What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How do you use lee kum kee chinese marinade sauce?

While this product is Lee Kum Kee's Seafood XO Sauce Extra Hot, their Chinese Marinade Sauce is a different product primarily designed for flavouring meats before cooking. Typically, you'd apply the marinade to poultry, pork, or beef, let it sit for a few hours, and then roast, grill, or stir-fry the protein. For adding a powerful, savoury, and spicy finish to already cooked dishes, or as a premium condiment, this XO sauce is a much better choice.

How to use lee kum kee xo sauce?

Lee Kum Kee XO Sauce is incredibly versatile in a professional kitchen. You can use this extra hot version as a rich condiment for dim sum or spring rolls, a flavour enhancer in congee or noodle soups, or stir it directly into fried rice and stir-fries for an instant umami and spicy kick. Many chefs also use it to finish steamed fish or grilled seafood, where its complex seafood notes truly shine. A small spoonful often goes a long way.

How to use lee kum kee oyster sauce?

Lee Kum Kee Oyster Sauce is a staple in many Asian kitchens, distinct from this Seafood XO Sauce Extra Hot. Oyster sauce is thicker and sweeter, commonly used to glaze stir-fries, braised dishes, or as a base for many Cantonese preparations to add savouriness and sheen. If you're looking for that classic umami depth without the chili heat, consider stocking Lee Kum Kee 20 oz. Hoisin Sauce or their Vegetarian Hoisin Sauce, both available from ChickenPieces.com, for a different flavour profile.

How to use lee kum kee seasoned soy sauce for seafood?

Lee Kum Kee Seasoned Soy Sauce for Seafood is formulated specifically to complement the delicate flavours of seafood with a lighter, saltier profile. This Seafood XO Sauce Extra Hot offers a much bolder, spicier, and richer experience with prominent dried shrimp and scallop notes, making it a powerful condiment or ingredient. If you want to add significant heat and a luxurious seafood umami to your dishes, use this XO sauce. For a more subtle, savoury seasoning, the seasoned soy sauce is ideal.

What is lee kum kee xo sauce?

Lee Kum Kee XO Sauce is a premium, savoury, and spicy condiment originating from Hong Kong, often made with dried seafood like scallops and shrimp, chili, and other aromatic ingredients. This specific extra hot version from Lee Kum Kee provides an intense seafood umami flavour with a significant chili kick, coming in a convenient 7.8 oz. jar. It’s highly regarded in the Canadian foodservice industry for adding depth and luxury to a wide range of Asian and fusion dishes.

How to use Lee Kum Kee Seafood XO Sauce Extra in a commercial kitchen?

In a commercial kitchen, Lee Kum Kee Seafood XO Sauce Extra Hot is excellent for high-volume flavouring. You can integrate it by stirring a tablespoon or two into large batches of fried rice or noodles towards the end of cooking. It also works well as a prepared tableside condiment in small ramekins for customers to customize their dishes, or as a base for a spicy seafood glaze. Its consistent quality and intense flavour streamline prep in busy service periods.

How to prepare Lee Kum Kee Seafood XO Sauce Extra for service?

To prepare Lee Kum Kee Seafood XO Sauce Extra Hot for service, ensure the 7.8 oz jar is at room temperature for easier handling and mixing, especially if it's been refrigerated. Give it a good stir before portioning it into small, clean ramekins for tableside use or into larger mixing bowls if you're incorporating it into a dish. For buffet service, keep it covered to maintain freshness and prevent surface drying, refilling as needed to ensure a fresh presentation.

How to store Lee Kum Kee Seafood XO Sauce Extra for maximum shelf life?

For maximum shelf life, store unopened jars of Lee Kum Kee Seafood XO Sauce Extra Hot in a cool, dry place away from direct sunlight, following the 'Best By' date on the label, which is typically 18-24 months. Once an individual 7.8 oz jar is opened, it's crucial to refrigerate it immediately. Ensure the lid is tightly sealed to prevent oxidation and contamination; it should be consumed within 4-6 weeks after opening for optimal flavour and food safety, in line with Health Canada guidelines.

What is the approximate case yield of Lee Kum Kee Seafood XO Sauce Extra Hot at typical professional portions?

The Lee Kum Kee Seafood XO Sauce Extra Hot, packaged in 7.8 oz jars with 12 jars per case, provides significant yield for foodservice operations. If portioned at a typical 0.5 oz serving size for a condiment or a flavour accent in a dish, one 7.8 oz jar yields approximately 15 servings. This means a single 12-case bundle offers around 180 servings, making it efficient for high-volume demands in restaurants or catering events requiring an extra hot kick.

What is the sealed and opened shelf life for Lee Kum Kee Seafood XO Sauce Extra Hot?

When sealed, Lee Kum Kee Seafood XO Sauce Extra Hot typically has a shelf life of 18-24 months from the manufacturing date, though it's always best to check the specific 'Best By' date printed on each 7.8 oz jar. Once opened, it should be refrigerated promptly and is generally best used within 4-6 weeks to maintain its optimal flavour and quality. Proper refrigeration and a tightly sealed lid are key for extending its freshness in a commercial kitchen.

What are the primary allergens and any specific certifications for Lee Kum Kee Seafood XO Sauce Extra Hot?

Lee Kum Kee Seafood XO Sauce Extra Hot contains significant allergens, specifically shellfish, due to its inclusion of shrimp and scallops, as well as soy. Operators should always refer to the specific ingredient label on the 7.8 oz jar for the most current and comprehensive allergen information in line with Health Canada regulations. The product does not explicitly state Kosher or Halal certifications; if these are critical for your menu, please consult the product packaging or contact ChickenPieces.com directly for further details.

How does the 'extra hot' designation of this XO sauce compare to other chili condiments?

The 'extra hot' designation on Lee Kum Kee Seafood XO Sauce means it delivers a pronounced and immediate spicy kick, significantly more intense than standard chili oils or mild hot sauces. It's designed for chefs who want a serious level of heat fused with the deep umami of dried seafood. This makes it a powerful ingredient or condiment, often used in smaller quantities than milder chili products to achieve the desired effect without overpowering the dish, providing a bold flavour profile.

Can Lee Kum Kee Seafood XO Sauce Extra Hot be used as a marinade or primarily as a finishing sauce?

Lee Kum Kee Seafood XO Sauce Extra Hot is primarily formulated as a finishing sauce, condiment, or an ingredient to be incorporated into dishes towards the end of cooking. Its rich texture and delicate dried seafood components are best preserved when not subjected to prolonged, high-heat cooking. While you could technically include it in a marinade, its premium flavour profile is truly appreciated when added to already cooked proteins or mixed into a sauce base, showcasing its complexity rather than being cooked out.

Is this 12-case format suitable for smaller restaurant operations, or only large-scale catering?

The 12-case format of Lee Kum Kee Seafood XO Sauce Extra Hot, with each jar being 7.8 oz, is quite versatile and suitable for both larger catering operations and smaller, high-volume restaurants. While catering companies benefit from the bulk quantity for large events, a busy restaurant can easily cycle through these individual jars, ensuring freshness while always having stock on hand. It's a convenient way for any commercial kitchen to manage inventory and consistent supply.

What other Lee Kum Kee products would pair well with this Seafood XO Sauce Extra Hot?

This Seafood XO Sauce Extra Hot pairs exceptionally well with a range of other Lee Kum Kee products to build a comprehensive Asian menu. Consider using it alongside Lee Kum Kee 20 oz. Hoisin Sauce for a sweet and spicy counterpoint, or complementing it with Lee Kum Kee Sui Sauce, a professional sweet soy sauce, for noodle and rice dishes. These combinations allow chefs to create layered flavour profiles, offering diverse options to their customers. All are available through ChickenPieces.com.

Does the 'extra hot' chili component in this XO sauce maintain its intensity after cooking?

The 'extra hot' chili component in Lee Kum Kee Seafood XO Sauce Extra Hot generally maintains a significant portion of its intensity even after being lightly cooked or incorporated into warm dishes. While prolonged high-heat exposure can slightly mellow some chili flavours, this sauce is designed to deliver a robust and lasting kick. Chefs should use it as intended, often added towards the end of cooking or as a finishing condiment, to preserve its full spicy impact and aromatic qualities effectively.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Lee Kum Kee Seafood XO Sauce Extra Hot 7.8 oz.

Lee Kum Kee Seafood XO Sauce Extra Hot 7.8 oz. - 12/Case

⭐ FREQUENTLY REORDERED BY BULK BUYERS

$CAD718.29

Item Number

7424557960977

Brand

LEE KUM KEE

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

Twelve 7.8 oz. jars of Lee Kum Kee's Extra Hot XO sauce the premium dried seafood and chili condiment for high-end Chinese dining and premium noodle dishes.

Product Specifications

Format	7.8 oz. Jar
Pack Size	12/Case
Type	XO Sauce (Dried Seafood + Chili)
Heat Level	Extra Hot
Brand	Lee Kum Kee
Case Price	$718.29

Premium Dining Applications

High-end Chinese restaurant condiment service
Finishing sauce for premium noodle and rice dishes
Upscale dim sum accompaniment
Chef finishing drizzle for seafood and wok dishes

condiment game with Lee Kum Kee XO Sauce order 12-jar cases from Chicken Pieces at wholesale pricing.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Lee Kum Kee Seafood XO Sauce Extra Hot 7.8 oz. - 12/Case

Product Specifications

Premium Dining Applications

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Lee Kum Kee Seafood XO Sauce Extra Hot 7.8 oz. - 12/Case

Product Specifications

Premium Dining Applications

FREQUENTLY BOUGHT TOGETHER

Total Price

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