What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is black cherry a real fruit?

Yes, black cherry is a real fruit. It refers to a type of cherry, typically from the Prunus serotina tree (often called wild black cherry in North America), known for its dark skin and rich, somewhat tart flavor. Reàl Black Cherry Puree Infused Syrup uses premium Chilean black cherries to deliver an authentic, deep-fruit taste, so you're getting genuine fruit essence for your beverage and food applications.

What is black cherry good for?

Black cherry is good for adding a deep, sweet, and slightly tart fruit flavor to a wide range of non-beverage beverages and food items. With Reàl Black Cherry Puree Infused Syrup, you can use it to create unique artisan sodas, flavored lemonades, iced teas, or to enhance smoothies and slushies at concessions. It also works well as a gourmet topping for desserts like ice cream or yogurt, providing a versatile option for various food service applications.

How to use Real Black Cherry Puree Infused Syrup 16.9 in a commercial kitchen?

To use Reàl Black Cherry Puree Infused Syrup 16.9 oz in a commercial kitchen, you can leverage its squeezable dispenser for precise portioning in various applications. It's excellent for flavoring custom sodas or sparkling water, adding a rich fruit profile to iced teas, or incorporating into dessert preparations like glazes or toppings for pastries and ice cream. The professional-grade formula ensures consistent flavor and color in high-volume settings.

How to prepare Real Black Cherry Puree Infused Syrup 16.9 for service?

Preparing Reàl Black Cherry Puree Infused Syrup 16.9 oz for service is straightforward due to its ergonomic squeezable bottle. Simply remove the cap and invert to dispense. For high-volume beverage dispensers, consider pre-mixing the desired amount with your base liquid (e.g., carbonated water, lemonade base) in a separate container to ensure consistent flavor distribution. The leak-proof valve on the bottle ensures clean and efficient use during peak service times.

How to store Real Black Cherry Puree Infused Syrup 16.9 for maximum shelf life?

For maximum shelf life, Reàl Black Cherry Puree Infused Syrup 16.9 oz should be stored in a cool, dry place. The product is shelf-stable, meaning it does not require refrigeration before opening. Once opened, while the professional-grade formula is designed for stability, storing it in a cool pantry or refrigerator after opening can further help maintain its rich flavor and quality over time, especially in warmer environments. Always refer to the specific "best by" date on the packaging.

How to clean equipment after using Real Black Cherry Puree Infused Syrup 16.9?

Cleaning equipment after using Reàl Black Cherry Puree Infused Syrup 16.9 oz involves standard food service sanitation practices. Rinse all dispensing equipment, containers, and surfaces that came into contact with the syrup with warm water to remove any sticky residue. Follow up with a food-grade detergent solution and a thorough scrubbing. Finally, sanitize with an appropriate food-safe sanitizer and allow to air dry completely to prevent bacterial growth and maintain equipment hygiene, adhering to local health regulations.

What is the recommended ratio or dilution for Real Black Cherry Puree Infused Syrup 16.9?

The recommended ratio or dilution for Reàl Black Cherry Puree Infused Syrup 16.9 oz can vary based on the desired intensity and specific application. While the product does not specify a fixed ratio, most operators find starting with 0.5 to 1 ounce of syrup per 8-12 ounces of base liquid (like sparkling water or lemonade) provides a balanced flavor. For dessert toppings or smoothies, you would typically use it undiluted or to taste. It's best to experiment slightly to match your establishment's flavor profile.

What is the typical yield of Real Black Cherry Puree Infused Syrup 16.9 per case?

The typical yield of Reàl Black Cherry Puree Infused Syrup 16.9 oz per case depends on how many bottles are in a case, which is usually 6 or 12, and your serving size. Each 16.9 fl. oz (500ml) bottle can yield approximately 16-33 servings if using 0.5 oz to 1 oz of syrup per beverage. To calculate total yield per case, multiply the number of bottles by the servings per bottle based on your specific application and portion control for your operation.

What are the case dimensions and pallet configuration for Reàl Black Cherry Puree Infused Syrup 16.9 oz?

We typically receive Reàl Black Cherry Puree Infused Syrup 16.9 oz (500ml) in cases of 12 bottles. While exact dimensions can vary slightly by shipment, a standard case often measures around 10 inches wide, 14 inches long, and 7 inches high, weighing approximately 20-22 lbs. For pallet configuration, these cases are usually stacked 10-12 layers high, with 10 cases per layer, totaling 100-120 cases per standard 40x48 inch pallet. This density helps optimize freight for our Canadian distribution from Calgary.

What is the best-before shelf life in storage and on shelves for this black cherry syrup?

Reàl Black Cherry Puree Infused Syrup is designed for excellent shelf stability, making it ideal for food service operations. Unopened, it generally has a best-before shelf life of 12-18 months when stored in a cool, dry place away from direct sunlight, as per Health Canada food labelling guidelines. Once opened, while it remains shelf-stable, we recommend using it within 4-6 weeks to ensure optimal flavor and quality, especially given its real fruit puree content. Always check the specific date printed on each bottle for precise guidance.

Are Reàl Black Cherry Puree Infused Syrup bottles returnable or recyclable in Canada (deposit programs)?

Yes, Reàl Black Cherry Puree Infused Syrup bottles are generally recyclable in Canada, and often qualify for provincial deposit programs. The plastic bottles are typically made from PET, which is widely accepted in municipal recycling programs across provinces like Alberta, British Columbia, and Saskatchewan. Consumers and businesses can return them to designated recycling depots or collection points to reclaim any applicable deposit, aligning with provincial extended producer responsibility initiatives. Always verify local program details for specifics in your region.

How does Reàl Black Cherry Puree Infused Syrup perform in high-velocity service environments like event concessions?

Reàl Black Cherry Puree Infused Syrup performs exceptionally well in high-velocity service environments due to its professional formulation and ergonomic packaging. The squeezable 16.9 oz bottle with a leak-proof valve allows for rapid, precise portioning without drips, which is crucial during peak hours at busy event concessions or quick-serve establishments. Its consistent flavor profile ensures that every custom soda or slushie tastes the same, maintaining customer satisfaction even under pressure. This design helps minimize waste and keeps service lines moving efficiently.

Can Reàl Black Cherry Puree Infused Syrup be used in beverage dispensers for hotel or office break rooms?

Yes, Reàl Black Cherry Puree Infused Syrup is highly suitable for beverage dispensers in hotel and office break rooms, offering a premium flavor option for guests and employees. Its concentrated puree-infused formula means a little goes a long way, providing a vibrant, authentic black cherry taste to still or sparkling water, iced tea, or custom soda machines. This allows for personalized hydration options, enhancing the overall experience in these self-serve environments while being easy to replenish by housekeeping or facility staff.

What makes Reàl Black Cherry Puree Infused Syrup a good choice for grab-and-go grocery or convenience store applications?

Reàl Black Cherry Puree Infused Syrup is an excellent choice for grab-and-go grocery and convenience store applications because it enables the creation of unique, premium beverages right on site. Retailers can offer customized flavored sodas, sparkling water, or iced teas that stand out from pre-packaged options, driving impulse purchases. The compact, shelf-stable 16.9 oz bottle is easy for staff to handle and store, minimizing back-of-house footprint and ensuring a consistent, high-quality product without complex preparation. This helps differentiate your beverage program and meet consumer demand for artisanal flavors.

Does Reàl Black Cherry Puree Infused Syrup contain any common allergens?

The provided product description for Reàl Black Cherry Puree Infused Syrup does not explicitly list common allergens. However, as a food service operator, it is always critical to check the actual product label for the most accurate and up-to-date allergen information to ensure compliance with Health Canada regulations and customer safety. Typically, fruit purees and syrups are free from major allergens like dairy, gluten, or nuts, but cross-contamination warnings or specific ingredients must be verified directly from the physical product packaging.

Are there other Reàl puree-infused syrup flavors available for Canadian food service operators?

Yes, ChickenPieces.com offers a range of other Reàl puree-infused syrup flavors that are popular with Canadian food service operators. Besides the Black Cherry, you can find options like https://www.chickenpieces.com/real-watermelon-puree-refreshingly-infused-syrup-16-9-fl-oz/ for a bright, refreshing taste, or https://www.chickenpieces.com/real-strawberry-flavor-puree-infused-syrup-16-9-fl-oz/ for a classic fruit profile. These additional flavors allow businesses to expand their beverage menus, offer seasonal specials, and cater to a wider variety of customer preferences with the same professional-grade quality.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Real Black Cherry Puree Infused Syrup

Name: Real Black Cherry Puree Infused Syrup | 16.9 fl. oz
Brand: Real
SKU: REALBLACKCHERRYPUREESYRUP - 1PK

Real Black Cherry Puree Infused Syrup | 16.9 fl. oz

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

MSRP: $CAD29.99

Was: $CAD29.99

Now: $CAD23.99

(You save $CAD6.00 )

Item Number

829381456172

Brand

Real

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Real Black Cherry Puree Infused Syrup Dark, Rich, and Whiskey's Best Friend

Black cherry and bourbon is one of the great beverage pairings deep, slightly tart cherry cutting through the caramel warmth of the beverage products. Real Brand's black cherry syrup captures that dark fruit complexity using genuine cherry puree, delivering a rich colour and bold flavour profile that cheap non-beverage beverages cherries can't match. It's the ingredient that makes a whiskey sour genuinely memorable.

Equally at home in non-beverage programs: Shirley Temples, cherry lemonades, and non-beverage beverages menus all shine with a quality cherry base. One 16.9 oz bottle yields 20+ servings at an accessible $29.99 price point.

Volume: 16.9 fl oz (500 ml) | Servings: 20+ per bottle
Profile: Dark, rich, subtly tart cherry
Pairs with: Bourbon, rye, vodka, brandy
non-beverage beverages use: Shirley Temple, cherry lemonade
Price: $29.99

Sold per bottle. Case pricing available contact us.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Real Black Cherry Puree Infused Syrup | 16.9 fl. oz

Real Black Cherry Puree Infused Syrup Dark, Rich, and Whiskey's Best Friend

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YOUR SHOPPING BASKET

Real Black Cherry Puree Infused Syrup | 16.9 fl. oz

Real Black Cherry Puree Infused Syrup Dark, Rich, and Whiskey's Best Friend

FREQUENTLY BOUGHT TOGETHER

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