What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is chiu chow style chili oil?

Chiu Chow style chili oil is a traditional condiment originating from the Chiu Chow region of China, known for its unique blend of fragrant garlic and bold chilis suspended in oil. Unlike some other chili oils, it often features a rich, savoury depth alongside its heat, making it a versatile flavour enhancer. Lee Kum Kee's version, supplied in 7.2 oz jars, embodies this classic profile, delivering authentic taste to a range of dishes in professional kitchens. It's designed to bring both spice and a distinctive aromatic character, suitable for everything from dipping to cooking applications.

What is chiu chow style chili crisp oil?

While similar, Chiu Chow style chili oil typically refers to the oil-based condiment with fragrant garlic and chili pieces, whereas "chili crisp" specifically highlights the crispy texture of the fried aromatics and chilis within the oil. Many Chiu Chow chili oils, like this Lee Kum Kee product, naturally have a "crisp" element due to the fried garlic and chili flakes. For commercial kitchens, understanding this distinction helps in menu planning, as the texture can influence its application, whether as a garnish or an integral flavour component. This particular Lee Kum Kee oil offers a delightful texture alongside its robust flavour profile.

How to use lee kum kee chili garlic sauce?

This question refers to Lee Kum Kee Chili Garlic Sauce, which is a distinct product from the Chiu Chow Chili Oil. The Chili Garlic Sauce is typically a thicker, paste-like condiment, often used as an ingredient in cooking or as a direct topping for dishes like pho or spring rolls. In contrast, the Lee Kum Kee Chiu Chow Chili Oil is an oil-based product with suspended chili and garlic, making it ideal for drizzling, dipping, or incorporating into stir-fries where a more liquid consistency and distinct texture are desired. For specific usage of their Chili Garlic Sauce, chefs usually find it excellent for adding a robust, pungent heat directly into sauces or marinades.

How to open lee kum kee chili oil?

To open a Lee Kum Kee Chiu Chow Chili Oil jar, simply twist the lid counter-clockwise. For new jars, the lid might be sealed tightly; a rubber grip or a gentle tap around the lid's edge on a countertop can help break the vacuum seal. Once opened, ensure the lid is securely replaced after each use to maintain freshness and prevent spoilage in your commercial kitchen. Always handle glass jars with care, especially during busy service times.

How to use chiu chow chili oil?

Chiu Chow chili oil is incredibly versatile in a professional kitchen. You can use this Lee Kum Kee Chiu Chow Chili Oil as a dipping sauce for appetizers like dumplings, spring rolls, or dim sum, or as a finishing oil drizzled over noodle soups and stir-fries. It also works beautifully incorporated directly into marinades for meats or as a flavour base for dressings and sauces. Many chefs utilize it to add a rich, aromatic heat to fried rice, transforming a simple dish into something more complex and authentic for their diners.

How to use Lee Kum Kee Chiu Chow Chili Oil in a commercial kitchen?

In a commercial kitchen, Lee Kum Kee Chiu Chow Chili Oil, available in 7.2 oz jars and supplied as a 12-case bundle, serves multiple roles. It's excellent as a direct tabletop condiment for guests to customize their dishes, particularly in Asian restaurants. Chefs also integrate it into back-of-house operations for adding depth to stir-fry sauces, flavouring noodle broths, or creating signature marinades for proteins. Its consistent flavour and heat profile make it reliable for high-volume applications where taste consistency is paramount, like for catering or institutional food service.

How to prepare Lee Kum Kee Chiu Chow Chili Oil for service?

Preparing Lee Kum Kee Chiu Chow Chili Oil for service is straightforward. For tabletop use, simply place the 7.2 oz jars directly on tables or condiment stations; ensure they are clean and clearly visible. If you're using it as an ingredient or for plating, a quick stir with a clean spoon before use helps redistribute the chili and garlic solids, ensuring consistent flavour and texture in every portion. For high-volume service, consider decanting a manageable amount into smaller, lidded serving vessels that can be easily refilled throughout a shift, minimizing disruption.

How to store Lee Kum Kee Chiu Chow Chili Oil for maximum shelf life?

To maximize the shelf life of Lee Kum Kee Chiu Chow Chili Oil, store unopened cases in a cool, dry place away from direct sunlight and heat, such as a pantry or storeroom. Once a jar is opened, ensure the lid is tightly sealed to prevent oxidation and maintain its flavour profile. While not strictly required for refrigeration, keeping opened jars in a cool, dark environment can help preserve the pungency of the garlic and chili over time. Always refer to the specific "best before" date on the packaging for optimal quality guidance.

What is the case yield of Lee Kum Kee Chiu Chow Chili Oil at typical professional portions?

A case of Lee Kum Kee Chiu Chow Chili Oil contains twelve 7.2 oz jars. Each 7.2 oz jar provides approximately 43 teaspoons of chili oil. If a typical professional portion for a dipping sauce or garnish is about 1 to 2 teaspoons, a single jar can yield 21-43 servings. This means a full 12-jar case offers between 250 to over 500 individual servings, depending on your kitchen's specific portion control and application, making it efficient for high-volume restaurant or catering operations.

What is the shelf life of Lee Kum Kee Chiu Chow Chili Oil when sealed and after opening?

When sealed and stored properly in a cool, dry place, Lee Kum Kee Chiu Chow Chili Oil has an extended shelf life, typically indicated by a "best before" date on the packaging, usually 18-24 months from production. Once a jar is opened, its quality is best maintained for several months, provided it's kept tightly sealed and stored in a cool, dark pantry. While refrigeration isn't strictly necessary, it can help preserve the vibrant flavour and texture of the chili and garlic solids for even longer, though you should always consult the specific guidance on the product label.

What allergens and certifications does Lee Kum Kee Chiu Chow Chili Oil carry?

Based on general product information for Lee Kum Kee Chiu Chow Chili Oil, it typically contains ingredients like soybean oil, chili, garlic, and salt. While the product description doesn't specify allergens, common allergens to watch for in chili oils are soy (soybean oil) and potentially gluten if a soy sauce component is used in processing, though pure chili oils are often gluten-free. For specific dietary requirements or certifications like Halal or Kosher, always refer directly to the product's physical label or contact Lee Kum Kee's customer service for the most accurate and up-to-date information, as these details can vary by region or batch.

How does the heat level of Lee Kum Kee Chiu Chow Chili Oil rate for restaurant use?

Lee Kum Kee Chiu Chow Chili Oil offers a robust and noticeable heat, balanced by the fragrant garlic and savoury undertones characteristic of the Chiu Chow style. It provides a significant kick without being overwhelmingly spicy for most palates, making it widely acceptable for a diverse customer base in Canadian restaurants. This balance allows chefs to use it generously as a condiment or ingredient, enhancing dishes with a warm, lingering spice that complements, rather than overpowers, other flavours.

Can Lee Kum Kee Chiu Chow Chili Oil be used in cold applications, such as dressings or marinades?

Yes, Lee Kum Kee Chiu Chow Chili Oil is excellent for cold applications in a commercial kitchen. Its rich flavour and aromatic profile make it a fantastic base for salad dressings, particularly for Asian-inspired salads or noodle bowls, where it adds both heat and umami. It also performs exceptionally well in marinades for cold protein dishes or as an ingredient in dipping sauces for spring rolls or chilled noodles. The oil will congeal slightly in colder temperatures, but it will loosen quickly once stirred or brought to room temperature, without affecting its quality.

What are the key flavour differences between Chiu Chow Chili Oil and Sriracha for commercial menus?

Chiu Chow Chili Oil, like this Lee Kum Kee product, is oil-based and features distinct fragrant garlic and chili flakes, offering a more complex, savoury, and often slightly textural heat. Sriracha, on the other hand, is a thicker, vinegar-based hot sauce that provides a brighter, tangier, and more straightforward chili heat with a smoother consistency. In a commercial kitchen, Chiu Chow Chili Oil is ideal for adding depth, aroma, and a textural element to dishes, while Sriracha is often preferred for its sharp acidity and consistent heat in applications like pho, sandwiches, or as a general hot sauce.

Why is Lee Kum Kee Chiu Chow Chili Oil a good choice for tabletop service in Canadian restaurants?

Lee Kum Kee Chiu Chow Chili Oil is a strong choice for tabletop service because the 7.2 oz jar size is convenient and presentable for individual guest use. Its distinct, authentic Chiu Chow flavour profile allows diners to customize their dishes with a trusted brand, enhancing their dining experience and perceived value. For restaurant managers, the ready-to-use format minimizes prep time, and its widespread recognition means many customers in the Canadian hospitality sector will already be familiar with and appreciate its quality.

Does the Lee Kum Kee Chiu Chow Chili Oil separate, and how should it be managed during service?

Yes, like most oil-based chili condiments, the Lee Kum Kee Chiu Chow Chili Oil will naturally separate over time, with the chili and garlic solids settling at the bottom of the jar. This is completely normal and does not affect the product's quality. To manage this during service in a commercial kitchen, simply give the jar a quick stir with a clean, dry spoon before placing it out or using it in a recipe. This ensures an even distribution of the fragrant chili and garlic in every portion, maintaining consistent flavour and presentation for your guests.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Lee Kum Kee Chiu Chow Chili Oil 7.2 oz.

Lee Kum Kee Chiu Chow Chili Oil 7.2 oz. - 12/Case

⭐ FREQUENTLY REORDERED BY BULK BUYERS

$CAD358.59

Item Number

7424557180139

Brand

LEE KUM KEE

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

Twelve 7.2 oz. jars of Chiu Chow chili oil Lee Kum Kee's garlicky, punchy chili oil for dumplings, noodles, and the growing demand for Sichuan-influenced condiment stations.

Product Specifications

Format	7.2 oz. Jar
Pack Size	12/Case
Type	Chiu Chow Chili Oil
Brand	Lee Kum Kee
Case Price	$358.59

Trending Condiment Applications

Dumpling and potsticker dipping stations
Dan dan noodles and cold sesame noodle finishes
Sichuan-influenced condiment bar
Wonton soup chili oil garnish

Ride the chili oil trend with confidence order Lee Kum Kee Chiu Chow Chili Oil 12/case from Chicken Pieces.

Warranty Information

Standard manufacturer warranty applies to this Lee Kum Kee product. Contact hello@chickenpieces.ca for any warranty claims or return inquiries.

YOUR SHOPPING BASKET

Lee Kum Kee Chiu Chow Chili Oil 7.2 oz. - 12/Case

Product Specifications

Trending Condiment Applications

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Lee Kum Kee Chiu Chow Chili Oil 7.2 oz. - 12/Case

Product Specifications

Trending Condiment Applications

FREQUENTLY BOUGHT TOGETHER

Total Price

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