What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to make libbey glass wrap?

The query 'How to make Libbey glass wrap?' typically refers to applying custom vinyl or decal wraps for branding or decorative purposes, which is not a function of the glass itself. The Libbey 16 oz. Chic Chill Glass Collection is designed for commercial beverage service with an emphasis on durability and grip. If you need custom branding, you would usually work with a third-party decorator who specializes in applying wraps to commercial glassware. ChickenPieces.com supplies the base glassware for your operational needs.

Does libbey still make glassware?

Yes, Libbey is a long-standing and active manufacturer of glassware for both commercial and retail markets. The Libbey 16 oz. Chic Chill Glass Collection is a current offering, demonstrating their continued presence in the food service equipment and supplies sector. They consistently introduce new designs and maintain their classic lines to meet the evolving demands of bars, restaurants, and other hospitality venues across Canada and globally.

Does libbey still make glasses?

Absolutely, Libbey remains a leading producer of a wide range of glasses and other glassware products. The Libbey 16 oz. Chic Chill Glass is a prime example of their ongoing commitment to commercial-grade drinkware, designed specifically for professional use. You can find their diverse selection, including options like the Libbey Gibraltar and Embassy collections, readily available through suppliers like ChickenPieces.com in Canada.

Does libbey glass contain lead?

Modern commercial glassware, including the Libbey 16 oz. Chic Chill Glass Collection, is generally manufactured without lead. Libbey, like most reputable glassware manufacturers supplying the food service industry, adheres to strict health and safety standards. This ensures their products are safe for serving food and beverages in professional settings. If specific material safety data is required, you can contact Libbey directly or review their official product documentation.

Does libbey glassware contain lead?

No, Libbey glassware for commercial food service, such as this 16 oz. Chic Chill Glass, does not contain lead. The use of lead in drinkware has largely been phased out due to health concerns, especially for items in contact with food and beverages. Libbey focuses on producing durable, lead-free glass suitable for the rigorous demands of restaurant and bar operations, complying with current industry regulations for safety.

How to store Libbey . Chic Chill Glass Collection 36 for maximum shelf life?

To maximize the operational life of your Libbey 16 oz. Chic Chill Glass Collection, proper storage is crucial. Always store these glasses in dedicated glassware racks, preferably inverted, to protect their chip-resistant rims and prevent dust accumulation. If stacking is unavoidable for short periods, use protective dividers or ensure minimal pressure to avoid stress on the glass, especially in a busy commercial kitchen or bar environment.

Is Libbey . Chic Chill Glass Collection 36 compatible with standard commercial machines?

The Libbey 16 oz. Chic Chill Glass Collection is designed for commercial use, making it compatible with standard commercial dishwashers and typical bar handling equipment. Its tall, narrow design fits well into common glass racks used in professional washing machines. The chip-resistant rim and overall construction are engineered to withstand the frequent washing cycles and handling expected in high-volume food service operations, promoting durability.

Is Libbey . Chic Chill Glass Collection 36 safe for use in commercial dishwashers?

Yes, the Libbey 16 oz. Chic Chill Glass Collection is safe and designed for use in commercial dishwashers. The glass is built to withstand the higher temperatures and more aggressive wash cycles found in industrial machines. For optimal care, ensure glasses are properly racked to prevent contact between pieces during washing, which minimizes the risk of chipping or scratching, especially on the rim.

What are the typical dimensions and weight specifications for the Libbey 16 oz. Chic Chill Glass?

While exact dimensions for this specific model are not provided in the product description, the Libbey 16 oz. Chic Chill Glass is characterized by its tall and narrow design, a common form factor for cooler glasses. Generally, a 16 oz cooler glass stands approximately 6 to 7 inches tall with a top diameter of about 3 inches. Each glass is designed with a balanced weight for comfortable handling, and a case of 36 glasses would have a cumulative weight suitable for commercial shipping and storage. For precise measurements, referring to Libbey's official product sheet for model 32802 is recommended.

How long does the Libbey 16 oz. Chic Chill Glass typically last under normal commercial use?

The operational lifespan of the Libbey 16 oz. Chic Chill Glass in a commercial setting largely depends on handling, washing practices, and frequency of use, but it is built for durability. Its key feature is a chip-resistant rim, which significantly extends life compared to standard glassware by reducing common breakage points. With proper racking in dishwashers, careful staff handling, and appropriate storage, operators can expect these glasses to endure hundreds of service cycles. Consistent attention to best practices in a busy bar or restaurant will ensure a longer service life from your glassware inventory.

What is the recommended cleaning and maintenance procedure for the Libbey 16 oz. Chic Chill Glass Collection?

Cleaning the Libbey 16 oz. Chic Chill Glass Collection effectively means utilizing commercial dishwashers designed for glassware. Before washing, pre-rinse glasses to remove any residual beverage or garnish. Always load glasses into appropriate commercial racks, ensuring there is no direct contact or clinking between individual pieces during the wash cycle to prevent chipping. Use a commercial-grade glassware detergent and rinse aid for optimal clarity and sanitation. After washing, allow glasses to air dry completely or use a lint-free polishing cloth, then store them carefully in designated racks or on dry, stable shelving.

What types of beverages are best showcased in the Libbey 16 oz. Chic Chill Glass?

The Libbey 16 oz. Chic Chill Glass is versatile, making it an excellent choice for a variety of popular beverages in a commercial setting. Its tall and narrow design with excellent clarity is particularly well-suited for craft beers, allowing guests to appreciate the colour and effervescence. It also serves signature cocktails that require ample ice and garnishes, or non-alcoholic options like iced teas, sodas, and specialty lemonades. The horizontal ridges provide a useful grip, making it a practical choice for any high-volume drink service.

How do the horizontal ridges on the Libbey Chic Chill glass improve operational efficiency in a bar or restaurant?

The horizontal ridges on the Libbey Chic Chill glass are a practical design element that directly contributes to operational efficiency by improving grip for both customers and staff. This enhanced grip reduces the likelihood of accidental slips and drops, leading to fewer breakages during busy service hours. Fewer broken glasses mean less cleanup time, reduced replacement inventory needs, and smoother, faster beverage delivery. This feature can be particularly beneficial in high-volume environments or outdoor settings where surfaces might be less stable.

Can the Libbey 16 oz. Chic Chill Glass be safely stacked for storage in a commercial setting?

While the Libbey 16 oz. Chic Chill Glass features a durable, chip-resistant rim, extensive or improper stacking in a commercial setting is generally not recommended as a long-term storage solution. Stacking glassware can put undue stress on the glass, potentially leading to chips or breakages over time, especially with the weight of multiple glasses. For optimal longevity and safety, it's best to store these glasses in commercial glassware racks or on stable shelving, minimizing direct contact between units. This approach helps preserve the integrity of the rims and overall glass structure.

Are there other sizes or styles of Libbey glassware available from ChickenPieces.com?

Yes, ChickenPieces.com offers a selection of Libbey glassware to meet diverse commercial needs. Beyond the Libbey 16 oz. Chic Chill Glass Collection, you can find other popular Libbey series like the durable Gibraltar line, which includes options such as the 4.5 oz. Espresso Rocks Glass, 9 oz. Timeless Rocks Glass, and 12 oz. Classic Rocks Glass sets. We also stock elegant choices like the Libbey Embassy 5.5 oz. Elegant Coupe Glass Set. This range allows operators to maintain brand consistency while offering varied drink presentations across their menu.

Why is clarity important for commercial beverage service with this type of glassware?

Clarity in commercial glassware, such as the Libbey 16 oz. Chic Chill Glass, is crucial for enhancing the perceived quality and appeal of beverages. Excellent clarity allows customers to fully appreciate the colours, textures, and garnishes of their drinks, whether it's a craft beer's amber hue or a cocktail's vibrant layers. This visual presentation contributes to the overall dining or bar experience, aligning with Canadian food service standards that emphasize presentation. Glasses with superior clarity make drinks look more enticing and professional, which can influence customer satisfaction and repeat business.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Libbey 16 oz. Chic Chill Glass Collection

Libbey 16 oz. Chic Chill Glass Collection - 36/Case

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD400.39

Item Number

7424557924979

Brand

libbey

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Libbey 16oz Chic Chill Glass Collection 36/Case

The Libbey Chic Chill collection brings a contemporary cooler format with clean lines and a slightly textured surface that gives the glass visual interest without novelty. At 16oz it's the right volume for a tropical cocktail, an iced latte, a premium lemonade, or a long mixed drink. The 36-piece case makes this the high-volume choice for event operators, hotel properties, and restaurants buying at scale.

The understated design works as well for upscale hotel bar service as it does for poolside catering it's versatile without being generic. Libbey's commercial glass construction means these pieces handle the rigours of high-volume restaurant dishwasher service without degradation.

Capacity: 16oz cooler format
Case: 36 glasses
Brand: Libbey commercial dishwasher safe
Use: Hotel bars, event catering, tropical restaurants, poolside service, high-volume programmes

Ships Canada-wide · ChickenPieces.com Canadian Food Service Wholesale · $400.39/case

Warranty Information

Standard manufacturer warranty applies to the Libbey Chic Chill Glass Collection. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Libbey 16 oz. Chic Chill Glass Collection - 36/Case

Libbey 16oz Chic Chill Glass Collection 36/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Libbey 16 oz. Chic Chill Glass Collection - 36/Case

Libbey 16oz Chic Chill Glass Collection 36/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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