What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How do you use krusteaz belgian waffle mix?

Krusteaz Belgian Waffle Mix typically requires adding water, and sometimes oil or eggs, then cooking on a Belgian waffle iron to create thick, fluffy waffles. This product, the Krusteaz Professional 5 lb. Waffle Cone Mix, is designed specifically for thin, crispy waffle cones or dessert bowls. To use it, you combine 5 lb. of the dry mix with 6 1/4 cups of cool water, whisk until blended, and let it stand for 30 seconds. Then, pour batter onto a preheated waffle cone iron, cook until golden brown, and immediately roll it onto a cone shaper to form.

How do you make waffles with krusteaz pancake mix?

Krusteaz pancake mix can often be adapted for waffles by adding a bit more oil or egg than the standard pancake recipe calls for, creating a richer batter suitable for a waffle iron. However, the Krusteaz Professional 5 lb. Waffle Cone Mix is formulated for a completely different purpose: making thin, crispy waffle cones. Using this mix for traditional waffles would result in a very thin, crunchy waffle, not the soft, fluffy texture typically desired.

Does krusteaz waffle mix have dairy?

Whether a Krusteaz waffle mix contains dairy depends on the specific product formulation, as some mixes might include dry milk or whey. For the Krusteaz Professional 5 lb. Waffle Cone Mix, the product description doesn't explicitly state dairy content, so it's essential to always refer to the ingredient list on the physical packaging for accurate allergen information. This ensures you can confidently serve customers with dietary restrictions in your concession operation.

How to use krusteaz waffle mix to make pancakes?

While some waffle mixes can be adjusted to make pancakes, the Krusteaz Professional 5 lb. Waffle Cone Mix is specifically engineered for thin, crisp waffle cones and dessert bowls. Its formulation would likely yield a very thin, crunchy pancake that wouldn't have the desired fluffy texture. For pancakes, you'd typically want a dedicated pancake mix or a waffle mix designed for standard, thicker waffles.

How to use krusteaz belgian waffle mix for pancakes?

Typically, you can use Krusteaz Belgian Waffle Mix to make pancakes by simply adjusting the liquid ratio, often adding a bit more water to thin the batter for a flatter, softer pancake. However, this product, the Krusteaz Professional 5 lb. Waffle Cone Mix, is not suitable for either Belgian waffles or pancakes. It's a specialized mix designed to create thin, pliable, and ultimately crisp waffle cones for ice cream and dessert bowls.

How to use Krusteaz . Waffle Cone Mix 6 in a commercial kitchen?

To use the Krusteaz Professional 5 lb. Waffle Cone Mix in a commercial kitchen, you'll blend one 5 lb. bag with 6 1/4 cups (50 oz.) of cool water using a wire whisk until smooth. Allow the batter to stand for 30 seconds to hydrate properly. Then, pour the prepared batter onto a preheated and greased commercial waffle cone iron. Cook each cone for about 1 1/2 minutes until golden brown, remove, and quickly roll it onto a cone shaper before it cools and hardens. This workflow is designed for efficient, high-volume production in concession settings.

How to prepare Krusteaz . Waffle Cone Mix 6 for service?

To prepare the Krusteaz Professional 5 lb. Waffle Cone Mix for service, first combine a 5 lb. bag of the mix with 6 1/4 cups (50 oz.) of cool water in a mixing bowl. Whisk it well until there are no lumps, then let the batter rest for 30 seconds. For actual service, preheat and grease your waffle cone iron. Pour a portion of the batter, cook for approximately 1 1/2 minutes until golden, then swiftly remove and shape it into a cone or bowl. Let it cool for a minute on the seam side down to ensure it holds its form and crispness before serving.

How to store Krusteaz . Waffle Cone Mix 6 for maximum shelf life?

For maximum shelf life of the Krusteaz Professional 5 lb. Waffle Cone Mix, keep the unopened bags in a cool, dry place away from direct sunlight and humidity. Once a bag is opened, reseal it tightly to prevent moisture absorption, which can affect the mix's quality. If you've prepared a batch of batter, it's best to use it within the same service day, stored covered and refrigerated, though making fresh batches as needed will always yield the best results for your concession stand.

What is the typical yield per case of Krusteaz Professional Waffle Cone Mix for concession portions?

The Krusteaz Professional 5 lb. Waffle Cone Mix yields up to 60 cones per 5 lb. bag, as stated on the product. Since this product comes in a 6-case pack, you can expect to produce approximately 360 waffle cones per case. This high yield makes it an efficient option for busy concession stands, allowing you to manage inventory and production for large events effectively. It's designed for consistent portioning to maximize output.

Is the Krusteaz Professional Waffle Cone Mix compatible with standard commercial waffle cone irons?

Yes, the Krusteaz Professional 5 lb. Waffle Cone Mix is designed for use with standard commercial waffle cone irons. The batter consistency, prepared by simply adding water, is ideal for spreading evenly and cooking properly on these specialized irons. Its flexibility immediately after cooking also allows for easy shaping with standard cone shapers, making it fully compatible with existing concession equipment for efficient operation.

How long can a prepared batch of Krusteaz Professional Waffle Cone Mix batter hold its quality for service?

A prepared batch of Krusteaz Professional Waffle Cone Mix batter holds its quality best when used within a few hours for optimal freshness and texture. While it can be covered and refrigerated for a day, the quality of the finished cone is highest when the batter is freshly mixed or used shortly after preparation. For high-volume concession service, we recommend preparing smaller, fresh batches throughout the day to ensure consistent product excellence.

Why should concession stands choose to make fresh waffle cones with this mix instead of buying pre-made?

Making fresh waffle cones with Krusteaz Professional 5 lb. Waffle Cone Mix offers several advantages for concession stands. It eliminates the risk of breakage and damage common with pre-packaged cones, reducing waste. The aroma of freshly baked cones attracts customers, enhancing the overall experience. Plus, having house-made cones allows for better inventory control and ensures you always have fresh product on hand, directly improving customer satisfaction.

What is the flavour profile of waffle cones made with Krusteaz Professional mix?

Waffle cones made with the Krusteaz Professional 5 lb. Waffle Cone Mix feature a delightful sweet, buttery vanilla flavor. This classic profile pairs perfectly with a wide range of ice cream, frozen yogurt, and dessert fillings, making it versatile for any sweet shop menu. The flavour is designed to be a crowd-pleaser, delivering that familiar, comforting taste that customers expect from a fresh waffle cone.

Can this Krusteaz Waffle Cone Mix be used to create dessert bowls as well as cones?

Yes, the Krusteaz Professional 5 lb. Waffle Cone Mix is perfectly suited for creating dessert bowls in addition to traditional cones. The mix produces a flexible waffle sheet immediately after cooking, which allows you to easily form it into various shapes, including bowls. These bowls are ideal for serving scoops of ice cream, frozen yogurt, fruit purees, mousses, or dessert sauces, offering a versatile option for your menu.

How does using a dry mix like Krusteaz Professional Waffle Cone Mix save on labour and prep time?

Using a dry mix like the Krusteaz Professional 5 lb. Waffle Cone Mix significantly streamlines operations by requiring only the simple addition of water. This eliminates the need to measure out multiple individual ingredients like flour, sugar, and leavening agents, saving considerable prep time and reducing labour costs. It ensures consistency in every batch, making it easier for staff to quickly prepare fresh batter as needed, even during peak hours.

Are there any other Krusteaz Professional mixes available for Canadian food service operators?

ChickenPieces.com offers a selection of professional mixes suitable for various Canadian food service needs. While this product is a dedicated waffle cone mix, Krusteaz also produces other professional-grade baking mixes, such as various pancake and waffle mixes. Operators looking for different options should check the 'Mixes' section on ChickenPieces.com to explore the full range of Krusteaz Professional products available for bulk purchase and delivery across Canada.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Krusteaz Professional 5 lb. Waffle Cone Mix - 6/Case

⭐ POPULAR WITH CONCESSION STANDS & EVENT OPERATORS

MSRP: $CAD289.99

$CAD249.99

(You save $CAD40.00 )

Item Number

400013184184

Brand

krusteaz

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Krusteaz Professional Waffle Cone Mix 5 lb × 6/Case

Name: Krusteaz Professional 5 lb. Waffle Cone Mix - 6/Case
Brand: krusteaz
SKU: WEB-104KR7330900

~100+ cones per bag · $249.99/case · ~$41.67/bag · Just add water + cone iron

Case Contents

6 × 5 lb bags

Per-Bag Cost

~$41.67

Yield

~100+ cones/bag

Total Weight

30 lbs / case

Why operators choose this

Fresh-made cones are a powerful visual upsell guests watch you make them, smell the waffle scent from metres away, and pay a premium for something they perceive as artisan
Krusteaz Professional is the standard-bearer for commercial waffle cone mix consistent results batch after batch with no guesswork for kitchen staff of any skill level
At ~$41/bag and 100+ cones per bag, you are at roughly $0.40 per cone cost against a $1.50-3.00 retail upsell one of the best dessert margins available
The same mix can be used in bowl-mold irons to make edible dessert bowls for ice cream sundaes or candy presentations no additional product needed

Jamie's Take · Concessions Buyer @ ChickenPieces

Fresh-made cones at the counter are a visual upsell guests watch you make them and pay premium for something they can smell from 10 feet away. Krusteaz is the professional standard.

Frequently Asked Questions

Does this mix require a waffle cone iron?

Yes a commercial waffle cone iron is required to cook the batter into cones. The mix itself is straightforward: add water, mix to batter, pour onto the heated iron, cook until golden, then roll into a cone shape while still warm and pliable. Standard commercial cone irons work well.

How many cones does one 5 lb bag produce?

Approximately 100 or more cones per 5 lb bag depending on how thick you pour the batter and the size of your cone iron. Thinner pours produce lighter cones with higher yield; thicker pours give sturdier cones with slightly fewer per bag.

Is there a gluten-free version of this waffle cone mix?

Krusteaz Professional Waffle Cone Mix is not certified gluten-free. For operations requiring gluten-free cone options, consider pre-made GF cone alternatives. Always check current product labeling for allergen declarations.

Can this mix be used to make edible dessert bowls?

Yes if you have a bowl-mold iron or press the hot cone batter into a ramekin or mold immediately after cooking, you can form edible bowls for sundaes, candy, or toppings. The same batter works for both cone and bowl formats.

What is the shelf life of unopened bags?

Unopened Krusteaz Professional bags are shelf-stable and typically have a best-before date 12+ months from production. Store in a cool, dry place away from humidity. Once opened, seal tightly and use within the manufacturer's recommended period.

📌 Ideal Operator Scenarios

Ice cream shops and gelato parlours where fresh-made cones at the counter create a theatre-of-food moment that commands a premium over pre-packaged cones
Carnival and event food vendors who want a visually compelling high-margin draws foot traffic with aroma alone
Dessert bars and restaurant dessert stations adding edible cone or bowl presentations to elevate plating without complex technique

Ready to order? ChickenPieces ships Canada-wide.

21,000+ SKUs · Calgary-based · 2-5 day delivery · hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Krusteaz Professional 5 lb. Waffle Cone Mix - 6/Case

Krusteaz Professional Waffle Cone Mix 5 lb × 6/Case

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Krusteaz Professional 5 lb. Waffle Cone Mix - 6/Case

Krusteaz Professional Waffle Cone Mix 5 lb × 6/Case

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