Syrup in a commercial kitchen as a versatile flavour foundation for non-beverage beverages and culinary applications. Dispense it directly into sparkling water for ginger sodas, add it to hot or iced teas, or create unique marinades and glazes for entrees. The professional squeezable bottle is designed for precise dosing, ensuring consistent flavour results across your menu items with minimal waste.

How to prepare Real Ginger Zesty and Spicy Infused Syrup for service?

Preparing Real Ginger Zesty and Spicy Infused Syrup for service is straightforward; it’s designed for immediate, direct use. The ergonomic, inverted squeeze bottle with its leak-proof valve allows you to dispense the syrup precisely into your beverage or dish as needed. No pre-mixing or further preparation is typically required, making it ideal for high-velocity service environments like event concessions or busy cafes where speed and consistency are key.

How to store Real Ginger Zesty and Spicy Infused Syrup for maximum shelf life?

To maximize the shelf life of Real Ginger Zesty and Spicy Infused Syrup, store it in a cool, dry place away from direct sunlight before opening. This product is shelf-stable, meaning it does not require refrigeration until the bottle has been opened. Once opened, refrigerate the syrup to maintain its fresh flavour and quality for an extended period, ensuring you get the most out out of each 16.9 fl. oz. bottle.

How to clean equipment after using Real Ginger Zesty and Spicy Infused Syrup?

Cleaning equipment after using Real Ginger Zesty and Spicy Infused Syrup typically involves standard commercial kitchen cleaning procedures. Since it's a water-soluble syrup, warm soapy water followed by a thorough rinse is usually sufficient for dispensing nozzles, containers, and work surfaces. Regular cleaning prevents any sugar residue buildup and maintains hygiene, which is crucial for compliance in food service operations like schools or hospitals.

What is the recommended ratio or dilution for Real Ginger Zesty and Spicy Infused Syrup?

The recommended ratio or dilution for Real Ginger Zesty and Spicy Infused Syrup varies depending on the specific application and desired intensity. For sparkling ginger beverages or lemonades, a common starting point might be 0.5 to 1 fluid ounce per 8-10 fluid ounces of liquid, but adjust to taste. For culinary glazes or dressings, you might use it more concentrated. Always begin with a smaller amount and add more to achieve your preferred flavour balance.

What is the typical yield of Real Ginger Zesty and Spicy Infused Syrup per case?

The typical yield of Real Ginger Zesty and Spicy Infused Syrup depends on how many bottles are packed per case and your specific serving size. A standard case of Real syrups often contains 6 bottles of 16.9 fl. oz. (500ml) each. If you use 1 fl. oz. per serving, one 16.9 fl. oz. bottle yields approximately 16-17 servings, meaning a 6-bottle case would yield around 96-102 servings for your convenience store or event concession.

What is the recommended serving size when using Real Ginger Zesty and Spicy Infused Syrup?

The recommended serving size when using Real Ginger Zesty and Spicy Infused Syrup is generally between 0.5 to 1 fluid ounce (15-30ml) per 8-12 fluid ounce beverage, depending on the desired intensity and the specific beverage application. For instance, a light ginger lemonade might use 0.5 oz, while a bolder spiced tea could use 1 oz. Always experiment to find the optimal balance for your target customers, ensuring a consistent and satisfying flavour profile.

What are the typical case dimensions and pallet configuration for Real Ginger Zesty and Spicy Infused Syrup for distribution in Canada?

A typical case of Real Ginger Zesty and Spicy Infused Syrup, containing 6 x 16.9 fl. oz. bottles, generally measures around 10 inches in length, 7 inches in width, and 8 inches in height. For pallet configuration, you could expect to fit approximately 100-120 cases per standard pallet, stacked about 5-6 layers high. This efficient configuration is beneficial for optimizing storage in distribution warehouses and for bulk orders destined for grocery chains or large event concessions across Canada.

What is the best-before shelf life for Real Ginger Zesty and Spicy Infused Syrup in storage and once it's opened for use?

Real Ginger Zesty and Spicy Infused Syrup is shelf-stable, meaning it has a significant shelf life when unopened and stored in a cool, dry place. The specific best-before date is printed on the packaging, typically offering a long lead time for inventory management in distribution warehouses and for convenience stores. Once opened, for optimal flavour and quality, it is recommended to refrigerate the syrup and use it within a few weeks to ensure freshness for your customers.

Are the 16.9 fl. oz. bottles of Real Ginger Zesty and Spicy Infused Syrup recyclable under Canadian provincial deposit programs?

Yes, the 16.9 fl. oz. (500ml) plastic bottles for Real Ginger Zesty and Spicy Infused Syrup are typically accepted under provincial beverage container recycling and deposit programs across Canada, including Alberta. Food service operators in convenience stores, hotels, and event venues can advise their customers to return the empty bottles to designated collection depots to reclaim any deposit paid. This aligns with environmental responsibility and provincial regulations for beverage containers.

How does the squeezable bottle design of Real Ginger Zesty and Spicy Infused Syrup benefit vending operators and office breakrooms?

The ergonomic, inverted squeezable bottle design of Real Ginger Zesty and Spicy Infused Syrup significantly benefits vending operators and office breakrooms by offering precise, mess-free dispensing. The leak-proof valve ensures that the syrup doesn't drip, keeping serving areas clean and minimizing waste. This makes it easy for individuals to customize their beverages, promoting self-serve hydration and reducing labour for staff managing these amenity stations. It's a reliable option for consistent flavour delivery without the usual hassle of pumps or spoons.

Can hotel housekeeping use Real Ginger Zesty and Spicy Infused Syrup as an in-room amenity for guests?

Yes, hotel housekeeping can certainly offer Real Ginger Zesty and Spicy Infused Syrup as an elevated in-room amenity. The 16.9 fl. oz. bottle size is convenient for placement and the shelf-stable nature means it doesn't require refrigeration until opened, simplifying storage. Guests can use it to create their own non-beverage ginger-infused sparkling waters or teas, providing a unique and customizable beverage option that enhances their stay. Its professional-grade quality ensures a premium experience.

What specific hydration-focused use cases does Real Ginger Zesty and Spicy Infused Syrup support for event concessions and stadiums?

Real Ginger Zesty and Spicy Infused Syrup is excellent for hydration-focused use cases at event concessions and stadiums, particularly for crafting refreshing non-beverage beverages. It can be quickly dispensed into plain or sparkling water, creating invigorating ginger sodas or infused waters that are popular with patrons. For high-volume service, it acts as a quick and consistent flavour base for ginger-infused lemonades or iced teas. The bold, spicy profile offers a more engaging alternative to plain water, encouraging greater fluid intake during events.

What is the sourcing and quality commitment behind the ginger used in Real Ginger Zesty and Spicy Infused Syrup?

The Real Ginger Zesty and Spicy Infused Syrup features premium ginger sourced directly from Fiji, known for its high-quality ginger roots. This commitment to specific origin sourcing ensures an authentic and consistent flavour profile, delivering the bold, sharp, and earthy notes expected from real ginger puree. By using only 100% pure cane sugar alongside this premium ginger, the brand maintains a high standard for its infused syrups, which is critical for food service operators who need reliable ingredients for their beverage programs.

Does ChickenPieces.com offer other Real Infused Syrup flavours or sizes besides the Ginger Zesty and Spicy option?

Yes, ChickenPieces.com stocks a range of Real Infused Syrups beyond just the Ginger Zesty and Spicy option. We carry other popular flavours like Real Watermelon Puree Infused Syrup and Real Strawberry Flavor Puree Infused Syrup, all in the convenient 16.9 fl. oz. (500ml) squeezable bottle format. These are ideal for expanding your non-beverage beverage menu in cafes, hotels, or convenience stores, offering diverse flavour choices to meet varying customer preferences. You can find these other options on our website, such as Real Watermelon Puree Refreshingly Infused Syrup - 16.9 fl. oz at https://www.chickenpieces.com/real-watermelon-puree-refreshingly-infused-syrup-16-9-fl-oz/.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Real Ginger Zesty and Spicy Infused Syrup

Name: Real Ginger Zesty and Spicy Infused Syrup - 16.9 fl. oz.
Brand: Real
SKU: REALGINGERSYRUP - 1PK

Real Ginger Zesty and Spicy Infused Syrup - 16.9 fl. oz.

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

$CAD32.99

Item Number

829381456257

Brand

Real

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Real Ginger Zesty & Spicy Infused Syrup The beverage service staff's Secret Weapon for Bold Heat

Ginger is one of the most versatile beverage station ingredients in existence it bridges beverage products, cuts sweetness, and delivers a warming heat that makes non-beverage beverages genuinely exciting. Real Brand's ginger syrup captures the full character of fresh-pressed ginger in a shelf-stable concentrate: bold, zesty, with that slow-building spice that artificial flavouring completely misses. Replace ginger beer in your Moscow Mules to control sweetness and heat independently.

Works with vodka, bourbon, rum, and sparkling water. Essential for Mules, Dark & Stormys, Bee's Knees riffs, and any spiced non-beverage beverages program. One 16.9 oz bottle yields 20+ servings with consistent heat and flavour.

Volume: 16.9 fl oz (500 ml) | Servings: 20+ per bottle
Profile: Bold, zesty ginger with slow-building spice
Pairs with: Vodka, bourbon, rum, sparkling water
Signature uses: Moscow Mule, Dark & Stormy, Ginger Sour

Sold per bottle at $32.99. Volume pricing available contact us for case rates.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Real Ginger Zesty and Spicy Infused Syrup - 16.9 fl. oz.

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