What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is less sodium soy sauce?

Less sodium soy sauce is a variant of traditional soy sauce that has a reduced amount of salt, typically by 25% or more, while aiming to maintain the classic umami flavour. This Lee Kum Kee Less Sodium Soy Sauce, for example, offers 40% less sodium than their regular soy sauce. It’s naturally brewed, giving it that authentic depth without the excessive saltiness, which is a major draw for many health-conscious guests in Western Canadian dining establishments.

What does less sodium soy sauce mean?

When you see 'less sodium soy sauce,' it signifies that the product contains a significantly lower sodium content compared to its standard counterpart. For this Lee Kum Kee product, it means you're getting 40% less sodium per serving. This is crucial for restaurant operators and chefs looking to manage the nutritional profile of their dishes and offer healthier options, aligning with Health Canada guidelines for reduced sodium intake in the Canadian diet.

How is less sodium soy sauce made?

Less sodium soy sauce like this Lee Kum Kee variant is typically made by the same traditional brewing methods as regular soy sauce, involving fermentation of soybeans and wheat. The key difference lies in a subsequent process where a portion of the salt is removed, often through a specialized filtration or desalting technique, after the initial fermentation is complete. This allows the complex flavours to develop fully before the sodium content is adjusted down to 40% less than the regular version.

How to use lee kum kee seasoned soy sauce for seafood?

This product is Lee Kum Kee *Less Sodium* Soy Sauce, not a pre-seasoned seafood soy sauce or an XO sauce. However, its balanced umami and lighter salt profile make it an excellent complement for seafood dishes, allowing the natural flavours of the fish or shellfish to shine. You can use it as a tableside condiment for grilled salmon, a dipping sauce for calamari, or a light marinade base for shrimp. If you're looking for dedicated seafood seasoning, consider other Lee Kum Kee products like their Panda Brand Oyster Flavored Sauce, which pairs exceptionally well with many seafood preparations, available from ChickenPieces.com.

How to use lee kum kee xo sauce?

This product is Lee Kum Kee *Less Sodium* Soy Sauce, which is a distinct condiment from Lee Kum Kee XO sauce. XO sauce is a premium, spicy seafood sauce made with dried scallops, shrimp, chili, and garlic, often used as a gourmet flavour enhancer in high-end Chinese cuisine. While both are from Lee Kum Kee, they serve different culinary purposes. Our less sodium soy sauce is best used for general seasoning, marinades, or as a lighter dipping option, rather than a concentrated flavour base like XO sauce. ChickenPieces.com stocks a range of Lee Kum Kee products, and you might find XO sauce or similar specialty items there.

How to use Lee Kum Kee . Less Sodium Soy in a commercial kitchen?

Using Lee Kum Kee Less Sodium Soy in a commercial kitchen involves leveraging its convenience and health-conscious benefits. Chefs often use these 5.1 oz. bottles for tableside service in sushi bars, teppanyaki restaurants, or institutional dining to provide guests with a choice. It's also suitable for light marinades where you want to control sodium, or for creating custom dipping sauces where you blend it with other ingredients. Its glass bottle and controlled-pour spout minimize waste and offer a professional presentation.

How to prepare Lee Kum Kee . Less Sodium Soy for service?

Preparing Lee Kum Kee Less Sodium Soy for service is straightforward due to its ready-to-use format. Simply place the 5.1 oz. glass bottles directly on dining tables, condiment caddies, or buffet lines. The controlled-pour spout is designed for efficient, mess-free dispensing, which is a real time-saver during peak service. Some operations will label them clearly as 'Less Sodium' to help guests make informed choices, especially when offered alongside regular soy sauce. Just ensure bottles are wiped clean for presentation.

How to store Lee Kum Kee . Less Sodium Soy for maximum shelf life?

To store Lee Kum Kee Less Sodium Soy for maximum shelf life, keep sealed cases in a cool, dry place away from direct sunlight, like a pantry or dry storage area in your Calgary facility. Once a bottle is opened, it's best to refrigerate it to maintain its quality and flavour, just as you would with other brewed condiments. The individual 5.1 oz. glass bottles help prevent degradation of large quantities, ensuring each bottle remains fresh for guest use over an extended period.

What is the typical case yield for these 5.1 oz. Lee Kum Kee Less Sodium Soy Sauce bottles in a professional setting?

The case contains six 5.1 oz. (150 ml) glass bottles, totaling 30.6 oz. or approximately 900 ml of less sodium soy sauce. Assuming a standard serving size of 0.5 fl. oz. (about 15 ml) for a tabletop condiment, a single case would yield roughly 60 servings. This allows for precise portion control in busy operations like sushi bars or catering events, helping managers estimate usage and control inventory effectively. It is an efficient format for high-volume, tableside condiment service.

What is the shelf life of Lee Kum Kee Less Sodium Soy Sauce, both sealed and after opening?

For sealed cases of Lee Kum Kee Less Sodium Soy Sauce, you can expect a shelf life indicated by the 'best before' date printed on the packaging, typically 18-24 months from the manufacturing date when stored in a cool, dry place. Once an individual 5.1 oz. bottle is opened, it should be refrigerated to maintain optimal flavour and quality. Under refrigeration, an opened bottle generally retains its best quality for several months, though specific usage should follow your operation's food safety protocols and Health Canada guidelines.

What allergens and dietary certifications does this Lee Kum Kee Less Sodium Soy Sauce carry?

This Lee Kum Kee Less Sodium Soy Sauce contains Soy, which is a major allergen, so it's critical to communicate this to guests. The product is certified as Non-GMO Soybeans, making it suitable for operations focused on natural ingredients. It is also explicitly labeled as Vegan and Vegetarian, accommodating a wide range of dietary preferences in your restaurant or institutional food service. These certifications can be important selling points for health-conscious diners and can help your kitchen meet diverse guest needs, aligning with CFIA food labeling requirements.

How does the controlled-pour spout on these bottles benefit busy restaurant operations?

The controlled-pour spout on these Lee Kum Kee 5.1 oz. glass bottles is designed to minimize mess and waste during peak service times. It prevents accidental over-pouring, which not only saves product but also reduces cleanup time for front-of-house staff. For busy sushi bars or catering events, this design means servers can quickly and cleanly replenish tableside condiments without drips or spills, maintaining a professional appearance and a more efficient workflow. This small detail can significantly improve operational efficiency and guest satisfaction.

Can these Lee Kum Kee Less Sodium Soy Sauce bottles be refilled in a commercial kitchen environment?

While the 5.1 oz. glass bottles are designed for attractive tabletop presentation, refilling them in a commercial kitchen environment is generally not recommended due to food safety and hygiene considerations. To prevent cross-contamination and ensure the highest quality, it's best practice to use fresh, sealed bottles for each service. For bulk needs, ChickenPieces.com also offers Lee Kum Kee Less Sodium Soy Sauce in larger formats like 5-gallon containers, which are more suitable for back-of-house refilling into dedicated, food-safe condiment dispensers, rather than refilling these tabletop bottles. Always follow local health authority guidelines, like those from Alberta Health Services, regarding condiment handling.

Why is offering less sodium soy sauce important for modern food service operations in Canada?

Offering less sodium soy sauce, like this Lee Kum Kee product, is increasingly important for Canadian food service operations because it caters to growing consumer demand for healthier dining options. With 40% less sodium, it allows executive chefs and kitchen managers to support guests' health goals without compromising on the authentic umami flavour. This commitment to 'Wellness-Forward' menus can differentiate your restaurant or catering company in competitive markets like Calgary, attracting a broader clientele and demonstrating responsiveness to public health trends and recommendations from organizations like Restaurants Canada and Health Canada.

What other Lee Kum Kee product sizes or types are available through ChickenPieces.com?

ChickenPieces.com offers a variety of Lee Kum Kee products to meet diverse food service needs beyond these 5.1 oz. less sodium soy sauce bottles. For larger volume back-of-house use, you can find Lee Kum Kee Less Sodium Soy Sauce in a 5 Gallon format. We also stock other popular Lee Kum Kee items like Panda Brand Less Sodium Oyster Flavored Sauce, which is a staple for many Asian-inspired dishes. Exploring these options allows you to standardize your inventory with a trusted brand across various menu applications and service requirements.

How do these glass bottles enhance the tabletop presentation in a high-end restaurant or resort?

These Lee Kum Kee 5.1 oz. Less Sodium Soy Sauce bottles are housed in sleek, high-end glass, which significantly elevates tabletop presentation in upscale environments like luxury resorts or fine dining restaurants. The clear glass aesthetic signals premium quality and a commitment to guest health, especially when offered as part of a 'Wellness Tabletop Setup.' This visual appeal helps to differentiate your establishment from those using generic plastic bottles, enhancing the overall dining experience and reinforcing your brand's attention to detail and quality, which resonates well with discerning guests in places like Banff or Vancouver.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.