What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How do you open a 5 gallon bucket?

This product is an Open Pit 1 Gallon (3.79L) jug, not a 5-gallon bucket, so typical bucket opening tools aren't needed. For a 1-gallon jug, you'll simply unscrew the cap. If you're looking for larger formats, we also carry the Open Pit 5 Gallon Original BBQ Sauce Pail, which typically uses a standard plastic pail opener tool for its resealable lid, ensuring tamper-proof delivery.

How do you open 5 gallon paint?

You're likely asking about opening a container of paint, which is different from a food-grade BBQ sauce jug. Our Open Pit 1 Gallon Original BBQ Sauce comes in a resealable plastic jug designed for food service, requiring only an unscrewing of the cap. For food safety and best practices, always use designated tools for food containers and never reuse containers that held non-food items like paint.

How do you open a gallon of paint?

When opening our Open Pit 1 Gallon Original BBQ Sauce, you simply twist off the screw-top cap. It's a straightforward process, unlike opening a paint can which usually requires a special opener to pry the lid. This jug is designed for easy access and secure resealing in a busy commercial kitchen, maintaining product integrity while in use.

How long does an open gallon of water last?

While an open gallon of water typically lasts about 1-2 weeks refrigerated, the shelf life for Open Pit 1 Gallon Original BBQ Sauce after opening is different. Once opened, we recommend refrigerating it promptly and using it within a reasonable timeframe, generally 2-3 months, for optimal flavor and quality. Always check the product label for specific 'best by' dates and storage guidelines to comply with food safety standards like those from Health Canada.

How long does open gallon of milk last?

Unlike an open gallon of milk, which typically lasts 5-7 days after opening, Open Pit 1 Gallon Original BBQ Sauce has a significantly longer shelf life once opened, provided it's stored correctly. Once the seal is broken, it should be refrigerated. For best quality and safety in a commercial setting, plan to use the sauce within 2-3 months. Always adhere to your provincial health regulations and product labelling for specific guidelines.

How to use Open Pit 1 Gallon Original BBQ Sauce in a commercial kitchen?

Open Pit 1 Gallon Original BBQ Sauce is a versatile workhorse in a commercial kitchen. Its thin-to-medium viscosity makes it ideal for mopping ribs and chicken on the grill, where it caramelizes into a savory bark without scorching. You can use it straight as a classic tangy sauce, or as a foundational base, enhancing it with honey, bourbon, or chipotle to create a signature 'house' sauce. It's also excellent for marinating larger cuts of meat, providing a robust, vinegar-forward flavour.

How to prepare Open Pit 1 Gallon Original BBQ Sauce for service?

To prepare Open Pit 1 Gallon Original BBQ Sauce for service, you can simply pour it into squeeze bottles or ramekins as-is for tabletop or plate applications. For hot line service, it holds well in a bain-marie or warming station. Its thin-to-medium consistency is great, but if you prefer a thicker sauce for certain applications, a light reduction or whisking in a cornstarch slurry can adjust it. Just be mindful of heat to prevent scorching when reducing due to its vinegar content.

How to store Open Pit 1 Gallon Original BBQ Sauce for maximum shelf life?

For maximum shelf life of Open Pit 1 Gallon Original BBQ Sauce, store the unopened jug in a cool, dry place away from direct sunlight, following the 'best by' date on the packaging. Once opened, it's crucial to refrigerate the sauce immediately in a tightly sealed container to prevent contamination and maintain quality. Practicing FIFO (First-In, First-Out) inventory management is essential in a commercial kitchen to ensure you're always using the freshest product. Always refer to the product label for specific storage instructions.

What is the typical yield of Open Pit 1 Gallon Original BBQ Sauce in a professional kitchen?

Open Pit 1 Gallon Original BBQ Sauce provides 128 fluid ounces (3.79 liters) of product, offering significant yield for high-volume operations. Depending on your portion sizes for dipping, mopping, or glazing, you can typically get hundreds of servings from a single jug. For example, using 2 oz per serving for ribs, one gallon yields approximately 64 servings, but if used as a mopping sauce, it can stretch much further for large batches of smoked meats. This format is designed to minimize refilling during peak service times.

What is the shelf life of Open Pit 1 Gallon Original BBQ Sauce before and after opening?

The unopened shelf life for Open Pit 1 Gallon Original BBQ Sauce is typically quite long, often extending 12-18 months, indicated by the 'best by' date on the jug. Once you've opened the jug, it's critical to store the sauce refrigerated in a sealed container to maintain its quality and prevent spoilage. After opening, expect the sauce to maintain optimal flavor for about 2-3 months. Always inspect for any signs of spoilage and adhere to proper food handling guidelines from Health Canada.

What dietary certifications and allergen information are relevant for Open Pit 1 Gallon Original BBQ Sauce?

Open Pit 1 Gallon Original BBQ Sauce is Kosher Certified, making it suitable for operations catering to this dietary requirement. It's also formulated with zero trans fats, is cholesterol-free, and has a low-fat profile, with no animal-derived ingredients, making it a versatile option for many menus. While these attributes are beneficial, always advise guests with severe allergies to consult the full ingredient list on the product label for definitive allergen information. We prioritize transparent product data for our customers across Canada.

How does the thin-to-medium viscosity of Open Pit Original BBQ Sauce benefit high-heat grilling operations?

The thin-to-medium viscosity of Open Pit Original BBQ Sauce is a key advantage for high-heat grilling. Unlike thicker, sugar-heavy sauces that can quickly burn and create a bitter crust, this formula caramelizes into a savory bark without scorching. Its consistency allows for even application when mopping or glazing, penetrating the meat's surface effectively. This is crucial for busy pitmasters who need a sauce that performs consistently under demanding cooking conditions, contributing to that desired tangy finish without hassle.

Can Open Pit 1 Gallon Original BBQ Sauce be used as a base for custom signature sauces, and how?

Yes, Open Pit 1 Gallon Original BBQ Sauce is specifically designed as a versatile 'professional foundation' for custom signature sauces. Its robust, vinegar-forward profile makes it an excellent canvas for building complex flavors. You can easily whisk in local honey for sweetness, bourbon for depth, chipotle for smoky heat, or fresh herbs and spices to create a unique house-blend. This allows chefs to differentiate their menu offerings, such as a 'House-Infused Tangy BBQ', while maintaining consistency and efficiency using a reliable bulk product like this one or the Sauce Craft 1 Gallon Original BBQ Sauce.

Why is Open Pit Original BBQ Sauce considered a 'Professional Foundation' for Western Canadian culinary operators?

Open Pit Original BBQ Sauce earns its 'Professional Foundation' status due to its consistent, time-tested flavor profile and industrial-grade reliability, especially valued in the Western Canadian market. Sourced through our Calgary facility, it provides a consistent, high-yield product that culinary operators, from smokehouses to catering hubs, can depend on. Its balanced vinegar bite and versatility as a base allow kitchens to offer a premium, customizable BBQ experience without compromising on operational efficiency or quality, aligning with the demands of the Canadian hospitality sector.

Is Open Pit Original BBQ Sauce suitable for institutional food service with volume requirements?

Absolutely, Open Pit 1 Gallon Original BBQ Sauce is an excellent choice for institutional food service. Its 3.79-liter jug size is designed for high-volume use, reducing the frequency of reordering and opening new containers during busy shifts. The consistent flavor profile and ability to perform well in various applications, from a main dish accompaniment to a marinade, meet the diverse needs of cafeterias and large-scale meal prep. Plus, its Kosher certification and healthier profile with zero trans fats are valuable considerations for institutional menus.

What are some practical applications for Open Pit 1 Gallon Original BBQ Sauce beyond traditional barbecue dishes?

Beyond classic BBQ ribs and pulled pork, Open Pit 1 Gallon Original BBQ Sauce has many practical applications in a commercial kitchen. Consider using it as a tangy glaze for roasted chicken or pork loin, a flavourful base for shepherd's pie or meatloaf, or even as a unique dipping sauce for crispy appetizers like onion rings or chicken tenders. Its vinegar-forward profile also makes it a great ingredient for BBQ-inspired salads, pizzas, or sandwiches, offering a versatile kick that extends its utility across your menu.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Open Pit 1 Gallon Original BBQ Sauce | Time-Tested Flavor for Perfect Barbecue

Name: Open Pit 1 Gallon Original BBQ Sauce | Time-Tested Flavor for Perfect Barbecue
Brand: Open Pit
SKU: CP-WEB-999OPNPT6033

⭐ FREQUENTLY REORDERED BY BULK BUYERS

MSRP: $CAD109.99

Was: $CAD109.99

Now: $CAD79.99

(You save $CAD30.00 )

Item Number

7424557985994

Brand

Open Pit

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Open Pit Original BBQ Sauce delivers the familiar, smoky-sweet flavour profile that's been a kitchen workhorse for decades. This single 1-gallon jug is an economical entry point for operators who want a reliable, crowd-approved BBQ base without committing to a full multi-unit case perfect for trialing on a new menu item or supplementing your existing sauce inventory.

Classic smoky-sweet profile: Balanced tomato base with subtle smokiness and a touch of sweetness works beautifully as a basting sauce, burger condiment, or pizza drizzle.
Single-jug flexibility: Buy one gallon at a time to manage portion costs on lower-volume menu items without tying up shelf space or budget in surplus stock.
Food service ready: The wide-mouth jug pours cleanly into prep containers a practical format for catering prep tables and busy line kitchens across Canada.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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