What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to fix proteam backpack vacuum?

The ProTeam FreeFlex is an upright vacuum, not a backpack model, so fixing instructions for backpack vacuums won't directly apply. If you're experiencing issues with your ProTeam FreeFlex Upright, start by checking the filter bag for fullness or punctures, as the debris barrier can still be overwhelmed. Verify the cord and battery connections are secure for both power modes. For specific troubleshooting or repairs, refer to the owner's manual for the ProTeam 107499 or contact a certified service technician, as internal components are best handled by professionals to maintain warranty compliance.

How to store ProTeam FreeFlex Upright Cordless / Corded Vacuum for maximum shelf life?

To store the ProTeam FreeFlex Upright Cordless/Corded Vacuum for maximum shelf life, ensure it is thoroughly cleaned, and the filter bag is emptied or replaced. Store the vacuum in a dry, temperate environment, away from extreme heat or cold, as these conditions can negatively impact battery performance and component integrity. For the lithium-ion battery, it's generally best to store it with a partial charge, around 40-60%, if it will be inactive for an extended period, rather than fully charged or completely depleted. This practice helps preserve the battery's overall lifespan and capacity.

Is ProTeam FreeFlex Upright Cordless / Corded Vacuum compatible with standard commercial machines?

The ProTeam FreeFlex Upright Cordless/Corded Vacuum is designed to function as a standalone cleaning unit and does not typically 'integrate' or connect with other standard commercial machines in terms of operational compatibility. It's built for versatile floor cleaning, offering both corded power for continuous operation and cordless freedom for specific tasks. While it won't directly connect to, say, floor scrubbers or extractors, its hybrid functionality complements a full commercial cleaning suite by providing a highly maneuverable solution for daily maintenance across various floor types in conjunction with other equipment.

Is ProTeam FreeFlex Upright Cordless / Corded Vacuum safe for use in commercial dishwashers?

No, the ProTeam FreeFlex Upright Cordless/Corded Vacuum is not safe for use in commercial dishwashers. It is an electrical cleaning appliance and should never be submerged in water or put through a washing cycle. Introducing water into its motor, battery compartment, or electrical components will cause severe damage, electrical hazards, and void any warranty. For cleaning the exterior, use a damp cloth, and ensure all components are completely dry before operating again, adhering strictly to the maintenance guidelines provided in the product manual.

What materials is ProTeam FreeFlex Upright Cordless / Corded Vacuum made of?

The ProTeam FreeFlex Upright Cordless/Corded Vacuum is constructed primarily from durable, impact-resistant plastics for its housing, designed to withstand the rigours of commercial use. Internal components include a high-efficiency motor, a powerful lithium-ion battery for cordless operation, and electrical wiring for both corded and charging functions. The filtration system utilizes a micro filter bag, reinforced with a plastic debris barrier to prevent punctures and rips, ensuring effective containment of dirt and debris. These materials are chosen for their lightweight properties, durability, and ability to handle consistent professional cleaning demands.

What are the typical dimensions and weight of the ProTeam FreeFlex Upright Cordless/Corded Vacuum?

While exact dimensions and weight for the ProTeam FreeFlex Upright are not specified in the product description, it is designed with a lightweight and compact form factor. This makes it highly maneuverable, especially when navigating under furniture and around low-hanging obstacles typical in commercial spaces like restaurants or offices. Its reduced weight helps minimize operator fatigue during extended cleaning shifts, contributing to overall operational efficiency. For precise measurements, consulting the manufacturer's official specifications or the product manual is recommended to ensure it meets your specific storage or transportation requirements.

How long can I expect the ProTeam FreeFlex Upright Cordless/Corded Vacuum to last under typical commercial usage conditions?

The lifespan of the ProTeam FreeFlex Upright in commercial settings largely depends on consistent maintenance and adherence to operational guidelines. ProTeam equipment is built for durability, using robust materials capable of withstanding daily professional use. Regular emptying and replacement of filter bags, inspecting the brush roll, and proper battery charging are critical for longevity. With diligent care, including professional servicing when needed, operators can expect several years of reliable service from this unit, making it a sound investment for commercial cleaning programs. For extended use, consider having a spare battery to minimize downtime and prolong the life of the primary battery.

What is the recommended cleaning and maintenance procedure for the ProTeam FreeFlex Upright to ensure optimal performance?

Maintaining the ProTeam FreeFlex Upright involves a few key steps to ensure optimal performance. First, regularly check and replace the micro filter bag; its plastic debris barrier helps prevent punctures, but a full bag reduces suction. Second, inspect the brush roll frequently for hair, string, or other obstructions that can decrease its effectiveness and potentially strain the motor. Third, wipe down the exterior surfaces with a damp cloth to keep the unit clean and professional-looking. Finally, ensure proper charging of the lithium-ion battery according to manufacturer's instructions to extend its operational life, avoiding overcharging or complete depletion.

What type of filtration system does the ProTeam FreeFlex Upright use, and how often should it be replaced?

The ProTeam FreeFlex Upright utilizes a micro filter bag system designed for effective capture of dirt, debris, and dust. This bag features a plastic debris barrier, which significantly enhances its durability by preventing common punctures and rips that can compromise filtration and lead to motor damage. Replacement frequency depends heavily on usage volume and the type of debris collected. In busy commercial environments, it's wise to check the bag daily and replace it as soon as it's full or when suction noticeably decreases. Keeping fresh bags on hand ensures consistent cleaning performance and extends the life of the vacuum's motor. ChickenPieces.com offers compatible replacement bags for continuous operation.

How long does it take to fully charge the lithium-ion battery for the ProTeam FreeFlex, and can it be charged while in use?

The product description mentions an impressive runtime of up to 72 minutes on a single charge for the lithium-ion battery, but does not specify the exact charging time. Generally, commercial-grade lithium-ion batteries of this capacity can take a few hours to reach a full charge from empty. The ProTeam FreeFlex's hybrid design allows it to be used in corded mode even if the battery is depleted or charging, providing uninterrupted operation. This flexibility is a significant advantage for food service and hospitality operations that require continuous cleaning capabilities throughout busy shifts, allowing staff to plug in and keep working if the battery runs low. Consider an extra battery for continuous cordless operation.

What is the length of the power cord for the ProTeam FreeFlex when operating in corded mode?

While the specific length of the power cord for the ProTeam FreeFlex Upright is not detailed in the product information, commercial upright vacuums typically come with a substantial cord, often in the range of 30 to 50 feet. This length is standard for professional-grade equipment, designed to allow operators to clean large areas without frequently switching outlets, which saves time and improves efficiency. The cord is usually heavy-duty to withstand the rigours of commercial use. The hybrid nature of this vacuum means you have the option to switch to cordless operation if the cord length becomes restrictive in certain areas or during quick spot cleaning tasks.

Can the ProTeam FreeFlex Upright effectively clean both hard floors and low-pile carpets common in commercial settings?

Yes, the ProTeam FreeFlex Upright Cordless/Corded Vacuum is engineered for versatile cleaning across various floor types commonly found in commercial environments. Its design and powerful suction are effective for both hard floor surfaces, such as tile, linoleum, or sealed concrete, and low-pile commercial carpeting. The brush roll system is typically optimized to agitate carpet fibres for debris extraction while being gentle enough for hard surfaces. This adaptability makes it an ideal solution for mixed-use spaces like restaurant dining areas, hotel lobbies, and office corridors where different flooring materials are present, eliminating the need for multiple specialized machines.

Are replacement parts and accessories, such as filter bags and batteries, readily available for the ProTeam FreeFlex Upright Cordless/Corded Vacuum in Canada?

Yes, replacement parts and accessories for the ProTeam FreeFlex Upright, including the specialized micro filter bags with debris barrier and lithium-ion batteries, are generally readily available in Canada. ProTeam is a well-established brand in the commercial cleaning industry, ensuring a consistent supply chain for consumables and essential components. ChickenPieces.com, as a supplier, stocks or can easily source these items, ensuring that your cleaning operations experience minimal downtime. It’s always good practice to keep a small inventory of critical spares like filter bags and perhaps an extra charged battery to maintain uninterrupted service in a busy commercial environment.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

ProTeam FreeFlex Upright Cordless/Corded Vacuum

Name: ProTeam FreeFlex Upright Cordless / Corded Vacuum | Versatile Cleaning for Any Situation
Brand: ProTeam
SKU: CP-WEB-196107499

ProTeam FreeFlex Upright Cordless / Corded Vacuum | Versatile Cleaning for Any Situation

⭐ TRUSTED BY COMMERCIAL & FACILITY BUYERS

$3,239.99

Item Number

7424557173186

Brand

ProTeam

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

The ProTeam FreeFlex gives your housekeeping and janitorial crews the rare ability to work both cordless and corded switch between modes on a single machine depending on the space. The 840W motor delivers consistent suction on battery or plugged in, while HEPA filtration captures fine dust and allergens, keeping hotel corridors and hospital hallways truly clean.

Cordless + Corded Flexibility: Operate on battery for obstacle-free runs or plug in for unlimited runtime on large floors
HEPA Filtration: Traps 99.97% of at 0.3 microns critical for allergen-sensitive commercial environments
Commercial-Grade Motor: 840W sustained suction handles high-traffic carpet and hard surfaces in one pass

Warranty Information

Standard manufacturer warranty applies to the ProTeam FreeFlex Upright Cordless/Corded Vacuum. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

ProTeam FreeFlex Upright Cordless / Corded Vacuum | Versatile Cleaning for Any Situation

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YOUR SHOPPING BASKET

ProTeam FreeFlex Upright Cordless / Corded Vacuum | Versatile Cleaning for Any Situation

FREQUENTLY BOUGHT TOGETHER

Total Price

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