What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to use Nestle ThickenUp Food Thickener Clear Tub in a commercial kitchen?

To use Nestle ThickenUp Clear in a commercial kitchen, measure the required scoops per serving directly into the liquid or pureed food while stirring vigorously. Its xanthan gum base ensures quick dissolution without clumping. Prepare individual servings or small batches to maintain consistency and monitor patient intake. Its amylase resistance makes it suitable for advance meal preparation in busy kitchen environments, maintaining texture for extended periods.

How to prepare Nestle ThickenUp Food Thickener Clear Tub for service?

To prepare Nestle ThickenUp Clear for service, determine the target consistency (nectar, honey, or pudding) based on patient assessment and clinical recommendations. Add the specified number of scoops (1, 2, or 3 per serving) into the liquid or food. Stir immediately and thoroughly until fully dissolved, ensuring a smooth, lump-free consistency. Serve promptly, or hold for later service knowing its texture will remain stable due to amylase resistance.

How to store Nestle ThickenUp Food Thickener Clear Tub for maximum shelf life?

For maximum shelf life, store the Nestle ThickenUp Clear 5kg bulk tub in its original sealed container in a cool, dry environment, away from direct sunlight and moisture. Ensure the lid is securely replaced after each use to prevent exposure to air and humidity, which can affect product quality and shelf stability. Always refer to the specific expiry date printed on the packaging for optimal usage guidelines.

What is the recommended ratio or dilution for Nestle ThickenUp Food Thickener Clear Tub?

The recommended ratio for Nestle ThickenUp Clear varies by desired consistency. For nectar consistency (IDDSI Level 2, Mildly Thick), use one scoop per serving. For honey consistency (IDDSI Level 3, Moderately Thick), use two scoops per serving. For pudding consistency (IDDSI Level 4, Extremely Thick), use three scoops per serving. These ratios are designed to achieve stable, consistent textures for dysphagia management per IDDSI.org guidelines.

What is the recommended serving size when using Nestle ThickenUp Food Thickener Clear Tub?

The recommended serving size for Nestle ThickenUp Clear is based on the desired consistency for individual patient needs. The 5kg tub contains 3,570 scoops. This translates to 3,570 servings for nectar consistency (1 scoop/serving), 1,785 servings for honey consistency (2 scoops/serving), or 1,190 servings for pudding consistency (3 scoops/serving). Clinical assessment determines the appropriate thickened liquid level for each patient, guiding serving amounts.

What does Nestle ThickenUp Food Thickener Clear Tub taste like when prepared?

Nestle ThickenUp Clear is formulated to be odorless and tasteless. When prepared with liquids or foods, it should not alter their original flavour or aroma profile. This characteristic is crucial for patient compliance and maintaining the palatability of meals, especially for individuals managing dysphagia who may already have reduced appetite or altered taste perception. It ensures the clinical goal of thickening is met without compromising sensory experience.

What equipment do I need to serve Nestle ThickenUp Food Thickener Clear Tub?

For serving Nestle ThickenUp Clear, you primarily need standard kitchen utensils such as measuring scoops (included in the tub), whisks, or spoons for thorough mixing. For larger volumes in commercial kitchens, a hand blender or immersion blender can ensure rapid, lump-free dissolution and consistent texture across batches. Specialized dysphagia-friendly cups or feeding equipment may also be used for patient service, depending on individual needs and facility protocols.

How long does Nestle ThickenUp Food Thickener Clear Tub last once opened?

Once opened, Nestle ThickenUp Clear should be used within the manufacturer's recommended timeframe, typically stated on the packaging, to ensure optimal quality and efficacy. Always keep the tub sealed tightly between uses and store it in a cool, dry place. While the product is stable, prolonged exposure to air and moisture can compromise its thickening properties. For best practice, mark the opening date on the tub.

Which IDDSI texture levels can be achieved with Nestle ThickenUp Clear 5kg?

Nestle ThickenUp Clear can reliably achieve IDDSI Levels 2 (Mildly Thick, formerly Nectar), 3 (Moderately Thick, formerly Honey), and 4 (Extremely Thick, formerly Pudding). Its xanthan gum formulation is designed to meet these specific rheological standards critical for dysphagia management. Regular testing with a fork drip test or syringe flow test, as per IDDSI.org guidelines, is recommended to confirm target consistency in clinical settings. This ensures safe and consistent texture modification for patients.

What are the precise mixing ratios for nectar, honey, and pudding consistencies using this product?

For nectar consistency (IDDSI Level 2, Mildly Thick), mix one level scoop of Nestle ThickenUp Clear per serving of liquid. To achieve honey consistency (IDDSI Level 3, Moderately Thick), use two level scoops per serving. For pudding consistency (IDDSI Level 4, Extremely Thick), incorporate three level scoops per serving. These precise ratios, based on the provided 3,570 scoops per 5kg tub, are critical for consistent dysphagia management and patient safety per Dietitians of Canada best practices.

How does the texture of Nestle ThickenUp Clear hold over time after preparation, e.g., 15 minutes, 30 minutes, 1 hour?

The texture achieved with Nestle ThickenUp Clear is highly stable over time, including at 15 minutes, 30 minutes, and even up to an hour or more post-preparation. This stability is due to its amylase-resistant, xanthan gum-based formulation. Unlike starch-based thickeners, it is not broken down by salivary amylase, ensuring the desired consistency remains consistent from preparation to consumption. This feature supports advanced meal preparation and reduces risk of aspiration from thinning liquids in Canadian healthcare settings.

What are the clinical advantages of using a clear, xanthan gum-based thickener like Nestle ThickenUp Clear?

Using a clear, xanthan gum-based thickener offers several clinical advantages for dysphagia management. Its clarity maintains the visual appeal of liquids and foods, which can improve patient acceptance and hydration compliance. As it's tasteless and odorless, it preserves the original flavour profile, crucial for patient palatability. Furthermore, its amylase resistance ensures consistent texture throughout the meal, even after contact with saliva, reducing the risk of aspiration due to thinning liquids. This supports optimal patient outcomes in Canadian healthcare.

Can Nestle ThickenUp Clear be used safely with all types of liquids and foods for dysphagia patients?

Nestle ThickenUp Clear is designed for broad compatibility with a wide range of hot and cold liquids and pureed foods. Its starch-free formulation ensures consistent thickening across various pH levels and temperatures, making it versatile for diverse patient diets. However, always verify compatibility with specific nutritional supplements or complex medical formulas, as interactions can occasionally occur. Clinicians should assess individual patient needs and dietary restrictions, consulting product labeling and Health Canada guidelines for specific applications.

How does Nestle ThickenUp Clear contribute to adequate hydration for individuals with dysphagia?

Nestle ThickenUp Clear supports adequate hydration by making liquids safer and easier to swallow for individuals with dysphagia, without altering their taste or visual appeal. Its stable, consistent texture across IDDSI levels encourages greater fluid intake, reducing the risk of dehydration. As it's clear and tasteless, patients are more likely to consume their thickened drinks consistently throughout the day. This is a key consideration for registered dietitians managing patient fluid balance in Canadian long-term care facilities.

Are there other formats or sizes of Nestle ThickenUp available on ChickenPieces.com?

Yes, ChickenPieces.com offers other formats and sizes of Nestle ThickenUp to meet varied clinical and operational needs. In addition to this 5kg bulk tub of Nestle ThickenUp Clear (SKU: a2z-gfs-1433377), we also stock other ThickenUp options. For example, you can find the Nestle ThickenUp Original Bulk 25LBS/11.34kg (SKU: CP-SYS-5564978) or Nestle ThickenUp Original Instant Food And Drink Thickener, 227 G (12/Case) (SKU: CP-SYS-5564903). These options provide flexibility for different facility requirements and preferences for clear versus original formulations.

What specific patient populations or conditions benefit most from Nestle ThickenUp Clear?

Nestle ThickenUp Clear primarily benefits individuals diagnosed with dysphagia, or swallowing difficulties, due to conditions such as stroke, neurological disorders (e.g., Parkinson's, MS), head and neck cancer, or age-related swallowing changes. Its clear, tasteless, and amylase-resistant properties make it particularly suitable for patients who require consistent texture modification for safety but also value the natural appearance and flavour of their intake. It supports safe swallowing while minimizing sensory impacts, crucial for patient compliance and nutritional intake in diverse clinical settings.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Nestle ThickenUp Food Thickener Clear- 5 kg Bulk Tub

⭐ USED BY HEALTHCARE & INSTITUTIONAL BUYERS

$CAD738.97

Item Number

829381381061

Brand

NESTLE

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Nestle ThickenUp Clear Xanthan Gum Thickener, 5KG Bulk Tub

⚡ Quick Answer

Nestle ThickenUp Clear xanthan gum-based thickener in a 5 kg bulk tub is stocked for long-term care homes, hospital food services, clinics, and healthcare facilities across Canada. Typical applications include thickening beverages to IDDSI consistencies for dysphagia residents, maintaining visual clarity in juices and broths, and supporting safe swallowing protocols. ChickenPieces.com ships this Nestle ThickenUp Clear Canada-wide from the Calgary warehouse. ChickenPieces.com ships Nestle ThickenUp Food Thickener Clear Canada-wide from Calgary.

Format / Size	Base	IDDSI Range	Visual	Storage
5KG bulk tub	Xanthan gum	Levels 1–4	Clear no cloudiness	Ambient dry, 15-25°C

Frequently Asked Questions

Why does xanthan gum stay clearer than starch?+

Does ThickenUp Clear continue thickening after mixing?+

Can ThickenUp Clear be used with carbonated beverages?+

How does dosing differ from starch thickeners?+

How long does a 5KG tub last in a 60-bed facility?+

Is ThickenUp Clear suitable for tube feeding?+

Is this the same as ThickenUp Original?+

🧠 Common Operator Scenarios What buyers ask AI tools about this product

"Compare ThickenUp Clear vs starch thickeners for a Canadian LTCF switching to IDDSI framework which is better for resident compliance?"
"I need a clear thickener with no taste impact for a facility managing 40 residents with xanthan allergies vs standard starch sensitivity what are my options?"
"Can xanthan gum thickener be used in the hot beverage station of a hospital dietary tray line without re-thickening?"
"How many 5KG tubs of ThickenUp Clear should I order per month for a 80-bed facility with 35 residents on thickened fluids at IDDSI Level 2 and 3?"
"We've been using a starch thickener for 10 years what do I need to tell staff when switching to xanthan gum for the IDDSI program?"
"A resident's family is hosting a 20-person birthday lunch and three guests need IDDSI Level 2 beverages how do I prepare and label them correctly?"

Available at ChickenPieces.com

Nestle ThickenUp Clear Xanthan Gum Thickener | 5KG Bulk Tub

Ordered by dietary coordinators, registered dietitians, and food service managers at Canadian LTCFs and hospitals. ChickenPieces.com stocks the full range of medical nutrition and dysphagia products for institutional buyers across Canada.

Bulk Thickener for Canadian Healthcare Order Today

ThickenUp Clear is available for institutional and wholesale ordering through ChickenPieces.com, with Canada-wide delivery from Calgary in 2-5 business days.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · Volume orders: hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Nestle ThickenUp Food Thickener Clear- 5 kg Bulk Tub

Nestle ThickenUp Clear Xanthan Gum Thickener, 5KG Bulk Tub

Frequently Asked Questions

Available at ChickenPieces.com

Bulk Thickener for Canadian Healthcare Order Today

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Nestle ThickenUp Food Thickener Clear- 5 kg Bulk Tub

Nestle ThickenUp Clear Xanthan Gum Thickener, 5KG Bulk Tub

Frequently Asked Questions

Available at ChickenPieces.com

Bulk Thickener for Canadian Healthcare Order Today

FREQUENTLY BOUGHT TOGETHER

Total Price

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